Sapling Technologies

Sapling


5 / 5
130 reviews

Who Uses This Software?

Sapling is best for mid-market companies with 20 to 2,000 employees, typically distributed in multiple offices internationally.


Average Ratings

130 Reviews

  • 5 / 5
    Overall

  • 4.5 / 5
    Ease of Use

  • 5 / 5
    Customer Service

Product Details

  • Starting Price
    Not provided by vendor
  • Free Demo
    Yes
  • Deployment
    Cloud, SaaS, Web
  • Training
    Documentation
    Webinars
    Live Online
    In Person
  • Support
    Online
    Business Hours

Vendor Details

  • Sapling Technologies
  • www.saplinghr.com/
  • Founded 2016
  • United States

About Sapling

Sapling is a new kind HR platform for mid-market companies. Our software helps HR teams automate workflows, support data-driven decisions and be more strategic, and is the platform of choice for KAYAK, KPMG, Udemy and Sephora. We believe that when you create a great employee experience, HR can better support teams to do their best work.


Sapling Features

  • 360 Degree Feedback
  • Applicant Tracking
  • Benefits Management
  • Compensation Management
  • Employee Database
  • Employee Profiles
  • Onboarding
  • Payroll Management
  • Performance Management
  • Recruitment Management
  • Self Service Portal
  • Time & Attendance Management
  • Time Off Management
  • Document Management
  • E-Verify/I-9 Forms
  • Electronic Forms
  • Electronic Signature
  • Employee Handbook
  • Job Description Management
  • Orientation Management
  • Self Service Portal
  • Task Management
  • Training Management

Sapling Reviews Recently Reviewed!


Time-saving, efficient, intuitive experience

Feb 19, 2018
4/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: My favourite thing about Sapling is the ability to create customized onboarding journeys. Onboarding is so important to a company and Sapling enables you to create unforgettable experiences by automating the admin heavy side so that you can focus on creating a seamless/customised experiences.

Cons: It's reporting, storage and analytics capabilities have a long way to go. As we scale, I question wether we will outgrow it as a HRIS due to these things mentioned.

Overall: - Automated workflows

- Seamless scheduling

- customized onboarding experiences

- Increased visibility

- Clearer timelines/deadlines

- Clear responsibilities/ownership

- Org structure/ mapping capabilities

- Greater accountability

- easier planning/mapping

Vendor Response

by Sapling Technologies on November 30, 2018

Thank you for taking the time to write a such a detailed review. It's great to hear what you like best about Sapling and how Sapling has provided a way for you to create customized onboarding for new hires. At Sapling, no onboarding is the same and we love when teams like yours go above and beyond to make their onboarding experience special.

Reporting and analytics have been a big focus for the Sapling team in 2018 and we can't wait to share what we have been creating to help as your team grows!

Capterra loader

Have amplified employee onboarding with Sapling

Feb 14, 2018
5/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money

Pros: Having a platform for employees to learn about the culture and history of our organization, as well as get to know their colleagues ahead of starting, has greatly improved the onboarding process. We really enjoy the buddy feature, as it has taken our employee buddy program to a new level and increases engagement. Instead of having to use paper forms and checklists for onboarding, and sending back and forth emails, tasks are easily delegated to the appropriate people in my office and there's more transparency in the process.

Cons: Sapling has released a plethora of new features in the year that I've been on the platform, many from customer feedback. I'd like to see an Office 365 integration, as there currently is one with G Suite.

Vendor Response

by Sapling Technologies on November 30, 2018

Thanks for your kind words. The team here at Sapling is dedicated to helping new hires feel right at home and get to know their colleagues even before their first day. It's great to hear that UCSF has found success using the buddy feature. Buddy programs are a great way to kick-start the process of connecting with your new hire and making them feel welcomed.

Please keep the feedback coming and we're excited about the partnership we've created to help you do your best work!

A Modern application with a simple concept

Sep 23, 2018
5/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: The innovative technology that allows you to not only have easy access to your profile and your team memebers, but other leaders and team members in different locations to all be able to communicate and help one another. Also it's as if your at a one stop shop from easy accessible tabs to keep track of your daily tasks to making keeping track of all of your information safer and quicker than ever.

Cons: This software is awesome if your using it from a pc if your using a mobile device and could be a little frustrating to access certain things. Which could easily be solved by flipping your phone into the horizontally direction a lot of the tabs you wouldn't previously have see will now appear making everything to slot smoother.

Overall: Getting my hands on this new software has been a great experience I can access all the things I need and it keeps me updated on everything I need to know that is going on with not only my self but my team memeber I would highly recommend this software to anyone who wants a software that gets the job done all in one place

Vendor Response

by Sapling Technologies on November 30, 2018

Thanks so much for this insightful feedback. We truly appreciate your thorough feedback and use case scenarios. We are glad that Sapling is contributing to your success as a new hire.

We are sorry to hear about your mobile experience. But great news, we had a recent release to Sapling's mobile experience, which has optimized the overall mobile experience.

Fantastic! The Sapling team is so helpful and responsive.

Feb 27, 2018
5/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money

Pros: User friendly, easy to navigate for HR onboarding and offboarding. One of the rep is great about checking in to help and also updating our team on any changes or improvements that are coming up.

Cons: There are a couple of integrations that could be helpful if added such as Slack notifications. Would like for the org chart to be easier to use - sometimes has issues zooming in and out.

Vendor Response

by Sapling Technologies on August 14, 2018

Thank you for this feedback Jamie!!! We agree that having additional integrations for the tools you already use would be ideal.

In our roadmap, we are working on a few other integrations, and one of them is with Slack. Please learn more here- https://help.saplingapp.io/hr-and-admins/setting-up-saplings-slack-integration.

Capterra loader

Sapling has taken our onboarding process to the next level both internally and externally.

Feb 20, 2018
5/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money

Pros: Long gone are the days of Google spreadsheets and assorted Google docs. Sapling has saved us so much time and hassle by having all of the tasks in one assigned spot. Additionally, we pride ourselves on our onboarding experience and all of our new hires have commented on how welcome they felt even before they started. Sapling delivers a personalized experiences meant to educate the new hire about the company and ensure that they're able to hit the ground running on day one. Additionally, the customer support is phenomenal.

Cons: Sapling is a startup and still developing their technology so naturally has the occasional bug. The customer support is always great to help resolve any problems and I have no doubt that these will go away as they continue to grow

Vendor Response

by Sapling Technologies on November 30, 2018

Thank you for feedback Kristy!

We agree, long gone are the days of Google spreadsheets.

Sapling's goal is to ensure that your processes are automated to provide a streamlined onboarding and employee experience. We hear you, we have a long way to go, but we are constantly working on improving our platform and adding new functionalities to ensure that you continue being successful.

Capterra loader

Very clear and concise interface.

Aug 27, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Very clear and concise interface.

Varying levels of admin functions allow for complete control over editing company profile while also protecting conditional information.

Support during the sale, contract and implementation have been fantastic. All questions answers and plan put in place to make sure we launch when planned.

Cons: There is sometimes a delay when clicking in to edit tasks in workflows but it's not something that would stop me from using the software

Overall: Automated all HR information tracking which has saved a huge amount of time from an admin perspective. Extremely beneficial when onboarding a new team member.

Vendor Response

by Sapling Technologies on November 30, 2018

Thank you for sharing your insightful feedback with us. Sapling strives to be an automated all HR platform and it's great to hear that you see us this way. We hope that Sapling continues providing you and your organizing value by ensuring an automated, streamlined process.

In addition, our team highly enjoyed working with you throughout the sales, contract, and implementation stages and look forward to continue working with you to ensure Grow is successful.

Saves so much time, but needs improvement

Nov 08, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality
Likelihood to Recommend: 10.0/10 Not
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Pros: I appreciate the fact that I didn't have to physically walk into the office to sign paperwork and fill out forms before my first day. I also like that the interface was extremely simple and easy to use, especially for a non-tech-y person like me.

Cons: I think the software can improve by adding a "save changes" button. I had to ask HR a question regarding a form that was listed under the "your information (?)" section, and when I returned to it the next day, all the info I had input the night before was gone - not a totally huge inconvenience, but still a nuisance.

Vendor Response

by Sapling Technologies on November 30, 2018

Congrats on the new role Katrina and we appreciate your candid feedback.

We are happy to hear that you found the onboarding process streamlined and saw the befits of it. Team Sapling hopes to create a unique and engaging experience for new hires like yourself-even before they start.

We are sorry to hear that you experienced that nuisance, but we are always looking for feedback to improve our platform. So we thank you for sharing this with us.

So far it's good for the on-boarding process. Especially getting them started before they join.

Jun 25, 2018
4/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support
Likelihood to Recommend: 9.0/10 Not
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Pros: I can pass on tasks to other employees in the company and getting information to the employee before they begin.

Cons: Still some bugs they need to get through. I'd like to be able to customize a little more, but overall a good program.

Overall: Getting information out the candidate before they begin and being able to give tasks to employees for new hires.

Vendor Response

by Sapling Technologies on November 30, 2018

Thank you for your feedback and sharing your experience with us. While we are happy to hear that Sapling has being a great asset for your onboarding flow, we also want to ensure that you are successful with your employee experience.

We'd love to learn more about what additional customization you hoped for.

Capterra loader

At InVision, we rely heavily on Sapling to help us stay on track while we scale.

Feb 19, 2018
4/5
Overall

5 / 5
Ease of Use

3 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money

Pros: I love how customizable this platform is. It has evolved very quickly and the support team is super responsive. Each feature release provides new and improved ways for InVision to enrich our new hire experience.

Cons: With so many releases being launched sometimes the platform slows down quite a but which can be a bit tough. Mainly because I relay on this platform so much so when it slows down, my workflow is interrupted.

Vendor Response

by Sapling Technologies on August 14, 2018

Thank you for you feeback and time - we have taken action to changes as needed.

We've changed our release cycle so there should be no impact on application performance.

Simple yet powerful

Jun 18, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Sapling's end user interface is super intuitive and friendly to our end users. It's easy to understand and I love that everything is paperless! It has saved our HR team countless hours shuffling and filing paperwork.

Cons: It will be great for Sapling to continue to build out their API integrations with our HR software service providers in the future. So far the integration with ADP works fairly well.

Vendor Response

by Sapling Technologies on November 30, 2018

Hi Natasha! We truly appreciate your insights.

We are happy to hear that Sapling has been intuitive and user friendly not only for yourself, but the broader team. But most importantly we are happy to hear that Sapling has been saving you time on manual work since that time can now be used to refocus from people admin to people strategy.

We are also always looking to improve our product and have released Sapling's API.

Capterra loader

Life Changing!

Feb 05, 2018
5/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money

Pros: This has changed and made our onboarding process so much more efficient. No more google docs! Syncs with Greenhouse, Namely and more.

Cons: Can't wait for waterfall tasks, and more integrations.

Vendor Response

by Sapling Technologies on November 30, 2018

Thanks so much for the positive feedback! Other than helping companies like yours get off spreadsheets, we are also focused on creating efficiency through our integrations.

We're looking forward to bringing you and the rest of the team more value soon!

Sapling is a great HRIS

Oct 01, 2018
4/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support
Likelihood to Recommend: 8.0/10 Not
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Pros: The interface feels modern and simple; it strives to look and behave like the best apps that you use every day. It makes simple tasks as simple as they should be, and complex tasks easier to accomplish.

I like how Sapling encourages profile creation for a more social experience. Most HRIS software is cold and treats you like a peon. Sapling takes a warmer approach and makes it feel like you're connecting better with your coworkers.

Cons: The interface needs some more polish and performance improvements. Sapling also faces the same issue that other employee experience apps have where some parts of the interface can feel empty depending on how many features are in your company's license, and to what extent your company is utilizing those features. The layout (information architecture) seems too flat - It doesn't tell me what's most important.

Overall: Sapling really seems like a great fit for a company at our stage of growth. It seems to have everything we need.

Vendor Response

by Sapling Technologies on November 30, 2018

Thank you for your insightful feedback and time. This feedback has been shared with the broader team. We have taken action to changes as needed. We've changed our release cycles to ensure there is no impact on application performance.

Moving forward, we hope Sapling continues to provide you with a platform that allows you better connect with your organization.

Simple, easy to use tool that allowed me to virtually meet my coworkers before day one.

Jul 17, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support
Likelihood to Recommend: 9.0/10 Not
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Pros: I loved being able to check out the profiles of my future coworkers and see the organization mapped out by team.

Cons: I wish I could have advanced past the "upload a photo" page to finish signing docs and inputting other text info and come back once I had a photo ready. I didn't have a photo on hand so I it paused my process and i had to walk away and come back to it days later.

Overall: quickly and easily signed onboarding documents before my start day so I could focus on building relationships when I arrived at my new job instead of paperwork. Provided an easy to tackle to-do list for my first week.

Vendor Response

by Sapling Technologies on August 14, 2018

Congrats again on the new role and thank you for your time!

We appreciate the honesty in your feedback. In regards to the profile photo, we completely understand how this could be a pain point. The good news is that this could be a field that is not required, but this is based on company settings. To ensure that others users do not experience this, we've informed our program leads about your feedback.

First impression

Apr 01, 2019
5/5
Overall

3 / 5
Ease of Use

4 / 5
Features & Functionality
Likelihood to Recommend: 8.0/10 Not
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Pros: Clean, easy to use and navigate. The prompts were clear. This is my first time using the software, I was using it to get onboarded and to learn about my new team.

Cons: The People area didn't give me the views I needed all the time. For instance, when I clicked into one person from a specific department that I filtered, I saw the rest of the team on the side in circular icon form, but I had to role over to see their names, and I had no way of seeing their position, organizational structure. I also (when I hit the back button after that) it brought me back to the whole company and I had to filter all over again. I wish I was also able to see the team structure visually on someone's profile, including my own. And, be able to just click (XYZ team) on the side by profile pics to bring me directly back to the team I filtered.

Review of Sapling

Oct 06, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: I liked that i was able to use sapling not only on my computer but on my phone as well. It helps being in the field and still able to check in with each different team in different channels

Cons: One complaint I have, and i also just signed up for the service so i could be doing something wrong, but one complaint would be the notifications, once i click onto the messages that i received the notification from, the number don't always go away

Vendor Response

by Sapling Technologies on November 30, 2018

Congrats on the new role and we truly appreciate your feedback. We are always looking to improve our product.

In regards to tasks, once you complete them, they should be marked as completed immediately. We looked into this and as soon as the assignee completes the task, Sapling removes it from either the pending or overdue states and moves it over to the complete state. If you encounter this again, please reach out to us at help@trysapling.com.

Super easy to receive and complete tasks. I don't like how often I get signed out though.

Jul 13, 2018
5/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: Everything is simply labeled and easy to find. Menus are minimal in length so I can find stuff, the colors are not garish, the work flows are intuitive.

Cons: I get logged out after some minuscule amount of time. Sometimes I get massive amounts of lag in between screens, which is frustrating and I over-click

Overall: I know exactly what I'm supposed to be doing any any given time during our work week. Particularly helpful when onboarding to a new company.

Vendor Response

by Sapling Technologies on November 30, 2018

We value your feedback and thank you for taking the time. We are glad to hear that Sapling has provided you with a source of truth to ensure you are successful with your day to day flow.

In regards to the logout issue, we had a release that allows for this setting to be updated on the company level. Previously, after being idle for a few minutes the system would log you out for security purposes. But this should no longer be an issue.

My on boarding process is a lot quicker and much more organized!

Feb 20, 2018
5/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money

Pros: I love the many features that Sapling has to offer. My onboarding process has become so much faster and much more organized. I'd say my favorite part about this software would be how everything is generated automatically. I can schedule the welcome email to be sent out on an exact day and time and have team members sign documents all at once.

Also my Sapling representative has been super helpful and patient every step of the way, can't thank him and his team enough!

Vendor Response

by Sapling Technologies on November 30, 2018

Hi Yasmin! We are thrilled to hear that Sapling has provided you with the tools necessary to automate your onboarding process. Our team focuses on ensuring that all the companies we have a partnership with are successful and it sounds like that is the case here. Thank you again for this feedback.

Capterra loader

Sapling has been a great bridge between our ATS (Lever) and our payroll HRIS system (Namely).

Jul 18, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: Set-up, integration and maintenance is very simple and intuitive. The support team is very responsive.

Cons: I wish they integrated with Gmail to route messages through your actual email inbox as some other software does (Lever, for instance). I also wish they utilized DocuSign rather than EchoSign for the eSignature feature. It's a bit more robust and easy to use.

Vendor Response

by Sapling Technologies on November 30, 2018

Thank you for these insights Jason. We are happy to hear that this partnership has been successful in ensuring that all your programs speak to one another to combine all the moving pieces.

Currently, we use Sapling¿s e-signaturing iFrame through HelloSign. We had a release a few months back that allows you to customize and automate your documents by adding custom tokens. We'd love to hear what other functionalities you are looking for to explore them.

Super Easy On-Boarding Experience

Nov 15, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support
Likelihood to Recommend: 10.0/10 Not
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Pros: I liked how easy it was to navigate Sapling, I used it to start my on boarding at a new job. The interface and functionality was super easy to understand, I found it easy to go through each task and complete them.

Cons: This is minor, but when exploring to find my team I constantly had to click "see more team members" to load more people, maybe a scroll or some other type of way to load this info might be helpful? I found myself clicking this button 4-5+ times and eventually moved on.

Overall: My overall experience was positive! First day on boarding can be a lot of new information to work through but this was very approachable and seamless.

Vendor Response

by Sapling Technologies on November 30, 2018

Thank you for taking the time to write a such a detailed review.

It's great to hear what you like best about Sapling and how Sapling has provided you with the tools necessary to ensure a that you are first day.

We truly appreciate you also proving us with suggestions based on your user experience. This type of feedback is essential to ensure we we can improve our platform.

easy to use, smooth clean interface

Jul 12, 2018
5/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality
Likelihood to Recommend: 9.0/10 Not
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Pros: It seems pretty flexible. My HR organized the info needed into logical sections. The documents I needed to review were obvious. Progress was obvious and visible. I like that on the dashboard, the # of tasks I still need to complete is prominent.

Cons: Wish I could save the work in an incomplete section, so that even if I didn't fill out required fields, I can come back later and continue where I left off.

Vendor Response

by Sapling Technologies on August 14, 2018

Thank you for taking the time to review us! I know this can be time consuming and frustrating and can see why this would add big value to the preboarding experience.

Our design team is working hard to make the necessary changes to ensure the process is as smooth as possible. Having information automatically saved, is one of their end goals.

The support is extremely helpful as they genuinely strive to provide quality experience and solution

Feb 21, 2018
4/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
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Pros: The software streamlined our processes and reduced manual work through integrations and automation. The org chart also met our needs through the printable PDF feature for the leaders of the company.

Cons: When we started using Sapling, we ran into bugs and problematic nuances like any new technology; however, the software has transformed and grown significantly as Sapling always seek ways to improve.

Overall: Streamlined and reduced manual work through automation and integration.

Vendor Response

by Sapling Technologies on November 30, 2018

Thank you for your feedback. We are thrilled to hear that Sapling has been essential to ensuring that your processes are streamlined.

You are correct, in the last few months, we have made multiple changes to ensure that we are constantly improving our platform.

It's been easy viewing my tasks and referencing my profile to see what my teammates names are

Jul 17, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: It's laid out simply so it's easy to navigate to each area. I also love that I can see my entire team on here.

Cons: Sometimes it was difficult to find a task again if I accidentally marked a task as completed when it wasn't.

Overall: It's made training and onboarding easy

Vendor Response

by Sapling Technologies on November 30, 2018

Congrats on the new role! Thank you for taking the time to provide us with your insights. We are glad to hear that your onboarding and employee experience were enhanced by using Sapling.

We are always looking to make improvements where we can, so thank you for identifying your pain point with tasks. If you ever wanted to locate all completed tasks, you can do so by navigating over to the historical tasks and selecting on completed. This will provided you with an overview of all completed tasks.

Great for Task and Onboarding

Jul 20, 2018
5/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: Easiness of use combined with the option to scale according to business needs. Sapling provides a great platform to ensure employees stay organized.

Cons: Sapling has its own limitations and does not support a variety of other onboarding features that might be available through other solutions. Still, I believe this to be the best option for usability

Overall: Centralized platform to manage employees and assign tasks for onboarding

Vendor Response

by Sapling Technologies on November 30, 2018

Thank you for taking the time to review us. We are glad to hear that you found Sapling's interface intuitive. We are always looking to improve our platform and have new exciting releases upcoming. If you have any feature request, we'd love to hear about them.

Onboarding

Oct 19, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

3 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: The software was easy to use, I liked that I could use it from home and also that it only too a few minutes to complete

Cons: Some pages took a while to load, I would have to refresh the page to gain a response. Everything else was a breeze.

Overall: I had a great experience with Sapling, I wish all companies would use this software for the convenience of the on boarding process.

Vendor Response

by Sapling Technologies on November 30, 2018

Hi Shawna! Thank you for review and taking the time to share with us what worked for you and what we could improve on.

I wanted to provide you with an update regarding application performance, we have updated our release cycles to ensure you do not face this issue in the future.

Easy to use as a new employee

Jul 12, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support
Likelihood to Recommend: 10.0/10 Not
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Pros: I really enjoy the ease of use. The UI covers all of the needed assets in order to complete my work in a timely manner.

Cons: The one major issue I have is that Sapling logs me out far too quickly. I walk away from my desk for 5 minutes or so, and then I have to relog in.

Vendor Response

by Sapling Technologies on August 14, 2018

Thank you for this feedback Dale and we hear you.

The reason you were logged out is because after being idle for more than 10 minutes, you're logged out for security purposes.

But good news, at the end of next month we will have a release that includes a setting option to change this timeframe. Note, this is a company setting that will have to be updated by your company.

Easy, organised

Feb 14, 2018
4/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

4 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
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Pros: - It keeps me organised and I can track the employees' progress and activities at one glance.

- It is integrated with our hiring ATS system, Workable, which automatically helped us tracked any new hires made in Workable into Sapling

- Helps in creating their new work email

Cons: It doesn't notify you when employees made changes to their profile - which is crucial (e.g bank details)

Vendor Response

by Sapling Technologies on August 14, 2018

We sincerely appreciate your time and feedback.

Although, we don't currently have this functionality it is something that we are building in the future .

Currently, customers have two options. Either they can reference the history event for any changes made or you use Sapling¿s Slack integration which pushes Sapling Events and updates straight into your Slack.

Sapling Events provides complete visibility over your employee experience program and is available to Admin and Account owners in Sapling. This includes changes to employees, documents, tasks and company settings.

We are rolling our change reporting in Q4 2018.

Sapling is an effective onboarding tool - it's user-friendly for all current and future employees!

Feb 20, 2018
5/5
Overall

4 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: Easy of use and the ability for many people to use it (HR, recruiting, manager, employees and new hires). The support of the tool is excellent too. Sapling has customer success reps who are almost always available to assist with any features or requests.

Cons: The new layout is a little more confusing to use than the old one and slightly more clunky. Once you get used to it, it's not so bad.

Overall: Easy ability to onboard new hires and ensure that they have all the right information, access and set up before they arrive on their first day.

Easy to use and super helpful!

Jul 11, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money

Pros: Love how easy it had made the on boarding process for new employees and for internal folks as well!

Cons: Occasional bugs when using the software but the Sapling team is super responsive and quick to fix issues!

Vendor Response

by Sapling Technologies on November 30, 2018

We appreciate your feedback Melissa. We are happy to hear that Sapling has been a moving part to helping your team automate their employee experience.

We strive to ensure that whenever a problem arises, we fix it right away. Thank you for letting us know that your issues have been fixed in a timely manner and we are happy to keep helping out in anyway we can.

Clean Cut Navigation

Nov 02, 2018
4/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality
Likelihood to Recommend: 8.0/10 Not
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Pros: I really enjoyed how easy it was to through the process. Very well organized compared to other on-boarding apps have used in the past. GUI is easy on the eyes and has good flow. When I logged out and back in, was right where I left off. Really enjoyed seeing the team I am working with and all the new hires coming on board with me.

Cons: I did experience when I was signing a document the information boxes covered some of the content to view what I needed to input into a couple of boxes. Overlay was hiding text. I eventually figured out. This was the only thing the I ran into.

Vendor Response

by Sapling Technologies on November 30, 2018

Congrats on the your new role!

We thank you for taking the time to share your insights with us. Team Sapling is happy to hear that you found our interface intuitive and easy to follow.

Other than being an asset during your preboarding and employee experience, we hope that Sapling can be a form of getting to know your team and learning more about your company.

My experience with Sapling has been a positive one. It is a very useful and easy tool to use.

Jul 12, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money

Pros: This tool has helped me start my remote job in a very organized way. I got the instructions from the Peoples Ops team even before my start date through Sapling. It also helped me meet my new colleagues while working remotely.

Cons: It is not necessarily that I don't like but I wish there were more features implemented in your applications.

Vendor Response

by Sapling Technologies on August 14, 2018

We are glad to hear that Sapling has been useful to you as you were being onboarded.

We are always looking to improve our product and appreciate the feedback.

Sapling makes it easier for new employees to sign required paperwork & upload necessary documents.

Jul 20, 2018
5/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

4 / 5
Customer Support
Likelihood to Recommend: 8.0/10 Not
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Pros: It's easy to use. I don't have to figure out the steps of the process myself. The software gives me cues when a task is done and when I need to move on to the next task.

Cons: It's very glitchy on a phone. I tried on-boarding through my phone, it was very tedious. I couldn't understand what was missing, site isn't responsive enough for a phone.

Vendor Response

by Sapling Technologies on August 14, 2018

Thanks so much for this feedback and sorry to hear about your mobile experience.

Sapling's mobile experience is optimized for iPhone. We're releasing an update to our broader mobile experience in Q4 2018.

Great for studying!

Apr 11, 2019
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: I like that sapling offers college students homework assignments through their site.

Cons: I haven't encountered any issues so far using sapling.

First Experience with Sampling

Sep 24, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: I thought this was very effective, clean, smart and suer friendly. I really enjoyed the pre-work prior to my first day. Streamlined, sexy and smart.

Cons: There was nothing I did not like about this software.

Overall: Again, I think this is making everyone's lives more effective and efficient. Great invention.

Vendor Response

by Sapling Technologies on November 30, 2018

Thank you for taking the time to share your feedback. We are thrilled to hear about your experience.

We hope that as you continue using Sapling the experience remains user friendly and streamlined.

Capterra loader

New Hire - Sapling was a great day 1 resource

Oct 15, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality
Likelihood to Recommend: 10.0/10 Not
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Pros: I was hired into a new job, and had sapling access day 1.

It was an amazing resource for me as a new hire. It gave me a plethora of information that was well organized, informative and very intuitive to use.

Cons: I have not been using it very long, but no Cons so far!

Vendor Response

by Sapling Technologies on November 30, 2018

Thank you for taking the time to leave your feedback. We are happy to hear that you find the platform intuitive and informative. As you continue using the platform, we encourage you to provide us with any feedback.

Super simple!

Apr 16, 2019
5/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

4 / 5
Customer Support
Likelihood to Recommend: 8.0/10 Not
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Pros: I love how simple it is to create a profile and complete tasks. I also really enjoy how easy it is to navigate around others' profiles and see how everyone connects re: managers and organizational structure.

Cons: The tasks can stack up and it would be nice to have a way to sort them a little more manually.

Overall: Awesome! I'm a new hire at my company and this is honestly the best onboarding experience I have ever had - and Sapling has been a huge part of that.

New employee... streamlined onboarding

Nov 01, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality
Likelihood to Recommend: 10.0/10 Not
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Pros: Sapling made onboarding to my new company smooth and easy. I appreciated that I could find all the information I would need in one place. It was helpful to be able to write a short bio for myself to introduce (or reintroduce myself) to team member and to put names to faces before arriving on my first day. Also, having a timeline of the company's history was interesting to see what milestones they placed value on.

Cons: I really haven't had any negatives with Sapling yet. For the needs of onboarding as a new employee, it met all the criteria I can think of.

Vendor Response

by Sapling Technologies on November 30, 2018

Thank you so much for your thorough review Erin!

It's incredibly helpful to us to know what features you found most helpful. While we want to ensure you are successful for your first day, we also hope that using Sapling allows you better connect with your organization and your peers.

Getting Acclimated with Sapling

Aug 06, 2018
5/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality
Likelihood to Recommend: 8.0/10 Not
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Pros: The feature that helped me the most was the directory of my colleagues when I started my new job, it helped me remember names and feel less afraid that I would forget someone.

Cons: At one point, my listed tasks vanished and I felt lost during one of my first days of training at a new job. The problem was fixed several hours later though.

Overall: Starting a new job can be difficult, but Sapling was used to help keep me on task and helped me feel comfortable in a new environment.

Vendor Response

by Sapling Technologies on November 30, 2018

Congrats on the new role! We are happy that your pre boarding experience was helpful in ensuring that you were comfortable in your new environment.

One of our goals is to ensure that new hires have all the tools necessary for a successful employee experience. Thank you for sharing your use case on the Org chart and keep an eye out because in the upcoming months we will add enhancements to this feature.

Capterra loader

super easy and self explanatory

Jul 13, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

4 / 5
Customer Support

4 / 5
Value for Money

Pros: I like that I can see tasks easily and check things off. It is nice that everything can be linked so you can be directed straight to a different site

Cons: I haven't used it enough to notice any cons yet. I like how easy it is to use and that I was able to learn it quickly

Vendor Response

by Sapling Technologies on November 30, 2018

Congrats on the new role and thank you for the feedback. We are happy to hear that your experience was pleasant and that Sapling has enhanced your employee experience.

Sapling

Mar 28, 2019
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality
Likelihood to Recommend: 10.0/10 Not
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Pros: I truly like the ease of usage and the ability to navigate seamless.

Cons: At this time, because of my optimal experience with Sapling, I don't see any cons or anything that needs improvement.

Overall: I used Sapling to onboard with my company (ProcturU) and the experience was wonderful in terms of ease of usage, navigation from one point to another and how personable some questions were in terms of getting to know more about me as a person.

My employer Compass uses this platform to pre-onboard new team members. It was super easy to use!

Jul 11, 2018
5/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money

Pros: Makes paperwork easy to get through, don't need to bring in all my documents and wait until I'm actually in the office to get started. Sleek interface, efficient movement between sections and helpful customer service.

Cons: Submit button would often be a little slow to let you through to the next page (despite the fact all required fields were filled) so didn't move through pages as quickly as possible.

Overall: Easy to onboard new staff members.

Vendor Response

by Sapling Technologies on November 30, 2018

Thank you for taking the time to share your experience with us.

First, congrats on the role. Secondly, we are happy to hear that you found it easy to complete all your documents and action items prior to your date. We are also happy to hear that our support team was helpful.

For the pre-boarding experience, we recently revamped this process to ensure that its streamlined and easy to navigate.

Easy and simple to use!

Nov 20, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality
Likelihood to Recommend: 10.0/10 Not
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Pros: Sapling is easy and simple to use with a great and friendly User Interface. Highly recommended.

Cons: I haven't came across any problem yet as I'm a new user and I find it super easy to use!

Vendor Response

by Sapling Technologies on November 30, 2018

Thank you for taking the time to leave your feedback. We are happy to hear that you find the platform intuitive and informative. As you continue using the platform, we encourage you to provide us with any feedback.

Capterra loader

Great UX for HR onboarding software, highly recommend

Sep 23, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality
Likelihood to Recommend: 10.0/10 Not
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Pros: The UI seems friendly and responsive. The design is solid and modern.

Cons: Not very good at dealing with dropped connections (LTE hotspot, etc.)

Vendor Response

by Sapling Technologies on November 30, 2018

Congrats on the new role! Thank you for sharing this feedback with us.

We are always looking to improve our product and as so this is extremely helpful. But we are also happy to hear that you found our user interface friendly and responsive, which is what we strive for.

Experience a great pre-boarding experience!

Mar 27, 2019
4/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality
Likelihood to Recommend: 8.0/10 Not
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Pros: I liked the personalization of the messaging and branding as it came from the organization. There was a heads up as to what to expect - where to go and made me feel that there is a plan in place to ensure my success. It made me feel that the company cared about it's new hires. I like that you can meet the team and connect with them prior to your start.

Cons: The request to write up a profile was required and it didn't let me know what would happen - would it be immediately published - could I change it later? Who would see it? (it could very well be how it was configured and communicated by my company)

I wish that you could enter your information once and it would pre-populate (Name, SS, DOB etc for onboarding docs)

Overall: Overall great.

Capterra loader

Very simple onboarding flow and process

Sep 20, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support
Likelihood to Recommend: 9.0/10 Not
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Pros: Very simple step by step process to complete the flow. Uploading and reviewing documents was very simple as well. The pages seem very well polished and look modern compared to other HR web apps I've used in the past.

Cons: There are no error messages displayed for required fields and they can be hard to notice. Another improvement I would suggest is to split up some of the forms into multiple pages or have a way to save progress.

Vendor Response

by Sapling Technologies on November 30, 2018

We are glad to hear that Sapling has been useful to you as you were being on-boarded. We hope that Sapling continues to bring you value throughout your employee lifecycle.

Regarding your preboarding experience, we have improved this experience to ensure that new hires like yourself are able to smoothly completed your employee profile.

First Time User

Mar 08, 2019
5/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: convenience and ease of use for onboarding with a new company

Cons: Perhaps the UX can be improved in the future for my personal customized dashboard including but not limited to varying color options.

Overall: Great for welcoming new hires and alleviating the awkwardness of new day jitters with a new company. I love the access to all of my paperwork and the color coded and dates workflow.

Painless onboarding

Apr 09, 2019
4/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality
Likelihood to Recommend: 9.0/10 Not
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Pros: All of the docs I needed to review and then sign were right at my fingertips. The organization and presentation of these docs was great.

Cons: I am on a personal crusade to have UX designers embrace full dark colors on a light background. The lighter colors may look cool, or even worse, white text on a light color, but those choices make items hard to read and easy to miss.

Great software, would recommend!

Dec 03, 2018
4/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

4 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: How easy the implementation was! We were able to start using Sapling almost instantly, which meant we were able to speed up our onboarding process and save time right from day one.

Cons: There are some features which were not so intuitive, and we had to ask how to do them. But once you know what to do, it is easy to use.

Super User Friendly

Apr 12, 2019
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality
Likelihood to Recommend: 10.0/10 Not
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Pros: User Friendly, explained the process step by step, visually appealing layout

Cons: So far there is nothing that I dislike about this software.

Overall: I am completing a on boarding experience with a company. I love how easy it is to see everything in one spot, communicate with all team members and members of management, and send them necessary information (ie: documents)

Exquisitely simple and user-friendly

Jul 18, 2018
5/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: Sapling is very easy to use and keeps everything organized. I don't have to worry about trying to keep track of everything because it manages that for me. I value software that allows me to quickly engage and do what is required without being gimmicky and substanceless.

Cons: Nothing really. Some of the signature and image integrations can be a little finicky, but it really works well 99.9% of the time.

Overall: Major time-saver

Vendor Response

by Sapling Technologies on November 30, 2018

We truly appreciate your feedback and are happy to hear that Sapling has been an asset in ensuring that everything is managed within one place.

In regards to signatures and image integrations, we are always looking to improve our product and this feedback is essential to identifying what needs to be improved.

There were some technical glitches but overall a good experience

Jul 15, 2018
4/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: I love the task center, it made onboarding easy. I'm not a fan of text box minimums on reviews......

Cons: I didn't like that there were authentication scenarios that were not addressed, like being logged in for the first time and my session expiring led to some weird interactions of having to log out entirely and start over.

Also, some tasks wouldn't show up in the list until I deleted my cookies and started over. (I actually contacted your support team about it).

Vendor Response

by Sapling Technologies on November 30, 2018

Thank you for your feedback and sharing your experience with us. We hope our support team was able to ensure that these issues were fixed.

Hope that your experienced has improved since, and we are glad to hear that overall your experience was a good one.