Storacall

Storacall

4.5 / 5 3 reviews

Who Uses This Software?

Storacall offer solutions for 1 to 100's of channels covering single or multiple mixed and complex communications environments utilising TDM and VoIP.


Average Ratings

3 Reviews
  • 4.5 / 5
    Overall
  • 4 / 5
    Ease of Use
  • 5 / 5
    Customer Service

Product Details

  • Starting Price
    $2,000.00/one-time
  • Free Demo
    Yes
  • Deployment
    Installed - Windows
  • Training
    Documentation
    In Person
  • Support
    Online
    Business Hours
    24/7 (Live Rep)

Vendor Details

  • Storacall
  • www.storacall.co.uk/
  • Founded 1969
  • United Kingdom

About Storacall

Storacall offer a range of call recording solutions to maximise performance, compliance (including PCI), quality assurance and liability protection. Available as a turnkey solution or software only, our solutions allow you to search for calls by date/time, duration, agent/extension number, inbound/outbound number, team/department, notes and much more. We can record extension side or trunk side and cover all telephony options. Whatever your requirements we have a system that will work for you.


Storacall Features

  • Archiving
  • Call Sharing
  • Distributed Call Recording
  • Event Triggered Recording
  • File Transfer
  • Instant Retrieval
  • On-Demand Recording
  • Recording Bookmarking
  • Scheduled Recording
  • Screen Activity Recording
  • Video Call Recording

Storacall Reviews

Storacall Storm

May 31, 2016
5/5
Overall
4 / 5
Ease of Use
5 / 5
Customer Support

Comments: The system has always been easy to use, but the Storm version improves on this.
Reliability remains good with few issues being reported since go live.

Only negative would be that the system is a little cumbersome when dealing with multiple extensions for a single user. It can handle them once the setup is completed, but this setup is a little laborious at times. Having said that this arrangement would be specific to our setup for this most part.

Great company, excellent support team and account management.

May 26, 2016
4/5
Overall
3 / 5
Ease of Use
5 / 5
Customer Support

Comments: Does what it says on the tin as a product but when anything does go wrong the support provided is excellent. Currently in the process of an upgrade to provide even more functionality which will benefit our business.

Storacall is an Excellent product!

May 25, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: I reviewed three companies that provided call monitoring equipment and Storacall was the best product.
Storacall has now been fitted for 4 years and the equipment has been faultless, very easy to use and the reviewing software can be networked to one or multiple computers
The customers service staff are always very helpful and Carl N from sales really knows the product inside and out and is a credit to the company.