Who Uses This Software?

PocketSuite is used by thousands of fitness, health and wellness professionals across the U.S.


Average Ratings

21 Reviews
  • 5 / 5
    Overall
  • 4.5 / 5
    Ease of Use
  • 4.5 / 5
    Customer Service

Product Details

  • Starting Price
    $9.99/month/user
  • Pricing Details
    PocketSuite offers a free tier, a $9.99/month tier, and a $19.99/month tier
  • Free Version
    Yes
  • Deployment
    Mobile - iOS Native
  • Training
    Documentation
    In Person
  • Support
    24/7 (Live Rep)

Vendor Details

  • PocketSuite
  • www.pocketsuite.io
  • Founded 2013
  • United States

About PocketSuite

An integrated and mobile solution for fitness and health professionals. PocketSuite empowers business owners with a single tool to sell packages, schedule classes online, send waivers for e-signature, collect credit card payments, and more. All the while giving your clients an incredibly convenient customer experience over text.


PocketSuite Features

  • Appointment Scheduling
  • Billing & Invoicing
  • Business Coaching
  • Client Management
  • Goal Setting / Tracking
  • Life Coaching
  • Mentor/Coach Matching
  • Program Management
  • Progress Tracking
  • Sport Coaching
  • Appointment Scheduling
  • Assessments
  • Attendance Tracking
  • Billing & Invoicing
  • Certification Tracking
  • Client Management
  • Commission Management
  • Exercise Library
  • Fitness Plan
  • Nutrition Program
  • Online Store
  • Wellness Plans

PocketSuite Reviews Recently Reviewed!


Simple, Effective, Great App

Dec 14, 2017
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
Likelihood to Recommend: 10.0/10 Not
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Pros: I use this app as a dog training, schedule manager, invoicing, tracking appointments and credit card processor. It is packed with ways to conduct business. I have a dedicated line, and administer most appointments, invoices, contracts and payments via text. I am able to get deposits before showing up, reducing no shows to null. The reports daily let you know where you stand on production and it reminds you to bill for visits you have completed. They keep adding functions. I could add employees too, but for now a full office suite conducted via text. Credit card processing good rate and prompt deposits. Great for small entrepreneurs. Also lets you track lead sources, costs and inventory capabilities, sales tax and send group text announcements to reengage your clients.

Cons: Haven't mastered getting reports out of the system yet. Doesn't operate in horizontal mode on iPad- strictly works as a mobile device app. Hard to adjust to this concept if you solely used to desktop versions of software- but super simple and once you don't over complicate things...its that easy!

Overall: Ease of running my business on the go..no down time, no missed appointments, syncs with Google calendar!

This app is everything you need (and more)!

Sep 03, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Comments: I've used MindBody and anything else you can imagine. The team there at PS (what I like to call my PocketSuite) is great and very helpful!!! I save so much money and I've literally put my business on cruise control. I have all of my clients set up on subscriptions that auto-renew the packages for my clients every month so I can focus on my classes and privates. About to head on vacation now thanks to PS! Look no further!

Capterra-loader

Pocketsuite is a MUST for any solo-preneur or small business owner!

Mar 14, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: I love the ability to automate a huge chunk of the communication with my clients via text. (or email if they prefer). The credit card rate is very competitive.

They templates feature makes it so simple to follow up, send reminder messages, and so much more!

Their support is amazing. Very responsive to texts!

Cons: I'm new to the premium side after using the software at the free level for a few months. Still learning new capabilities and ideas.

Overall: Pocketsuite is like having a personal assistant in my pocket. Whether it is for processing cards, scheduling appointments, or communicating with clients...I love this product!

Dropped the ball with support. Not Happy!

Aug 01, 2017
4/5
Overall
2 / 5
Ease of Use
3 / 5
Features & Functionality
3 / 5
Customer Support
Likelihood to Recommend: 2.0/10 Not
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Pros: Ability to manage via mobile app and send customers quote via SMS. It isn't worth the hassle in our experience.

Cons: Inability to manage more than one location through one main dashboard. Customer service hasn't gotten back to me in over a month regarding canceling service. Seems they just started ignoring emails or blocking our company emails. Not professional at all.

Overall: Sent one invoice. Too complicated to manage different locations. Not worth it to us.

Great app for taking payments. Also has scheduling and tons of other stuff we don't use

May 28, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: They don't require a monthly fee for payments! Very reliable as well and you get your funds quickly.

Cons: You have to sign in all over again too many times. Not a big deal but at least you just have to remember a 4 digit pin

Capterra-loader

It is very useful for programming the daily activities of the organization.

Mar 13, 2018
4/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: It allows you to work as a team from the app, you can send scheduled messages, schedule payments and even contact employees and customers as assignment of activities.

Cons: It is not an app available for all countries in the world, which is a great disadvantage, because despite being so simple in Venezuela would be very useful to process customer payments and control them.

Overall: I did not get any benefit directly, I had the opportunity to see its operation by a primary state residing in the United States, and I explain what it is and what is useful despite being so easy to use.

Running my business from my phone is a breeze!

May 19, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: I run a home services (cleaning, light repair) business in California and I use PocketSuite to manage my calendar, collect payments and centralize all of my notes and business communication with clients and the subcontractors who work for me. It's pretty awesome because so much is automated for me once I set up: my availability is kept in sync with my website, automated appointment reminders are sent out to clients and my subcontractors and I no longer need to worry storing credit cards and sending invoices because all of that is taken care of for me by PocketSuite.

Great app. 5 stars and I would recommend it to anyone who runs a small service business.

Exactly what I've been searching for!

May 19, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: I've run a tutoring business for over 10 years now. PocketSuite is the absolute best solution I've ever used. They have a Premium+ plan which allows you to schedule all of your workers and send them payments through the app. I'm constantly on the go, and the fact that I can do EVERYTHING from my phone is crucial.

If you need any sort of payments, scheduling, messaging, or invoicing platform, DON'T look further! They also have a killer support team who seems to be always available and open to hear my feedback.

Professional scheduler in my pocket!

May 19, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: Biggest pro for me is since I'm on the go, I need a quick way to SCHEDULE client and also GET paid. What I like about PocketSuite is you can combine the two.

Clients reserve time on my calendar with credit card linked. That means I can charge them as soon as we end each session without any awkward "Please pay me" conversations!! I can keep track of all my one-off and recurring appointments, and all my weekly and monthly income.

Can't beat the credit card fees too :) I'm a fan for life!

Great staffing app too

May 25, 2016
4/5
Overall
4 / 5
Ease of Use
4 / 5
Customer Support

Comments: I brought on two part time guys to help me take on new training clients. After meeting with my own clients all day, I was spending a lot of time on logistics for them. I feel like PocketSuite helped me cut down my staffing and client communications into stuff I can do on my phone in between clients. I'll give 'em 4 stars.

PS. I just started using the Facebook scheduler and it's great.

Helps me with client intake, processing credit cards, and reminding clients so they show up!

Sep 03, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Comments: This app has helped me transform my biz and focus on my life coaching. I've grown my client base almost 30% year over year since I'm able to stay so organized. Not sure what I'd do without my pocketsuite....the guys there are great and such a big help whenever you need it (which isn't very often since things are so easy).

Lil time saver

May 25, 2016
5/5
Overall
5 / 5
Ease of Use
3 / 5
Customer Support

Comments: My office work usually takes about an hour to an hour and a half a day. By using PocketSuite, I'm able to chip away at that work throughout my day instead of having to sit down after work. Even though it's the same amount of work, I'm able to end my day sooner since I use all the time between clients. Love that.

Solid low rate options (+ scheduling)

May 25, 2016
4/5
Overall
4 / 5
Ease of Use
5 / 5
Customer Support

Comments: If your customers are like mine and usually pay by credit card then I suggest this app because of its low % rate. I'm so over Square's fees and PocketSuite flat out just has more features specifically designed around personal training. And they actually have customer service.

New packages & classes

May 25, 2016
5/5
Overall
3 / 5
Ease of Use
5 / 5
Customer Support

Comments: They did it!! Their new update allows me to sell packages like gift cards. Also training classes are new too. Awesome for folks who are part of IDEA fit and ACE fitness....at least that's who I'm telling about this tool.

Great organizer and perfect way to keep in contact with your clients

Aug 13, 2018
5/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
3 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: PocketSuite allows you to schedule appointments and keep track of payments, all in one place! It is the perfect app to use for a small business.

Cons: There can be issues with the payment process. Money can be withheld until the verification process is complete. If left incomplete or if unsatisfactory, the money is returned to the clients.

Invoicing over text

May 21, 2016
5/5
Overall
4 / 5
Ease of Use
5 / 5
Customer Support

Comments: Why did I not think about this myself?? Great to shoot itemized invoices over text message for easy payment. Brilliant for quick payment that is super convenient for my customers....esp the young techie ones.

Combo of scheduling and reminders

May 25, 2016
4/5
Overall
5 / 5
Ease of Use
4 / 5
Customer Support

Comments: Lots of app do the mobile scheduling. But this one actually gives you the ability to set up an automated text reminder series to be sent to clients. I just set it up and POOF ¿ they are set.

Great job !Polished scheduling web app/communication

Oct 14, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
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Comments: Easier to handle than manually calling them, etc etc. So I am happy with this company and hopefully they don't disappoint me like another cleaning company just did.

Great App ! Awsome result ! a great experience for me since it is my very first time to use the po

Oct 14, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Comments: A great app ! a great experience for me since it is my very first time to use the pocketsuite app and it gives me a great result ! highly recommended !

You can't go wrong with Pocketsuite .

Oct 14, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Comments: You can't go wrong with Pocketsuite . They are and will continue to be my go-to for any app .

thank you pocketsuite my life saver !

Great Software!!!

May 30, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: The developers did an unbelievable job!