# Tito Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Is Tito the right Ticketing solution for you? Explore 37 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/151532/Tito-Event-Ticketing/reviews --- Tito 5 (37) [View alternatives](https://www.capterra.com/p/151532/Tito-Event-Ticketing/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Reviews of Tito Ease of use 4.9 Customer Service 5.0 ## Pros and Cons in Reviews BT Barbara T Conference ManagerInformation Technology and Services, 51 - 200 employeesUsed the software for: 1-2 years. “It's intuitive and simple, no additional confusing functions or a million reports.“ December 29, 2025 LM Lewis M DirectorEntertainment, 2 - 10 employeesUsed the software for: More than 2 years. “Lacks integration with popular CRM tools, Webhooks can be fiddly.“ November 27, 2024 Emmeline C Freelance Event Project ManagerMarketing and Advertising, 2 - 10 employeesUsed the software for: More than 2 years. “We also found the API straightforward to use with an external name badge and lead scanning company.“ January 8, 2025 AS Anneke S Project ManagerComputer Software, 2 - 10 employeesUsed the software for: More than 2 years. “The helpdesk and team of Tito is very responsive in case of questions, and they're always open to improve, according to our needs.“ December 9, 2024 DD Dermot D Public Relations OfficerSports, 1,001 - 5,000 employeesUsed the software for: More than 2 years. “On those rare occasions I couldn't find how to do something very specific, their customer support was super-responsive.“ December 4, 2024 ## Showing most helpful reviews Showing 1-25 of 37 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use Chris W. CEO Computer Software Used the software for: 2+ years ### "Tito is an amazing platform that you should be using TODAY." January 15, 2025 5.0 Incredible platform that continually grows Pros Ease of use, great customer service, and APIs for use. The team at Tito are always responsive and engaged about all aspects of the ticketing process. They were able to handle scale that is otherwise unseen for conferences without a single hesitation. Cons Nothing comes to mind. Tito platform and their team have ben exceptional. Switched from [Eventbrite](https://www.capterra.com/p/114949/Eventbrite/) The Tito team approached us and presented the platform, which even at its start was a far better fit for the conferences we were building and presenting. Review Source Response from Tito January 16, 2025 Thanks so much for the review! BT Barbara T. Conference Manager Information Technology and Services Used the software for: 1-2 years ### "Simple and clear tool for selling tickets and communicating with attendees" December 29, 2025 5.0 I used Tito for three events, and so far, it's a pleasant experience. I'm delighted with the support. It's great that we can connect our Stripe account. Pros It's intuitive and simple, no additional confusing functions or a million reports. It's also a great value for money - it has most of the features that big platforms have, but it's a lot cheaper. The support is also amazing - they reply quickly, and I'm always satisfied (no bots). I also think it has the most clear ticketing widget, which doesn't take too much space on the website, even with multiple ticketing options, and you don't have to scroll to find the right option. Tito listens to clients and offers features that are really needed - for example, the option for clients to buy tickets, but assigning them to the attendees closer to the event is greatly appreciated by them and us. Cons I didn't notice anything major that would annoy me, but it would be good to have an option to decide who pays the VAT on the ticket and who is exempt, mostly for virtual attendance. Alternatives considered [Eventbrite](https://www.capterra.com/p/114949/Eventbrite/) Reason for choosing Tito Price - Eventbrite is more expensive, but it also removes features we need and is very hard to navigate and find the right data I need, using as little clicks as possible to find out for example, who registered as a volunteer already. I need to download the whole report; it's not easily visible on the platform. And it has bugs. Review Source NA Nadine A. Marketing and Event Management Computer & Network Security Used the software for: 1-2 years ### "The perfect event ticketing platform" March 19, 2026 5.0 Tito is the perfect event ticketing platform. It offers great value, is easy to use and has all the feaatures we need. The customer service is fast, friendly and reliable. We are in good hands with Tito. Pros Ease of use: intuitive and easy to use. Flexible integration into our website. Love the option of steering what ticket types to display through the widget. Great customer support. Very friendly, super helpful and supportive. If it's not already live, there seems to be a beta feature for everything I need! Cons The things I didn't like, I was able to have changed by contacting cusomter support (TWINT initially not displayed; "I don't have this information now" option showing for a required question). The only thing I still wish for (but not really a realistic feature for a ticketing platform!) would be the option for users to generate a "Meet me at" image for social media posts. Alternatives considered [Guest Manager Event Management Platform](https://www.capterra.com/p/136557/Guest-Manager/) Reason for choosing Tito Above: Other Event Management platform Richness of features, usability, price, web integration Switched from [NextEvent](https://www.capterra.com/p/255512/NextEvent/) Usability and customer support were lacking Review Source AF Arfah F. Founder Events Services Used the software for: Less than 6 months ### "Tito is so clean and simple " November 26, 2024 5.0 It's great! After testing it at our San Francisco event, we are now rolling it out for our London event for over about 1,500 or so tickets! Pros What I like most about the Tito ticketing is it's just so clean and just so simple to navigate and create tickets and manage. It's like the best kind of event software without all the extra bloat of other things. What I love is how easy it is to kind of set up things like discount codes straight from the dashboard. Cons It's not that well known yet so when you want to integrate with other event software like on-side badgeing etc, there are not many providers who automatically do it, but the tito team are working on that. Switched from [Eventbrite](https://www.capterra.com/p/114949/Eventbrite/) Eventbrite is pricey and very clunky with lots of bloat. Review Source Response from Tito December 3, 2024 Thanks so much for the kind words and support. We'll be releasing a new integrations platform soon, so hopefully there will be more providers with one-click access. SB Simon B. na Consumer Services Used the software for: 2+ years ### "Great product, invaluble for our organisation." March 6, 2026 5.0 Very positive. We've been using it for a few years now at our repair cafe and its providing valuable insights into our customers plus giving those customers a great initial contact and attendance reminders Pros Its relatively easy to set up and use and provides a wealth of features. Support is very helpful and quick to respond. Cons Almost nothing but the 2 stage ticket registration is always leading to voided tickets. The inability to change some of the naming conventions during the registration process. Alternatives considered [Google Forms](https://www.capterra.com/p/176571/Google-Forms/)[Eventbrite](https://www.capterra.com/p/114949/Eventbrite/) Reason for choosing Tito Initially the free trial highlighted the benefits and potential for us to use the free tier long term for a repair cafe. Review Source RH Rebecca H. Head of global events and experiences Computer Software Used the software for: Less than 6 months ### "Fantastic system, very flexible and great support team " December 16, 2025 5.0 Great, really impressed. Good set up experience, looking forward to seeing how guests find the ticket process. Pros Can not express how impressed I am with the team. We needed a super complicated event set up with different types of tickets, accommodation, discounts, activities, formatting and all had to be customisable. The system was easy to navigate and set up but what really stood out was the support - super quick in replying to messages. They found solutions to every single one of my asks, were extremely lovely and accommodating and I'm just amazed they could manage our very complex build in the way we needed. Cons As with anything, navigating from a different platform and starting from scratch can be time consuming. It was more a ChatGPT issue which told me the system had certain functions I needed but that had since been changed or moved - but again, the help team were able to either add me to betas or guide me on where to find the tools I needed. It wasn't a quick build but I think this is more a reflection of our event than the system. The one thing I don't love - I would like the guest registration/ticket allocation to come before they pay for the tickets. Some of our guests have missed the step to add their details and I'd rather they go through that before checking out. Switched from [Eventbrite](https://www.capterra.com/p/114949/Eventbrite/) Did not have the functionality or customisation we needed Did not automatically produce customer receipts/invoices Review Source Response from Tito December 18, 2025 Thank you so much for the review. What a delight to be able to help. LA Louise A. Head of Events Design Used the software for: 2+ years ### "A brilliant tool delivered by folks who really care about quality" December 18, 2024 5.0 We run multiple events a year and Tito is always open on my desktop. It's an essential tool! The support documentation is excellent but if I ever have additional questions the team are super responsive and helpful - and always a pleasure to interact with. They have an excellent culture of listening and responding to customer needs so there are always small improvements and new features to try. Unlike dealing with a faceless tech company I feel as though I can have an input on how the platform is shaped. After using Tito for 12+ years I would continue to recommend it to anyone running events large or small. Pros I can duplicate past events so it's really quick to set up new ones. There are loads of features I can choose to use if I need to do something complex like adding workshop choices or product add-ons but it never feels too tricky. I like the amount of data I can export. And the message feature is really useful, especially as it seems to defy company firewalls that often snag our mailer sends. Cons I wish I could apply discount codes to entire baskets rather than just individual ticket types. And I'd like a few more options with event homepage design that don't require use of code. Switched from [Eventbrite](https://www.capterra.com/p/114949/Eventbrite/) Eventbrite is expensive and the customer service is dreadful. Review Source Response from Tito December 19, 2024 What a lovely review. Thank you so much Louise! DD Dermot D. Public Relations Officer Sports Used the software for: 2+ years ### "Super-flexible ticketing system for any sized event." December 4, 2024 5.0 I was PR officer for an amateur club. We regularly ran events both small and large. We used Tito for anything from Pub Quizzes, Summer Camps and Annual larger events. Each of these have very different ticketing needs. We regularly received feedback from end-users on the ease of checkout. On those rare occasions I couldn't find how to do something very specific, their customer support was super-responsive. Pros Tito is super flexible, allowing it to be easily customisable to meet even the most demanding ticketing needs. It supports hidden tickets, discount vouchers, waiting lists, the lot. It also has the smoothest check out experience in the market. Cons I've nothing that I didn't like. Every time I felt there was something difficult I needed to do, I found it did it. Alternatives considered [Universe](https://www.capterra.com/p/132555/Universe/)[Eventbrite](https://www.capterra.com/p/114949/Eventbrite/) Reason for choosing Tito We felt that the competition were too inflexible; In addition, we qualified for Tito's nonprofit tier; the solution is really cost-effective. This is crucial to an amateur sports organisation Review Source Response from Tito December 16, 2024 Thanks so much for the review! MM Mario M. Director Arts and Crafts Used the software for: I used a free trial ### "Easy connection, good interface and good customer service." April 24, 2025 5.0 Super cool tool! Honestly, I didn't know anything this good, and I've tried Eventbrite, Ticketer and more. Pros The easy way of connecting it to wordpress, the simple interface it has and the amount of personalization when creating tickets (it lets you set up a lot of settings for the different tickets you want to create). Also the customer service! It responded super fast, letting me use the beta features without any problem. Cons Probably the adaptation to other languages of the dashboard. It would be great to have it in Spanish! I have used the internationalization beta feature and almost all the transaltions were correct. That the tickets PDF is not as customizable as I'd like. Alternatives considered [Ticket Tailor](https://www.capterra.com/p/112510/Ticket-Tailor/) Reason for choosing Tito Because it let me introduce it in my website easily Switched from [Eventbrite](https://www.capterra.com/p/114949/Eventbrite/) Because this product is much better! (And it let me include it in my wordpress website) Review Source Response from Tito December 18, 2025 Thanks so much for the feedback! CR Charis R. Everything SmashingConf Publishing Used the software for: 2+ years ### "Powerful ticketing software, yet refreshingly simple." November 27, 2024 5.0 We’ve been using Tito for all our in-person conferences and workshops, and it’s been seamless for both paid tickets and free side events. A couple of years ago, we started running online workshops too—and we’re using Tito for those as well. The attendee exports are super handy, and the messaging feature makes it easy to keep everyone in the loop. We use Tito for our free online events too, and it integrates seamlessly with their hosting platform, Vito. Attendees are automatically imported, making the whole process super smooth. Pros I’ve been using Tito for years, and I’m still a big fan! They nail the basics like orders and tickets, but there’s so much more—activities, discount codes, locations, attendee questions, CSS customization, detailed exports, and customizable HTML emails. You can set up your events exactly how you want. It’s simple yet powerful. Plus, their team is awesome: super responsive, knowledgeable, and always a pleasure to work with. Cons Nothing! We are just super happy with how well it works. Switched from [Shopify](https://www.capterra.com/p/83891/Shopify/) It's been ages ago, because the Shopify system was not made for ticketing. Review Source Response from Tito December 3, 2024 Thank you so much. It's been a pleasure to serve you for so long! AA Areej A. Founder Marketing and Advertising Used the software for: 2+ years ### "5 years using Tito" November 25, 2024 5.0 Pros I've been using Tito for my events since 2019 and I wouldn't use anything else, excellent product and even better customer service Cons Nothing comes to mind - I've never even considered switching to another product Review Source Response from Tito December 3, 2024 Thank you so much for your kind words and constant support. Much appreciated! DD Diana D. Events and Marketing Lead Computer Software Used the software for: 2+ years ### "Super reliable, with great features and options!" December 2, 2024 5.0 Pros We've been using Tito for years and is a very reliable, full of great features ticketing platform! Cons Nothing really comes to mind, so that's a good sign! Review Source Response from Tito December 9, 2024 Thanks so much for the kind words! KP Kim P. Treasurer Non-Profit Organization Management Used the software for: 2+ years ### "Great online ticketing system for fundraising events" May 5, 2026 5.0 It's easy to set up events with options that suit our fundraising event requirements. Our clients find it easy to purchase tickets online and register for events. The report templates are handy and meet our audit compliance. Customer support is knowledgeable and responded to queries promptly. Pros My charity has been using Tito for managing our online ticketings for our annual charity events since 2018. It's cost effective and handled payment transactions securedly. Cons It takes a bit of time at the beginning to learn how to set it up. Once that is done, it's easy to copy from past events and safe time. It has extensive support documents. Alternatives considered [Wix Bookings](https://www.capterra.com/p/14148/Wix-Bookings/) Reason for choosing Tito Tito has features that suit my need better, and the cost is lower. Switched from [Eventbrite](https://www.capterra.com/p/114949/Eventbrite/) Tito's options and interface are better. Review Source Francisco R. CEO Education Management Used the software for: 2+ years ### "I can't imagine my events without Tito" February 27, 2025 5.0 Tito is amazing for us, we using everyday. Pros I can't imagine my events without Tito, it is the best plataform for manage and event, congress, workshops. I like so much that it is so minimalist and functional. Cons Maybe that only works with stripe and paypal but it's ok for us. I cannot schedule messages. Switched from [Eventbrite](https://www.capterra.com/p/114949/Eventbrite/) I didn't like the interface of eventbrite Review Source Response from Tito March 3, 2025 Thank you so much for the review! AK Arne K. Co-Founder Management Consulting Used the software for: 2+ years ### "Clear product, top-notch service!" November 26, 2024 5.0 We have been using TiTo for 2 years now for our conferences and workshops and I'm very happy with the product and with TiTo's excellent service. Pros I find the product clear and straight-forward. In particular I want to highlight the exemplary quality of Tito's service who are not only super responsive, but were able to address our needs impressively quick. Cons I appreciate Tito's extension of email comms capabilities, and I respect their preference for very simple/functional emails. So far this still has the consequence that we still use another CRM for our attendee communication because we need richer emails. Alternatives considered [Eventfrog](https://www.capterra.com/p/218617/Eventfrog/)[Eventbrite](https://www.capterra.com/p/114949/Eventbrite/) Reason for choosing Tito Tito fit better with my needs and I overall felt better. Switched from [Eventbrite](https://www.capterra.com/p/114949/Eventbrite/) Service, Configurability, Pricing, Payout-policy. Review Source Response from Tito December 3, 2024 Thanks Arne! Great feedback. Definitely up for the challenge of improving how messaging works. Emmeline C. Freelance Event Project Manager Marketing and Advertising Used the software for: 2+ years ### "Tito - the best ticketing platform I've used" January 8, 2025 5.0 I used Tito for around 8 years and got to know it very well, often pushing it to bend to the will of our rather complex needs (multi day, multi stage, networking, workshops and main conference, free and paid-for tickets). The more I used it, the better I liked it, and that's saying something! Pros Tito is easy to use, yet is an incredibly powerful tool. Having used a few ticketing platforms over the years, Tito is the one I'd recommend for any business event use. If help is needed, the documentation is excellent, and the team are incredibly responsive if you need to reach out to them. We also found the API straightforward to use with an external name badge and lead scanning company. Cons Very little to dislike! Automated price rises at specific times/dates would be awesome (especially as we had A LOT of tickets). Review Source Response from Tito January 9, 2025 Thank you so much for the review and kind words! MT Marc T. CEO and Founder Design Used the software for: 2+ years ### "A great swiss knife for any event organiser" November 25, 2024 5.0 My overall experience using Tito is just fantastic. As a long.time user I have seen this tool evolve and grow with many new features over the years. But the best is the friendliness and speed of their support! Pros An overall freat to use and complete ticket system with many useful addons like messenger to write attendees a message. Good and easy overview of sales with reports. In general a good tool for any event organiser – not just for ticket sales. Cons Nothing really. I am absolute happy with how it integreates in the website, the overall usage. If anything, maybe some more focus on accessibilty. Review Source Response from Tito December 3, 2024 Thank you so much for putting so much trust in us over the years! PH PJ H. Chief Community Officer Computer Software Used the software for: 2+ years ### "Tito is Tops for Event Organizers" November 25, 2024 5.0 I've used Tito for over a dozen events and recommend it to anyone I work with who is organizing anything. Pros Tito is easy to use and simple to setup. When running an event, I can get Tito going quickly and easily and move information from previous, similar events so i can keeop things grouped together nicely. Cons Honestly? I don't know that I've ever had an issue. It integrates with most conference and event softweare and is seamless and easy. Switched from [Eventbrite](https://www.capterra.com/p/114949/Eventbrite/) Eventbrite is difficult to use and expensive. It works as it's own separate system and doesn't integrate well. Review Source Response from Tito December 3, 2024 Thank you so much for the review. Much appreciated! SV Sam V. Managing Director Information Technology and Services Used the software for: 2+ years ### "Tito is perfect for your conference!" December 2, 2024 5.0 Pretty good with good support when needed! Pros Tito has been an essential part of our 7 editions of NG-BE. While using tito we did not ever needed to worry about ticket handling and sales, it all just worked and provides all the functionality needed for a typical conference. Cons The only thing I don't like is that you can't duplicate discount codes. But that's a very minor thing! Alternatives considered [Eventbrite](https://www.capterra.com/p/114949/Eventbrite/) Reason for choosing Tito Price + UX is much better. Eventbrite feels like a dinosaur Review Source Response from Tito December 24, 2024 Thanks for the feedback Sam. Duplicating discount codes is something that shouldn't be too hard to add! BA Barry A. Director Events Services Used the software for: 2+ years ### "How I Use Ti.to " December 10, 2024 5.0 We've been using tito for many years to manage the booking for our small tech meetups and, additionally, for our hot-desk and meeting room clients to book our services. The team behind Ti.to are super responsive to requests, even going beyond the call of duty considering we use the platform for something it is not necessarilty intended to do. No PFOs here - it's clear that everyone is deeply knowledgeable abou the product - they are the best in customer service. Pros It is easy to replicate event pages, and pretty much does everything that is needed for organisers to give their own customers a great experience. Cons Good to say that there's not much 'not' to like. Review Source Response from Tito December 12, 2024 Thanks so much for the review! DS Dylan S. Managing Partner Information Technology and Services Used the software for: 2+ years ### "Tito is an amazingly efficient and flexible way to manage tickets for your events" November 28, 2024 5.0 Tito has made our approach to organizing events and managing tickets incredibly easy and efficient. We plan several events around the world each year, and being able to simply organize each event, handle local tax/VAT, currencies, etc. has been incredibly efficient for us. Pros Very efficient to setup an event with multiple ticket types and bundles, tax/VAT, discount codes, and many other complexities with ease. Easy to make changes later. Simple web component widget to embed within your event website. Convenient connections to payment options such as Stripe and PayPal. Cons While it's possible to use Tito for frequently recurring events, e.g. a weekly event, it's not the most efficient use of the product. You can use activities and bundles, but the event typically has a single date and location listed and other challenges. I don't consider this a big con, as it's super easy to have separate events for each, it's just not possible to automatically create a ticket that spans separate events. Switched from [Eventbrite](https://www.capterra.com/p/114949/Eventbrite/) Eventbrite's features were very limited and not meeting the needs of our events. Review Source Response from Tito December 3, 2024 Thanks so much for the review! It means a lot. NP Niah P. Partner Events Services Used the software for: 1-2 years ### "Our experience " November 20, 2025 5.0 It’s been good we have used Tito for our last 12-14 events and had no complaints. We have learnt whilst using the system to give the best experience to our clients Pros Easy way to manage ticket sale & helpful guideline and support when needed. Also a easy pay out system with stripe Cons Haven’t seen a problem so far. We needed to add apple to our checkout system but we sorted it with the help of the support team Review Source Response from Tito December 18, 2025 Great to hear you've had a positive experience. LC Lukáš C. Partner Human Resources Used the software for: 2+ years ### "Happy to use Ti.to :-)" November 28, 2024 5.0 We have been using this tool for over 10 large conferences (500+ attendees) for the last 5 years, and we are quite happy to continue. Pros Flexibility of the options that are available for the user An end-to-end solution including invoicing, questionnaire, check-in, etc. Cons Filtering is sometimes not clear - e.g., "need to filter all discount codes where at least one ticket is still available." Language settings: It is not possible to present the customer-facing page in other languages, such as Czech, for our case. Alternatives considered [Eventee](https://www.capterra.com/p/184210/Eventee/)[Happenee](https://www.capterra.com/p/215459/Happenee/) Reason for choosing Tito Ease of use, end-to-end solution, open API for Make.com integrations Review Source Response from Tito December 3, 2024 Thank you so much for the review. We'd be happy to arrange for a translation of the event pages in Czech. Please get in touch! Will also look in to improving filters. AP Abigail P. Executive Administrator Events Services Used the software for: 2+ years ### "Reliable and responsive, Tito is a great event tool & partner!" November 25, 2024 5.0 Pros You can tell Tito was set up by event organizers, who understand both an organizer's needs and their pain points. At every turn, when you think, "it'd be great if my ticket software could do this," it turns out that Tito either already does that, or their friendly, responsive team is extremely open to hearing the feature request and then putting it into place. Their rates are also extremely reasonable and within (or better than!) industry standard. Cons There's not really anything now! I've been a Tito customer for many years, and when I first started using them, I felt a bit wary going with a smaller outfit that was located in a timezone very far from my own. Events often require an immediate response if something goes awry. What I found in my first event using Tito though, and in every subsequent one, is that they are very responsive, especially when my events are getting close, and it does feel like they've got me covered. So it turned out to be a false concern! Switched from [Eventbrite](https://www.capterra.com/p/114949/Eventbrite/) More personalized service and because Tito is built by Ruby programmers, and we're part of the Ruby community. Review Source Response from Tito December 3, 2024 Thanks so much for the kind words, and it's always a pleasure to help out, bust myths, and exceed expectations. JN Jarijn N. Members and More Publishing Used the software for: 2+ years ### "100% recommend!" November 26, 2024 5.0 Great product, great team, great experience. Wish all products worked this well :) Pros Ti.to (& it's sister product Vi.to for online events) is an amazing ticketing tool that we have been using at Smashing Magazine for the last few years. It's not only the tool which works great, is fast, reliable and works pretty flexible, but the small team behind the tool is amazing & responsive. Cons Not really much to dislike. Maybe it could be even faster at times? I know we are very heavy users, so cannot really blame it, but still. Review Source Response from Tito December 3, 2024 Thanks Jarijn! We too believe in speed-as-a-feature, and will hopefully only see improvements in that area. Similar Products Featured