Who Uses This Software?

Small to medium-sized businesses.


Average Ratings

39 Reviews

  • 4.5 / 5
    Overall

  • 4.5 / 5
    Ease of Use

  • 5 / 5
    Customer Service

Product Details

  • Starting Price
    $3.85/month/user
    See pricing details
  • Pricing Details
    £3 GBP per month per employee
  • Free Demo
  • Deployment
    Cloud, SaaS, Web
    Mobile - Android Native
    Mobile - iOS Native
  • Training
    Documentation
    Webinars
    Live Online
  • Support
    Online
    Business Hours

Vendor Details

  • Bright HR
  • www.brighthr.com/
  • Founded 2015
  • United Kingdom

About BrightHR

Named HR Provider of the Year at the SME Awards, BrightHR's people management software automates those time-consuming HR processes. From managing rotas, sickness and holidays, through to running reports and storing employee documents, BrightHR can help you stay organised no matter how thinly you're stretched. Whats more, through our confidential telephone advice lines we offer expert employment law advice and an employee assistance programme (EAP) to support you and your team.


BrightHR Features

  • 360 Degree Feedback
  • Applicant Tracking
  • Benefits Management
  • Compensation Management
  • Employee Database
  • Employee Profiles
  • Onboarding
  • Payroll Management
  • Performance Management
  • Recruitment Management
  • Self Service Portal
  • Time & Attendance Management
  • Time Off Management

BrightHR Reviews Recently Reviewed!


Capterra loader

Great System

Feb 01, 2019
5/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: It keeps all of the information in an easy to use space and helps reduce the amount of paper needed for records. The leave request system is great and being able to notify staff when you've uploaded documents removes the hassle of ensuring everyone receives the information.

Cons: The rota system is a little clunky. It would be great if you could copy a previous published rota or have some way to save the shift times so as you don't have to enter the start and finish time for each staff member on every day. You should also be able to change staff between fixed and variable shifts.

Overall: It has helped streamline or holiday system as it has often been troublesome trying to organise them around each other when you've to keep a minimum number of staff

Great support

Aug 15, 2018
4/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality
Likelihood to Recommend: 8.0/10 Not
Likely
Extremely
Likely

Pros: It's HR all in one place - great for employees, rota and payrol

Cons: If you don't wish to subscribe any longer your a bit lost with all your data.

Email Support can be slow/poor

Mar 15, 2019
4/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

3 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
Likely
Extremely
Likely

Pros: Ease of booking holidays and other absences.

Cons: Will not automatically add in Bank Holidays or carry over unused leave to next year.

Overall: I've asked twice for help with Bank Holiday and leave carry over concerns and response was slow in the first case and no reply to date for the second ?

Software is easy to learn as both an administrator and user, support issues leave room for improvement.

Excellent product and customer service

Mar 09, 2019
5/5
Overall

4 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
Likely
Extremely
Likely

Pros: Very easy to use, straight forward setup, very quick to answer queries, customer support has been excellent so far - definitely the way forward to outsource HR for small businesses!

Cons: Some areas needed a bit more explanation and guidance on how best to use

Overall: No requirement for physical calendar which is prone to errors, staff can access planner anytime and anywhere, approvals for annual leave are straight forward and managed more effectively

Move from HR Online

Jul 04, 2019
1/5
Overall

1 / 5
Ease of Use

1 / 5
Features & Functionality

4 / 5
Customer Support

1 / 5
Value for Money

Pros: Nothing.

There is nothig that me or any of my 75 employees like about this app

Cons: Everything - there is much less functionalitiy than we had with HR Online and this is supposed to be an 'upgrade'

User interface is complicated and too many clicks needed.

TOIL must be logged by Managers and not employees.

Approval notifications can only be 'all' or 'no one'.

The notes section is not as detailed & does not retain historical information.

The Managers cant see the notes.

The salary section does not retain historical information.

The roster is time-consuming and cumbersome.

The reports are not as concise as they were and we have less options.

Leave requests do not seem to take account of the weekends or public holidays as they did on HR Online.

The app is not downloadable on ALL android phones.

Overall: We have requested to cancel our contract and go back to HR online which we felt was a much better platform for our needs.

Very Easy to Use

Jun 11, 2019
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: It is very easy to use, I was able to set it up with ease. Any questions that I had and was unable to find answers to my account manager was very helpful and had answers for all my queries.

Cons: There are a few things which would be great to be included, for example blocking certain periods of holiday out (ie our peak trading times).

Overall: Very smooth. From start to finish it was very easy to use, with great assistance!

New Customer

Feb 05, 2019
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: The software is very simple to set up & use whilst still offering great in depth time & attendance & HR options.

Cons: I would like to see more cross over features where lateness/sickness etc can be identified on a rota & be recognised by the HR system with one feeding into the other. I'm informed this is all in hand & will be an update.

The new system is fine, but is lacking some functionality

Aug 30, 2017
4/5
Overall

3 / 5
Ease of Use

2 / 5
Features & Functionality

5 / 5
Customer Support

3 / 5
Value for Money

Pros: It looks good, our staff have had a look at it and find it more user friendly. The support I've received so far has been very quick and proactive.

Cons: The calendar view is not helpful - the old version in HROnline let you easily see at a glance who was away at the same time, Bright HR doesn't do this, I have to click on each individual date to see who is away, which is time consuming and I'm going to have to keep the information in a separate calendar. There is some functionality missing, the lieu bank, meaning that as a business we can't actually start using the system yet. I also can't see anywhere to carry holiday across from one year to the next, which is something we allow, so I would like to see/know if this is possible.

This makes HR a breeze!

Sep 10, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality
Likelihood to Recommend: 9.0/10 Not
Likely
Extremely
Likely

Pros: Asking for time off and coordinating the team's holiday schedules has never been easier. I like how simple it makes it for me to ask for time off and to choose which dates will be my holiday time off.

Cons: I don't like how sometimes there are a couple of minor glitches in the calendar when trying to go back a page.

Welcome call

Jan 30, 2019
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: Customer support was very friendly and talked me through everything I needed to know. Use of the site is really easy and accessible which is what I need for my teams.

Cons: Too early to tell so far, but I really cannot see any cons to the software. It's quick and simple and allows me to focus on what I need to do.

Great piece of kit

Mar 07, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: Easy to use which allows us to focus on other aspects of work and allows employees to book holidays via the app which they find really useful.

Cons: Some say its limited in its features, but I find it suits my needs and we're kept up to date from the sales/service team at bright of the up and coming features.

Bright HR

Mar 08, 2019
5/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
Likely
Extremely
Likely

Pros: So easy for my members of staff to book their holidays and see all of their HR files in one place.

Cons: no real cons as is 100 times better then our previous system.

Overall: Bright HR has brought a whole new professional image to our company and as we have grown this is exactly what we needed.

Keeps all your HR info in one place

Dec 29, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: I love the request holidays function, that you can store files such as employment contracts on Bright HR and that you can view the calendar for your whole company/department - all this is one place!

Cons: This nothing I don't like about this software!

Time Saving

Mar 08, 2019
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: All of the information is in one place and it is easy to access.

Cons: Nothing it is excellent software and I would highly recommend it.

Overall: Easy to use.

I can add/change information whenever required.

It is so easy to access I can supply anyone with the information the need almost immediately.

Really easy to use system

Feb 01, 2019
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: Everything is so intuitive and easy to navigate around. I love the idea of moving to a paperless system for my employees.

Customer support is excellent - very helpful and approachable.

Cons: I can't think of anything that I dislike.

BrightHR review

Mar 19, 2019
5/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

4 / 5
Customer Support
Likelihood to Recommend: 8.0/10 Not
Likely
Extremely
Likely

Pros: Everything is in one place, a good reference library, and gives us confidence that we are compliant with current legislation and receive information regarding any changes.

Cons: There has been a huge amount of work to complete initially but when completed will ensure compliance. Loads of information, lots of consultation with our team which has been time consuming in an already busy environment, but as I complete each section I can clearly see the reason for each policy and the benefits of having them in place.

Overall: Very knowledgable team at Peninsula, system is easy once I got used to it.

BrightHR Review

Mar 19, 2019
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: Very easy to navigate, and personalize.

Support center are also very helpful.

Thumbs up all the way

Cons: Nothing so far, everything has been fine

Overall: So far so good, not had any issues to overcome, everything has been A ok

Dun Laoghaire Rathdown Community Addiction Team

Feb 04, 2019
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
Likely
Extremely
Likely

Pros: So user friendly ease in navigating through the system.

Cons: Nothing so far the support i received in setting it up was excellent

Overall: My experience so far has Been positive. The setting up was very straight forward

Regale

Feb 08, 2019
4/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support
Likelihood to Recommend: 8.0/10 Not
Likely
Extremely
Likely

Pros: Looks easy to use. Appears good value for money.

Cons: Nothing so far. We are a new customer.

Overall: Have just signed-up this week so too early to fully review but looks very good so far

It is fine but limited

Aug 30, 2017
3/5
Overall

4 / 5
Ease of Use

2 / 5
Features & Functionality

3 / 5
Customer Support

4 / 5
Value for Money

Pros: It is cloud based and has a mobile app

Cons: Your receipts don't have your VAT number on - how hard can it be?

I want to be able to export all data so that I can see what fields are missing for which employees

BRIGHT HR

Jun 13, 2019
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: EASY TO USE, AND VERY EFFECTIVE TO OUR ORGANISATION.

Cons: CAN'T UPLOAD SHIFTS ON IT FOR STAFF TO BOOK.

Overall: SIMPLIFIES OUR HR SYSTEM.

User Friendly

Mar 12, 2019
5/5
Overall

4 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
Likely
Extremely
Likely

Pros: I really liked this system, which is easy to use, even for those less technical. The help staff are very knowledgeable and helpful. Its so pleasant to have someone take their time to explain both the benefits of the system and the assistance you can receive.

Cons: Perhaps its a little too large for my immediate needs, but I can see its future benefit.

Overall: I am now able to organise staff, records etc. in an easily accessible way. I have had some excellent advice from the HR department and I followed it to our advantage.

New User

May 30, 2019
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: Ease of use, but more importantly the level of professionalism which which the product has been offered, implemented and supported.

Cons: Nothing to dislike as yet - will keep you informed

Overall: Had considered alternative products but Bright HR was highly recommeded by an associate organisation. The experience thus far has been exceptional from the initial contact up to where we are now.

Onboarding

May 30, 2019
4/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

4 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
Likely
Extremely
Likely

Pros: We've just started using it & it appears very easy to use with clear prompts to follow.

Cons: Its too early to say as we've only started using the software

Overall: So far it really fits in with us as a company & the ethos of compliance we want to adhere to. It is going to be a great benefit for the company & in particular the employees.

Capterra loader

Great interface, however, lacks functionality

Feb 06, 2018
4/5
Overall

5 / 5
Ease of Use

3 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 5.0/10 Not
Likely
Extremely
Likely

Pros: BrightHR has an easy to use and simple interface. It is great to be able to check HR stuff on a mobile app.

Cons: The software is great for tracking attendance and sick days, however, it lacks functionality when compared to other HR tools. The scheduling capability is quite limited and there isn't a place to record payroll information.

Bright HR

Jan 30, 2019
5/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: Really easy to use the software and it seems to be flexible, which is really important in my non-standard business.

Cons: For the annual leave, it would have been good to have an option to allow people to view everyone's annual leave without being able to authorise requests.

Overall: Looking forward to using the software soon.

Nev's News & Booze

Jan 29, 2019
5/5
Overall

4 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
Likely
Extremely
Likely

Pros: Straight forward once explained!

Great to have software to help my business to run smoothly.

Cons: I don't really use any software as were only a small business I'm hoping it will help me run my business run much more efficiently.

The only thing I can say I least liked about the software was the price!

Overall: Very good

Capterra loader

Bright HR is simple and user friendly

Jan 24, 2019
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: It is extremely easy to use and track employee absences and information.

Cons: I can't say I've found any flaws yet! It's not free...

Overall: It's a great communicative platform for employees and admin. It is extremely user friendly (big buttons and simple text). It's fun to use.

Does exactly what it says on the tin!

May 26, 2016
5/5
Overall

5 / 5
Ease of Use

5 / 5
Customer Support

5 / 5
Value for Money

Comments: As a small business, we've found this app incredibly useful and a great addition to the whole BrightHR package. It does exactly what it promises with a really easy to understand user interface; can't fault it really!

Pros: Easy to use with a fun and simple design, plus it helps us out with our HR!

Cons: None actually...we really like this app!

life saving company

Mar 08, 2019
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: apps and easy to follow structure helped me create all docs and saved it online

Cons: at first overwhelming but had someone come in and broke it down

Overall: great . i really feel that they have put the company in a better place

Great product

Jun 06, 2019
5/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
Likely
Extremely
Likely

Pros: Helps people that's new with dealing with employees with simple software package with all you need.

Cons: There was nothing I didn't like about it.

Overall: Great help

User friendly and efficient!

May 31, 2016
5/5
Overall

5 / 5
Customer Support

5 / 5
Value for Money

Comments: As an Office Manager in a fast paced environment, this app is really user friendly and efficient, which makes it extremely good to use, a great addition to the BrightHR package.

Pros: Fun and simple, pretty self explanatory.....

Cons: have not come across any as yet!

Bright hr

Jan 31, 2019
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: user friendly. allows me to have a central structure and data base to keep track of annual leave and any other leave

Cons: there was nothing I didn't like about the software

Overall: very positive

Prompt

Feb 13, 2019
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: Ease of use and everything is in one place

Cons: There was nothing I did not like as I think everything will be useful

Overall: I have yet to use BrightHR but from what I have seen it will be an asset to my company

Just started using it, great so far.

Feb 06, 2019
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: It puts all my employee related information in one easily accessible place.

Cons: Still have to do all the updating of details myself

User Friendly

Mar 04, 2019
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality
Likelihood to Recommend: 8.0/10 Not
Likely
Extremely
Likely

Pros: a straightforward system and simple to use

Cons: we've not gone live yet so the proof will be in the pudding!

Overall: quick and easy to set up, really helpful support and account management

Pleasant

Feb 05, 2019
4/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

3 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
Likely
Extremely
Likely

Pros: Clean, very user friendly, with good features.

Cons: A tool to import data into the system would be much appreciated, also connectivity with Bl!p

Best app ever

Mar 08, 2019
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: cuts down on paperwork

easy to use

great for the staff to keep track of sickness and holiday

Cons: haven't found any as yet

Bright HR

Jan 29, 2019
3/5
Overall

2 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

3 / 5
Value for Money
Likelihood to Recommend: 5.0/10 Not
Likely
Extremely
Likely

Pros: I feel once we get up and running it will be very beneficial

Cons: Trying to get my head around the software but after the training phone call today it should be a lot easier to use

Overall: I find up until now we are stumbling int eh dark to try and wrap our head around the package but i'm confident going forward after today's training it will be good.