# Storacall Software Pricing, Alternatives & More 2026 | Capterra

> With the help of Capterra, learn about Storacall Software - reviews, pricing plans, popular comparisons to other Call Recording products and more.

Source: https://www.capterra.com/p/151495/Storacall

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# 

 Storacall Software Review 2026: Features, Reviews, Integrations, Pros & Cons

Last updated on September 16, 2025

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews)

Storacall

## What is Storacall?

Storacall offer a range of call recording solutions to maximise performance, compliance (including PCI), quality assurance and liability protection. Available as a turnkey solution or software only, our solutions allow you to search for calls by date/time, duration, agent/extension number, inbound/outbound number, team/department, notes and much more. We can record extension side or trunk side and cover all telephony options. Whatever your requirements we have a system that will work for you.

## What is Storacall used for?

[Call Recording](https://www.capterra.com/call-recording-software/)

Top alternative

Featured

Overall rating

Based on 4 user reviews

Reviews sentiment

Positive

\-

Neutral

\-

Negative

\-

Starting price

£2000

Per Feature, One Time

Free trial  
available

Includes Free Version

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## Compare with a popular alternative

Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status.

### Storacall

4.8 (4)

VS.

[5.0 (808)](https://www.capterra.com/p/276054/Fathom/reviews/)

Starting Price

£2000

Per Feature, One Time

Starting Price

$15

Per User, Per Month

Free Trial

Free Version

Pricing Options

Free Trial

Free Version

Ease Of Use

4.3 (4)

Ease Of Use

5.0 (808)

Value For Money

0.0 (0)

Value For Money

4.9 (733)

Customer Service

5.0 (4)

Customer Service

5.0 (738)

## Storacall alternatives

[4.7 (881)](https://www.capterra.com/p/169627/RingOver/reviews/)

Starting price

$29.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

96%

of reviewers

rated it above 4 stars

[4.7 (1,786)](https://www.capterra.com/p/102188/LiveAgent/reviews/)

Starting price

$15.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

97%

of reviewers

rated it above 4 stars

[4.7 (347)](https://www.capterra.com/p/208208/800-com/reviews/)

Starting price

$149.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

94%

of reviewers

rated it above 4 stars

[4.4 (467)](https://www.capterra.com/p/158704/3CX/reviews/)

Starting price

$350.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

88%

of reviewers

rated it above 4 stars

## FAQs about Storacall

Overview

### What company size and specific industries is Storacall built for?

Storacall is designed for organizations of any size, from small operations to large enterprises, that need support for single or complex communications environments. It fits businesses managing mixed TDM and VoIP systems across multiple channels, including sectors with demanding voice recording and communications infrastructure needs.

Features and Usability

### What are the key features of Storacall?

Storacall offers archiving & retention, call recording, and scheduled recording for capturing and storing calls. It also includes call tagging for organizing recordings and a general recording feature for managing call audio across retention workflows.

Getting Started and Support

### What training and onboarding options does Storacall offer?

Storacall provides in-person training and documentation. In-person training supports guided, face-to-face setup and instruction, while documentation gives teams written material for self-paced reference and review of product features and procedures.

Getting Started and Support

### What customer support options does Storacall offer?

Storacall provides 24/7 live rep support and chat. These channels let users reach help at any time through a live agent or messaging. No reviewer feedback about support quality is available here, so no conclusions can be drawn about response times, helpfulness, or common frustrations.

## Features

Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically.

Archiving & Retention

Moving and separately storing data that is not actively used or continuous storage of data for compliance purposes

Call Tagging

Highlight specific time marks for annotation and review purposes

Recording

Record live video calls to play later

Scheduled Recording

Automatically record calls at predetermined times

Storacall 4 features

Moving and separately storing data that is not actively used or continuous storage of data for compliance purposes

Highlight specific time marks for annotation and review purposes

Record live video calls to play later

Automatically record calls at predetermined times

Get Advice

We can help you find the software with the features you need.

## Pricing

Free Trial

Basic

£2,000

Per Feature,One Time

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## Support, customer service and training options

Customer Service

5.0 (4)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

5.0 (4)

5.0

Based on 4 reviews

## User reviews

Overall rating

4.8

Based on 4 reviews

Filter by rating

5(3)

4(1)

3(0)

2(0)

1(0)

Mentioned topic

Sorted by most recent

GS

Gareth S.

### "Storacall Storm"

5.0

Overall Rating

5.0

5.0

Ease of Use

4.0

4.0

Features

0.0

0.0

Customer Service

5.0

5.0

Likelihood to Recommend

0/10

May 31, 2016

The system has always been easy to use, but the Storm version improves on this. Reliability remains good with few issues being reported since go live. Only negative would be that the system is a little cumbersome when dealing with multiple extensions for a single user. It can handle them once the setup is completed, but this setup is a little laborious at times. Having said that this arrangement would be specific to our setup for this most part.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

MH

Matthew H.

Network & Telecoms Manager

### "Great company, excellent support team and account management."

4.0

Overall Rating

4.0

4.0

Ease of Use

3.0

3.0

Features

0.0

0.0

Customer Service

5.0

5.0

Likelihood to Recommend

0/10

May 26, 2016

Does what it says on the tin as a product but when anything does go wrong the support provided is excellent. Currently in the process of an upgrade to provide even more functionality which will benefit our business.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

PT

Patrick T.

Security Co-ordinator

### "Storacall is an Excellent product!"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

0.0

0.0

Customer Service

5.0

5.0

Likelihood to Recommend

0/10

May 25, 2016

I reviewed three companies that provided call monitoring equipment and Storacall was the best product. Storacall has now been fitted for 4 years and the equipment has been faultless, very easy to use and the reviewing software can be networked to one or multiple computers The customers service staff are always very helpful and Carl N from sales really knows the product inside and out and is a credit to the company.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

MH

Marina H.

Sales Manager

### "Very easy to use"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

0.0

0.0

Customer Service

5.0

5.0

Likelihood to Recommend

0/10

May 24, 2016

Pros: Nice interface Calls found quickly Very cost effective I found the whole process really easy, from my first contact to discuss my requirement right the way through to having the system installed and being trained. It has made life much easier and we can now easily identify any disputes we may have on telephone conversations with customers and provide training and feedback to our telephone sales team.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

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