--- title: "Storacall Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about Storacall Software - reviews, pricing plans, popular comparisons to other Call Recording products and more." source_url: "https://www.capterra.com/p/151495/Storacall/" page_type: "product" language: "en" --- # Storacall Software Review 2026: Features, Reviews, Integrations, Pros & Cons Last updated on August 26, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews) Storacall ## What is Storacall? Storacall offer a range of call recording solutions to maximise performance, compliance (including PCI), quality assurance and liability protection. Available as a turnkey solution or software only, our solutions allow you to search for calls by date/time, duration, agent/extension number, inbound/outbound number, team/department, notes and much more. We can record extension side or trunk side and cover all telephony options. Whatever your requirements we have a system that will work for you. ## What is Storacall used for? [Call Recording](https://www.capterra.com/call-recording-software/) Top alternative Featured Overall rating Based on 4 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Starting price £2000 Per Feature, One Time Free trial available Free version not included Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Storacall?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=http://www.storacall.co.uk/&name=Storacall) ## Storacall Overview Updated August 2026 AI summary Storacall provides call recording software for small businesses seeking to capture, organize, and retain voice communications. Deployed on Windows, it features recording, archiving and retention, scheduled recording, and call tagging for easier classification and access. Storacall is suitable for organizations managing TDM and VoIP systems and offers in-person training, documentation, and 24/7 support. ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Storacall 4.8 (4) VS. [5.0 (809)](https://www.capterra.com/p/276054/Fathom/reviews/) Starting Price £2000 Per Feature, One Time Starting Price $15 Per User, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.3 (4) Ease Of Use 5.0 (809) Value For Money 0.0 (0) Value For Money 4.9 (734) Customer Service 5.0 (4) Customer Service 5.0 (738) ## Storacall alternatives [4.7 (885)](https://www.capterra.com/p/169627/RingOver/reviews/) Starting price $29.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 96% of reviewers rated it above 4 stars [4.7 (1,788)](https://www.capterra.com/p/102188/LiveAgent/reviews/) Starting price $15.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 97% of reviewers rated it above 4 stars [4.7 (362)](https://www.capterra.com/p/208208/800-com/reviews/) Starting price $149.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 94% of reviewers rated it above 4 stars [4.3 (673)](https://www.capterra.com/p/141842/Weave/reviews/) Starting price $199.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 85% of reviewers rated it above 4 stars ## FAQs about Storacall Overview ### What company size and specific industries is Storacall built for? Storacall is designed for small businesses through large enterprises that need support for one to hundreds of channels across single or mixed, complex communications environments. It fits organizations running TDM and VoIP systems, including companies with diverse internal communication needs rather than a specific industry focus. Features and Usability ### What are the key features of Storacall? Storacall offers call recording, scheduled recording, and recording controls for capturing voice interactions. It also includes call tagging for categorizing recordings and archiving & retention for storing records over defined periods. These features support recording management, retrieval, and compliance-related recordkeeping. Getting Started and Support ### What training and onboarding options does Storacall offer? Storacall provides in-person training and documentation to help teams get started. In-person sessions allow guided, face-to-face instruction, while documentation offers written reference material for self-paced learning and later review of product details and setup steps. Getting Started and Support ### What customer support options does Storacall offer? Storacall provides 24/7 live rep support and chat. These channels give users direct access to help at any time. No reviewer feedback is available here to describe response speed, agent helpfulness, or common support frustrations. ## Features AI summary Based on 2,757 Call Recording reviews Capterra data shows that buyers of call recording software rank the following features as their top priorities: - **Recording** (**61%** of reviewers rated this feature as critical) - **Call Transcription** (**56%**) - **Conferencing** (**42%**) Storacall supports **Recording**. However, it does not offer **Call Transcription** or **Conferencing**. Its **Recording** feature helps businesses keep accurate records of customer conversations, review call details when needed, and maintain documentation for quality monitoring and compliance, allowing teams to track interactions more effectively and improve follow-up. Archiving & Retention Moving and separately storing data that is not actively used or continuous storage of data for compliance purposes Call Tagging Highlight specific time marks for annotation and review purposes Recording Record live video calls to play later Scheduled Recording Automatically record calls at predetermined times Storacall 4 features ### All Features - Archiving & Retention: Moving and separately storing data that is not actively used or continuous storage of data for compliance purposes - Call Tagging: Highlight specific time marks for annotation and review purposes - Recording: Record live video calls to play later - Scheduled Recording: Automatically record calls at predetermined times --- Get Advice We can help you find the software with the features you need. ## Pricing Free Trial Basic £2,000 Per Feature,One Time Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 5.0 (4) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 5.0 (4) 5.0 Based on 4 reviews ## User reviews Overall rating 4.8 Based on 4 reviews Filter by rating 5(3) 4(1) 3(0) 2(0) 1(0) Mentioned topic Sorted by most recent GS Gareth S. ### "Storacall Storm" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 0.0 0.0 Customer Service 5.0 5.0 Likelihood to Recommend 0/10 May 31, 2016 The system has always been easy to use, but the Storm version improves on this. Reliability remains good with few issues being reported since go live. Only negative would be that the system is a little cumbersome when dealing with multiple extensions for a single user. It can handle them once the setup is completed, but this setup is a little laborious at times. Having said that this arrangement would be specific to our setup for this most part. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. MH Matthew H. Network & Telecoms Manager ### "Great company, excellent support team and account management." 4.0 Overall Rating 4.0 4.0 Ease of Use 3.0 3.0 Features 0.0 0.0 Customer Service 5.0 5.0 Likelihood to Recommend 0/10 May 26, 2016 Does what it says on the tin as a product but when anything does go wrong the support provided is excellent. Currently in the process of an upgrade to provide even more functionality which will benefit our business. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. PT Patrick T. Security Co-ordinator ### "Storacall is an Excellent product!" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 0.0 0.0 Customer Service 5.0 5.0 Likelihood to Recommend 0/10 May 25, 2016 I reviewed three companies that provided call monitoring equipment and Storacall was the best product. Storacall has now been fitted for 4 years and the equipment has been faultless, very easy to use and the reviewing software can be networked to one or multiple computers The customers service staff are always very helpful and Carl N from sales really knows the product inside and out and is a credit to the company. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. MH Marina H. Sales Manager ### "Very easy to use" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 0.0 0.0 Customer Service 5.0 5.0 Likelihood to Recommend 0/10 May 24, 2016 Pros: Nice interface Calls found quickly Very cost effective I found the whole process really easy, from my first contact to discuss my requirement right the way through to having the system installed and being trained. It has made life much easier and we can now easily identify any disputes we may have on telephone conversations with customers and provide training and feedback to our telephone sales team. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. 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