Who Uses This Software?

Publishers, Agencies, and Corporate CMO's. Anyone seeking to get deeper and more granular data on their audience.


Average Ratings

7 Reviews

  • 4.5 / 5
    Overall

  • 4 / 5
    Ease of Use

  • 5 / 5
    Customer Service

Product Details

  • Starting Price
    Not provided by vendor
  • Deployment
    Cloud, SaaS, Web
  • Training
    Live Online
  • Support
    Business Hours

Vendor Details

  • CredSpark
  • www.credspark.com/
  • Founded 2013
  • United States

About CredSpark

Helps marketers create engaging, casual learning experiences for their audiences, generating deep data and qualified leads.


117091

CredSpark Features

  • Action Management
  • Analytics
  • Customer Segmentation
  • Dashboard
  • Feedback Management
  • Knowledge Management
  • Multi-Channel Collection
  • Sentiment Analysis
  • Survey Management
  • Text Analysis
  • Trend Analysis
  • A/B Testing
  • Analytics/ROI Tracking
  • Customizable CTAs
  • Drip Campaigns
  • Dynamic Content
  • Landing Pages/Web Forms
  • Lead Scoring
  • Sales Intelligence
  • Search Marketing
  • Segmentation
  • Social Marketing
  • Website Visitor Tracking
  • Career Development Planning
  • Compensation Management
  • Competency Management
  • Employee Lifecycle Management
  • Goal Setting / Tracking
  • Job Description Management
  • Onboarding
  • Performance Appraisal
  • Recruiting Management
  • Succession Planning
  • Training Management
  • Academic/Education
  • Asynchronous Learning
  • Blended Learning
  • Built-in Course Authoring
  • Built-in LMS
  • Certification Management
  • Corporate/Business
  • eCommerce
  • Learner Portal
  • Mobile Learning
  • Simulation
  • Synchronous Learning
  • Training Companies

CredSpark Reviews Recently Reviewed!


Capterra loader

Great product that allows us to integrate polls and quizzes within our editorial content.

Mar 01, 2018
4/5
Overall

3 / 5
Ease of Use

5 / 5
Features & Functionality

4 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: The quality of the user experience is best in class. The polls and quizzes provide a positive user experience within site content that is also designed to encourage conversions. This is a tool that both enhances the engagement of our content and provides an unique sponsorship opportunity. One of my favorite engagement tools within the product is the ability to easily generate HTML for an email that allows the reader to answer the first question of a quiz in an email and is automatically redirected to the article page on question 2. The frequency of new feature introductions is also a big positive. CredSpark is very good at acting quickly on suggestions to improve the product.

Cons: While creating a poll or quiz is simple and intuitive, some of the more advanced and interesting features require some effort and experimentation to master. It is an easy tool to introduce to new team members, but the learning curve to become a fully independent user can be frustrating.

Overall: More engaging content experience that allows readers to provide opinions or test their knowledge on a subject. Also provides a number of sponsorship opportunities for customers that are closely aligned with our editorial content.

We love working with Credspark. Always receptive to our feedback for both custom & standard products

Feb 26, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: I love the ease of use. I manage the product relationship with Credspark and I've onboarded many of my colleagues on the platform. The UI is easy to understand and non-technical editors have caught onto creating a quiz very quickly. I love how easy it is to embed on our websites, and how accessible the Credspark team is if we have any questions.

Cons: Some of the features are not aligned with the specific needs of our brand requirements. In those cases Credspark has been receptive to work with us and see if there's a viable solution within their current platform.

Overall: The biggest benefit is our development team is no longer creating our quizzes for us, which used to be time consuming for both the development and editorial teams. I can't say enough about the ease of use to create quizzes. The reporting is great, the new features are great and it's visually appealing on our sites. I've worked closely with their development team on custom projects and they have been a pleasure to work with. The genuinely care about our custom needs and didn't have any ego when we asked for a change.

CredSpark is a wonderful tool to create quizzes and keep our audiences engaged.

May 22, 2018
4/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

4 / 5
Value for Money

Pros: It is very easy to work with - and their customer services is unbeatable! We can message them with a question or suggestion and get an answer back within an hour. They take suggestions very seriously and update the software regularly. Our audiences are engaged with the quizzes and seem to look forward to them!

Cons: There are sometimes some bugs that pop up, but their customer service team is very quick to address the issues and fix them in a timely manner.

My experience with CredSpark, overall, has been great.

May 17, 2018
5/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
Likely
Extremely
Likely

Pros: I like that this software is easy to use and that the customer service is phenomenal. If there is a glitch, the team works on it really quickly after I email them.

Cons: Sometimes there are small glitches. They're little, but they can be tedious. However, the team works quickly to get these fixed.

Overall: This software helps us engage our readers on social media and get leads.

Our rep is always available to assist with any questions/quiz ideas/ rendering issues.

May 22, 2018
5/5
Overall

4 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money

Pros: It's appearance and ease of use for the end user. It functions properly and provides a quick and easy way to gather leads.

Cons: I sometimes have issues with embedding, but other than that, Credspark has provided everything we need in a quiz platform provider.

A great tool for polling website visitors; very easy to use

Jan 23, 2018
4/5
Overall

4 / 5
Ease of Use

5 / 5
Features & Functionality

4 / 5
Customer Support

4 / 5
Value for Money

Pros: I like that there are a number of different formats of quizzes, and that results can be funnelled and tracked in so many different ways. The interface is very very easy to use.

Cons: The demographic data is just pulled from google analytics rather than being input by users--therefore, the demographic data could be a bit more accurate.

Vendor Response

by CredSpark on January 24, 2018

Thanks, Jena, for your feedback - glad you like us! We're constantly enhancing CredSpark, so we appreciate your idea about improvements to demographics and will flow that into our Product Roadmap.

The customer service has been excellent! Answered all of my questions.

May 22, 2018
4/5
Overall

3 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
Likely
Extremely
Likely

Pros: The options of quizzes, that allows us to be creative with the type of quizzes we create and how we present information.

Cons: The banner. I feel like there should be a setting where you can reuse banners from previous quizzes.