AlumNet

AlumNet

4.5 / 5 12 reviews

Who Uses This Software?

Work from anywhere (Cloud based) Database maintained organically through Memberzone updates Communicate relevant information to your Member groups Share relevant documents, images and videos to you


Average Ratings

12 Reviews
  • 4.5 / 5
    Overall
  • 4.5 / 5
    Ease of Use
  • 5 / 5
    Customer Service

Product Details

  • Deployment
    Cloud, SaaS, Web
  • Training
    Documentation
    Webinars
    Live Online
    In Person
  • Support
    Online
    Business Hours

Vendor Details

  • AlumNet
  • www.alumnet.co.za
  • Founded 2000
  • South Africa

About AlumNet

AlumNet is a cloud solution that does everything from e-mail, sms, calendars, announcements, arranging reunions ,sharing documents, photos, videos and an online shop etc. It furthermore allows your members to network amongst each other and update their own contact information through a phone-friendly online interface.


AlumNet Features

  • Event Management
  • Fundraising Management
  • Jobs Board
  • Mailing List Management
  • Member Accounts
  • Member Communities
  • Member Directory
  • Member Portal
  • Membership Management
  • Website Management

AlumNet Reviews Recently Reviewed!

Could not get my password accepted, but the personal telephonic backup service was fantastic

Oct 25, 2017
5/5
Overall
3 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Easy to use the site and visually appealing. Clear and concise structure. Documents and photographs can be shared.

Cons: Couldn't find the save button - too small. Also was not looking for a 'disc'. Maybe that needs to change and a different symbol/button used that is bigger

Overall: It took 2 1/2 years to convince the relevant parties that this was a solution to many challenges that we faced with 2 different Excel spreadsheets, that were out of date and data did not correspond. Still learning about the Software, but can see it's potential for communicating with our Alumni.

Vendor Response

by AlumNet on October 26, 2017

Thanks Geila. We will be in touch to see how we can address the items listed in "Cons".

Wonderful product for our specific needs with wonderful people behind the scenes.

May 12, 2017
4/5
Overall
3 / 5
Ease of Use
3 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: The fast and friendly service. Constant development and change. Specific for our needs as an alumni association. Ability of members to interactively update their details.

Cons: Not yet able to link family members within the system. Portal update newsletters do not include the pictures.

I've had a great experience from the beginning, our data integrity seems to have held.

May 08, 2017
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Easy to use.
System is always up.
Lots of Functionality.
Ability to generate income through selling advertising space.
Refer a friend capability.
Only minor glitches on importing data - all resolved.

Cons: Can't create event-specific outgoing email templates. It might be nice to include a accept/decline button on event invites that populates a spreadsheet with responses. It might be nice to be able to track hard/soft email bounces without having to sift through each and every bounced email manually.

Overall: It has given us more power to manage our database - we originally ran the database through the school, now the alumni has more control and we don't have to wait in a queue to send comms.

Vendor Response

by AlumNet on May 08, 2017

Hi Nicola Thanks for your feedback. I will add your E-Mail Templates suggestion to our development schedule. Kind Regards Vivien

A useful tool - but is cumbersome to customise for specific school/alumni needs

May 05, 2017
4/5
Overall
3 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: Interface direct for community - new look customisation for MCOBA is a great addition. Some of the stats are easy to pull -

Cons: Cumbersome to get specific customisation for our needs - or to amend current layout or add additional fields. Need central support - some more statistics and analyitics would be great (e.g payments, numbers of members per months - seasonality etc.

Overall: Getting a single database of members

User friendly, easy to navigate, queries addressed with ease

May 05, 2017
3/5
Overall
4 / 5
Ease of Use
3 / 5
Features & Functionality
5 / 5
Customer Support
3 / 5
Value for Money

Pros: It is relatively easy to use and navigate. The calendar and announcements are easy to upload and edit and there are no unnecessary delays in posting and the switch between Dashboard and admin just made life easier

Cons: This software program does not allow me to upload PDF files and it is frustraring to keep changing over to JPG when you're in a hurry

Vendor Response

by AlumNet on May 05, 2017

Hi Sianca, Thanks for the feedback. Please could we arrange a Online training session to address your PDF issue, as PDF are allowed to be imported and shared with AlumNet. Regards Vivien

A powerful tool to connect with your Alumni

May 05, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: I think it is wonderful that Past Pupils can update their own information. It is also great to see which communications have been sent to them. We have not yet used the billing function, but this is a very useful function.

Cons: All the failed/undelivered messages in my inbox after sending an email to the entire database. I just have not had time to go back to each one and remove the incorrect email addresses.

Overall: Better management of data

Effortless and very effective!!

May 05, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: The fact you can "group" your individuals in certain lists and/or categories which make it so much easier when you want to target a specific group, class or demographic via email or sms.

Software Review

Jun 13, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Comments: I enjoy working with this system, it is easy to use and to understand and the support is great! Very few technical issues too.

Grey 't Experience

Jun 13, 2016
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: The advance search options - not always necessary to open the network to search eg a town, specific occupation or industry. Very user friendly.

Cons: Not to have the option to attach something to e-mails. The link given to open, when sent via the media, cannot be opened by a number of members.

Overall: From the admin side, we find the system very efficient, user friendly and a necessity for any organization who want to manage a database. We experience that members do not use the network as they should. Still a lack of communication within the network.

Recommendations to other buyers: We would like to have a comment option to add additional info about the member eg. Left school in Gr 10. Maybe replace company name with comment. Only headings of announcements must appear on e-mails. We experience that members do not open the link to view the articles or photos. Maybe a link to view online shopping directly without having to sign in - to give anyone the opportunity to shop on line. The option to send an automatic receipt SMS to a member when payment is done

On the whole, the system is user-friendly and easy to use.

Jun 02, 2016
4/5
Overall
4 / 5
Ease of Use
5 / 5
Customer Support

Comments: * The support from the Silver Sky team is wonderful.
* Upgrades and technical 'down time' should be scheduled to take place in the afternoons or evenings whenever possible as schools are mostly busy with their systems during morning office hours.
* The process of extracting and creating lists can be tricky and cumbersome.
* Our members really enjoy receiving birthday sms messages!
* The system is improving communication with our community tremendously.

AMAZING

Jun 02, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: The package is user friendly and quite frankly just amazing. After sale service is excellent.

Very user friendly

Jun 02, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: Although correct spelling of names are important, the rest of the communication is effortless.