# WebTMA Software Pricing, Alternatives & More 2026 | Capterra

> With the help of Capterra, learn about WebTMA Software - reviews, pricing plans, popular comparisons to other Preventive Maintenance products and more.

Source: https://www.capterra.com/p/15155/TMA

---

# 

 WebTMA Software Review 2026: Features, Integrations, Pros & Cons

Last updated on March 10, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

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[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews)

WebTMA

## What is WebTMA?

WebTMA’s flexible platform enables data-centric preventive maintenance analysis and program scheduling. Easily plan and manage the execution of preventive, corrective and predictive maintenance tasks to lengthen the life span of critical assets. With automated scheduling tools and in-depth reporting functionality, WebTMA will ensure preventive maintenance processes are synced and optimized specifically for your operations. TMA Systems’ in-house consultants have experience helping teams leverage WebTMA to level up their preventive maintenance programs. Dashboards provide comprehensive data visualization that ensure the longevity and health of assets are aligned with preventive and predictive maintenance scheduling.

## What is WebTMA used for?

[Facility Management](https://www.capterra.com/facility-management-software/)[Maintenance Management](https://www.capterra.com/maintenance-management-software/)[CMMS](https://www.capterra.com/cmms-software/)

Top alternative

Featured

Overall rating

Based on 26 user reviews

Reviews sentiment

Positive

96%

Neutral

4%

Negative

0%

Contact vendor  
for pricing

Free trial  
not available

Capterra Shortlist charts the highest-rated and most popular products...

Our "Best of" badge program showcases products with the highest ratings...

Our "Best of" badge program showcases products with the highest ratings...

Do you work for WebTMA?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=http://www.tmasystems.com&name=WebTMA)

## Compare with a popular alternative

Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status.

### WebTMA

4.8 (26)

VS.

[4.8 (1,024)](https://www.capterra.com/p/179296/GetMaintainx/reviews/)

Starting Price

Contact vendor

Starting Price

$25

Per User, Per Month

Free Trial

Free Version

Pricing Options

Free Trial

Free Version

Ease Of Use

4.6 (26)

Ease Of Use

4.8 (1,773)

Value For Money

4.8 (22)

Value For Money

4.7 (1,599)

Customer Service

4.8 (26)

Customer Service

4.8 (1,679)

## WebTMA alternatives

[4.8 (746)](https://www.capterra.com/p/162600/Limble-CMMS/reviews/)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

99%

of reviewers

rated it above 4 stars

[4.5 (385)](https://www.capterra.com/p/100468/eMaint-CMMS/reviews/)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

93%

of reviewers

rated it above 4 stars

[4.4 (443)](https://www.capterra.com/p/12444/Maintenance-Connection/reviews/)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

91%

of reviewers

rated it above 4 stars

[4.5 (628)](https://www.capterra.com/p/74916/Fiix/reviews/)

Starting price

$45.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

92%

of reviewers

rated it above 4 stars

[View all alternatives](https://www.capterra.com/p/15155/TMA/alternatives/)

## Features

Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically.

Preventive Maintenance

4.8 (19)

100.00% of 19 reviewers that rated this feature as important or highly important

Minimizes equipment failures and optimizes asset reliability through scheduled inspections, repairs, and replacements

Work Order Management

4.9 (19)

94.74% of 19 reviewers that rated this feature as important or highly important

Creating, assign, and track jobs and/or tasks for work orders

Maintenance Scheduling

4.7 (13)

100.00% of 13 reviewers that rated this feature as important or highly important

Schedule predetermined or ad hoc maintenance services and labor requests

Mobile Access

4.4 (10)

70.00% of 10 reviewers that rated this feature as important or highly important

Access software remotely via mobile devices

Asset Tracking

4.6 (9)

88.89% of 9 reviewers that rated this feature as important or highly important

Monitor the usage of assets, such as equipment, tools, software, etc., throughout their lifecycle

Maintenance Management

5.0 (7)

128.57% of 7 reviewers that rated this feature as important or highly important

Manage, maintain and track the performance of assets and equipment

WebTMA 102 features

Define levels of authorization for access to specific files or systems

Dashboard to view the status of ongoing processes, identify current incidents and track past activities

Track and document all activities across devices, networks, and other systems

Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges

Application programming interface that allows for integration with other systems/databases

Manage adding fixed assets to proposed budgets

Organize assets into folders and subfolders or tag assets based on a custom file hierarchy

Manage assets throughout their lifecycle to optimize profit

Manage, prioritize and plan for capital expenses

Monitor the usage of assets, such as equipment, tools, software, etc., throughout their lifecycle

Plan, schedule, and execute organization's accounts and assets to ensure compliance with policies and laws

A record of all activities within the system, including user access, changes made, etc.

Automatically create schedules based on business needs or employee availability and qualifications

Scan barcodes to ensure accurate pricing and label tracking

Identify and track items using barcode tags or RFID (radio-frequency identification) tags

Create, manage, and send invoices or bills to customers

Create budgets based on historical data and future projections

Track and manage schedules and meetings via an integrated calendar

Track the status of assets and whether they're checked in or out

An itemized to do list that can be edited as tasks are completed

Designed to serve commercial properties

Manage and track all internal and external communication conducted via calls, email, text, or chat

Track and manage adherence to policies for any service, product, process, or supplier

Track and report regulatory data to either internal management or external stakeholders

Identify component attributes like servers, hardware, software, and manage relationships across all services

Manage, organize, and store contact information

Track, store, and access client contracts or licenses

Setting a lock to work with certain keys.

Investigate and take action at root cause or error in processes to prevent recurring issues

Process to track, record, and analyze expenses that occurred over the entire duration of a given project

A collection of customer information such as contact details, demographics, previous interactions, etc.

Customize data fields to support various needs and use cases

Customize contracts and forms to collect specific information

Alter the layout and content of reports

Import and export data to and from software applications

Electronic signing method that validates the authenticity and integrity of a digital document

Manage sending personnel and resources to a site as needed

Plan when and how to dispose of outdated or decommissioned assets

Store, manage, and track all electronic documents in a centralized location

Store and organize documents in a centralized system

Convert data into a code for security

Track energy consumption and/or manage energy-saving measures.

Manage procedures that ensure organizational equipment remains in working condition

Monitor and maintain equipment used to manufacture and deploy products and services, and to reallocate assets where needed

Track the location of specific equipment at all times

Manage and track high-value assets including office equipment, furniture & more

Manage the maintenance of building facilities

Schedule facilities, such as athletic fields, venues, and convention centers based on their availability

Centralized database to track details of fixed assets such as depreciation and maintenance scheduling/history

Specifically for mechanical devices such as vehicles, factory equipment, and tools that include ductwork

Designed to be used by kindergarten, primary, middle, and senior secondary schools.

System to support the positioning, navigation, and timing (PNT) measurements of an object or individual

Information, data and reports that are being tracked over time

Manage and track all disruptions and incidents

Track and manage inspections for worksites, vehicles, and/or equipment to remain compliant with industry standards

Monitor product stock levels

Track and manage inventory levels to maintain proper supply

Track and monitor inventory items, such as raw materials, unfinished goods, and ready-to-sell items

Captures invoice data and maintains comprehensive records for auditing and reporting purposes

Organize, monitor, and remotely manage IoT devices

Managing inventories and tracking changes to hardware and software configurations

Monitor the movement of one or more IT assets throughout the organization

Manage and track all job information and associated tasks

Establish procedures for monitoring locations of keys

Management of users with access to physical or cryptographic keys.

Manage the creation, exchange, storage, use, and replacement of physical or cryptographic keys.

Keyrings generate, encrypt, and decrypt data keys.

Tracking the status of previously identified performance measurements

Manage, maintain and track the performance of assets and equipment

Schedule predetermined or ad hoc maintenance services and labor requests

Management of master key that can be used to open multiple locks and used to replicate other keys.

Process of planning, procuring and controlling material flows along with supplier evaluation and shipping

Access software remotely via mobile devices

Observe and track the demand, usage, progress or quality of a system, product, or user

Request two or more credentials to prove user's identity before granting access to systems

Manage and support multiple locations

Track parts inventory levels and manage re-stocking

Physical keys, key fobs, or access cards.

Identifies potential asset failures and maintenance activities using real-time data and predictive algorithms

Minimizes equipment failures and optimizes asset reliability through scheduled inspections, repairs, and replacements

Create, send, and track purchase orders and their statuses

Receive data and information in real time

Notifications that are delivered to users as soon as an event occurs

Active reporting of data and metrics

Replacing the working key of a lock but keeping the same lock or changing key permissions.

Timed notification for any upcoming task, deadline, appointment, or activity

Collection, analysis, and representation of numerical data and generation of reports to understand various patterns

View and track pertinent metrics to find patterns and gain insights from data

For residential properties

Plan availability and assign specific time slots for tasks and resources

Track work performed and resources used for past customers, sites, or assets

Assign, track and manage customers' service requests such as service enquiry, feedback/complaints and more

Manage occupancy and space utilization in facilities and buildings

Track the status over time for a request, process, asset, or transaction

Create, manage and track all task activities and progression

Track and manage the scheduling of tasks

Oversee technicians and track their assigned work orders

Set up connections to third-party platforms to improve business processes

Track the frequency of asset usage

Ability to track and store all vendor-related information, such as contacts, services offered, terms, etc.

Track the duration and expiration of warranty as well as any obligations under that warranty

Creating, assign, and track jobs and/or tasks for work orders

Get Advice

We can help you find the software with the features you need.

Features

4.8 (26)

4.8

Based on 26 reviews

## Pricing

Value for money

4.8 (22)

### Starting price

Contact vendor  
for pricing

Free trial  
not available

Value for money

4.8 (22)

4.8

Based on 22 reviews

## Integrations

[

Workday HCM](https://www.capterra.com/p/66908/Workday-HCM/)[

UKG Ready](https://www.capterra.com/p/198579/UKG-Ready/)[

RSMeans Data Online](https://www.capterra.com/p/151681/RSMeans/)[

StarRez](https://www.capterra.com/p/159606/StarRez/)

Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

## Support, customer service and training options

Customer Service

4.8 (26)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

4.8 (26)

4.8

Based on 26 reviews

## User reviews

Overall rating

4.8

Based on 26 reviews

Filter by rating

5(21)

4(4)

3(1)

2(0)

1(0)

Mentioned topic

Sorted by most recent

AR

Adam R.

Assistant Vice President, Facilities Operations and Maintenance

Higher Education

### "WebTMA Review"

5.0

Overall Rating

5.0

5.0

Ease of Use

4.0

4.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

April 20, 2026

Overall satisfied with the product. It works as intended and the support we get is unmatched. I don't know that they haven't met any of our requests. The product has a large number of features and functions which can get overwhelming at times but, overall the product is excellent.

Pros

The support we get from the customer service group. We use this program for procurement, maintenance management, and other processes. The staff is extremely helpful with helping us setting things up and tailoring it to meet our specific needs.

Cons

It is expensive and not as intuitive. It does require some in depth usage. With that being said they have a great team that will help train staff and make the interface more manageable and usable for your processes.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

SM

Suzanne M.

Facilities Space Manager

Higher Education

### "WebTMA: Striving to Improve Customer's Experience Everyday"

4.0

Overall Rating

4.0

4.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

April 16, 2026

WebTMA is improving everyday. They take customers input and put it into play, making our facilities management system become more robust.

Pros

WebTMA is user-friendly and easy to navigate. Work Management - From having multiple customized request forms to work control, the work flow runs smoothly. The module contains valuable information on each work order. Very important and critical. Space Module - Having accurate building and room numbers along with square footage is key to having a successful facilities managment system. WebTMA's space module's opportunity to upload drawing with ease is great for our university, especially for data accuracy. Dashboards - This tool has become useful for almost everyone in our organization. It is assisting with organization, scheduling and most importantly, KPIs. Customer service - We have the best customer service! Our client success manager and account manager have been provided us with great service and guidance. They are constantly taking care of our needs and making sure we are getting the best of what we paid for.

Cons

Reporting is difficult to generate when you have data in multiple modules. Data relationships (Data doesn't tie into other modules, no relationships)

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

JW

Justin W.

System Admin

Hospital & Health Care

### "WebTMA Review"

5.0

Overall Rating

5.0

5.0

Ease of Use

4.0

4.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

9/10

February 19, 2026

Usability is a little tough when first starting out. But if you put the time and effort in its not only impressive but very helpful on everything it can do

Pros

Its accuracy and depth of the product. I know it does more than my team and I use it for, but I know it has expanse for when I am ready

Cons

Can be a little heavy on the technical side when first starting out. I have technicians that struggle with it on first start up. It feels a little unique per say but once it's learned there is comfortability and ease of access does come.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

LK

Laurie K.

Manager of Facilities and Sustainability

Higher Education

### "Long Time Satisfied User"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

November 5, 2024

We have had an extremely positive experience with TMA - great customer service, no down time, user friendly

Pros

Our University likes that the system is user friendly for the requesters, the system administrator and the techs.

Cons

I can not think of anything at this time.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

ME

Monica E.

Assist. Director Custodial Operations

Facilities Services

### "TMA one stop software "

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

October 6, 2024

Throughout the years, I have worked closely with many different areas of the department and the service is consistent. It's not just the salesperson that wants to see you succeed; they all do. Many have worked with me on a 1:1 to walk through the steps with me to identify the problem, test it, and help me resolve it.

Pros

I love the how easy manner in which it works. I have been using this software for over 10 years and it has improved so much. They have so many great modules available for different environments to help admin and facilities staff. The helpful tips and instructions have step by step set up and trouble shooting. The best part of all is their customer service. I am always happy to get my cases or questions answers quickly. They also follow up with you about the case to ensure your request was completely resolved. I also enjoy the training they provide and all the help we receive during their annual conferences.

Cons

Sometimes the upgrades shift our information or setup in our forms. Good practices are sometimes changed, and we need to adjust to the new process or look for them in different areas.

Switched from

[RMS](https://www.capterra.com/p/208354/RMS-Cloud/)

It did not meet our facilities tasks or offer many areas needed for our staff to track, grow, or work efficiently.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

RL

Roger L.

Transportation Foreman and WebTMA CMMS SA

Facilities Services

### "Great software and great customer service!"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

September 23, 2024

We've been using this since 2008 and haven't needed to even look at another product. Checks all the boxes.

Pros

Saas(Software as a Service) cloud based, access from anywhere in the world. Very little downtime. Easy to use GUI and intuitive design.

Cons

Sidebar and menu fonts could be larger. Query returns sometimes can be confusing until user learns that if a return is empty, it will only show a new blank record.

Reasons for choosing WebTMA

Ease of use and customer service. Local vendor and personalized implementation.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

GH

Graham H.

IT Technical Associate and Program Manager

Higher Education

### "A robust, full featured product."

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

September 20, 2024

We have seen TMA grow over the years from a simple product to a robust answer to many. Education, the medical industry, government, construction and more take advantage of TMA every day. This product growth and advancement is why we have used it for over 20 years.

Pros

TMA is such a robust product that it is able to meet the needs of several different departments/industries/work types. It encompasses the tools needed by all levels of worker, from Director/Owner to Management on down to the individual technician. Work order management, physical key control, inventory, cost control, space management, the list goes on. TMA's abilities are multiplied by interfaces that communicate with dozens of other software applications used by facilities across varied business types. The best part is the multi-platform functionality of their product. Whether you work in an office or are mobile there is a solution that will make your job easier.

Cons

It is difficult to pick something that we don't like.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

MG

Melissa G.

Administrative Assistant II

Education Management

### "Great system to track your organizational maintenance costs."

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

September 20, 2024

The system is very user friendly. I've never experience any downtime. I've always received quick and courteous customer service with any questions that I've had.

Pros

The ease of tracking work orders and the ability to compile reports.

Cons

I haven't experienced any cons working with the TMA system.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

KK

Kimberly K.

Operations

Computer Software

### "Good enough"

3.0

Overall Rating

3.0

3.0

Ease of Use

3.0

3.0

Features

2.0

2.0

Customer Service

2.0

2.0

Likelihood to Recommend

5/10

February 6, 2024

Overall the basic software is good. However, if you're looking to be able to use your CMMS to leverage the needs of your Facilities department, the reporting is difficult and new features that could help are not available to self-hosted customers. This reflects a general lack of customer support from management. That being said, the individuals that have helped us when we can get access to a module, have been very helpful within their capacity.

Pros

It has robust task and preventive maintenance modules.

Cons

They are very slow (multiple years) to release updates. New features are only being release to their SaaS customers. The self hosted customers get left with old out dated software. CMMS doesn't have a high turn over of customers. So they are ok with not supporting self-hosted customers because they aren't concerned about losing them as customers.

Switched from

[Microsoft Access](https://www.capterra.com/p/233275/Microsoft-Access/)

Former software would no longer be supported on current versions of windows.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

AB

Andrea B.

Stabilized Asset Manager

Real Estate

### "User Friendly System"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

August 28, 2023

Pros

This software is very user friendly, it did not take me long to learn how to navigate it. The staff are very helpful and respond pretty quickly. I use this on a daily basis, insurance compliance for my organization would not run as smoothly without it.

Cons

I would like to be able to update the producer contact information because it changes so often.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

[View all Reviews](https://www.capterra.com/p/15155/TMA/reviews/)

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Popular comparisons

[Fracttal One vs WebTMA](https://www.capterra.com/compare/15155-159911/TMA-vs-Fracttal) 

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[Learn more](https://www.capterra.com/resources/proprietary-data-research/)

How Capterra verifies reviews

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