# Relay Software Pricing, Alternatives & More 2026 | Capterra

> With the help of Capterra, learn about Relay Software - reviews, pricing plans, popular comparisons to other Customer Engagement products and more.

Source: https://www.capterra.com/p/151526/Relay

---

# 

 Relay Software Review 2026: Features, Reviews, Integrations, Pros & Cons

Last updated on March 13, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)

Relay

## What is Relay?

Relay Network is a mobile engagement automation company enabling businesses to deliver individualized, mobile-first solutions that simplify and improve the customer experience. We give teams the power to easily design, orchestrate, and automate customer engagement so they can scale their customer support efforts and meet rising customer expectations for easy, personalized service. With Relay, teams can create app-like experiences in minutes without writing a line of code.

## What is Relay used for?

[Customer Engagement](https://www.capterra.com/customer-engagement-software/)

Overall rating

Based on 0 user reviews

Reviews sentiment

Positive

\-

Neutral

\-

Negative

\-

Starting price

$5000

Per User, Per Month

Free trial  
not available

Capterra Shortlist charts the highest-rated and most popular products...

Our "Best of" badge program showcases products with the highest ratings...

Our "Best of" badge program showcases products with the highest ratings...

Do you work for Relay?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=http://www.relaynetwork.com&name=Relay)

## Compare with a popular alternative

Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status.

### Relay

0.0

VS.

[4.7 (24,035)](https://www.capterra.com/p/135003/Slack/reviews/)

Starting Price

$5000

per user, per month

Starting Price

$8.75

Per User, Per Month

Free Trial

Free Version

Pricing Options

Free Trial

Free Version

Ease Of Use

0.0 (0)

Ease Of Use

4.6 (4,057)

Value For Money

0.0 (0)

Value For Money

4.5 (2,859)

Customer Service

0.0 (0)

Customer Service

4.4 (2,791)

## Relay alternatives

Highest Rated

[4.8 (453)](https://www.capterra.com/p/197141/Tremendous-Rewards/reviews/)

Starting price

Contact vendor for pricing

[4.7 (1,753)](https://www.capterra.com/p/102188/LiveAgent/reviews/)

Starting price

$15.00

Per User, Per Month

[4.6 (1,713)](https://www.capterra.com/p/62194/LiveChat/reviews/)

Starting price

$25.00

Per User, Per Month

[4.3 (6,964)](https://www.capterra.com/p/155928/Zoho-CRM/reviews/)

Starting price

$14.00

Per User, Per Month

## Features

Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically.

Alerts/Notifications

Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges

API

Application programming interface that allows for integration with other systems/databases

Churn Management

Identify customers at risk of migration and activate strategies to retain them

Communication Management

Manage and track all internal and external communication conducted via calls, email, text, or chat

Customer Database

A collection of customer information such as contact details, demographics, previous interactions, etc.

Event Triggered Actions

Predefined actions automatically performed on the occurance of specific events

Relay 11 features

Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges

Application programming interface that allows for integration with other systems/databases

Identify customers at risk of migration and activate strategies to retain them

Manage and track all internal and external communication conducted via calls, email, text, or chat

A collection of customer information such as contact details, demographics, previous interactions, etc.

Predefined actions automatically performed on the occurance of specific events

Collecting, analyzing, and utilizing feedback from users or customers to improve a product or service

Ability to chat online in real time

Analyze and gain insights into data in real-time

Receive data and information in real time

View and track pertinent metrics to find patterns and gain insights from data

Get Advice

We can help you find the software with the features you need.

## Pricing

Basic

$5,000

## Integrations

[

Salesforce Sales Cloud](https://www.capterra.com/p/61368/Salesforce/)[

Salesforce Service Cloud](https://www.capterra.com/p/136189/Salesforce/)[

Marketo Engage](https://www.capterra.com/p/75130/Marketo-Lead-Management/)[

Adobe Experience Manager](https://www.capterra.com/p/142300/Adobe-Experience-Manager/)[

Oracle Eloqua Marketing Automation](https://www.capterra.com/p/64036/Oracle-Eloqua/)

Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

## Support, customer service and training options

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Independent research methodology

Capterra's researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology.

[Learn more](https://www.capterra.com/resources/proprietary-data-research/)

How Capterra verifies reviews

Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI.

[Learn more](https://www.capterra.com/resources/how-we-verify-reviews/)

How Capterra ensures transparency

Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider's website.

[Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/)