# Page 2 | PocketSuite Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 2 - Is PocketSuite the right Coaching solution for you? Explore 40 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/151558/PocketSuite/reviews

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PocketSuite

3.9 (40)

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Last updated March 13th, 2026

# Page 2 - Reviews of PocketSuite

## Showing most helpful reviews

Showing 26-40 of 40 Reviews

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Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

VR

Verified Reviewer  
Server  
Restaurants  
Used the software for: Less than 6 months

### "Great organizer and perfect way to keep in contact with your clients"

August 13, 2018

5.0

Pros

PocketSuite allows you to schedule appointments and keep track of payments, all in one place! It is the perfect app to use for a small business.

Cons

There can be issues with the payment process. Money can be withheld until the verification process is complete. If left incomplete or if unsatisfactory, the money is returned to the clients.

Review Source

Dunia M.  
Client Success Hero  
Computer Software  
Used the software for: I used a free trial

### "I've had an okay experience with it so far"

November 4, 2018

4.0

Overall, my experience was okay. I don't like that I keep having to sign in over and over again every time I get in.

Pros

No monthly fee for payments Pretty good customer service Mobile app availablility is awesome!

Cons

Have to keep signing in over and over again...

Review Source

JT

Jon T.  
CEO  
  
Used the software for: 6-12 months

### "Dropped the ball with support. Not Happy!"

August 1, 2017

4.0

Sent one invoice. Too complicated to manage different locations. Not worth it to us.

Pros

Ability to manage via mobile app and send customers quote via SMS. It isn't worth the hassle in our experience.

Cons

Inability to manage more than one location through one main dashboard. Customer service hasn't gotten back to me in over a month regarding canceling service. Seems they just started ignoring emails or blocking our company emails. Not professional at all.

Review Source

AD

Anthony D.  
Owner  
Professional Training & Coaching  
Used the software for: Less than 6 months

### "Watch out"

December 23, 2018

1.0

2 days before Christmas this company withheld deposits and then disconnected me, and refunded my clients their payments. Why? They say my income was too risky for them. Odd since it was exactly as stated in the application which was approved.

Pros

The process felt simple (which turned out to be bait and switch)

Cons

Falsely made to believe my payments were run and headed to my account.

Review Source

YF

Yang F.  
Engineer  
  
Used the software for:

### "Running my business from my phone is a breeze!"

May 19, 2016

5.0

I run a home services (cleaning, light repair) business in California and I use PocketSuite to manage my calendar, collect payments and centralize all of my notes and business communication with clients and the subcontractors who work for me. It's pretty awesome because so much is automated for me once I set up: my availability is kept in sync with my website, automated appointment reminders are sent out to clients and my subcontractors and I no longer need to worry storing credit cards and sending invoices because all of that is taken care of for me by PocketSuite. Great app. 5 stars and I would recommend it to anyone who runs a small service business.

Review Source

JF

Jose F.  
  
  
Used the software for:

### "Exactly what I've been searching for!"

May 19, 2016

5.0

I've run a tutoring business for over 10 years now. PocketSuite is the absolute best solution I've ever used. They have a Premium+ plan which allows you to schedule all of your workers and send them payments through the app. I'm constantly on the go, and the fact that I can do EVERYTHING from my phone is crucial. If you need any sort of payments, scheduling, messaging, or invoicing platform, DON'T look further! They also have a killer support team who seems to be always available and open to hear my feedback.

Review Source

JH

Jane H.  
  
  
Used the software for:

### "Professional scheduler in my pocket! "

May 19, 2016

5.0

Biggest pro for me is since I'm on the go, I need a quick way to SCHEDULE client and also GET paid. What I like about PocketSuite is you can combine the two. Clients reserve time on my calendar with credit card linked. That means I can charge them as soon as we end each session without any awkward "Please pay me" conversations!! I can keep track of all my one-off and recurring appointments, and all my weekly and monthly income. Can't beat the credit card fees too :) I'm a fan for life!

Review Source

JL

Jay L.  
  
  
Used the software for:

### "Great staffing app too"

May 26, 2016

4.0

I brought on two part time guys to help me take on new training clients. After meeting with my own clients all day, I was spending a lot of time on logistics for them. I feel like PocketSuite helped me cut down my staffing and client communications into stuff I can do on my phone in between clients. I'll give 'em 4 stars. PS. I just started using the Facebook scheduler and it's great.

Review Source

MP

Margie P.  
Life Coach  
  
Used the software for:

### "Helps me with client intake, processing credit cards, and reminding clients so they show up!"

September 3, 2016

5.0

This app has helped me transform my biz and focus on my life coaching. I've grown my client base almost 30% year over year since I'm able to stay so organized. Not sure what I'd do without my pocketsuite....the guys there are great and such a big help whenever you need it (which isn't very often since things are so easy).

Review Source

SM

Steve M.  
  
  
Used the software for:

### "Solid low rate options (+ scheduling)"

May 26, 2016

4.0

If your customers are like mine and usually pay by credit card then I suggest this app because of its low % rate. I'm so over Square's fees and PocketSuite flat out just has more features specifically designed around personal training. And they actually have customer service.

Review Source

BJ

Beth J.  
  
  
Used the software for:

### "New packages & classes"

May 26, 2016

5.0

They did it!! Their new update allows me to sell packages like gift cards. Also training classes are new too. Awesome for folks who are part of IDEA fit and ACE fitness....at least that's who I'm telling about this tool.

Review Source

GK

Gracie K.  
  
  
Used the software for:

### "Combo of scheduling and reminders"

May 26, 2016

4.0

Lots of app do the mobile scheduling. But this one actually gives you the ability to set up an automated text reminder series to be sent to clients. I just set it up and POOF they are set.

Review Source

CP

Carmina P.  
  
  
Used the software for:

### "Great job !Polished scheduling web app/communication"

October 15, 2016

5.0

Easier to handle than manually calling them, etc etc. So I am happy with this company and hopefully they don't disappoint me like another cleaning company just did.

Review Source

SS

Steven S.  
  
  
Used the software for:

### "Great Software!!!"

May 30, 2016

5.0

The developers did an unbelievable job!

Review Source

SM

Sammie M.  
Personal Assistant  
Political Organization  
Used the software for: Less than 6 months

### "Ease of use"

November 30, 2022

4.0

Pros

It's easy to use and operate. I enjoy the app interface and look.

Cons

I couldn't figure out how to pay at first. It felt like there were too many steps that could be condensed into one.

Review Source

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