# BrightHR Software Pricing, Alternatives & More 2026 | Capterra > With the help of Capterra, learn about BrightHR Software - reviews, pricing plans, popular comparisons to other Human Resources products and more. Source: https://www.capterra.com/p/151525/BrightHR --- # BrightHR Software Review 2026: Features, Integrations, Pros & Cons Last updated on May 20, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Users](#users)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) BrightHR ## What is BrightHR? We are BrightHR; the award -winning software powered by HR, health & safety, and legal experts. Everything you need to simply manage your staff and make people management a breeze, all in one place, plus free tools to set your business apart. We are on a mission to transform people management for businesses. We’ve been making life easier for employers since 2015 with our range of innovative software, providing HR, H&S, and business support to over 100,000 businesses globally. ## What is BrightHR used for? [Human Resources](https://www.capterra.com/human-resource-software/)[Employee Scheduling](https://www.capterra.com/employee-scheduling-software/)[Leave Management System](https://www.capterra.com/leave-management-system-software/) Top alternative Featured Overall rating Based on 179 user reviews Reviews sentiment Positive 92% Neutral 4% Negative 4% Starting price £4.5 Per User, Per Month Free trial available Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for BrightHR?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://www.brighthr.com/&name=BrightHR) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### BrightHR 4.6 (179) VS. [4.3 (1,845)](https://www.capterra.com/p/86714/WebPay/reviews/) Starting Price £4.5 Per User, Per Month Starting Price Contact vendor Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.6 (178) Ease Of Use 4.3 (1,844) Value For Money 4.4 (167) Value For Money 4.2 (1,503) Customer Service 4.7 (169) Customer Service 4.1 (1,574) ## BrightHR alternatives [4.6 (3,430)](https://www.capterra.com/p/110968/BambooHR/reviews/) Starting price $10.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 95% of reviewers rated it above 4 stars Highest Rated [4.9 (4,798)](https://www.capterra.com/p/172127/Rippling/reviews/) Starting price $8.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 98% of reviewers rated it above 4 stars [4.6 (5,250)](https://www.capterra.com/p/153140/Connecteam/reviews/) Starting price $29.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 96% of reviewers rated it above 4 stars [4.4 (1,281)](https://www.capterra.com/p/130949/Paycom/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 87% of reviewers rated it above 4 stars [View all alternatives](https://www.capterra.com/p/151525/BrightHR/alternatives/) ## FAQs about BrightHR Overview ### What problems does BrightHR solve? BrightHR solves fragmented HR admin, manual holiday tracking, paper-based records, and uncertainty around compliance by centralizing leave requests, absence monitoring, rotas, staff files, and policy documents in one system. Small businesses, office managers, HR administrators, and mobile teams benefit most from faster approvals, clearer staff visibility, and easier employment-law support. Answer based on 158 reviews Overview ### Which roles and teams benefit most from BrightHR? BrightHR is most used by business owners, directors, and executives who need oversight of people operations, absence, and compliance. HR managers and advisors rely on it to manage employee records, leave, and documentation, while operations, office, and practice managers use it to streamline scheduling, policies, and day-to-day workforce administration. Answer based on 178 reviews Overview ### What company size and industries is BrightHR built for? BrightHR is built primarily for small businesses, which make up 99% of reviewers, with the strongest presence in Hospital & Health Care at 13%. It serves SMEs and larger corporations, but reviewer use is concentrated in small organizations, especially across Hospital & Health Care, Hospitality at 7%, and Health, Wellness and Fitness at 6%. Answer based on 179 reviews Features and Usability ### What are the key features of BrightHR? BrightHR includes core HR tools like annual leave management, absence and attendance tracking, clock in/out, document storage, and an employee self-service portal. Differentiating features include the mobile app for staff management, payroll integration, customizable reports, and HR compliance support, with company calendars and reminders frequently highlighted by reviewers. Answer based on 103 reviews Integrations ### Which third-party tools and platforms does BrightHR integrate with? BrightHR integrates with 3 third-party tools: Gmail, Google Calendar, and Microsoft Outlook. These email and scheduling integrations support communication and calendar management, connecting BrightHR to common workplace platforms used for daily coordination. Answer based on 3 reviews Getting Started and Support ### How easy is it to onboard and train a team on BrightHR? BrightHR offers live online sessions, webinars, videos, and documentation, giving teams several ways to learn. Reviewers describe onboarding as clear, practical, and easy to follow, so most staff get started quickly. Admins and new users may need more time because the platform covers many features and processes. Answer based on 11 reviews Getting Started and Support ### What customer support options does BrightHR offer, and how do users rate the experience? BrightHR offers email/help desk, FAQ/forum, knowledge base, phone support, and chat. Users often describe support as quick, patient, knowledgeable, and easy to reach, especially during onboarding and troubleshooting. Some report occasional slow replies, repeated contact for answers, or difficulty when issues involve contracts, account changes, or specific sector needs. Answer based on 99 reviews Security ### How does BrightHR handle data security and access control? BrightHR uses a secure platform and secure document storage to keep employee details, HR records, payroll-related information, and staff-employer access in one place. It also applies manager-only special permissions for some functions. Some reviewers say permissions can be difficult to manage, and the multi-app setup can hinder usability. Answer based on 11 reviews Ease of use ### Is BrightHR easy to use for small businesses? BrightHR feels easy to use for most small business teams, with clear menus, guided onboarding, and centralized HR tasks. Many users find employee records, documents, leave management, and compliance tools straightforward, though some very small businesses say the dashboard feels busy and certain sections seem more complex than they need. Answer based on 103 reviews ## Who uses BrightHR? Based on Capterra reviews from the past 2 years Talk to a software expert to get a free software list tailored to your business needs Company size Based on 102 reviews 100% 75% 50% 25% Smallbusiness Midsizebusinesses Enterprise Top job functions Based on 102 reviews Administrative 30% Administrative 30% Human Resources 11% Health & Medical 9% Finance & Accounting 7% Others 43% Top industries Based on 102 reviews Hospital & Health Care 38% Hospitality 18% Health, Wellness and Fitness 17% Construction 15% Other 12% ## Features Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically. Employee Database 4.4 (68) 83.82% of 68 reviewers that rated this feature as important or highly important Electronic storage of staff/employee contact information and job status in a centralized repository HR Management 4.3 (42) 95.24% of 42 reviewers that rated this feature as important or highly important Automates core HR functions such as talent management, employee evaluation and learning management Onboarding 4.2 (42) 88.10% of 42 reviewers that rated this feature as important or highly important Process of familiarizing new clients, stakeholders or employees with the company, a new location, or a service Vacation/Leave Tracking 4.4 (35) 85.71% of 35 reviewers that rated this feature as important or highly important Request, track, and manage time off requests and vacation time Sick Leave Tracking 4.7 (32) 90.63% of 32 reviewers that rated this feature as important or highly important Track and manage sick leave time Customizable Reports 4.3 (29) 93.10% of 29 reviewers that rated this feature as important or highly important Alter the layout and content of reports BrightHR 37 features Dashboard to view the status of ongoing processes, identify current incidents and track past activities Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges Manage the process of evaluating documents or requests submitted for approval Manage attendance for classes, shifts, meetings, or events Track the attendance of specific individuals or groups Track employees' arrival and departure timings for payroll purposes Alter the layout and content of reports Assembly of graphs and charts for visualizing and tracking statistics/metrics Import and export data to and from software applications Store, manage, and track all electronic documents in a centralized location Store and organize documents in a centralized system Electronic storage of staff/employee contact information and job status in a centralized repository Track employee schedules, availability, and performance across projects and tasks Online portal where employees can access and track their own information Centralized storage for employee data, records, and performance metrics Automates core HR functions such as talent management, employee evaluation and learning management Manage and track employee attendance Notifications via mobile devices Access the system via a mobile application Process of familiarizing new clients, stakeholders or employees with the company, a new location, or a service Track/log the amount of time employees worked per job using a timer Facilitates integration with multiple third-party payroll systems Manage employee salary processes, data, taxes, and records administration efficiently Organize and manage the accomplishments and development of employees or performance of applications or systems Notifications that are delivered to users as soon as an event occurs Active reporting of data and metrics Timed notification for any upcoming task, deadline, appointment, or activity Collection, analysis, and representation of numerical data and generation of reports to understand various patterns View and track pertinent metrics to find patterns and gain insights from data Set & manage permission levels based on user roles and restrict access to only authorized individuals Online portal through which end users can access the system, manage tasks, or obtain information Track and manage sick leave time Track and manage employee's work hours to improve payroll accuracy Track and manage employee time-off, vacation, and sick leave requests Tools that allow employees to request/schedule time off Track the amount of time spent on a job or task Request, track, and manage time off requests and vacation time Get Advice We can help you find the software with the features you need. Features 4.4 (177) 4.4 Based on 177 reviews ## Pricing Value for money 4.4 (167) Free Trial Free Version Basic £4.50 Per User,Per Month Value for money 4.4 (167) 4.4 Based on 167 reviews ## Integrations [ Gmail](https://www.capterra.com/p/202338/Gmail/)[ Google Calendar](https://www.capterra.com/p/213340/Google-Calendar/)[ Microsoft Outlook](https://www.capterra.com/p/227138/Microsoft-Outlook/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.7 (169) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.7 (169) 4.7 Based on 169 reviews ## User reviews Overall rating 4.6 Based on 179 reviews Filter by rating 5(137) 4(27) 3(7) 2(2) 1(6) Mentioned topic Sorted by most recent ZN Zara N. PCN Transformation Lead Medical Practice ### "Excellent advice and support" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 May 27, 2026 Very positive, \[sensitive content hidden\] always called me back if unavailable, advice was trust worthy, explained clearly and backed up by case notes for ease of reference. Advisor \[sensitive content hidden\] always checked I had understood the advice given, checked my letters before they were cleared to be sent to employees, this increased my trust and feelings of safety in the advice given and my actions. Pros very responsive, always calls back. Detailed notes available after calls. Felt advice given was clear, supportive and backed by experts. Cons Letters and forms not always easy to find and or to know which paragraphs in a template to edit. Sometimes calls to an advisor were picked up by IT support rather than the advisor or a front desk which seemed a bit odd. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. FL Fenna L. Pet care manager Hospitality ### "Learning how it all works" 4.0 Overall Rating 4.0 4.0 Ease of Use 2.0 2.0 Features 2.0 2.0 Customer Service 3.0 3.0 Likelihood to Recommend 3/10 May 12, 2026 Helpful at responding to issues with learning the computer system, and practicing test employees in order to prepare and be efficient in the future Pros Left leaving more clear on how to navigate the computer system, having a teams call helped to go through it and get use to the different sections by doing a test run Cons The computer system takes time to familiarise and can be time consuming, if someone hadn't gone through with me I would have found it daunting to figure out by myself Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. CT Carly T. People Administrator Hospital & Health Care ### "Great system" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 3.0 3.0 Customer Service 4.0 4.0 Likelihood to Recommend 10/10 May 11, 2026 BrightHR has been really easy to use and does not take much getting used to. I would recommend it for small teams who don't need the extra HR functions like rippling and automated onboarding etc. Pros Its simple and easy to use. Good value for money. As I induct new employees, I find it very easy to show others how to navigate around the system. It is good for storing documents, updating information and booking holidays. The rota system is easy to use too. Cons The functionalities are quite limited. If you are looking for a more in depth system, this is probably not the one to go with. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. JH Jackie H. HR Manager Publishing ### "Responsive and reliable service - especially from \[sensitive content hidden\]" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 9/10 April 17, 2026 Positive - if things have been less positive, then contacting my account manager or other members of the team have resulted in these being rectified. Pros \[sensitive content hidden\] is very responsive and very helpful. There have been several times I have contacted her for support, and she always follows up and gives reliable advice. Cons Other HR support has been less reliable, but this has now been fixed with access to advice and more responsiveness from other advisers too. Switched from [HR Partner](https://www.capterra.com/p/147749/HR-Partner/) I had previous experience with Bright HR and liked it. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. DP Deividas P. Transport Operations Manager Transportation/Trucking/Railroad ### "Review - Synergy" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 April 14, 2026 Good experience, good overall support. Account manager helpful and answered all the questions required. Pros Easy user interface, good support. Holiday tracker and good to use for all the staff. No issues overall. Cons Rotas are very limited in terms of timings. Timings are must and cannot just select as full day in. Currently having to use Excel sheet for our rotas due to difficulty selecting everyone and long term planning. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Julie M. Executive Assistant Real Estate ### "New to Bright HR" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 March 31, 2026 My initial experience has been great. I had a few queries which were responded and resolved promptly. The system is fairly straight forward for non-techs like me. Looking forward to working with the team at Bright HR going forward. Pros We have just started our contract with Bright HR and so far the staff have been very helpful in both on-boarding and initial online chats as I set up my team. Cons Its early days so no great concerns, other than in terms of annual leave, the system does not allow to put in exact dates for employees on fixed term contracts. Switched from [Microsoft SharePoint](https://www.capterra.com/p/1167/SharePoint/) We found the system clunky and the support poor Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. JF JOHN F. Operations Manager Security and Investigations ### "Very Good App " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 March 11, 2026 Very good experience with how to use the app with the online training. It will benefit the company hugely going forward. Pros A lot of options for the staff to use the app for holiday requests, rosters, hr files and having it in one place for staff is ideal. Cons Lots of introductory emails from many different people, it would be better for one person for intro and pass on to the different sections but that's just my view. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. LU Lisa U. HR Manager Fund-Raising ### "Great Service" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 7/10 March 11, 2026 Had a great chat with \[sensitive content hidden\] in the Support Team who was very responsive and helpful in resolving initial access issue. Pros Still new to using the system but initial observations are that it is user friendly with lots of functionality. Cons Could include a more extensive recruitment element linking to onboarding of the member of staff linking to employee file Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. JD Jack D. Admin Utilities ### "Helpful chat with the employee tom" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 March 6, 2026 Pros Performance and Speed, Learning, help, niceness of the person tom that i was chatting too, was extremely helpful Cons no cons were experienced during the chat that was with the employee \[sensitive content hidden\]. It was very helpful and I will the contact again if help is need in the future. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. LF Lindsey F. Practice Manager Health, Wellness and Fitness ### "Learning as I go" 4.0 Overall Rating 4.0 4.0 Ease of Use 3.0 3.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 7/10 March 4, 2026 Time consuming at first but I think it will be good once I get to grips with it. Other people I know have said it's good Pros The Chat function was very good. \[sensitive content hidden\] was very knowledgeable and very, very patient. the public holidays for Scotland need to be changed Cons It's quite muddling - I don't really have a lot of time to be able to sit and work it all out but I suppose it's like anything new. Tom was a great help Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. [View all Reviews](https://www.capterra.com/p/151525/BrightHR/reviews/) ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. 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