--- title: "CredSpark Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about CredSpark Software - reviews, pricing plans, popular comparisons to other Survey products and more." source_url: "https://www.capterra.com/p/151515/CredSpark/" page_type: "product" language: "en" --- # CredSpark Software Review 2026: Features, Integrations, Pros & Cons Last updated on August 26, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) CredSpark ## What is CredSpark? CredSpark transforms your content into personalized experiences that generate unique data, deepen relationships, increase audience engagement, and drive growth for your organization. Our flexible technology and expert professional services offer countless ways to deliver measurable results and ROI, including: - Engagement tools that generate and qualify leads - Personalized recommendations delivering relevant products and content - Learning experiences based on your content ## What is CredSpark used for? [Survey](https://www.capterra.com/survey-software/)[Polling](https://www.capterra.com/polling-software/)[Lead Generation](https://www.capterra.com/lead-generation-software/) Top alternative Featured Overall rating Based on 26 user reviews Reviews sentiment Positive 100% Neutral 0% Negative 0% Starting price $2000 Flat Rate, Per Month Free trial available Free version not included Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for CredSpark?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://www.credspark.com/&name=CredSpark) ## CredSpark Overview Updated August 2026 AI summary CredSpark enables organizations of all sizes to create, customize, and deploy surveys, assessments, polls, and quizzes for audience engagement, feedback collection, and lead generation. Its cloud-based platform features an intuitive interface, drag-and-drop builder, dynamic content options, real-time analytics, and extensive integrations, making it accessible for marketing, customer experience, and sales enablement teams seeking flexible data-gathering solutions. ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### CredSpark 4.7 (26) VS. [4.7 (979)](https://www.capterra.com/p/137289/Typeform/reviews/) Starting Price $2000 Flat Rate, Per Month Starting Price $39 Flat Rate, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.7 (26) Ease Of Use 4.6 (10,493) Value For Money 4.6 (26) Value For Money 4.2 (6,530) Customer Service 4.9 (25) Customer Service 4.4 (5,839) ## CredSpark alternatives [4.7 (2,924)](https://www.capterra.com/p/158456/JotForm-4-0/reviews/) Starting price $39.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 96% of reviewers rated it above 4 stars [4.6 (455)](https://www.capterra.com/p/131426/Zoho-Survey/reviews/) Starting price $35.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 96% of reviewers rated it above 4 stars [4.6 (966)](https://www.capterra.com/p/156752/SurveyLegend/reviews/) Starting price $19.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 96% of reviewers rated it above 4 stars Highest Rated [5.0 (20)](https://www.capterra.com/p/231981/Quizell/reviews/) Starting price $15.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 100% of reviewers rated it above 4 stars [View all alternatives](https://www.capterra.com/p/151515/CredSpark/alternatives/) ## FAQs about CredSpark Overview ### Which roles and teams benefit most from CredSpark? CredSpark is most used by marketing teams, content and editorial leaders, and digital product managers who need interactive content that drives audience engagement and lead generation. Learning and enablement teams use it to build training experiences, while client experience and media teams rely on it to personalize campaigns and measure performance. Answer based on 26 reviews Overview ### What company size and industries is CredSpark built for? CredSpark is built mainly for small businesses, which make up 55% of reviewers, and for publishing, its top industry at 25%. It serves publishers, agencies, and corporate CMOs seeking deeper audience data, while also seeing use in enterprise organizations at 25% and in insurance and media production at 10% each. Answer based on 26 reviews Features and Usability ### What are the key features of CredSpark? CredSpark offers survey and assessment tools such as survey builder, quizzes, tests/assessments, question branching, and response validation, plus content features like dynamic content, drag and drop, and customizable questions. It also includes campaign management, lead capture, real-time analytics, access controls/permissions, and API integrations. Integrations ### Which third-party tools and platforms does CredSpark integrate with? CredSpark integrates with Degreed, Credly, HubSpot CRM, LMSEDK, LMSPRO, Learn365, Omeda, and Zapier. These integrations cover learning platforms, CRM, and automation tools, giving teams options for connecting assessments, completions, and data workflows across common enterprise systems. Answer based on 4 reviews Getting Started and Support ### What training and onboarding options does CredSpark offer? CredSpark provides live online sessions, documentation, and videos to help teams get started. Live online sessions support guided setup and direct instruction, documentation offers written reference for key steps, and videos provide self-paced learning for reviewing features and processes. Answer based on 1 reviews Getting Started and Support ### What customer support options does CredSpark offer? CredSpark provides email/help desk, FAQ/forum, knowledge base, and phone support. Users describe the support team as responsive and quick to address bugs, glitches, and questions, with helpful guidance when advanced features are hard to understand and an eagerness to work through issues promptly. Answer based on 4 reviews Ease of use ### Is CredSpark easy to use for quizzes, surveys, and assessments? CredSpark makes it easy for most teams to build quizzes, surveys, and assessments without much setup. Marketing and content teams often find the editor intuitive, with helpful embed and customization options, though some advanced features take trial and error and occasional support help to fully understand. Answer based on 14 reviews ## Features AI summary Based on 10,572 Survey reviews Capterra data shows that buyers of survey software rank the following features as their top priorities: - **Customizable Questions** (**54%** of reviewers rated this feature as critical) - **Survey Builder** (**53%**) - **Reporting/Analytics** (**45%**) CredSpark supports all three features reviewers rate most important: **Customizable Questions**, **Survey Builder**, and **Reporting/Analytics**. Together, these capabilities help businesses create surveys that fit specific goals, build and launch them efficiently, and review results clearly, allowing teams to collect better feedback and make more informed decisions. Customizable Questions 4.6 (5) 80.00% of 5 reviewers that rated this feature as important or highly important Tailored or customizable questions for more targeted and relevant data collection Survey Builder 5.0 (5) 80.00% of 5 reviewers that rated this feature as important or highly important Create and manage surveys Reporting/Analytics 4.5 (13) 69.23% of 13 reviewers that rated this feature as important or highly important View and track pertinent metrics to find patterns and gain insights from data Data Import/Export 4.5 (8) 62.50% of 8 reviewers that rated this feature as important or highly important Import and export data to and from software applications Customizable Fields 4.6 (11) 45.45% of 11 reviewers that rated this feature as important or highly important Customize data fields to support various needs and use cases Engagement Tracking 4.8 (6) 50.00% of 6 reviewers that rated this feature as important or highly important Tracks metrics that provide insight into how a user interacts with any interface or product CredSpark 85 features ### All Features - Access Controls/Permissions: Define levels of authorization for access to specific files or systems - Activity Dashboard: Dashboard to view the status of ongoing processes, identify current incidents and track past activities - Activity Tracking: Track and document all activities across devices, networks, and other systems - Alerts/Notifications: Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges - API: Application programming interface that allows for integration with other systems/databases - Campaign Analytics: Track and interpret campaign performance metrics - Campaign Management: Create a collection of marketing actions to complete specific goals and plan and analyze campaign results - Campaign Segmentation: Group campaigns by project, client, or campaign for better management. - Collaboration Tools: Provides a channel for team members to share AI models, media files, communicate, and work together - Conditional Logic: Capability of a software or system to make decisions and perform actions based on specified conditions - Contact Database: Centralized database of stakeholders and their contact information such as names, address, phone number etc. - Content Management: Handles digital content throughout its lifecycle, from creation and storage to distribution and archiving - Conversion Tracking: Measure return on ad spend by tracking the actions people take such as sign up or download after engaging with ads - Customer Segmentation: Process of dividing customers into groups based on common characteristics - Customizable Branding: Add customized logos and colors to align with company branding - Customizable Fields: Customize data fields to support various needs and use cases - Customizable Forms: Customize contracts and forms to collect specific information - Customizable Questions: Tailored or customizable questions for more targeted and relevant data collection - Customizable Templates: Pre-designed layouts that can be customized to match preferences and requirements - Customization: Create labels for products that contain required information such as colors, sizes, dates, etc. - Dashboard: Assembly of graphs and charts for visualizing and tracking statistics/metrics - Data Analysis Tools: Analyze survey results via statistical testing or crosstabs directly within the software - Data Import/Export: Import and export data to and from software applications - Data Visualization: Graphical representation of data - Document Storage: Store and organize documents in a centralized system - Drag & Drop: Assemble applications and processes by dragging over and arranging pre-built components - Dynamic Content: Content that alters based on the user's behavior, preferences, and interests, providing a personalized experience - Email Management: Manage, store and organize emails within the system or via third-party apps - Email Marketing: Create and send email blasts/campaigns - Engagement Tracking: Tracks metrics that provide insight into how a user interacts with any interface or product - Feedback Management: Collecting, analyzing, and utilizing feedback from users or customers to improve a product or service - Forms Management: Store, manage and track all forms in a centralized location - Gamification: Games or game-like elements to track progress and reward accomplishments - Interactive Content: Allow the audience to interact or engage with the content - Knowledge Management: Gather, organize, share, and analyze knowledge in terms of resources, documents, and people skills - Landing Pages/Web Forms: Create landing pages or online forms designed to capture new leads and prospects - Lead Capture: Automatically identify and save contact information of potential customers - Lead Generation: Manage the process of attracting and converting business prospects into leads - Lead Management: Store information about leads or contacts and track, manage and nurture them throughout the sales process - Lead Qualification: Score a lead on their quality or likelihood to buy based on certain behaviors - Lead Segmentation: Divide leads into buckets based on predefined criteria and routing rules - Lead Verification/Validation: Ensure the authenticity of each lead by verifying their information, eliminating duplicate leads/contacts, etc. - Live Results Sharing: Present live poll results to audience - Mobile Access: Access software remotely via mobile devices - Mobile Survey: Distribute a survey via mobile devices - Multi-Campaign: Manage multiple campaigns in one system - Multi-Channel Data Collection: Collect information from multiple sources - Multi-Channel Distribution: Multiple channels (email, web link, or social media) to distribute products, services, or surveys to customers - Multi-Language: Manage and support multiple languages - Multiple Question Types: Supports different types of question formats, including multiple-choice, checkbox, open-answer, Likert scale, and essay - Negative Feedback Management: Identify, track, and respond to negative feedback - NPS Survey Structure: Measuring and analyzing Net Promoter Scores to evaluate customer loyalty and satisfaction levels - Online Polling: Survey or poll in which participants communicate responses via the internet, typically by completing a questionnaire on a web page - Prospecting Tools: Tools designed to streamline the process of lead generation and management for sales teams - Pulse Surveys: Short, frequent surveys designed to quickly gauge the ongoing attitudes or feelings of a specific group - Question Branching: Survey design technique that directs respondents to different questions based on their previous answers - Question Library: Pre-written repository of questions that can be reused within a course or for assessment or interviews - Question Piping: Integration of respondents' answers from previous survey questions into subsequent questions or text - Quizzes: Brief assessments used to measure knowledge and skills - Randomization: Randomize the displayed order of questions and answer options - Real-Time Analytics: Analyze and gain insights into data in real-time - Real-Time Data: Receive data and information in real time - Real-Time Notifications: Notifications that are delivered to users as soon as an event occurs - Real-Time Reporting: Active reporting of data and metrics - Reporting & Statistics: Collection, analysis, and representation of numerical data and generation of reports to understand various patterns - Reporting/Analytics: View and track pertinent metrics to find patterns and gain insights from data - Response Validation: Ensure the answer provided fits set parameters (numerical, positive number, etc.) - Search/Filter: Search and filter data across systems to locate required information by entering keywords or certain criteria - Segmentation: Group leads or contacts based on their specific characteristics - Sentiment Analysis: Categorize emotions expressed and identify if they are positive, negative or neutral - Single Sign On: Allow users to access multiple services after entering their login credentials once - Site Intercept Survey: Survey popup over a webpage to specific users based on their behavior - Skip Logic: Skip over or route respondents to different questions based on their previous answers - SSL Security: Security protocol that ensures secure, encrypted communication over the internet, safeguarding sensitive data from unauthorized access - Support Audio/Images/Video: Allow media to be embedded in the question or answer options - Survey Builder: Create and manage surveys - Survey/Poll Management: Create and administer polls and surveys - Surveys & Feedback: Gauge satisfaction and receive information for improvement and success - Template Management: Create, save, and re-purpose templates for emails, forms, etc. - Text Analysis: Process of extracting and classifying information from text, such as tweets, emails, product reviews, etc - Third-Party Integrations: Set up connections to third-party platforms to improve business processes - URL Customization: Modifying a website's URL to enhance readability, branding, or campaign alignment - Video Support: Supports various video file formats - Visual Analytics: Interact with data visualization elements, such as charts and graphs, to drill down into data - Web Forms: Web form that allows users to enter data that is sent and processed for different reasons --- Get Advice We can help you find the software with the features you need. Features 4.5 (26) 4.5 Based on 26 reviews ## Pricing Value for money 4.6 (26) Free Trial Basic $2,000 Flat Rate,Per Month Value for money 4.6 (26) 4.6 Based on 26 reviews ## Integrations [ HubSpot CRM](https://www.capterra.com/p/152373/HubSpot-CRM/)[ Zapier](https://www.capterra.com/p/130182/Zapier/)[ Degreed](https://www.capterra.com/p/220368/Degreed/)[ Omeda](https://www.capterra.com/p/218783/Omeda/)[ Credly](https://www.capterra.com/p/10009775/Credly/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.9 (25) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.9 (25) 4.9 Based on 25 reviews ## User reviews Overall rating 4.7 Based on 26 reviews Filter by rating 5(19) 4(7) 3(0) 2(0) 1(0) Mentioned topic Sorted by most recent Seth H. Digital Audience Development Manager Automotive ### "Digital Audience Development Manager's Review" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 November 10, 2025 Overall, the product is pretty good. It has great capabilities, but has room to continue to grow and improve. Pros The ability to create valuable engagement on my websites. It is also a bonus that it ties directly into Omeda. Cons The logic can be buggy. Skip logic and display logic do not always work as they should. Which causes multiple issues for credspark quizzes. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Response from Vendor November 25, 2025 Seth, thank you so much for taking the time to leave us this review! We value your feedback and will continue to do our best to ensure the smoothest possible CredSpark experience for you. Thanks for your partnership! JB Jessie B. Digital Marketing Strategist Marketing and Advertising ### "Overall great experience with CredSpark!" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 January 12, 2024 Overall my experience with CredSpark has been great, especially working with Gabi who is always so responsive, kind, and helpful! Pros CredSpark has been an essential tool in gaining insight into our audiences and making sure they are receiving the resources they need. It's also a great feature for website engagement and interactive content, which can set a website apart from others! Cons Not being able to design analytics -- I think it'd be beneficial to be able to change the colors in the graphs so that when we include it in reports we can make it branded. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. BC Benjamin C. Email Marketing Specialist Higher Education ### "We loved CredSpark!" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 December 19, 2023 Pros CredSpark is a wonderful and robust survey, quiz, and form building tool. We loved how customizable everything is and how easy to use the features were. Their support staff is second to none and truly add value that's second to none. The ability to add images into answers, question mapping, interactive games, and more all made the platform 10/10. We also loved the ability to connecting with our HubSpot account! Cons The only thing is the pricing, as we were only using it to build out forms and quizzes, we felt we could use a less costly alternative. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Response from Vendor December 20, 2023 Thank you for this feedback, Ben! We are glad you found exciting use cases for interactive content and capitalized on our HubSpot integration! JK Jennifer K. Manager, Enterprise Learning Enablement Financial Services ### "CredSpark- a Total Win" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 December 13, 2023 Pros CredSpark has transformed how we deliver learning surveys and assessments by providing a variety of engaging and customizable experiences as well as valuable insights and reporting capabilities. Cons We are completely satisfied with CredSpark. Switched from [Questionmark](https://www.capterra.com/p/10010637/Questionmark-Perception/) Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Response from Vendor December 20, 2023 Thanks for this feedback, Jen! We are happy to know how useful the app has been and look forward to continuing to support your initiatives in the future. MM Marina M. Content Director Media Production ### "CredSpark Rocks" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 December 1, 2023 Pros We love the automation, the ability to pull reports whenever we want. Cons Not sure. CredSpark has made all of the enhancements we've asked. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Response from Vendor December 5, 2023 Thanks for sharing this feedback! We love working with our clients to ensure we're meeting their needs and appreciate your partnership. LS Leonardo S. Associate Director of Product Management Hospital & Health Care ### "Nice, user friendly way to keep your audience engaged" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 January 31, 2023 Pros How user-friendly and intuitive it is for our internal users, and how easy it is to iframe into our own solutions and customize the CSS to really make a unified experience for our end-users. Cons I don't think that there is anything particularly negative about the product, I would like to see some features roll out spatially when it comes to using Credspark in a live/hybrid setting to keep live audiences engaged. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Response from Vendor March 9, 2023 Thanks for this feedback! We love all the different ways you are using the app and how you've taken full advantage of our customization options. And we really appreciate all your input into our Live Event Mode feature development--keep the good ideas coming! MT Mai T. Director, Marketing Professional Training & Coaching ### "Easy to use" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 January 5, 2023 Pros I like how easy it is to just set up surveys, pretty intuitive, drag and drop. I found my account rep was exceptional in supporting us whenever we needed help. Cons After 12+ months using the software, I haven't found anything I didn't like about CredSpark. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Response from Vendor March 9, 2023 Thanks for this feedback! We are happy you're happy with the lead generation you're getting from the app. We look forward to continuing to support your work. CS Chitra S. Editorial Director Media Production ### "Fun and Interactive Content Format" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 December 16, 2022 We have seen increased content engagement on our website and been able to capture valuable information about our audience behavior. Pros For a content team looking for new ways to generate interactive content online, quizzes as a format worked great for our website. The CredSpark platform is intuitive, polls are easy to create, and the reporting feature is fantastic! Cons The advanced features are hard to understand but the customer service team answers any questions immediately. They are the best in the business! Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Response from Vendor March 9, 2023 Thanks for this feedback! We love seeing your audience's excitement for your quizzes--you have strong content, but you make it even stickier/more engaging by putting it in quiz format. Nice! MB Miranda B. Technical Learning Director Insurance ### "CredSpark Review" 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 December 15, 2022 Good. Easy to user and Support has been great. Pros The platform is easy to use and quickly create various assessment type. Cons Not being able to add my own users to groups I create. Reasons for choosing CredSpark Already connected to Degree. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Response from Vendor March 9, 2023 Thanks for this feedback! It was great to get to roll out the additional permissions/functionality you wanted--we always love knowing how we can better support our clients. AN Anonymous User Learning and Developent Specialist Information Technology and Services ### "Credspark at Fortinet" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 7/10 December 15, 2022 All in all the experience with Credspark has been positive. The Credspark team response has been great on understanding and implementing our requirements. As a result, we have been able to very quickly benefit for implementing Credspark assessments in our learning programs. Pros The features most impactful for us have been the capacity to create question banks and select randomized questions from it, being able to have a fair-grading for multiple choice questions, and uploading questions in bulk.The Credspark team made all these features possible, by understanding the requirements and implementing the features, while making them simple to use.The seamless integration with our programs in Degreed was key for a successful implementation. Cons It would be great to add more graphical functionalities to the assessments, E.g. being able to place graphical components to complete a process diagram.Improvement to the drag and drop order and drag and drop pair match display could make them easy to use. Several users have expressed it seems unclear what the task is with these type of questions.The anonymity of records has make it difficult to manage our integration process, we have had to find some interesting and creative workarounds to overcome this. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Response from Vendor March 9, 2023 Thanks for this feedback! We love users who fully explore all the ways in which the app can function, and even if you weren't able to deanonymize the data sent to us, at least you've been able to use it to better understand your learners and their needs. [View all Reviews](https://www.capterra.com/p/151515/CredSpark/reviews/) ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. Popular comparisons [SurveyMonkey vs CredSpark](https://www.capterra.com/compare/151515-253516/CredSpark-vs-SurveyMonkey)