Who Uses This Software?

People needing a simple, custom, secure platform to track and manage their tools.


Average Ratings

355 Reviews
  • 4.5 / 5
    Overall
  • 4.5 / 5
    Ease of Use
  • 5 / 5
    Customer Service

Product Details

  • Starting Price
    $1,400.00/year
    See pricing details
  • Pricing Details
    We charge based on number of assets. Implementation is included.
  • Free Trial
  • Deployment
    Cloud, SaaS, Web
    Mobile - Android Native
    Mobile - iOS Native
  • Training
    Documentation
    Webinars
    Live Online
  • Support
    Online
    Business Hours

Vendor Details

  • Asset Panda
  • www.assetpanda.com/
  • Founded 2012
  • United States

About Asset Panda

Asset Panda is a powerful Cloud/Mobile App tool tracking platform. We help people track, manage and support their tools throughout their life cycle. Our software is configured to the way our clients work, secure and leverages the mobile devices your employees already carry. Start a free 14 day trial today!


Asset Panda Features

  • Calibration Management
  • Fixed Asset Management
  • Issue & Return Management
  • Job Costing
  • Maintenance Scheduling
  • Order Management
  • Tool Kitting

Asset Panda Reviews Recently Reviewed!


Loving it!

May 18, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Flexibility and can be built into whatever you need. I am able to track all assets with ease and peace of mind.

Overall: Asset tracking peace of mind

Vendor Response

by Asset Panda on May 25, 2018

Hi James, we appreciate you writing a review on the Asset Panda platform. If anything comes up we can help you with please reach out to our World Class Client success team. Thank you for the opportunity to serve you.

Asset Panda is straight forward and easy to work with.

May 17, 2018
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: Asset Panda is straight forward and pretty easy to follow and use. The customer support is always very helpful and usually has answers to every question. If they don't have an answer right away, they do a good job of finding what they can and getting back with you.

Cons: Some of the configuration can be difficult to set up, but the customer service is always helpful in this department.

Overall: The software has helped the manager here to see what maintenance is getting done and at exactly what time. It also helps the employees to see what steps they need to make sure have been completed when performing maintenance.

Vendor Response

by Asset Panda on May 25, 2018

Hi Isaiah, we appreciate you taking the time to write a review on the Asset Panda platform. Our goal is to configure the system to your specifications without any coding. This can make it easy or complex depending on the business problems we are helping you solve. We are glad you had a great experience with the customer support team. Thank you for the opportunity to serve you.

General set up is pretty straight forward but the reporting option does not function easily at all

May 17, 2018
3/5
Overall
3 / 5
Ease of Use
3 / 5
Features & Functionality
3 / 5
Customer Support
3 / 5
Value for Money
Likelihood to Recommend: 6.0/10 Not
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Pros: Tracking of equipment and ease of use for the field personnel i.e. - utilizing the Apps on their phones to inventory and sign equipment in and out

Cons: No help links for report set up or other set up. Initial set up was pretty thorough but always went through the steps way to fast so I never learned a thing and still struggle with the reporting aspect

Overall: Better tracking for our equipment

Vendor Response

by Asset Panda on May 25, 2018

Hi Wendy, we appreciate you taking the time to write a review on the Asset Panda Platform. All the information you need is in our knowledge base that is linked into the system. It walks you through how to setup reports. In addition, our World Class Client Success team is always available. We will have one of them contact you and get your reporting squared away. Thank you for the opportunity to serve you.

Very Easy and engagement with our implementation manager

May 17, 2018
4/5
Overall
3 / 5
Ease of Use
3 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money

Pros: easy to use - Great contact & help from our implementation person she was very helpful and very knowledgeable. I don't really have anything else to share along the pros. I have nothing else to share. Thank you so much for your assistance.

Cons: really haven't had much time in the system to see much of the cons. other than just spending time finalize how our customer is using.

Vendor Response

by Asset Panda on May 24, 2018

Hi Kim, we appreciate you taking the time to write a review on the Asset Panda platform. We are glad you have had a chance to work with our World Class client success team. We take pride in providing excellent support. Thank you for the opportunity to serve you.

Importing data from another system was easy. Configuring it to perform how I want is difficult.

May 16, 2018
5/5
Overall
2 / 5
Ease of Use
5 / 5
Features & Functionality
4 / 5
Customer Support
3 / 5
Value for Money
Likelihood to Recommend: 5.0/10 Not
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Pros: Very powerful, can configure to perform just about anything you would want it to do, however with this power comes difficulty.

Cons: Very difficult to configure. I find the software very complicated to configure to be used as a checkout system.

Overall: None so far. Why does this question require so many words? This is not necessary. I am just typing words at this point.

Vendor Response

by Asset Panda on May 24, 2018

Hi Ron, we appreciate you taking the time to write a review on the Asset Panda platform. Your use case was particulary complex as we set mutliple schools within one account with a wide variety of specific uses per department. Its the beauty of the system that we can accomodate your specific requirements. However, when you conside the number of users and use cases it needs to have complexity in the configuration. The good news is you are on one system for all your needs and the user never sees anything other than their use case. Thank you for the opportunity to serve you.

Extremely powerful, but still very user-friendly. GREAT customer service.

May 16, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Even though it's got a ton of capabilities, it's still very easy to use. I love the fact that we can configure things to look exactly how we need them to, and it doesn't take 6 weeks of training to do it.

Cons: It would be better if we didn't have to pay for it. :) Honestly, we have not been disappointed with anything we've seen so far.

Overall: Allow our customers to have full visibility into the asset status and disposition, as well as providing our vendors a lightweight, user-friendly portal where they can log the assets as they pick them up.

Vendor Response

by Asset Panda on May 24, 2018

Hi Jake, we appreciate you taking the time to write a review on the Asset Panda platform. If anything comes up we can help you with please reach out to our World Class Client Success team. Thank you for the opportunity to serve you.

Love the flexibility of asset panda - allows us to really customize our systems.

May 16, 2018
5/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: The flexibility to customize our asset tracking systems. Easy to use interface. Customer support.

Cons: Downside to the flexibility is the open ended-ness of the platform - makes it a little intimidating to get started (great customer support helped with this, however). The interface can be somewhat buggy at times - for example, it defaults to horizontal scrolling within group lists when I want vertical scrolling.

Vendor Response

by Asset Panda on May 17, 2018

Hi Brian, we appreciate you writing a review on the Asset Panda platform. We shared your comment on the horizontal scrolling versus vertical on the group lists with our product team. We will get it on our development list. In the meantime, if anything else pops up please reach out to our World Class Client Success team. Thank you for the opportunity to serve you.

Great customer support

May 16, 2018
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: You are able to access information from your mobile device. The support team is very helpful. The features and usage is very easy to use.

Cons: There isn't anything that I least like about this software. I have been a user for about 2 years and everything has been great.

Vendor Response

by Asset Panda on May 24, 2018

Hi Alen, we appreciate you writing a reivew on the Asset Panda platform. If anything comes up we can help you with please reach out to our World Class Client Success team. Thank you for the opportunity to serve you.

I have been pleased with every aspect of the experience from the initial demo all the way to the end

May 16, 2018
4/5
Overall
4 / 5
Ease of Use
3 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money

Pros: The ease of use of the software! Your support and sales team were top notch. They were integral in getting the system set up as we wanted!

Cons: The inability to track our consumables in real time (stock). I would like to be able to get a real time look at what our consumables stock is at any point. I still have to check with your support team but I have yet been able to get this working correctly.

Vendor Response

by Asset Panda on May 24, 2018

Hi Jacon, we appreciate your writing a review on the Asset Panda platform. We are in the process of building out the features that will allow you to track consumables. Be on the lookout for feature releases and our newsletters. If anything comes up please reach out to our World Class Client Success team. Thank you for the opportunity to serve you.

It's been great to have all our equipment consolidated onto such a list.

May 16, 2018
4/5
Overall
3 / 5
Ease of Use
3 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
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Pros: It's rather customizable and we are able to organize our lists in mostly any way we wish. Inventorying the products is something I'm looking forward to as well!

Cons: There is a bit of a learning curve re: admin stuff. It's not a daily issue, but will be one for when I'm on vacation, or out of the office.

Overall: An Organized Inventory List

Vendor Response

by Asset Panda on May 24, 2018

Hi Rakush, we appreciate you writing a review on the Asset Panda platform. If anything comes up we can help you with please reach out to our World Class Client Success team. Thank you for the opportunity to serve you.

It's okay

May 16, 2018
4/5
Overall
3 / 5
Ease of Use
3 / 5
Features & Functionality
3 / 5
Customer Support
3 / 5
Value for Money
Likelihood to Recommend: 6.0/10 Not
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Pros: Clean Look

Cons: It's quite slow. Typically, it takes between 5-10 secs to move from one to another page
Active Directory/Assigned to - after selecting a user, often I have to manipulate the field to allow me to select another user.

Vendor Response

by Asset Panda on May 24, 2018

Hi Tania, we took at a look at your account found some inefficiences that were causing your speed to be slower. You are on an old version of our AD installer. All you need to do is upgrade and you should be lightning fast. If anything comes up please reach out to our World Class Client Success team. Thank you for the opportunity to serve you.

Asset Panda can do a lot, but there is a learning curve to figure out how to make it do everything

May 16, 2018
5/5
Overall
2 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: Everything is so customizable. It seems it could be used in just about any type of business with equipment or inventory to track.
Having a great support team to help me create just what we need.

Cons: The learning curve. Difficulty finding answers that are specific to my situation in the help section. And once I enter "help" it takes me out of the database. I find that very inconvenient!

Overall: Helps us stay organized and keep our fleet of vehicles and equipment, legally registered and insured. Hopefully it will streamline our maintenance and repairs process as well.

Vendor Response

by Asset Panda on May 23, 2018

Hi Lanin, we appreciate you taking the time to write a review on the Asset Panda platform. You have several ways to reach support email, phone and chat. Our team of client success specialists can help make sure everything is configured to your specifications. The system essentially becomes your system adapting to your business requirements. Thank you for the opportunity to serve you.

Outstanding customer service from start to finish!

May 16, 2018
5/5
Overall
3 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
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Pros: Features and functionality are huge! The capabilities and the configurations are endless, much more powerful than other services out there

Cons: A little complicated, but I'll figure it out. The interface isn't ideal and it's a bit confusing to find your way around.

Vendor Response

by Asset Panda on May 24, 2018

Hi Burns, we appreciate you taking the time to write a review on the Asset Panda platform. We are constantly innovating and working to improve. If you have any specfic comments please share and we will get them to our product team. If anything comes up we can help you with please reach out to our World Class Client Success team. Thank you for the opportunity to serve you.

An amazingly versatile and powerful system at an affordable price

May 15, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: So flexible, can be adapted to nearly any use. Adding data points and enhancing workflows to streamline daily tasks -after the program is in production- is a huge bonus. After a successful launch using it just for dispatching/tracking equipment repairs, I am working on a new workflow to manage requests to have new equipment installed.

Cons: Because it is so flexible, the setup is not for the faint of heart. Many details mean many hours planning, implementing, revising, and re-implementing as processes get refined. One specific shortcoming is the inability to have line-items in a job, i.e. create a work invoice showing quantities of a part and a final total cost.

Has been an easy to implement, reliable solution with great support.

May 15, 2018
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money

Pros: Can import spreadsheets of data. I like the fact that it has an app. I like that it can be integrated with our AD.

Cons: Delegation of administration could use some work. We have a very decentralized environment and it would benefit us to have some capability to ensure the integrity of our data from other areas.

Vendor Response

by Asset Panda on May 24, 2018

Hi John, we appreciate you taking the time to review the Asset Panda platform. If you need any help please reach out to our World Class Client Success team. Thank you for the opportunity to serve you.

Very happy with Asset Panda after a few months of use

May 15, 2018
4/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money

Pros: Full featured, I haven't come across anything I've needed it do that it can't do. Fantastic customer support. They are responsive and proactive, reaching out to me on multiple occasions. Very helpful folks!

Cons: I don't like the way sorting works, when you're viewing a list of assets. Some of the configuration stuff can be a bi tricky, but the Asset Panda support staff sets up all of that for you so that's not really a big deal.

Vendor Response

by Asset Panda on May 23, 2018

Hi George, we appreciate you writing a review on the Asset Panda platform. If anything comes up we can help you with please reach out to our world class client success team. Thank you for the opportunity to serve you.

To date, Asset Panda has been great. It's easy to learn and easy to customize.

May 15, 2018
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: So far, the ease of use is one of the top features. The console is very easy to learn and I was able to customize it from day one, which has been important to us.

Cons: There needs to be a reverse lookup feature. It would be nice to be able to look at an employee and see all the assets that are assigned to that employee. There may be a way to do this but I haven't found it outside of creating reports.

I can look at an asset and easily see who it's assigned to and look at the history of assignments, it would be great to be able to do this but in reverse.

Vendor Response

by Asset Panda on May 24, 2018

Hi Leo, we appreciate you writing a review on the Asset Panda platform. Looks like you didn't have the "show linked objects" option checked on the employee group configuration. A team member will reach out to you and help you get this set correctly. If anything else comes up please reach out to our World Class Client Success team. Thank you for the opportunity to serve you.

New to this software but so far I like it.

May 15, 2018
4/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: Very straight forward and easy to navigate. Tutorials are easy to follow. I don't know what else to say since I am new to the software. Ask me again in six months.

Cons: The program has way more functions than we will ever use. Not necessarily a con. I don't know what else to say since I'm new to the software. Ask me again in six months.

Vendor Response

by Asset Panda on May 23, 2018

Hi Kim, we appreciate you writing a review on the Asset Panda platform. Our platform can grow and adapt as your business does. We think you will find it useful in ways you may never have considered. Also, if anything comes up please reach out to our World Class client success team. Thank you for the opportunity to serve you

Capterra-loader

Right out of the gate, our Implementation Team Lead was outstanding and very helpful for us

May 15, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Asset Panda is exactly what you want it to do track assets! The software is easily configurable for whatever data you want to capture - asset tags, user deployment, company locations, depreciation costs, check-out's and check-ins and a whole slew of other options. We couldn't be happier with it.

Cons: I can't really see anything negative about it. It does what we want it to do and more. No bad things!

Overall: Knowing who has what and tracking every cycle the asset may go through; purchase costs, depreciation costs, repair, warranty information.

Exceptional customer service

May 15, 2018
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: Takes us away from manual spreadsheets and enables more people to access and update the information

Cons: I wouldn't say anything is a con, however, it would be really beneficial to have color coding on dates.

Vendor Response

by Asset Panda on May 24, 2018

Hi Rosie, we appreciate you writing a review on the Asset Panda platform. If anything comes up we can help you with please reach out to our World Class Client Success team. Thank you for the opportunity to serve you.

Great Software

May 15, 2018
4/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money

Pros: I love the barcode/mobile capability of the software. This will make it easy for my team to track machine upgrades.

Cons: The endless customization can be intimidating. Also, the software isn't completely plug and play.

Vendor Response

by Asset Panda on May 24, 2018

Hi Derek, we appreciate you taking the time to write a review on the Asset Panda platform. If anything comes up we can help you with please reach out to our World Class Client Success team. Thank you for the opportunity to serve you.

It was very easy to get everything setup in Asset Panda

May 15, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: Ease of Use, Scalability, and the mobile app are among the best features of Asset Panda. I like having the capability of using the mobile app in the field.

Cons: I have only had one problem with the system. It was with an automated report. I was able to contact support and get it fixed in a timely manner.

Vendor Response

by Asset Panda on May 24, 2018

Hi Derick, we appreciate you taking the time to write a review on the Asset Panda platform. If anything comes up we can assist you with please reach out to our World Class Client Success team. Thank you for the opportunity to serve you.

Great for asset tracking, but the assignment and reservations functions are severely lacking

May 14, 2018
4/5
Overall
4 / 5
Ease of Use
3 / 5
Features & Functionality
3 / 5
Customer Support
3 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
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Pros: Once you have the record structure, it becomes easy to replicate assets, without having to bill import. The report generation, while simple and limited, meets all of our needs.

Cons: Asset reservation is completely disjointed and require manual assignment when reservation time occures. The only automated function to assign for a reservation overwrites current assignment. This is preventing us from using this feature entirley. Here is an example use case that fails:
We wish to reserve a single or group of assetts starting when it's next free, 2 weeks from now. If we setup the reservation job to assign the assets, the current assignment will be overwritten, making me the current owners instead of the person who is using the equipment for the next 2 weeks. This is completely broken and not worth using.

Overall: It's a single database that tracked the current state of all assets with an easy to use interface that is accessable over the web.

Vendor Response

by Asset Panda on May 22, 2018

Hi David, we appreciate you writing a review on the Asset Panda platform. We reviewed your configuration and determined there is a setting that is causing your issues regarding change field options. We will have an implementation specialist call you to help get your account setup properly. Thank you for the feedback and the opportunity to serve you.

Functions well for tracking assets.

May 14, 2018
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money

Pros: Shared interface for tracking, retrieving and updating assets. Provides current information for team members.

Cons: Web interface is too slow to load, too slow to save updates, and doesn't save sorting preferences. In fact, the interface has slowed down further in the last few weeks.

Vendor Response

by Asset Panda on May 22, 2018

Hi Roy, we appreciate you taking the time to write a review on the Asset Panda platform. We are working to optimize the platform to fix the occasssional latency you experienced. Thank you for the opportunity to serve you.

Most recently the latency in the application has been excessive

May 14, 2018
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money

Pros: Easily track assets in real time. The search function is beneficial when it does not lag.

Cons: Search function hangs/sticks sometimes. It is possibly due to the latency issue that we have encountered over the past month.

Vendor Response

by Asset Panda on May 22, 2018

Hi Jeffrey, we appreciate you taking the time to write a review on the Asset Panda platform. We are working to optomize the platform the latency issues should be gone now. Thank you for the opportunity to serve you.

From the start to the implementation we have been pleased with the team.

May 11, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: The adaptability. We are using this software as a mini warehouse management system. The support has been great also. This software is a powerful tool.

Cons: We have not seen any downfalls with the software. Basically this software lives up to it's billing.

Vendor Response

by Asset Panda on May 17, 2018

Hi Edward, we appreciate you taking the time to write a review on the Asset Panda platform. If anything comes up we can help you with please reach out to our World Class Client Success team. Thank you for the opportunity to serve you.

Capterra-loader

Great Tool! Powerful, cost-effective, and reliable!

May 11, 2018
4/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: Cost Effective
Easy to configure with no specialist/coding experience needed
Easy to implement
Multiple Uses under one software Umbrella

Cons: Sometimes it can be difficult to understand how to configure a feature. Interface occasionally can lack some intuitiveness/configuration methods.

Vendor Response

by Asset Panda on May 17, 2018

Hi Ryan, we appreciate you writing a review on the Asset Panda platform. If you have any specific thoughts on how you want things to work in certain areas let us know. Our Client Success and Product teams are constantly working on ways to innovate and make the platform more efficient. Thank you for the opportunity to serve you.

Asset Panda has made asset tracking for my company fast and easy.

May 11, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: I like how I can track my assets based on multiple factors including price, date of purchase and if I have warranties or not. Being able to list assets with this level of specificity makes my job easier to backtrack and catalog our hardware.

Cons: There is very little I dislike about Asset Panda. I have had an occasional hiccup while using the website but nothing catastrophic.

Vendor Response

by Asset Panda on May 17, 2018

Hi Liam, we appreciate you writing a review on the Asset Panda platform. If anything comes up we can help you with please reach out to our World Class Client success team. Thank you for the opportunity to serve you.

Great!

May 11, 2018
4/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: Ease of inventory management, ability track variety of assets, ability to create custom categories, and overall ease of use.

Cons: User interface - web based and mobile could be streamlined a bit, and data can be displayed in a friendlier format.

Vendor Response

by Asset Panda on May 17, 2018

Hi Raj, we appreciate you writing a review on the Asset Panda platform. If anything comes up we can help with or if you have an idea on how something could work better for you please reach out to our World Class Client Success team. Thank you for the opportunity to serve you.

Timely and pleasant

May 11, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: For most part, the configuration seems intuitive to modify internally. For a new user, it is easy to follow and incorporate into day to day activities with tracking.

Cons: No cons at this time. Still learning new functionality to incorporate with day to day operations. No cons really identified at this time.

Overall: Ease of tracking assets, employee status and access to sites for employees (as a provisioning tool).

Vendor Response

by Asset Panda on May 17, 2018

Hi Cynthia, we appreciate you writing a review on the Asset Panda platform. If anything comes up we can help you with please reach out to our World Class Client Success team. Thank you for the opportunity to serve you.

This software has helped track the equipment and the maintenance of the equipment tremendously.

May 11, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Using the bar codes to quickly access equipment.
Getting alerts when maintenance is needed.
Being able to track all maintenance of equipment.

Cons: Sometimes the mobile app lags a little.
I wish that I could link things together to one report.

Overall: The ability to know where our equipment, who it is assigned to, and to see all the maintenance on that equipment.

Vendor Response

by Asset Panda on May 17, 2018

Hi Dale, we appreciate you writing a review on the Asset Panda platform. If anything comes up that we can help you with please reach out to our World Class Client Support team. Thank you for the opportunity to serve you.

So far, superlative service, a few tweaks needed here and there but together we'll make it better!

May 11, 2018
4/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money

Pros: Ease of use, intuitive, attractive interface, range of customisable facilities, the fantastic customer service on hand, and the feeling that we are growing together with the company!

Cons: Some of the design is a bit clunky and less intuitive, the constant re-settting of passwords is kind of dumb because it's unnecessary given the amount of users and the constancy of my particular use.

Vendor Response

by Asset Panda on May 17, 2018

Hi Sam, we appreciate you writing a review on the Asset Panda platform. We will send your comments on the PW reset to our product team to see if there is a way to help. In the meantime, please reach out to our World Class Client Success team. Thank you for the opportunity to serve you.

good. straightforward system, easy to figure out.

May 10, 2018
4/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money

Pros: ability to note each asset with detail as to why its returned, issued, etc. we can use the details to perform follow up on previous etef

Cons: logging in when I forget my password. it seems like the password needs reset if you wait too long to log in. I need to reset my password

Vendor Response

by Asset Panda on May 16, 2018

Hi Gordon, we appreciate you writing a review on the Asset Panda platform. If anything comes up we can help you with please reach out to our World Class Client Success team. Thank you for the opportunity to serve you.

Asset Panda has been so easy to use and the support has been excellent

May 10, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: It is extremely easy to use, it meets the needs of the company in tracking assets across the country. We are able to identify particular assets in particular locations.

Cons: There are no cons to using this software, it has been easy to implement and easy to use. It meets the need of this particular company who has just started recording their assets in locations across the country.

Overall: It has enable us to track a large number of assets in numerous locations.

Vendor Response

by Asset Panda on May 15, 2018

Hi Margaret, we appreciate you writing a review on the Asset Panda platform. If anything comes up we can help you with please reach out to our World Class Client Support team. Thank you for the opportunity to serve you.

The Implementation team was outstanding. They seemed to know what we needed before we did.

May 10, 2018
4/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
5 / 5
Value for Money

Pros: The system was very easy to set up. Training our staff to use it only takes a few minutes per person, and the web app is very intuitive for our field staff to understand.

Cons: I would like to see better Zendesk integration. The way that is designed now is very minimal and not very useful.

Vendor Response

by Asset Panda on May 15, 2018

Hi Donald, we appreciate you writing a review on the Asset Panda platform. If you have specific functionality you would like to see in the integration please let us know. We will get that inforation to our product team for review. In the meantime, if anything comes up we can help you with please reach out to our World Class Support team. Thank you for the opportunity to serve you.

The process of acquiring, configuring and launching Asset Panda was great.

May 09, 2018
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Ease of use with the ability to add, delete and modify fields that meet our company's requirements for asset management and software license tracking.

Cons: The replication feature was assumed to be a copy feature, but it works different and took some getting used to than other products that provide duplication of entries.

Overall: Reduction of Google Sheets and Microsoft Excel documents. What a relief!!!

Vendor Response

by Asset Panda on May 15, 2018

Hi Raul, we appreciate you writing a review on the Asset Panda platform. If anything comes up you need help with please reach out to our World Class Support team. Thank you for the opportunity to serve you.

Very quick responses and follow through from support team. Very friendly staff.

May 01, 2018
5/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: How customizable it is. We can accomplish everything we imagined with internal asset tracking and more than what we originally expected to get from a system. Really pretty inexpensive. Very customizable work flow for notifications, etc. Will change the way we internally do business and hold accountability for the care of company owned equipment. The cost of Asset Panda will be easily absorbed with payroll deduction when employees return equipment damaged or missing parts - ACCOUNTABILITY!

Cons: This is a PRO but initially can seem to be a CON - when you sign-up for the demo, you can get a bit flustered by how customizable it is and it could scare you away a bit especially because at that point, you havent had formal training. We did pay for help with the initial setup which included a formal training - after that, its no biggie. Point is - if you need to demo it to a group of stakeholders to approve - let Asset Panda people do it.

Overall: Internal asset tracking to hold people accountable for company owned equipment.

Vendor Response

by Asset Panda on May 03, 2018

Hi Scott, we appreciate you writing a review on the Asset Panda platform. You capture spirit by which we create the system in your review. We want the system to be able to adapt to how you work and customized to your exact workflow. We are with you every step of the way. After implementation the platform is your exact workflow and processes. By doing so, you have an system that can grow and change as your business and requirements evolve. If anything comes up we can help you with please reach out to our World Class Customer Success team. Thank you for the opportunity to serve you.

So far so good. seems easy, but since its new to us we are not as familiar.

Apr 27, 2018
5/5
Overall
3 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: Mobile app seems to be what amaze me. I liked the fact that I can use my cell phone and to check in and check out equipment.

Cons: as of now I haven't found anything that I don't like. this is new to me and I know that I will be getting better at using this software.

Vendor Response

by Asset Panda on May 01, 2018

Hi Venancio, we appreciate you writing a review on the Asset Panda platform. If anything comes up we can help you with please reach out to our World Class Customer Success team. Thank you for the opportunity to serve you.

Easy to get started and use

Apr 24, 2018
4/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: I thought the ease in getting our assets into the software, the reporting, tracking assets, adding and editing assets were all pros to this software.

Cons: Was not flexible in adjusting accumulated depreciation based off of our spreadsheet placed in service date.

Overall: More asset accountability

Vendor Response

by Asset Panda on April 27, 2018

Hi Marika, we appreciate you taking the time to write a review on the Asset Panda platform. In regards to depreciation we are in the final stages of an integration with Zapier. The integration will allow much more flexibility. If any comes up in the meantime reach out to our World Class Customer Success team. Thank you for the opportunity to serve you.

Worked great for us!

Apr 24, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Value for Money

Pros: We absolutely love using this software because it's so easy to track Our inventory. I tried several others but it hasn't been as good as this one.

Cons: I really can't think of much to say negative about the software you kept track of everything as described and was easy to use.

Vendor Response

by Asset Panda on April 25, 2018

Hi Mark, we appreciate you taking the time to write a review on the Asset Panda platform. If anything comes up we can help you with please reach out to our World Class Customer Success team. Thank you for the opportunity to serve you.

Great Product

Apr 23, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: This is so easy to use. Reports are amazing and there are so many useful tools. I also enjoy that there are apps that can be used.

Cons: I do not have anything negative to say about this product. I love everything (well everything I have used as there are more features than I will probably ever get to)

Vendor Response

by Asset Panda on April 24, 2018

Hi Cammi, we appreciate you writing a review on the Asset Panda platform. If anything comes up we can help you with please do not hesitate to reach out to our World Class Customer Success team. Thank you for the opportunity to serve with you.

Capterra-loader

Very knowledgeable sales and support staff have made the whole purchasing experience fantastic!

Apr 20, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: Its malleability and control were the key factors in our decision. We had had a software previously which was VERY limited! As far as you want to take Asset Panda (thus far) you can. Boxes, names, products, records, reporting information, everything is changed easily by yourself - with extra help if needed (not so far) from the Asset Panda support team - means that you can tailor the product to your own needs quickly and easily without waiting weeks for 'one of the IT department to facilitate' which is what happened to us before elsewhere. Both the Online experience and the Mobile App are very easy to use and records are as clear or as in depth as you want tp make them... Very very pelased so far!

Cons: There is nothing so far that we have had issue with as far as Asset Panda products or staff are concerned.

Vendor Response

by Asset Panda on April 23, 2018

Hi Andi, we appreciate you taking the time to write a review on the Asset Panda platform. Your description is exaclty how we want the user experience to be. It is not our system it is yours setup and configured to your exact workflow. If anything comes up we can help you with please reach out to our World Class Support team. Thank you for the opportunity to serve you.

Easy setup, and easy and customize to suit unique situations.

Apr 19, 2018
5/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: The easy of use, mobile app and customization. Reports are very nice, you can export pretty much anything as a CSV. Support is top-shelf.

Cons: Not much. Honestly the only think I would even consider saying is for anyone looking to "tweak" something to read and understand how to accomplish by reading the How-to and/or calling their support. They are great.

Overall: The tracking of all Assets, anywhere at anytime.

Vendor Response

by Asset Panda on April 20, 2018

Hi Richard, we appreciate you writing a review on the Asset Panda platform. If anything comes up we can help you with please reach out to our World Class Customer Success team. Thank you for the opportunity to work with you.

initial setup went well. John Welke helped us get setup and he was great.

Apr 18, 2018
4/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: very full feature set. More features than likely we'll ever even use. The apps are extremely helpful, I will likely use the apps on iPhone and iPad as much or more as the web based interface.

Cons: Have not run into any yet. It is a little complicated, but that is perhaps necessary to offer all the features.

Overall: obvious benefits of an inventory system for our org.

Vendor Response

by Asset Panda on April 30, 2018

Hi Brian, we appreciate you taking the time to write a review on the Asset Panda platform. When the system is setup to your use case we show case all features but only limit the account to the features you want to use. It makes the system as simple as possible. If anything comes that you need help with please reach out to our World Class Customer Success team. Thank you for the opportunity to serve you.

Comprehensive features, GUI needs some help, web-lag is frustrating.

Apr 17, 2018
3/5
Overall
3 / 5
Ease of Use
4 / 5
Features & Functionality
3 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
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Pros: Cloud hosting gives me peace-of-mind. Default fields are good, ability to customize even better. Having a mobile app is helpful. Support is responsive, friendly, and easy to understand. Despite my list of "cons", I like this platform, I just want it to be faster.

Cons: I migrated from a fast locally hosted networked Filemaker Pro server. Asset Panda has 1-2 sec. of lag between every query, every save, and every click in and out of records (my ISP connection is 100Mbps up/down). FMPro never had issues with access time. The AP support team tried to make it faster, but only ended up removing useful features- I wonder if their servers can handle their customer base's needs. GUI is ok, but needs some tweaks to make it more visually useful (instead of bland rows and columns)- the eye isn't drawn to any one area. Definitely a worthwhile tool, in need of some revisions.

We worked with 2 different sales members during out trial period and they were both very responsive

Apr 17, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: You can customize nearly everything to fit your needs. Reporting in general will be a huge improvement over our previous asset management solution

Cons: None that's I've seen as of yet. Our points of contact at Asset Panda have had an answer for every question we have had up to this point

Vendor Response

by Asset Panda on April 30, 2018

Hi Daniel, we appreciate you writing a review on the Asset Panda Platform. If anything comes up we can help you with please reach out to our World Class Customer Success team. Thank you for the opportunity to serve you.

great experience with customer rep setting up Star Choice's Asset Panda service

Apr 13, 2018
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money

Pros: The ability to find our assets very quickly, even using a mobile app. I like the software tracking, depreciation tracking.

Vendor Response

by Asset Panda on April 16, 2018

Hi Matt, we appreciate you taking the time to write a review on the Asset Panda platform. If anything comes up we can help you with please do not hesitate to reach out to us. Thank you for the opportunity to work with you.

All of my assets in one place easily managed

Mar 31, 2018
4/5
Overall
3 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: free unlimited users, unlimited mobile app downloads, and unlimited location. Free-trial. Mobile device capabilities. Integration with Mailchimp!

Cons: The interface isn't intuitive and hardly customizable. However, you get what you need from the programs, aesthetics aside. Well worth the buck!

Vendor Response

by Asset Panda on April 02, 2018

We appreciate you taking the time to write a review. The interface is actually completely customizable. If you check in our knowledge base you can see a detailed description of how to configure everything. Thank you for the opportunity to work with you.

Easy to use and perfect to help solve the tracking of assets.

Mar 30, 2018
5/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money

Pros: Customizable and flexible. Able to work even for those who may not be as technically capable as others.

Cons: Nothing at this time as the system is working perfectly. If there is a problem, the situation is solved immediately.

Vendor Response

by Asset Panda on April 03, 2018

Hi Steven, we appreciate you taking the time to write a review on the Asset Panda platform. If anything comes up we can help you with please reach out to our World Class support team. Thank you for the opportunity to work with you.

Good Software.

Mar 29, 2018
4/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: The implementation has been the best part. And customer service agent was wonderful, and she worked with us to make sure we got everything we deemed as critical. She helped us load our assets, and was quick to respond to all issues and concerns we had. Sam with the sales team was great as well. He sold me on the software fast. The software is great and gives us 90% of what we need. I am proud of our decision and look forward to using it full-time. I love how much freedom we have to customize the software.

Cons: No Quickbooks integration. Depreciation reports felt lacking. outside of that no real complaints with the software.

Overall: Full asset management of our internal IT assets.

Vendor Response

by Asset Panda on April 02, 2018

Hi Daniel, we appreciate you writing a review on the Asset Panda platform. If anything comes up please do not hestitate to reach out to our world class support team. Thank you for the opportunity to work with you.

Capterra-loader

Fantastic! Everyone has been responsive and more than helpful when I come across an issue

Mar 28, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
Likelihood to Recommend: 10.0/10 Not
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Pros: The ability to capture pictures, video, and GPS location. I also like the fact that I am able to assign to a specific employee and I also have a full profile of them. I also like the notification feature.

Cons: I don't need or have every category barcoded. To able to select which category needs to be barcoded would be awesome! I think also moving forward if you were to team up with or create a "live" GPS capability for our vehicles or construction asset would be more than awesome. That would make you an industry leader.
Oh one more, to be able to send custom notifications like a text message would be awesome.

Overall: The ability to track, share and identify all of the important assets of the organization. The employees that have begun using it, have also found it easy and simple to use...that is a huge plus

You pay for what you get.

Mar 23, 2018
1/5
Overall
2 / 5
Ease of Use
1 / 5
Features & Functionality
1 / 5
Customer Support
3 / 5
Value for Money

Pros: Software is cheap, They have a mobile app. (kinda confusing to navigate), they have a webpage (kinda confusing to navigate as well). You at the very least get to speak to someone in the US versus a overseas call center.... But the support people only speak in jargon and hardly ever get to root of the problem.

Cons: Confusing web page to navigate. Support and Implementation team are a nightmare to deal with. They don't really breakdown or explain to you the issues in simple terms they just rush you off the phone and "fix the problem". Only training you will receive is from support from Texas via telephone who also cannot explain things in a proper manor. The explanations they do give are full or jargon and leave you more confused than before. I HATE this software! Its cheap but I guess you get what you pay for.

Overall: There has been no benefit to this software whatsoever. Its confusing to set up, use, and train people on. The training I received was minimal at best and mainly had to teach myself the software.

Vendor Response

by Asset Panda on March 27, 2018

It is hard to respond when we don't know who is on the other end. Occassionaly, we will get a competitor or former employee write something like this. In the off chance this is a client we would love to know who you are so we can review your account. We take great pride in providing World Class Support and configuration services. This review is not an accurate account of how seriously we take implementation, support and configuration. Have a wonderful day!

Asset Panda has all of the features that we need, and the price is right.

Mar 21, 2018
4/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: We loved he fact that we had API access, could import to update assets (as well as initial migration), could customize the interface, and that it had a mobile app that could do scanning!

Cons: We tried the data device agent and it won't update old already existing assets. I wish I could add more list fields to the list view of assets. I also would have liked an easy export to csv or xlsx of ALL underlying fields rather than having to write a report.

Vendor Response

by Asset Panda on March 26, 2018

Thank you for writing a review. We appreciate the opportunity to serve you.

Our facility management team can't operate without asset panda - essential software.

Mar 07, 2018
5/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money

Pros: The barcode scanner via camera is seamless and quick. They're stored easily and can be sorted/customized as needed. This allows our management to keep track of all assets with an easy to use interface.

Cons: The mobile app leaves some to be desired in terms of UX. They're working on this and updating the app so it's not a con for long. They seem to know their limitations and are addressing them appropriately.

Overall: This is essential software for our facility management team. They simply cannot operate without it at this point. It's easy to recommend and are backed by a great dev team.

Vendor Response

by Asset Panda on March 08, 2018

Thank you for taking the time to write a review on the Asset Panda platform. If anything comes up we can help you with please reach out to our World Class Support team.

Very customisable, helpful customer support

Mar 06, 2018
5/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
3 / 5
Value for Money

Pros: We have been able to customise Asset Panda to almost exactly what we need for our business, and the support in building it has been great.

Cons: The mobile app is fine but the UX is a bit too busy. There is a bit of a learning curve when you first get going

Vendor Response

by Asset Panda on March 07, 2018

Hi Brandon, we appreciate you taking the time to write a review on the Asset Panda platform. We are working hard to continue to innovate and improve. If you have any specific recommendations or comments please share them. Also, if you need any help our World Class Support organization is always available. Thank you for the opportunity to serve you.

awesome!

Mar 02, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: The software is so easy to navigate, not complicated, and capable of doing everything to help track assets- Andi rules! She helped make our transition to asset tracking so easy!

Overall: Being able to accurately track usage of our assets!

Vendor Response

by Asset Panda on March 06, 2018

Hi Chelsea, we appreciate you taking the time to write a review on the Asset Panda platform. If anything comes up we can help you with please reach out to our World Class Support team. Thank you for the opportunity to serve you.

Rep did an outstanding job of setting it up for us and showing us how to use it.

Feb 27, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: The customization abilities are excellent.
We only see what we need to see.
It is very easy to use.
I really like using the app on my phone to scan barcodes.

Cons: It is more expensive than the other options I had looked at.
But I felt that it was worth trying.

Overall: Just starting out with it but the first benefit is creating and printing barcode labels.

Vendor Response

by Asset Panda on February 28, 2018

Hi Dave, we appreciate you writing a review on the Asset Panda platform. If anything comes up we can help you with please reach out to our World Class Customer Success team. Thank you for the opportunity to serve you.

A good asset management software but not without flaws

Feb 21, 2018
3/5
Overall
3 / 5
Ease of Use
3 / 5
Features & Functionality
4 / 5
Customer Support
3 / 5
Value for Money

Pros: Barcode system that easily logs info for cataloging
Camera scanner to easily access catalog info
UI is simple and understandable

Cons: No ability to quickly log info, it's manual and semi-lengthy every time
Asks for certain fields of info but not all can be used as filters

Vendor Response

by Asset Panda on February 22, 2018

Hi Jason, we appreciate you writing a review on our platform. You can configure the platform any way you like and decide what is required and what is not. Also, we have automated tools that can help speed up the entry. We will have our customer success team reach out to help you better organize your account and take full advantage of the functionality. Thank you for the opportunity to serve you.

Easy to add new assets and user. Mobile app allow us to easily add users on the go.

Feb 21, 2018
5/5
Overall
4 / 5
Ease of Use
3 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money

Pros: The customization of asset types. We have several different types of assets and being able to create different set ups and information for each type is great. The mobile app is also great for entering information. We had several users who were already with their devices, so we used a tablet to enter in the information remotely or update existing information.

Cons: The resized image settings. We wanted to include images of serial numbers, but the resized images make it difficult to see individual characters. Some settings are difficult to find. One example was finding how to rename the device type, while out rep was able to help quickly, it was still something that we would like to have been able to figure out without contacting our rep.

Vendor Response

by Asset Panda on February 22, 2018

Hi Anne, we appreciate you writing a review. We are sending your comments to our product team to see if their is a way to correct the issue with the images. Thank you for the opportunity to serve you.

Nice and responsive. Software is simple, but a little clunky. Generally gets job done.

Feb 20, 2018
4/5
Overall
3 / 5
Ease of Use
3 / 5
Features & Functionality
4 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
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Pros: Generally gets job done and my POC has been wonderful (Mandy Strickland). I wish it was quicker and more intuitive.

Cons: Very clunky. It's also pretty slow and doesn't have responsive design. Would love to not have to hit submit and reset all the time. Based on the technology I'm used to, that isn't ideal.

Overall: Organization and tracking.

Vendor Response

by Asset Panda on February 21, 2018

Hi Michael, we appreciate you taking the time to write a review. We checked out system speed and we are not experiencing any slowness. You may check the speed of your connection if this continues. Also, if the system is not flowing the way you want everything can be configured to your ideal workflow. Thank you for the opportunity to serve you.

Support team was amazing, software is incredible!

Feb 19, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: Easy to use, app works great, love the voice notes.

As far as being able to create workflows to have a better view of item locations is amazing.

Users being able to sign off on an item that they recieve on mobile has been life changing for me :)

Cons: So far I've not found any major drawbacks, maybe the sorting of certain item fields is not the same way you set it up on the back end. There could be a workaround that I am not aware of so it's not necessarily a con

Vendor Response

by Asset Panda on February 20, 2018

Hi Erik, we appreciate you taking the time to write a review on the Asset Panda platform. If anything comes up we can help you with please reach out to our World Class Support team. Also, be on the lookout for our future releases. We have some really cool stuff coming down the road. Thank you for the opportunity to serve you.

I'm still new to the software and in the process of implementation.

Feb 15, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money

Pros: Customizability, I like that it allows us to build out the structure to our companies needs, not our company adapting to the functionality of the software. Also, the on-boarding process from Asset Panda has been a huge help in getting us set up quickly.

Vendor Response

by Asset Panda on February 16, 2018

Hi Wesley, we appreciate you taking the time to write a review on the Asset Panda platform. If anything comes up we can help you with please reach out to our World Class Support team. Thank you for the opportunity to serve you.

We are still working on getting it fully implementing it, but so far it has been great

Feb 14, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: The flexibility to make the software fits our needs and the ability to use an app as a scanner, I am excited to discover all of the features

Overall: Full benefits are yet to be seen, but we hope to have better control of our inventory

Vendor Response

by Asset Panda on February 15, 2018

Hi Allison, we appreciate you writing a review on the Asset Panda platform. As you continue to implement we think you will find lots of other uses for Asset Panda. In some cases we have replaced 5 seperate systems for our clients including: Asset Tracking, Help Desk, Audit, Inventory, Auto Discovery etc... If you need help with anything please reach out to our World Class support organization. Thank you for the opportunity to serve you.

Great database... but

Feb 14, 2018
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 5.0/10 Not
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Pros: Having the ability to customize fields of data are great, also having the ability to utilize an API is great also although we had not used it as of yet.

Support for the software is nice; support staff is very courteous

Cons: The inability to remove branding for a blind client experience, as a result we may not renew after contact since it add's an extra step in sending branded reports to clients.

Vendor Response

by Asset Panda on February 15, 2018

Hi Dushaun, we appreciate you taking the time to write a review. As you know, we do not offer a white label version of our product primarily to keep the costs down for our clients. Thank you for the opportunity to serve you.

Awesome Program

Feb 14, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Its super easy to use and the help desk is incredible. I use this program everyday and really love it!

Vendor Response

by Asset Panda on February 15, 2018

Hi Brady, we appreciate you writing a review on our platform. If anything comes up please reach out to our World Class support organization. Thank you for the opportunity to serve you.

So far, so good! We are just getting started but everyone has been great to work with!

Feb 14, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: The cloud accessibility. We have historically used software that was contained ONLY on a single computer. This will completely change our processes!

Vendor Response

by Asset Panda on February 15, 2018

Hi Brad, we appreciate you taking the time to review our platform. If anything comes up we can help you with please feel free to contact our World Class support team. Thank you for the opportunity to serve you.

Still learning. Overly capable software. Does what we need, and so much more.

Feb 14, 2018
5/5
Overall
3 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money

Pros: It does everything we could possibly need, and more. Customization options are great. Customer service is great although we haven't used it that much.

Cons: It is SO capable that it sometimes seems like too much for our small company. Still learning how to dumb it down for our needs. It's also cumbersome to navigate as a new user. Mobile app design could be more refined.

Vendor Response

by Asset Panda on February 15, 2018

Hi Bo, we appreciate you taking the time to write a review on the Asset Panda platform. You can configure the tool to be as basic and simple as you like. Most of our clients begint o adapt their configuration to their bausiness as it grows and changes. Asset Panda can be with you every step of the way. Thank you for the opportunity to serve you.

Asset Panda is easy to use and very effective.

Feb 14, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: The name and the panda picture is my favorite thing also the program doesn't give any errors and i like how you can customize things around.

Cons: The only thing i will like to change is when i generate and email to my clients, shows that it generated from asset panda.

Overall: I use it everyday and is easy and convenient

Vendor Response

by Asset Panda on February 15, 2018

Hi Dayan, we appreciate you taking the time to write a review on the Asset Panda platform. We send your custom email comment to our product team. If anything comes up we can help you with please reach out to our world class support team. Thank you for the opportunity to serve you.

Capterra-loader

AH-MAZE-ZING, from our sales staff to our Implementation Specialist , The staff is AMAZING

Feb 13, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Ease of use, customization, STAFF Knowledge, staff responsiveness, product funcationality. As long as she stays my support person, you have a loooon customer. We like the product so much we are going to roll this out to our teacher side.

Cons: The only thing I don't like is our parts counter. It doesn't auto deduct and then add in new parts automatically. This would be a HUGE benefit to us.

Overall: Asset control, parts control, student data input, Customized reports, customized product, work order input, all of the ABOVE

Vendor Response

by Asset Panda on February 14, 2018

Hi Chris, we appreciate you writing a review on the Asset Panda platform. We have lots of innovations coming out this year that will continue to improve the automation capabilities within the tool. You will see the releases coming out about every six weeks. Thank you for the opportunity to work with you. P.S. Your review made our day:)

The system is very easy to use, and customise. We haven't got round to using all of the features.

Feb 13, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: The easy of use. The layout is simple to follow and use, and the reports are capable to act on all the extra fields we include.

Cons: The cost per an asset does limit our use, and will be a factor when we look at renewing the contract.

Overall: Having our assets on a cloud based system allows greater access, and improves productivity.

Vendor Response

by Asset Panda on February 14, 2018

Hi Daniel, we appreciate you taking the time to write a review on the Asset Panda platform. You do have an option to pay per user of the asset based pricing does not fit your usage. We try to accomdate every use case. We find overall per asset pricing ends up being less expensive and you still get access to all of our features and integrations. Thank you for the opportunity to serve you.

The customer service is excellent. Kyle has responded to all questions very quickly.

Feb 02, 2018
5/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: The automatic email notification when inventory reaches a par level. It serves as handy reminder when supplies need to be reordered.

Cons: I struggled with importing a group of tools in an excel spreadsheet. The category data has to match exactly. Fortunately, cust support rep was able help me with adjusting the data.

Vendor Response

by Asset Panda on February 05, 2018

Hi Bruce, we appreciate you writing a review on the Asset Panda platform. Thank you for the opportunity to serve you.

We've found a few bugs and a few limitations but it fits 95% of what we would like which is great

Jan 29, 2018
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: I love the customization and that I can make the changes myself. it allows me to fine tune the different tools to meet my specific needs. I also love the app portion. Surprisingly, it was difficult for me to find a ticket/asset management tool that had a good app. I love the fact that I can forward an email to asset panda that I receive from a customer and it generates a ticket. Helps streamline the process and makes it so I don't forget to make one. It also makes it so the people who generally would create tickets, like my printer and mail guy, create tickets so they can keep track of how much time they're spending on tasks. I love that I can add any and all documents concerning assets to the asset. I even included a training video on how to use a task chair to the task chair asset. Brilliant. I'm really looking forward to seeing how the panda evolves in the future.

Overall: I think it could look a little better; be a little prettier. While the layout is logical, there are other systems have a nice look while still having a nice look and feel. (knit picking) Like I said, I've found a few bugs and a few limitations. I wish I could change the color of the fields in the app (I understand that's in the works.) And I wish that the panda could also generate actual work orders when routine maintenance needs to be preformed, not just a reminder to create a ticket. I can do that with my outlook calendar. As far as functionality, I have a hard time with notifications. I feel like what each action does could use a little more explanation. Perhaps some alt text when you roll over an action or an info button? (see the star ratings of this survey)

Vendor Response

by Asset Panda on February 05, 2018

Hi Chris, we appreciate you taking the time to write a review. We sent your comments on to the product team. If anything comes up we can help you with please let us know. Thank you for the opportunity to serve you.

Capterra-loader

The experience with Asset Panda has been fantastic, we really enjoy the software and service

Jan 24, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Ease of use and the support team, no one is too pushy. Tessa who has helped with our integration has always been available for helping as we move along.

Vendor Response

by Asset Panda on January 25, 2018

Hi Sean, we appreciate you writing a review on the Asset Panda platform. If we can be of any assitance please dont hesitate to reach out to our world class support team. We think Tessa is a rockstar!! Thank you for the opportunity to serve you.

Excellent tool for managing assets, great for monitoring, sharing resources among users

Jan 22, 2018
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money

Pros: 1) Mobile app lets me manage and monitor on the go, and facilitate user's experience with the assets for booking, sharing the assets' calendar and easy access to documentation related to each asset. A good mobile app was exactly what I needed.
2) Flexibility and customization good options of fields that can be added
3) Barcodes
4) notifications

Cons: 1) App interface could be better and more capable some key features are missing or not as well implemented
2) streamlining asset clustering for single action (when multiple assets are part of a procedure that needs to be repeated frequently)
3) improved calendar and booking both in terms of visual and features, something like MS Outlook with recurring events (weekly, monthly, etc)
4) If some assets are multiples of the same, it would be nice to be able to cluster them as such. For count tracking, availability etc
5) Asset url field: it would be nice if a description field was to be available. URLs are generally non-descriptive
6) Notifications should be using asset name rather than asset ID
7) A field in the form of a table could be useful

Vendor Response

by Asset Panda on January 24, 2018

Hi Armando, we appreciate you writing a review on the Asset Panda platform. Several of the items are available in the system currently and we just need to be configured the way you want it. Our product team now has your thoughts on the additional ideas. We will call you for clarification on the others. Thank you for the the opportunity to serve you.

In the world of online asset management, this is the best I've used, but not always fun to use.

Jan 18, 2018
3/5
Overall
2 / 5
Ease of Use
3 / 5
Features & Functionality
4 / 5
Customer Support
3 / 5
Value for Money
Likelihood to Recommend: 5.0/10 Not
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Pros: It gives you lots of fields and options to include about all the assets that you want to track and manage. The app helps you be able to utilize the software on the go, and the bar code reader is super helpful.

Cons: It's been buggy in my experience, and is very bloated with features that don't get used. I wish there was a administrator setting to be able to turn on/off some of the fields and features to simplify the experience for our users.

Vendor Response

by Asset Panda on January 21, 2018

Please contact our support line. We can show you how to turn off the features you do not want to use. The platform can be as simple as you choose for your users.

Capterra-loader

Good experience.

Jan 18, 2018
4/5
Overall
4 / 5
Ease of Use
3 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: Easy to get started. Easy to tweak most of the settings. Software can be customized to accomodate most of our needs.

Cons: Limited or cumbersome support for planning. This means it is not very easy to see future availability of assets when you have several subsequent planned rental periods. Calendar settings are also not that easy to understand.

Overall: It has dramatically reduced the cost of asset tracking in our company. It has significantly improved knowledge sharing within the company.

Vendor Response

by Asset Panda on January 19, 2018

Hi Vegard, we appreciate you taking the time to write a review. We are working on new functionality on the caldendar. If you have any other specifc ideas we would love to share them with our product team. Thank you for the opportunity to work with you.

A bit of a learning curve, but Tessa walked me thru it all. After that, easy to figure out.

Jan 17, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Asset Panda is very easy to use once you see how all the data works together. The app is great too and makes the system more accurate because you can check in and out at any location. I wish I had set this up years ago!!

Cons: So far I am just adding lots of assets; I have probably only scratched the surface of what the whole system can do.

Overall: One unexpected benefit was "forcing" us to inventory all our equipment, which we hadn't really done, which led to a greater understanding of needs, budget, etc. The obvious benefit is keeping track of costly items and preventing them from "walking away," which has been an issue for some time.

Vendor Response

by Asset Panda on January 19, 2018

Hi Suzanne, we appreciate you writing a review on the Asset Panda Platform. If anything comes up we can help you with please let us know. Thank you for the opportunity to serve you.

Great process start to finish!

Jan 16, 2018
5/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: How customizable it is. Haven¿t found a thing yet I can¿t make it do. I also like that there are features I haven¿t even looked at yet which means there is room to grow into it.

Cons: The admin layout could us a little tweaking so the tools are right at your fingertips. Also there doesn¿t seem to be an easy way to customize the email templates for sending reports out.

Vendor Response

by Asset Panda on January 19, 2018

Hi Tyler, we appreciate you writing a review on the Asset Panda platform. We are working on ways to allow our users the ability to have greater flexibility on the email templates and our admin tool. If you have any other ideas let us know we are constantly looking for ways to innovate. Thank you for the opportunity to serve you.

Capterra-loader

Pleasantly surprised to find this amazing cloud based platform to manage my inventory. Love it!!!

Dec 22, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: I love how fast everything loads. I love how easy it is to navigate that main page. It makes you feel in control of what you want to see. So user friendly. Easy to select as many assets as you want and either reallocate them from location, status, etc. Also easy checkout process. The customer service is also what sold me. The most friendly, honest and professional people. You will deal with 1 person who will walk you through setting up your trial period and will customize it to your needs in almost no time. Then you get to play around with it to make sure you are happy and gives you an opportunity to ask more questions over a few days or weeks. Then the implementation expert will take it to the next level and fully customize it for you and make sure you know exactly how to use all of the tools. I didn't think I would ever be excited about something like this, but it will deliver amazing results for a fair price.

Cons: I would like to have a way to select a date range on the calendar and tell it to run a filter to show what has an available status for those dates. Right now, if someone looks at a particular item and its status is "checked out" or "Request Confirmed" you have to click on the item to see the date range of when it is checked out. Not a biggie, but my implementation expert said this is something that their techs are considering or working on now.

Vendor Response

by Asset Panda on December 29, 2017

Hi Daniel, we appreciate you writing a review on Asset Panda. We submitted your comments on the calendar to our Product team. We did confirm this feature is scoped and in our development plan. Thank you for the opportunity to work with you.

I am the Asset Manager for MarketSource (LG Mobile program) and utilize the software daily.

Dec 20, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: The software is user friendly and intuitive. The ability to filter based on the needs of the specific report. The sorting capabilities are useful when auditing assets.

Cons: Inability to generate a streamlined inventory list based on SKU for a physical count. The inability to update the emails for users without calling the support line.

Vendor Response

by Asset Panda on December 21, 2017

Hi Richard, we apprecite you taking the time to write a review on the Asset Panda platform. We are sending your comments to our product team. Keep the comments and ideas coming! Thank you for the opportunity to work with you.

Very happy with over all experiences

Dec 19, 2017
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: We are a small company and we don't have a lots of fixed asset. Asset Panda provides us what you need for our company without tremendous overhead cost. The software itself easy to use and run reports.

Cons: It is my observation that the functionality of reports somewhat limit. Maybe I have not fully understood how the report works.

Overall: limits some human errors.

Vendor Response

by Asset Panda on December 20, 2017

Hi Hui, we appreciate you taking the time to write a review on the Asset Panda platform. We are always innovating and our reporting system is being improved. One of our customer success managers will reach out to you to discuss what you would like to see in reports that we currently don't offer. Thank you for the opportunity to work with you.

Best Choice We Could Have Made!

Dec 12, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: What I like most about this software is it's flexibility. For every project or idea that you can come up with, Asset Panda has a solution to solve it. If they don't have one, they will build one.

Vendor Response

by Asset Panda on December 13, 2017

Hi Daryl, we appreciate the love in this review. We work hard at what we do and we love it. We are glad that you do as well. Thank you for the opportunity to work with you.

Experience has been good with little to no issues!

Dec 06, 2017
4/5
Overall
3 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: The best part about this software is the amount of customization you can do.

Cons: The app for Asset Panda is somewhat to be lacking in quality.

Overall: Having access to our assets makes it much easier to deploy them to the field or find out who has them.

Vendor Response

by Asset Panda on December 07, 2017

We appreciate your review. You can configure the app anyway you like. If you don't like the configuration feel free to change it. Thank you for the opportunity to work with you.

Conference call was invaluable, especially the knowledge and clarity from the support agent.

Dec 05, 2017
5/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: The customizability of the software is perhaps it's strongest aspect. The ability to build from scratch makes the software excellent for almost any system.

Cons: The customizability, while the best thing, is overwhelming at first. As I tried to self-teach through the knowledge base and tutorials, I found myself struggling. The nuances of the list fields, the actions, and all the little opportunities to customize are simply not things I think the first time user can figure out. This, however, all went away due to the conference call with Ruby Verde and the support agent Cody. We're now up and running with an efficient system for tracking.

Vendor Response

by Asset Panda on December 06, 2017

Hi Andrew, we appreciate you writing a review on the Asset Panda platform. We are glad our customer success team was able to sort everything out for you. The flexibility of the platform is core to our business. We are working on ways to make the implementation easier for the client. For now our world class customer success team will take you through everything. Thank you for the opportunity to work with you.

A great introduction the software

Dec 04, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: The user interface is simple and self-explanatory, uncluttered. Having the ability to attach pictures is nice.

Cons: The software is great, however the app on android has been crashing and freezing. We will see if recent updates fixed this. I'm happy to know that it is being addressed.

Overall: easily track and locate assets from 3 plants from my office chair.

Vendor Response

by Asset Panda on December 05, 2017

Hi Brett, we appreciate you writing a review on the Asset Panda platform. The Android issues were limited to a handful of features and should all be fixed. Thank you for the opportunity to work with you.

Asset Panda has done exactly what we wanted it to do: keep track of our tools and property.

Dec 01, 2017
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
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Pros: The app has been most useful, allowing us to manage our materials from anywhere. The software is easy to use, and is flexible enough to allow multiple users to access the features without paying for extra licenses.

Cons: There have been a few glitches with the software over the past year, but they have been resolved fairly quickly.

Overall: Capability to catalog, track, and manage our assets.

Vendor Response

by Asset Panda on December 04, 2017

Hi Jeff, we appreciate you writing a review on the Asset Panda platform. We are constantly innovating and looking for ways to improve. If you have any thoughts we love to hear them. Thank you for the opportunity to work with you.

AP has been super easy to use and very flexible

Dec 01, 2017
4/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Its ability to make changes on the fly. Think of an idea and implement it. it is that simple . Mobile capabilities are nice too.

Cons: I would like to have more back end access to the data so that we could do more BI reporting. It would also be nice to be able to participate in some sort of user group not only to suggest enhancements but to hear what others are doing with AP

Overall: We are able to not only keep a detailed inventory or our clients assets but track and report on their condition.

Vendor Response

by Asset Panda on December 04, 2017

Hi Marc, we appreciate you writing a review. A team member will be reaching out to you regarding the BI ideas you have and learning more about other users and their use cases. Thank you for the opportunity to serve you.

Up and running in days not months.

Nov 29, 2017
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
3 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: Very easy to use and very intuitive. Multiple staff trained with little involvement from our superuser

Cons: Sometimes slow connection to the cloud. Barcode setup not easily created. Printing of barcodes is not easily setup

Overall: Easily tracked all my tools in multiple provinces and multiple vehicles.

Vendor Response

by Asset Panda on November 30, 2017

Hi Renzo, we appreciate you writing a review on Asset Panda. If we can be of further help please reach out. Thank you for the opportunity to work with you.

Excellent and affordable software for tracking of assets. Highly customizable and user friendly.

Nov 29, 2017
4/5
Overall
5 / 5
Ease of Use
3 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: User friendly and intuitive interface along with excellent customer support. Product was easy to set up, customize, and use. Ability to create custom locations, actions, and statuses enabled us to accomplish our goals in an asset tracking database without needing to involve an engineer.

Cons: Would like a better option than .csv for backing up and archiving the database. Ability to save intermittently and potentially roll back the database would be ideal

Vendor Response

by Asset Panda on November 30, 2017

Hi Dan, we appreciate you taking the time to write a review on the Asset Panda platform. If anything comes up that we can help you with please let us know. Thank you for the opportunity to work with you.

Easy and flexible implementation

Nov 29, 2017
5/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: Highly customizable for every company's needs! I like that this software is cloud-based, easy to navigate and can be accessed by our phones and tablets. That makes it easy to view asset information while out in the warehouses.

Cons: My only complaint is there are so many features it can be hard at times to find the settings for each. Might be overwhelming at first but the support and implementation team does a great job in helping.

Overall: accurate tracking of company assets

Vendor Response

by Asset Panda on November 30, 2017

Thank you for writing a review on the Asset Panda platform. If anything comes up we can help you with please let us know.

Product does what it is supposed to -- and we especially make use of the mobile application (scan)

Nov 28, 2017
4/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: Definitely barcode scanning with the mobile application; the software could not be easier to learn and use. Audit feature is really nice so the history of seeing how people screwed up what they did with an asset is right there. Nice repository for contract and warranty information.

Cons: Sometimes app barcode will scan successfully but item will show up as not in AP, but when you do a text search of the code you just scanned it will display. Software does not prevent people from entering information incorrectly or uniformly ("garbage in, garbage out"), but that is a personnel issue. As mentioned in the "Pros" piece, the software itself is remarkably easy to learn and use and takes little time if engaged with the process properly for moves/changes. Software does not seem to have a depreciation component for automatically calculating inventory values from year to year (helpful for finance divisions). Not sure what the calendar feature would be used for, but that's not so much a "con" as it is more of a Scooby Doo "RHUH?" question.

Overall: 1) Gone are Move-Add-Change (MAC) forms that technicians would lackadaisically fill out (and if they did the penmanship turned the whole process into guesswork any way)
2) Asset repository can be updated instantaneously with a few taps on the SmartPhone
3) A decent attempt to impose some standardization
4) Reporting is only limited based on the type of data enter
5) Saves time

Vendor Response

by Asset Panda on November 29, 2017

Hi Lee, we appreciate you writing a review on the Asset Panda platform. We are going to look into the barcode scanning comment. We have not had that comment prior and wonder if it might be isolated to your settings. One of our customer success team members will reach out to you. If anything else comes up we can help you with please let us know. Thank you for the opportunity to work with you.

They really listend to everything we needed.

Nov 21, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: The software is very flexible and customizable and can accommodate any type of business. The fact that it is cloud-based and has a mobile app makes life really easy. I don't need to worry about software on all of our computers. And you don't need to buy barcode scanners. You can just use your phone.

Cons: )

Overall: My inventory was driving me crazy and now actually have a well-organized system.

Vendor Response

by Asset Panda on November 22, 2017

Thank you for writing a review. If there is anything we can do to help our world class customer success team is ready!

Great software with so many capabilities especially for the price!

Nov 17, 2017
5/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: The are so many things you can do with this software in addition to tracking assets. We are using it more and more every day. I also really like the mobile app. It makes adding and scanning asset tags a breeze.

Cons: My only complaint is there are so many features it can be hard at times to find the settings for each. As a great offset to this, their support has been top notch!

Overall: Easy tracking of assets along with a great way to run a help desk!

Vendor Response

by Asset Panda on November 20, 2017

We appreciate you writing a review on our platform. We designed the platform to handle simple and complex workflow. For some of the more complex workflow the configuration can get specific. Our customer support team is always there to help. Thank you for the opportunity to work with you.

My experience with Asset Panda has been great so far.

Nov 17, 2017
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
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Pros: The software is so easy to use. It is very intuitive and the software support is great. It is nice to have such a personalized system in a very short period of time.

Cons: I am not able to allocate depreciation costs amongst departments. This was my main reason for wanting the software was so I had an easy way to prepare my monthly depreciation cost calculation. If this problem can be solved, then I would give the product 5 stars.

Overall: a simple data base to keep track of all of my companies fixed assets.

Vendor Response

by Asset Panda on November 20, 2017

Hi Amy, we appreciate you writing a review on the Asset Panda Platform. We will forward your comments regarding depreciation to the product team. Keep the ideas coming we love to innovate. Thank you for the opportunity to work with you.

Overall experience has been great so far. Software does exactly what our organization needs

Nov 16, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: The software's flexibility to allow us to track our assets the way we want. The ability to tailor the software to our needs is fantastic.

Cons: It doesn't appear that we are able to multi-select assets and perform actions. It would be great to be able to select 50 or 100 assets and change a property for all of them at once. For example, changing the depreciation to "on" requires going to each asset individually.

Overall: Allowed our company to effectively manage our assets which are located around the world quickly and easily.

Vendor Response

by Asset Panda on November 17, 2017

Hi Marc, we appreciate you taking the time to write a review on the Asset Panda platform. You can accomplish mylti selecting assets and performing action with the Group Actions or Reallocate features. We will have our customer success team reach out and teach you how. Thank you for the opportunity to work with you.

Hand-held, tailored customization fit to the wants and needs of your team and environment.

Nov 15, 2017
5/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
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Pros: Customization around your wants and needs is Asset Panda's #1 goal. You get a dedicated implementation engineer to help you set up your system and account, which matches how we do things as a business as well. The software can be designed and implemented however you like to match your needs of your team and business.

Cons: Since entirely web-based, some higher-demanding jobs or tasks need to be performed separately and may increase workload and steps needed to complete the task slightly, but not by much.

The interface can be a bit difficult to maneuver at first but

Vendor Response

by Asset Panda on November 16, 2017

Hi Nick, we appreciate you writing a review. If anything comes up we can help you with please let us know. Also, we are always innovating so keep the ideas coming. Thank you for the opportunity to work with you.

Great product! Love the customizability features!

Nov 15, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: Customer service agent was great at getting us set up with a trial and meeting with us to customize our portal to look exactly how we would like. He switched all of our inventory from our previous management tool to Asset Panda within 15 minutes!
she is amazing at making sure we understood how to use all the features that came with Asset Panda and how we could best apply it to our IT environment.

Overall this is a great product that met our specific Inventory Management needs. We were able to customize it to exactly how we wanted our Management software to look and feel.

Cons: The initials terms of agreement was a little broad so we had to make changes to it which led to a bit of a negation as to what could be changed and what couldn't but everything after that process went great!

Vendor Response

by Asset Panda on November 16, 2017

Hi Paul, we appreciate you taking the time to write a review. We are glad you had a wonderful experience in implementation. We take pride in our customer success team! Thank you for the opportunity to work with you.

Professional, insightful, knowledgeable, an improvement, intuitive

Nov 13, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: It works; malleable to our needs; integrates with ZenDesk and AD; bar code generator and scanner is really good; tiered payment system is good for us as a smaller company; easy to work things out for myself.

Cons: Some functionality could be improved with integrations (two way functionality with ZenDesk for example). Nothing else really stands out.

Overall: Ability to track our assets within our organization, manage consumables and track product lifecycles as well as upgrade cycles.

Vendor Response

by Asset Panda on November 14, 2017

Hi Stephen, we appreciate you taking the time to write a review on the Asset Panda platform. We are always innovating and improving integrations. If you have any specific ideas please share. Most of our features have come from our clients comments. Thank you for the opportunity to work with you.

Decent Cloud Based Asset Software

Nov 13, 2017
4/5
Overall
3 / 5
Ease of Use
4 / 5
Features & Functionality
Likelihood to Recommend: 5.0/10 Not
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Pros: I like that this software is cloud based, easy to navigate and can be accessed by our phones and tablets. That makes it easy to view asset information while out in the warehouses.

Cons: We didn't care for the sidebar drop down menus as they were sometimes difficult to navigate and select the correct asset you were trying to choose.

The support staff, was very helpful, and proficient. Lifesaver!

Nov 09, 2017
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 5.0/10 Not
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Pros: The easy of use. Very user friendly in uploading and downloading data. The software and staff are very proficient in accommodating me with all my request. The software works well in providing me with all my asset and user monitoring needs.

Overall: More efficient and less time with miscommunication.

Vendor Response

by Asset Panda on November 13, 2017

Hi Maxcine, we appreciate you writing a review on the Asset Panda platform. If anything comes up we can help you with please let us know. Thank you for the opportunity to work with you.