Reviews of Tito

"Tito - the best ticketing platform I've used"

Overall: I used Tito for around 8 years and got to know it very well, often pushing it to bend to the will of our rather complex needs (multi day, multi stage, networking, workshops and main conference, free and paid-for tickets). The more I used it, the better I liked it, and that's saying something!

Pros: Tito is easy to use, yet is an incredibly powerful tool. Having used a few ticketing platforms over the years, Tito is the one I'd recommend for any business event use. If help is needed, the documentation is excellent, and the team are incredibly responsive if you need to reach out to them. We also found the API straightforward to use with an external name badge and lead scanning company.

Cons: Very little to dislike! Automated price rises at specific times/dates would be awesome (especially as we had A LOT of tickets).

"Event tickets that convert"

Overall: Easy to create tickets for new events and no matter how complex the ticket requirements are they seem to have a solution ready to use

Pros: The workflow for ticket purchasers is the easiest I have come across. Pay first and then answer the detailed questions.

Cons: Nothing yet. Whenever I think I have found something it can't do the support team enable a beta level feature that does exactly what I want.

"Super-flexible ticketing system for any sized event."

Overall: I was PR officer for an amateur club. We regularly ran events both small and large. We used Tito for anything from Pub Quizzes, Summer Camps and Annual larger events. Each of these have very different ticketing needs. We regularly received feedback from end-users on the ease of checkout. On those rare occasions I couldn't find how to do something very specific, their customer support was super-responsive.

Pros: Tito is super flexible, allowing it to be easily customisable to meet even the most demanding ticketing needs. It supports hidden tickets, discount vouchers, waiting lists, the lot. It also has the smoothest check out experience in the market.

Cons: I've nothing that I didn't like. Every time I felt there was something difficult I needed to do, I found it did it.

"Excellent customer service and functionality - look no further!"

Overall: A+++ extremely impressed so far! Would recommend.

Pros: Extremely responsive and helpful support team. The platform itself is easy to use and offers great functionality.

Cons: It can take a little while to get used to where everything is, but this is normal for learning any new software especially when moving from one provider to another.

"How I Use Ti.to "

Overall: We've been using tito for many years to manage the booking for our small tech meetups and, additionally, for our hot-desk and meeting room clients to book our services. The team behind Ti.to are super responsive to requests, even going beyond the call of duty considering we use the platform for something it is not necessarilty intended to do. No PFOs here - it's clear that everyone is deeply knowledgeable abou the product - they are the best in customer service.

Pros: It is easy to replicate event pages, and pretty much does everything that is needed for organisers to give their own customers a great experience.

Cons: Good to say that there's not much 'not' to like.

"Powerful ticketing software, yet refreshingly simple."

Overall: We’ve been using Tito for all our in-person conferences and workshops, and it’s been seamless for both paid tickets and free side events. A couple of years ago, we started running online workshops too—and we’re using Tito for those as well. The attendee exports are super handy, and the messaging feature makes it easy to keep everyone in the loop. We use Tito for our free online events too, and it integrates seamlessly with their hosting platform, Vito. Attendees are automatically imported, making the whole process super smooth.

Pros: I’ve been using Tito for years, and I’m still a big fan! They nail the basics like orders and tickets, but there’s so much more—activities, discount codes, locations, attendee questions, CSS customization, detailed exports, and customizable HTML emails. You can set up your events exactly how you want. It’s simple yet powerful. Plus, their team is awesome: super responsive, knowledgeable, and always a pleasure to work with.

Cons: Nothing! We are just super happy with how well it works.

"Tito is Tops for Event Organizers"

Overall: I've used Tito for over a dozen events and recommend it to anyone I work with who is organizing anything.

Pros: Tito is easy to use and simple to setup. When running an event, I can get Tito going quickly and easily and move information from previous, similar events so i can keeop things grouped together nicely.

Cons: Honestly? I don't know that I've ever had an issue. It integrates with most conference and event softweare and is seamless and easy.

"Tito is perfect for your conference!"

Overall: Pretty good with good support when needed!

Pros: Tito has been an essential part of our 7 editions of NG-BE. While using tito we did not ever needed to worry about ticket handling and sales, it all just worked and provides all the functionality needed for a typical conference.

Cons: The only thing I don't like is that you can't duplicate discount codes. But that's a very minor thing!

"Reliable and responsive, Tito is a great event tool & partner!"

Pros: You can tell Tito was set up by event organizers, who understand both an organizer's needs and their pain points. At every turn, when you think, "it'd be great if my ticket software could do this," it turns out that Tito either already does that, or their friendly, responsive team is extremely open to hearing the feature request and then putting it into place. Their rates are also extremely reasonable and within (or better than!) industry standard.

Cons: There's not really anything now! I've been a Tito customer for many years, and when I first started using them, I felt a bit wary going with a smaller outfit that was located in a timezone very far from my own. Events often require an immediate response if something goes awry. What I found in my first event using Tito though, and in every subsequent one, is that they are very responsive, especially when my events are getting close, and it does feel like they've got me covered. So it turned out to be a false concern!

"I don't like it............I LOVE it!"

Overall: I don't have to think with Tito. Not when I'm using it or when an event is live. I just know it will work and make our lives easier. Love it.

Pros: It just works. No hassles. Tito all the features we need and most of the features we want. The team are super responsive and always open to feature ideas. Our attendees love it too. It makes sharing tickets a synch and someone always comments on how easy it is to use. The price point is absolutely worth it.

Cons: One thing some attendees have asked for is the ability to book one to one meetings with other attendees and send them messages. This is not currently available and I wouldn't consider it a "Con". But I had to write something here :-D

"Everything you need for event reg"

Overall: I've worked with Tito for nearly 7 years now, and it has always been a pleasure. When I've needed any kind of customer support, the team is extremely fast to respond.

Pros: I like the team behind Tito, and the fact that the platform has everything I need to run an event. It's easy to navigate!

Cons: During registration set up, there are times when it feels like what I need is not where it should be. But once I find it and set it up, it's smooth sailing from there.

"Tito is so clean and simple "

Overall: It's great! After testing it at our San Francisco event, we are now rolling it out for our London event for over about 1,500 or so tickets!

Pros: What I like most about the Tito ticketing is it's just so clean and just so simple to navigate and create tickets and manage. It's like the best kind of event software without all the extra bloat of other things. What I love is how easy it is to kind of set up things like discount codes straight from the dashboard.

Cons: It's not that well known yet so when you want to integrate with other event software like on-side badgeing etc, there are not many providers who automatically do it, but the tito team are working on that.

"Tito - highly recommend"

Overall: I can't rate Tito highly enough. Their customer service has been consistently excellent.

Pros: Tito offers incredible and dependable customer service. The whole platform is really user friendly and we are able to customize everything to host events entirely in Irish - something that we couldn't do on other platforms.

Cons: We had a small issue with importing names due to special characters but the team at Tito solved it for us and supported us in further uploads to ensure we had no more difficulties.