--- title: "BrightHR Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about BrightHR Software - reviews, pricing plans, popular comparisons to other Human Resources products and more." source_url: "https://www.capterra.com/p/151525/BrightHR/" page_type: "product" language: "en" --- # BrightHR Software Review 2026: Features, Integrations, Pros & Cons Last updated on August 7, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Users](#users)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) BrightHR ## What is BrightHR? We are BrightHR; the award -winning software powered by HR, health & safety, and legal experts. Everything you need to simply manage your staff and make people management a breeze, all in one place, plus free tools to set your business apart. We are on a mission to transform people management for businesses. We’ve been making life easier for employers since 2015 with our range of innovative software, providing HR, H&S, and business support to over 100,000 businesses globally. ## What is BrightHR used for? [Human Resources](https://www.capterra.com/human-resource-software/)[Employee Scheduling](https://www.capterra.com/employee-scheduling-software/)[Leave Management System](https://www.capterra.com/leave-management-system-software/) Top alternative Featured Overall rating Based on 193 user reviews Reviews sentiment Positive 92% Neutral 4% Negative 5% Starting price £4.5 Per User, Per Month Free trial available Includes Free Version Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for BrightHR?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://www.brighthr.com/&name=BrightHR) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### BrightHR 4.6 (193) VS. [4.3 (1,900)](https://www.capterra.com/p/86714/WebPay/reviews/) Starting Price £4.5 Per User, Per Month Starting Price Contact vendor Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.6 (192) Ease Of Use 4.3 (1,899) Value For Money 4.4 (181) Value For Money 4.2 (1,556) Customer Service 4.7 (183) Customer Service 4.1 (1,628) ## BrightHR alternatives Highest Rated [4.9 (4,851)](https://www.capterra.com/p/172127/Rippling/reviews/) Starting price $8.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 98% of reviewers rated it above 4 stars [4.6 (3,527)](https://www.capterra.com/p/110968/BambooHR/reviews/) Starting price $10.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 95% of reviewers rated it above 4 stars [4.6 (5,304)](https://www.capterra.com/p/153140/Connecteam/reviews/) Starting price $29.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 96% of reviewers rated it above 4 stars [4.4 (1,376)](https://www.capterra.com/p/130949/Paycom/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 87% of reviewers rated it above 4 stars [View all alternatives](https://www.capterra.com/p/151525/BrightHR/alternatives/) ## FAQs about BrightHR Overview ### What problems does BrightHR solve? BrightHR solves messy HR administration by centralizing holiday requests, absence tracking, employee documents, rotas, and staff messaging in one system. It reduces paper records, spreadsheet-based leave management, and compliance anxiety with clear guidance and support. Small businesses, office managers, HR administrators, and mobile or field-based teams benefit most. Answer based on 164 reviews Overview ### Which roles and teams benefit most from BrightHR? BrightHR is most used by business owners, directors, and C-suite leaders who need visibility into attendance, leave, and compliance across teams. HR managers, advisors, and office or operations managers rely on it to streamline employee records, manage absences, handle documentation, and keep day-to-day people processes organized. Answer based on 188 reviews Overview ### What company size and industries is BrightHR built for? BrightHR is built primarily for small businesses, which make up 99% of reviewers, with strongest use in Hospital & Health Care at 13%. It also serves midsize businesses at 1%, and appears in Hospitality at 7% and Construction at 5%, despite broader SME and large-corporation positioning. Answer based on 189 reviews Features and Usability ### What are the key features of BrightHR? BrightHR includes core HR tools like holiday and absence tracking, clock in/out with mobile GPS, employee records, and document management. Reviewers also highlight the employee self service portal and mobile app for booking leave and viewing files. Differentiating features include payroll integration, compliance support, and customizable reports. Answer based on 107 reviews Integrations ### Which third-party tools and platforms does BrightHR integrate with? BrightHR integrates with 3 third-party tools: Gmail, Google Calendar, and Microsoft Outlook. It connects email and scheduling workflows across Google and Microsoft platforms, covering common communication and calendar needs. Answer based on 3 reviews Getting Started and Support ### How easy is it to onboard and train a team on BrightHR? BrightHR offers live online sessions, webinars, videos, and documentation, giving teams several ways to learn. Most reviewers describe onboarding as clear, practical, and easy to follow, so everyday users get started quickly. Admins and new users may need more time to work through the platform’s broader features and setup. Answer based on 11 reviews Getting Started and Support ### What customer support options does BrightHR offer, and how do users rate the experience? BrightHR offers email/help desk, FAQ/forum, knowledge base, phone support, and chat. Users often describe support as responsive, knowledgeable, patient, and helpful during setup, training, and HR queries. Some report slower replies, occasional handoff issues, and needing clearer in-system guidance when features or templates are harder to navigate. Answer based on 104 reviews Security ### How does BrightHR handle data security and access control? BrightHR uses a secure, reliable platform with secure document storage, employee record-keeping, and manager-only special permissions for some tasks. Reviewers say it helps centralize HR, payroll visibility, and compliance-related documents in one place. Some also report struggles with permissions, usability, and gaps in BrightSafe for certain care-provider needs. Answer based on 13 reviews Ease of use ### Is BrightHR easy to use for small businesses? BrightHR feels easy to use for most small business teams, with clear navigation, a simple dashboard, and helpful onboarding. Many users find everyday HR tasks easier to manage in one place, though some mention a learning curve, busy screens, and sections or permissions that can feel clunky at first. Answer based on 107 reviews ## Who uses BrightHR? Based on Capterra reviews from the past 2 years Talk to a software expert to get a free software list tailored to your business needs ## Features AI summary Based on 14,356 Human Resources reviews Capterra data shows that buyers of Human Resources software rank the following features as their top priorities: - **Employee Management** (**43%** of reviewers rated this feature as critical) - **Payroll Management** (**59%**) - **HR Management** (**45%**) BrightHR supports all three features that reviewers consider most important: **Employee Management**, **Payroll Management**, and **HR Management**. Together, these capabilities help businesses manage employee records, handle payroll accurately, and oversee core HR processes in one place, allowing teams to stay organized, reduce manual work, and support day-to-day workforce operations more effectively. Employee Management 4.6 (12) 91.67% of 12 reviewers that rated this feature as important or highly important Track employee schedules, availability, and performance across projects and tasks Payroll Management 4.3 (20) 90.00% of 20 reviewers that rated this feature as important or highly important Manage employee salary processes, data, taxes, and records administration efficiently HR Management 4.4 (47) 95.74% of 47 reviewers that rated this feature as important or highly important Automates core HR functions such as talent management, employee evaluation and learning management Time Off Management 4.4 (23) 60.87% of 23 reviewers that rated this feature as important or highly important Track and manage employee time-off, vacation, and sick leave requests Employee Database 4.4 (72) 83.33% of 72 reviewers that rated this feature as important or highly important Electronic storage of staff/employee contact information and job status in a centralized repository Onboarding 4.3 (45) 88.89% of 45 reviewers that rated this feature as important or highly important Process of familiarizing new clients, stakeholders or employees with the company, a new location, or a service BrightHR 39 features ### All Features - Activity Dashboard: Dashboard to view the status of ongoing processes, identify current incidents and track past activities - Alerts/Notifications: Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges - Approval Process Control: Manage the process of evaluating documents or requests submitted for approval - Attendance Management: Manage attendance for classes, shifts, meetings, or events - Attendance Tracking: Track the attendance of specific individuals or groups - Clock In/Out: Track employees' arrival and departure timings for payroll purposes - Customizable Reports: Alter the layout and content of reports - Dashboard: Assembly of graphs and charts for visualizing and tracking statistics/metrics - Data Import/Export: Import and export data to and from software applications - Document Management: Store, manage, and track all electronic documents in a centralized location - Document Storage: Store and organize documents in a centralized system - Employee Database: Electronic storage of staff/employee contact information and job status in a centralized repository - Employee Management: Track employee schedules, availability, and performance across projects and tasks - Employee Portal: Online portal where employees can access and track their own information - Employee Profiles: Centralized storage for employee data, records, and performance metrics - HR Management: Automates core HR functions such as talent management, employee evaluation and learning management - Leave Tracking: Manage and track employee attendance - Mobile Alerts: Notifications via mobile devices - Mobile App: Access the system via a mobile application - Onboarding: Process of familiarizing new clients, stakeholders or employees with the company, a new location, or a service - Online Time Clock: Track/log the amount of time employees worked per job using a timer - Payroll Integration: Facilitates integration with multiple third-party payroll systems - Payroll Management: Manage employee salary processes, data, taxes, and records administration efficiently - Payroll Reporting: View and track payroll metrics including tax liabilities, pay rates, working hours, deductions and more - Performance Management: Organize and manage the accomplishments and development of employees or performance of applications or systems - Real-Time Notifications: Notifications that are delivered to users as soon as an event occurs - Real-Time Reporting: Active reporting of data and metrics - Reminders: Timed notification for any upcoming task, deadline, appointment, or activity - Reporting & Statistics: Collection, analysis, and representation of numerical data and generation of reports to understand various patterns - Reporting/Analytics: View and track pertinent metrics to find patterns and gain insights from data - Role-Based Permissions: Set & manage permission levels based on user roles and restrict access to only authorized individuals - Self Service Portal: Online portal through which end users can access the system, manage tasks, or obtain information - Sick Leave Tracking: Track and manage sick leave time - Tax Compliance: Track tax-related transactions, tax remittance and tax reporting for various groups of employees and contractors - Time & Attendance: Track and manage employee's work hours to improve payroll accuracy - Time Off Management: Track and manage employee time-off, vacation, and sick leave requests - Time Off Requests: Tools that allow employees to request/schedule time off - Timesheet Management: Track the amount of time spent on a job or task - Vacation/Leave Tracking: Request, track, and manage time off requests and vacation time --- Get Advice We can help you find the software with the features you need. Features 4.4 (191) 4.4 Based on 191 reviews ## Pricing Value for money 4.4 (181) Free Trial Free Version Basic £4.50 Per User,Per Month Value for money 4.4 (181) 4.4 Based on 181 reviews ## Integrations [ Gmail](https://www.capterra.com/p/202338/Gmail/)[ Google Calendar](https://www.capterra.com/p/213340/Google-Calendar/)[ Microsoft Outlook](https://www.capterra.com/p/227138/Microsoft-Outlook/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.7 (183) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.7 (183) 4.7 Based on 183 reviews ## User reviews Overall rating 4.6 Based on 193 reviews Filter by rating 5(148) 4(29) 3(7) 2(2) 1(7) Mentioned topic Sorted by most recent TG Tom G. PHYSIOTHERAPIST Medical Practice ### "Great service" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 August 5, 2026 Overall very good service. friendly team. Great consistent call backs. from the team - helped on many occasions Pros Support on hand is great. Call back is strong always done in the same day. Support surrounding HR queries is great. Cons Sometimes advice may be a bit vague for compliance with HR laws vs also linking this to best interests of the business Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. SB Sarah B. Finance and HR Manager Non-Profit Organization Management ### "Expensive but value for money" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 3.0 3.0 Likelihood to Recommend 8/10 July 27, 2026 We have had a positive experience with Bright HR and are glad that we decided to switch our HR and payroll over. It can work out expensive but you need to weigh up the cost against the benefits. For us as a small charity, its worth it. Pros We love that we can hold our staff files, calendar payroll and policies in one place! It simplifies managing annual leave, appraisals, SSP etc. Cons System can be a bit clunky to sart and not all staff from Bright HR have a full understanding of what they are using. This makes learning a new system difficult. Alternatives considered [QuickBooks Online Advanced](https://www.capterra.com/p/189398/QuickBooks-Online/) Reasons for choosing BrightHR We liked to way it looked and handled staff files, giving staff access to their own portal. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. AW Allyn W. Director Electrical/Electronic Manufacturing ### "Professional and friendly " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 7/10 July 24, 2026 Professional and friendly throughout, from the initial contact and enquiry through to the day to day management of our account Pros Professional administration of payroll, ease of contact and prompt actioning of requests. Competitively priced and ideal for a payroll of our size. Cons There is nothing to dislike, communication is responsive, this is coupled with a well thought through app for ease of access and process support. Switched from [Sage Accounting](https://www.capterra.com/p/168740/Sage-One-UK/) Better utilisation of an external resource specialising in UK payroll administration Alternatives considered [Sage Accounting](https://www.capterra.com/p/168740/Sage-One-UK/) Reasons for choosing BrightHR Professionalism, competitiveness and ease of set up and maintenance Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Tim P. Director - Chief Operating Officer Chemicals ### "An Indispensable, Cost-Effective HR Asset for Our Growing Team" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 July 21, 2026 As the Chief Operating Officer at Virdis Chemicals, I originally chose BrightHR looking for a simple, streamlined system to coordinate team training. It delivered on that goal amazingly, but we have since expanded our use to handle everything from company policies to employee appraisals. Every single aspect of the platform is well-designed, intuitive, and highly useful. Combined with top-tier customer service and predictable, value-packed pricing, it has become an indispensable asset to our business operations. Pros Exceptional Customer Service: The support team is second to none, consistently friendly, extremely knowledgeable, and highly helpful. Outstanding Value: The 5-year price lock perk is excellent, allowing us to add new employees without increasing our monthly rate. User-Friendly Interface: The entire platform is incredibly easy to learn, navigate, and adopt across the organization. Comprehensive Toolkit: Features extend far beyond basic tracking to include excellent policy management and employee appraisal tools. Cons No Major Complaints: The system meets all our current operational needs perfectly. Feature Scope: It takes a little time to explore all the available features because the platform offers so much functionality. Alternatives considered [Employment Hero](https://www.capterra.com/p/144645/Employment-Hero/) Reasons for choosing BrightHR We chose BrightHR because it offered a much more straightforward, streamlined interface for coordinating our team training right out of the box. Additionally, the overall value for money was unbeatable, particularly due to the five-year price lock perk that prevents our monthly costs from increasing as we scale our workforce. Combined with their exceptionally friendly, top-tier customer service and how easy the platform is to navigate, it stood out as the most reliable and cost-effective choice for our operational needs. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. BD Ben D. Charity Manager Non-Profit Organization Management ### "Delivers on what they say it will do." 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 July 17, 2026 Overall, we have been very happy with BrightHR and would recommend it to other organisations. The platform offers good value for money, is straightforward to implement and has streamlined many of our HR processes. Whilst some of the template policies require adapting before they can be adopted, they provide a solid foundation and save time compared with creating documents from scratch. The software continues to evolve, and we have found it to be a reliable and effective HR solution. Pros BrightHR has been an excellent addition to our organisation. The system is easy to use, intuitive and has helped us centralise our HR records, documents and employee information. The holiday management, document storage and e-signature features are particularly useful, and the platform has saved us a considerable amount of administrative time. Customer support has also been responsive and helpful whenever we have needed assistance. Cons The policy templates are a useful starting point, particularly for smaller organisations, but they are not always fully applicable to our charity and often require significant amendments to reflect our organisational needs and sector-specific requirements. It would be helpful to see more flexibility and a wider range of policies tailored to charities and not-for-profit organisations. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. JM Justin M. President Farming ### "READ THE FINE PRINT. WILL AUTORENEW WITHOUT CONSENT" 1.0 Overall Rating 1.0 1.0 Ease of Use 1.0 1.0 Features 1.0 1.0 Customer Service 1.0 1.0 Likelihood to Recommend 0/10 July 13, 2026 Terrible. Pros Difficult to implement. Cons Called to cancel 3 months into 1 year contract. Offered a 2 month payment deferral with discount. Then proceeded to autorenew us for another 12 month term. Without our consent. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Response from Vendor July 21, 2026 Hi, Thank you for taking the time to share your feedback. We're sorry to hear that your experience has left you with a negative impression of BrightHR, and we appreciate the opportunity to respond. We understand that you are currently in contact with members of our Customer Solutions team, who remain committed to working with you to reach a fair resolution. Our service agreements include details of the contract term and renewal process, including any auto-renewal provisions. These terms are provided when an agreement is entered into, and customers can request that auto-renewal be removed either at the point of signing or at any time during the contract term. As your case is already being reviewed by the relevant team, we'll allow them the opportunity to continue those discussions directly with you and hope we can resolve your concerns as quickly as possible. The BrightHR Team Sampaio M. DIRECTOR Financial Services ### "Excellent HR and Payroll Solution with Outstanding Support" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 July 9, 2026 My overall experience with BrightHR has been excellent. The platform is easy to use and offers a wide range of HR resources and support. From payroll assistance and health & safety guidance to employee handbooks, templates, and training materials, everything is available in one place. The support team is knowledgeable, responsive, and always willing to help. Considering the level of service, protection, documentation, and expert guidance provided, BrightHR offers excellent value for money. It has made managing HR much simpler and gives us confidence that we are following best practices as an employer. Pros BrightHR provides a very practical and complete HR solution. The payroll support, HR advice, health and safety guidance, employee handbook, and other documentation tools are extremely useful and help us stay compliant. The team is always quick to respond, professional, and friendly. I also really appreciate the training videos and tutorials available, which make it easy to learn how to use the platform and get the most out of all its features. Cons I have not experienced any significant issues with BrightHR so far. Overall, the service has been reliable and has met our needs very well. Alternatives considered [Payroll Relief](https://www.capterra.com/p/151189/Payroll-Relief/) Reasons for choosing BrightHR Pricing, functionalities and support. I was surprised of the level of support and functionalities based on the amount I would pay for Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. CL Chris L. Director Education Management ### "Excellent helpful company" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 July 8, 2026 Very good, very customer focussed and solution driven company. Has a range of tools that make HR and Payroll that little bit easier! Pros Very helpful and good onboarding. Quick to answer help requests and super speedy with legal advice and indemnity. The range of tools are very helpful, particularly the clocking-in app, Blip, and the expenses app, PoP. Cons There's nothing that springs to mind with regards to cons with BrightHR. If anything (being super picky), it would be useful to be able to log a car expenses journey by clocking in and out of a geo-location which PoP doesn't currently offer. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. RS Rachel S. Clinical Lead Hospital & Health Care ### "Excellent service" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 June 24, 2026 Bright have supported me with ensuring I am compliant, supporting my staff, streamlined absence logging and supported me with employee dismissal. Pros I was a complete novice to HR- they have empowered me to learn and supported me throughout all processes. Cons Nothing- all processes so far have been great. Although it took a little time to get used to the dashboard, there were videos and support available. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. EA Elgiz A. Intermediate Software Engineer Legal Services ### "Great tool for HR management and anything employee related" 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 3.0 3.0 Likelihood to Recommend 7/10 June 20, 2026 Pros Its a very stable and mature app to use and easy to get used to however there are some things that are not available. Cons Some of the important features are either not available or are not fully supportive of useful features. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. [View all Reviews](https://www.capterra.com/p/151525/BrightHR/reviews/) ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. 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