# Page 2 | Sapling Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Page 2 - Is Sapling the right Onboarding solution for you? Explore 244 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/151559/Sapling/reviews --- Sapling 4.7 (244) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Page 2 - Reviews of Sapling ## Showing most helpful reviews Showing 26-50 of 244 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use KW Kybrinna W. Human Resource Representative Medical Practice Used the software for: Less than 6 months ### "Sapling competition" May 8, 2019 4.0 It has been good. It is a solid software and has a very knowledgeable staff. While there is always room for improvement, being progressive with review offerings will make the technology community buzz. Pros User interface is awesome: With todays fast pace demand for more intuitive interfacing technoligies and data recovery, Sapling does a great job in addressing the everyday technical issues from recruiting to onboarding completion and document storage issues. While automization can result in cumbersom changes to workflows and clunky tasking, Saplings User interface is Simple, Clean and visually organized in it's step process. Cons Feed creation and implementation process: There are some setup quirks in site formating, email notifications to New Hires, and communications configurations between softwares. As a Client I know that not all are technologically gifted in the architect of development and operational implementation. It would be beneficial if Sapling's implementation team had some one on one forcast requirements of the Client and the HRIS Software Support team. I was looped in after the 3rd implementation attempt had crashed. Reporting and file creators along with Software team's communications feed and Market place implementation staff been in on this - one on one confrencing, a robust "sandboxing," and a slower sectioned rollout occured. I think this would have gone A-LOT smoother. Technical support: A week? Seriously? No other offerings or work arounds? Especially for mutistate companies. Verbage visibility: Soft gray is very hard on the eyes. Backlit screens and overhead florescents make it difficult - even with a difuser. Wish you could use your purple or a medium blue color that would differentiate between titles etc. and information entered. Review Source Jonathan W. Talent Development Specialist Higher Education Used the software for: 1-2 years ### "Have amplified employee onboarding with Sapling" February 14, 2018 5.0 Pros Having a platform for employees to learn about the culture and history of our organization, as well as get to know their colleagues ahead of starting, has greatly improved the onboarding process. We really enjoy the buddy feature, as it has taken our employee buddy program to a new level and increases engagement. Instead of having to use paper forms and checklists for onboarding, and sending back and forth emails, tasks are easily delegated to the appropriate people in my office and there's more transparency in the process. Cons Sapling has released a plethora of new features in the year that I've been on the platform, many from customer feedback. I'd like to see an Office 365 integration, as there currently is one with G Suite. Review Source Response from Kallidus November 30, 2018 Thanks for your kind words. The team here at Sapling is dedicated to helping new hires feel right at home and get to know their colleagues even before their first day. It's great to hear that UCSF has found success using the buddy feature. Buddy programs are a great way to kick-start the process of connecting with your new hire and making them feel welcomed. Please keep the feedback coming and we're excited about the partnership we've created to help you do your best work! Kristy W. HR Specialist Computer Software Used the software for: 6-12 months ### "Sapling has taken our onboarding process to the next level both internally and externally. " February 20, 2018 5.0 Pros Long gone are the days of Google spreadsheets and assorted Google docs. Sapling has saved us so much time and hassle by having all of the tasks in one assigned spot. Additionally, we pride ourselves on our onboarding experience and all of our new hires have commented on how welcome they felt even before they started. Sapling delivers a personalized experiences meant to educate the new hire about the company and ensure that they're able to hit the ground running on day one. Additionally, the customer support is phenomenal. Cons Sapling is a startup and still developing their technology so naturally has the occasional bug. The customer support is always great to help resolve any problems and I have no doubt that these will go away as they continue to grow Review Source Response from Kallidus November 30, 2018 Thank you for feedback Kristy! We agree, long gone are the days of Google spreadsheets. Sapling's goal is to ensure that your processes are automated to provide a streamlined onboarding and employee experience. We hear you, we have a long way to go, but we are constantly working on improving our platform and adding new functionalities to ensure that you continue being successful. CW Clare W. Product Manager - Delivery Retail Used the software for: 2+ years ### "Fantastic software that saves time and makes your job easier!" October 18, 2020 5.0 Pros Sapling targets CRMs and messaging platforms to help agents create personalized responses more efficiently. Managers gain conversational insights to coach and prepare teams. It helps you speed up your business process. It's great that Autocomplete Everywhere allows agents to respond to customers faster by providing deep learning-powered autocomplete suggestions across all messaging platforms. Another favorite feature of Sapling Suggest is that it automatically suggests responses to customer chats or help desk calls by matching customer queries with relevant responses. It allows you to effortlessly manage high incoming volumes, in short, an excellent software. Cons I did not have a negative experience about this software, everything is very good. There is nothing that I don't like. Review Source Emily B. Office Admin & EA Computer Software Used the software for: Less than 6 months ### "Very clear and concise interface." August 27, 2018 5.0 Automated all HR information tracking which has saved a huge amount of time from an admin perspective. Extremely beneficial when onboarding a new team member. Pros Very clear and concise interface. Varying levels of admin functions allow for complete control over editing company profile while also protecting conditional information. Support during the sale, contract and implementation have been fantastic. All questions answers and plan put in place to make sure we launch when planned. Cons There is sometimes a delay when clicking in to edit tasks in workflows but it's not something that would stop me from using the software Review Source Response from Kallidus December 1, 2018 Thank you for sharing your insightful feedback with us. Sapling strives to be an automated all HR platform and it's great to hear that you see us this way. We hope that Sapling continues providing you and your organizing value by ensuring an automated, streamlined process. In addition, our team highly enjoyed working with you throughout the sales, contract, and implementation stages and look forward to continue working with you to ensure Grow is successful. Nancy K. People Operations Coordinator Internet Used the software for: 6-12 months ### "At InVision, we rely heavily on Sapling to help us stay on track while we scale." February 19, 2018 4.0 Pros I love how customizable this platform is. It has evolved very quickly and the support team is super responsive. Each feature release provides new and improved ways for InVision to enrich our new hire experience. Cons With so many releases being launched sometimes the platform slows down quite a but which can be a bit tough. Mainly because I relay on this platform so much so when it slows down, my workflow is interrupted. Review Source Response from Kallidus August 14, 2018 Thank you for you feeback and time - we have taken action to changes as needed. We've changed our release cycle so there should be no impact on application performance. Mallory M. Senior Manager, People Internet Used the software for: 1-2 years ### "Life Changing!" February 5, 2018 5.0 Pros This has changed and made our onboarding process so much more efficient. No more google docs! Syncs with Greenhouse, Namely and more. Cons Can't wait for waterfall tasks, and more integrations. Review Source Response from Kallidus November 30, 2018 Thanks so much for the positive feedback! Other than helping companies like yours get off spreadsheets, we are also focused on creating efficiency through our integrations. We're looking forward to bringing you and the rest of the team more value soon! Natasha D. HR Director, Talent Management Used the software for: 1-2 years ### "Simple yet powerful" June 18, 2018 5.0 Pros Sapling's end user interface is super intuitive and friendly to our end users. It's easy to understand and I love that everything is paperless! It has saved our HR team countless hours shuffling and filing paperwork. Cons It will be great for Sapling to continue to build out their API integrations with our HR software service providers in the future. So far the integration with ADP works fairly well. Review Source Response from Kallidus December 1, 2018 Hi Natasha! We truly appreciate your insights. We are happy to hear that Sapling has been intuitive and user friendly not only for yourself, but the broader team. But most importantly we are happy to hear that Sapling has been saving you time on manual work since that time can now be used to refocus from people admin to people strategy. We are also always looking to improve our product and have released Sapling's API. RH Renee H. Crew Trainer Fund-Raising Used the software for: Less than 6 months ### "A Modern application with a simple concept " September 24, 2018 5.0 Getting my hands on this new software has been a great experience I can access all the things I need and it keeps me updated on everything I need to know that is going on with not only my self but my team memeber I would highly recommend this software to anyone who wants a software that gets the job done all in one place Pros The innovative technology that allows you to not only have easy access to your profile and your team memebers, but other leaders and team members in different locations to all be able to communicate and help one another. Also it’s as if your at a one stop shop from easy accessible tabs to keep track of your daily tasks to making keeping track of all of your information safer and quicker than ever. Cons This software is awesome if your using it from a pc if your using a mobile device and could be a little frustrating to access certain things. Which could easily be solved by flipping your phone into the horizontally direction a lot of the tabs you wouldn’t previously have see will now appear making everything to slot smoother. Review Source Response from Kallidus December 1, 2018 Thanks so much for this insightful feedback. We truly appreciate your thorough feedback and use case scenarios. We are glad that Sapling is contributing to your success as a new hire. We are sorry to hear about your mobile experience. But great news, we had a recent release to Sapling's mobile experience, which has optimized the overall mobile experience. VR Verified Reviewer Senior Technical Writer Computer Software Used the software for: Less than 6 months ### "Sapling is a great HRIS" October 2, 2018 4.0 Sapling really seems like a great fit for a company at our stage of growth. It seems to have everything we need. Pros The interface feels modern and simple; it strives to look and behave like the best apps that you use every day. It makes simple tasks as simple as they should be, and complex tasks easier to accomplish. I like how Sapling encourages profile creation for a more social experience. Most HRIS software is cold and treats you like a peon. Sapling takes a warmer approach and makes it feel like you're connecting better with your coworkers. Cons The interface needs some more polish and performance improvements. Sapling also faces the same issue that other employee experience apps have where some parts of the interface can feel empty depending on how many features are in your company's license, and to what extent your company is utilizing those features. The layout (information architecture) seems too flat - It doesn't tell me what's most important. Review Source Response from Kallidus December 1, 2018 Thank you for your insightful feedback and time. This feedback has been shared with the broader team. We have taken action to changes as needed. We've changed our release cycles to ensure there is no impact on application performance. Moving forward, we hope Sapling continues to provide you with a platform that allows you better connect with your organization. Franchesca Y. HR Generalist Computer Software Used the software for: Less than 6 months ### "Sapling is amazing!" January 2, 2020 5.0 Overall, I think they've done a great job with the platform/service and our team is looking forward to any new updates! Pros \- I love how user-friendly the platform is for Employees - The platform is aesthetically pleasing - Our Implementation Manager, \[SENSITIVE CONTENT HIDDEN\], is incredibly responsive and helpful to any questions/concerns we have - It has helped save us SO much time with the integrations from Lever and ADP - We can make custom workflows to help keep our growing team on the same page Cons \- Employee Documents could be separated out into categories to make it easy for admin access & compliance purposes - There should be a way to capture I-9 & W-4 information for employees Review Source VR Verified Reviewer User Experience Designer Used the software for: Less than 6 months ### "Super easy to receive and complete tasks. I don't like how often I get signed out though." July 13, 2018 5.0 I know exactly what I'm supposed to be doing any any given time during our work week. Particularly helpful when onboarding to a new company. Pros Everything is simply labeled and easy to find. Menus are minimal in length so I can find stuff, the colors are not garish, the work flows are intuitive. Cons I get logged out after some minuscule amount of time. Sometimes I get massive amounts of lag in between screens, which is frustrating and I over-click Review Source Response from Kallidus December 1, 2018 We value your feedback and thank you for taking the time. We are glad to hear that Sapling has provided you with a source of truth to ensure you are successful with your day to day flow. In regards to the logout issue, we had a release that allows for this setting to be updated on the company level. Previously, after being idle for a few minutes the system would log you out for security purposes. But this should no longer be an issue. DS Dharmik S. Project coordinator Information Technology and Services Used the software for: 6-12 months ### "Very helpful tool to get people on board" July 13, 2022 5.0 Pros The best part is the UI they are providing to the users, They are frequently changing the UI to improve customer satisfaction. The support we are getting from the customer team is also the best they are very supportive. we can easily look at everyone's important information with a simple but pretty view. Cons When they are implementing new features it takes a lot of time. They should focus more to get the integration with other platforms. Review Source Jason H. Manager, People Operations Aviation & Aerospace Used the software for: Less than 6 months ### "Sapling has been a great bridge between our ATS (Lever) and our payroll HRIS system (Namely). " July 18, 2018 5.0 Pros Set-up, integration and maintenance is very simple and intuitive. The support team is very responsive. Cons I wish they integrated with Gmail to route messages through your actual email inbox as some other software does (Lever, for instance). I also wish they utilized DocuSign rather than EchoSign for the eSignature feature. It's a bit more robust and easy to use. Review Source Response from Kallidus December 1, 2018 Thank you for these insights Jason. We are happy to hear that this partnership has been successful in ensuring that all your programs speak to one another to combine all the moving pieces. Currently, we use Sapling¿s e-signaturing iFrame through HelloSign. We had a release a few months back that allows you to customize and automate your documents by adding custom tokens. We'd love to hear what other functionalities you are looking for to explore them. VR Verified Reviewer Customer Success Computer Software Used the software for: Less than 6 months ### "Great So Far" February 16, 2021 4.0 So far so good. I haven't heard any complaints and it gets the job done. I don't know what the price is, but it seems more cost-effective than others for what we use it for. Pros It has been easy to use out of the box. The time management piece is simplistic. The historical export of data from the previous provider seems to be working. The company page also seems inviting for new employees, it is all branded well. Cons The one thing I wish it had was a google calendar integration that allows you to add it to your own calendar and the company calendar after PTO has been approved. I feel like we had this from Zenefits, and it is a real pain to deal with. The UI seems a bit dated. Review Source VR Verified Reviewer Booking Manager E-Learning Used the software for: Less than 6 months ### "Sapling: Análisis y evaluación." February 14, 2023 5.0 Pros Lo que más me ha gustado de Sapling es que ofrece una gran cantidad de herramientas útiles para administrar los recursos humanos de una empresa. La plataforma incluye un sistema de seguimiento de empleados, un sistema de gestión de talentos, un sistema de evaluación de desempeño y un sistema de planificación de recursos humanos. También incluye herramientas de contratación, administración de beneficios y gestión de seguridad social. Estas herramientas permiten a las empresas gestionar sus recursos humanos de manera más eficiente. Cons Carece de un sistema de reportes para la plataforma. Esto puede hacer que sea difícil para los gerentes de recursos humanos rastrear y evaluar el rendimiento de los empleados. Además, la plataforma no cuenta con un sistema de seguridad robusto, lo que puede afectar la seguridad de los datos. Review Source JS Julie S. Senior People Operations Analyst Design Used the software for: 1-2 years ### "Sapling review" June 30, 2022 4.0 I think it works for us, but could be enhanced with a few bugs that I've experienced Pros I like that you can set the workflows to assign relative to start date, assigning tasks, sending out onboarding emails. Cons Default email address first name last name without the period! Review Source JL Jenn L. Sr Manager, HR Operations Computer Software Used the software for: 6-12 months ### "Quality Pre-Boarding for Future Employees" August 20, 2019 5.0 Our experience with Sapling was amazing from selection to going live. Estefany was our point of contact through the implementation process and she was incredibly organized, thorough and helpful. It was really an amazing experience. Pros I love that the tool integrates seamlessly with Greenhouse and WorkforceNow, that it's easy to use, that it's visually appealing and customizable. Cons It works great, unfortunately I need to enter 40 characters in this box. Review Source JG Jamie G. People Ops Associate Used the software for: 1-2 years ### "Fantastic! The Sapling team is so helpful and responsive." February 27, 2018 5.0 Pros User friendly, easy to navigate for HR onboarding and offboarding. One of the rep is great about checking in to help and also updating our team on any changes or improvements that are coming up. Cons There are a couple of integrations that could be helpful if added such as Slack notifications. Would like for the org chart to be easier to use - sometimes has issues zooming in and out. Review Source Response from Kallidus August 14, 2018 Thank you for this feedback Jamie!!! We agree that having additional integrations for the tools you already use would be ideal. In our roadmap, we are working on a few other integrations, and one of them is with Slack. Please learn more here- https://help.saplingapp.io/hr-and-admins/setting-up-saplings-slack-integration. Thang N. Senior iOS Developer Information Technology and Services Used the software for: Less than 6 months ### "Sapling will cover most of your need" January 12, 2021 4.0 I have been using it for a while and so far it does a good job of an HR tool, I am overall happy with it. Pros Employee profile is really detailed and I can add a lot of fields. It's easy to use with simple navigation. Document management is a great feature to get me onboard and keep track of my documents. Cons Doesn't really useful after I get to know more about my company and other colleagues. I only update my profile once or twice ever. Doesn't really good at task management, since there are other better tools for that. Review Source MY Miyo Y. HR Generalist Computer Software Used the software for: Less than 6 months ### "Implemented Sapling Twice Now" January 6, 2020 4.0 Onboarding and offboarding has been enhanced in both companies I've implemented Sapling. The integrations have saved not only the People/HR team time, but other teams too! Pros I've implemented Sapling twice and found it easy to use and with a good CS rep, it'll go smoothly and your questions will be answered quickly. Once everything is set up, it's super easy to use. Cons There are still some functions that aren't that great; ie. start date change, but Sapling is working on it. Alternatives considered [BambooHR](https://www.capterra.com/p/110968/BambooHR/) Reason for choosing Sapling The integration to ADP. Switched from [ADP Workforce Now](https://www.capterra.com/p/155895/WorkforceNow/) The onboarding and offboarding process was all over the place. Review Source VR Verified Reviewer Designer Real Estate Used the software for: I used a free trial ### "Super Easy On-Boarding Experience" November 15, 2018 5.0 My overall experience was positive! First day on boarding can be a lot of new information to work through but this was very approachable and seamless. Pros I liked how easy it was to navigate Sapling, I used it to start my on boarding at a new job. The interface and functionality was super easy to understand, I found it easy to go through each task and complete them. Cons This is minor, but when exploring to find my team I constantly had to click "see more team members" to load more people, maybe a scroll or some other type of way to load this info might be helpful? I found myself clicking this button 4-5+ times and eventually moved on. Review Source Response from Kallidus December 1, 2018 Thank you for taking the time to write a such a detailed review. It's great to hear what you like best about Sapling and how Sapling has provided you with the tools necessary to ensure a that you are first day. We truly appreciate you also proving us with suggestions based on your user experience. This type of feedback is essential to ensure we we can improve our platform. VR Verified Reviewer Team Lead Information Technology and Services Used the software for: 1-2 years ### "Great for onboarding and offboarding tasks" July 19, 2019 5.0 Onboarding and offboarding has been a breeze with Sapling. Pros I love how easy it is to view your assigned tasks and see the progress of current tasks. I love how visually appealing the user interface is as well. It's very clean and easy to use. Cons There is an issue with the search function that they still need to fix. Sometimes the search doesn't work. Review Source VR Verified Reviewer Server Hospitality Used the software for: 2+ years ### "Great for studying!" April 11, 2019 5.0 Pros I like that sapling offers college students homework assignments through their site. Cons I haven't encountered any issues so far using sapling. Review Source RG Rebecca G. UX Designer Information Technology and Services Used the software for: Less than 6 months ### "First impression" April 1, 2019 5.0 Pros Clean, easy to use and navigate. The prompts were clear. This is my first time using the software, I was using it to get onboarded and to learn about my new team. Cons The People area didn't give me the views I needed all the time. For instance, when I clicked into one person from a specific department that I filtered, I saw the rest of the team on the side in circular icon form, but I had to role over to see their names, and I had no way of seeing their position, organizational structure. I also (when I hit the back button after that) it brought me back to the whole company and I had to filter all over again. I wish I was also able to see the team structure visually on someone's profile, including my own. And, be able to just click (XYZ team) on the side by profile pics to bring me directly back to the team I filtered. Review Source Similar Products Featured ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.