# Page 3 | Sapling Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Page 3 - Is Sapling the right Onboarding solution for you? Explore 244 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/151559/Sapling/reviews --- Sapling 4.7 (244) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Page 3 - Reviews of Sapling ## Showing most helpful reviews Showing 51-75 of 244 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use VR Verified Reviewer Email Marketing Associate Computer Networking Used the software for: Less than 6 months ### "Super simple!" April 16, 2019 5.0 Awesome! I'm a new hire at my company and this is honestly the best onboarding experience I have ever had - and Sapling has been a huge part of that. Pros I love how simple it is to create a profile and complete tasks. I also really enjoy how easy it is to navigate around others' profiles and see how everyone connects re: managers and organizational structure. Cons The tasks can stack up and it would be nice to have a way to sort them a little more manually. Review Source VR Verified Reviewer Implementation Coordinator Hospitality Used the software for: Less than 6 months ### "Getting Acclimated with Sapling" August 6, 2018 5.0 Starting a new job can be difficult, but Sapling was used to help keep me on task and helped me feel comfortable in a new environment. Pros The feature that helped me the most was the directory of my colleagues when I started my new job, it helped me remember names and feel less afraid that I would forget someone. Cons At one point, my listed tasks vanished and I felt lost during one of my first days of training at a new job. The problem was fixed several hours later though. Review Source Response from Kallidus December 1, 2018 Congrats on the new role! We are happy that your pre boarding experience was helpful in ensuring that you were comfortable in your new environment. One of our goals is to ensure that new hires have all the tools necessary for a successful employee experience. Thank you for sharing your use case on the Org chart and keep an eye out because in the upcoming months we will add enhancements to this feature. PS Pablo S. Account Executive E-Learning Used the software for: 6-12 months ### "The most practical HR tool" May 31, 2022 5.0 Has eased my processes and fastened every authorization, request, etc Pros It arranges everything you need to Onboard and manage a team. Very easy and user-friendly interphase Cons The least favorable tool or that could improve is the payroll platform Review Source CP Cristina P. People Coordinator Internet Used the software for: 6-12 months ### "Great Concept " October 29, 2019 4.0 Sapling is a great tool to ensure a new hire is all set on their first day, when it works properly. Pros I like that new hires are able to complete essential information before their start date so they don't have to spend time on their first day completing their tax form and I-9. Also, managers are able to fill in information about their need hire, like software needs, and IT can view and work with that info. Cons Inconsistency. Sometimes the program works as needed, sometimes it doesn't and there's no way of telling unless the new hire contacts you before their first day letting you know that they're having tech issues. Also, if an email is scheduled to go out a few days in the future, there's no way to edit or make changes to the scheduled email once you've onboarded the new hire. Review Source VR Verified Reviewer Sales Representative Marketing and Advertising Used the software for: Less than 6 months ### "Easy and simple to use!" November 20, 2018 5.0 Pros Sapling is easy and simple to use with a great and friendly User Interface. Highly recommended. Cons I haven't came across any problem yet as I'm a new user and I find it super easy to use! Review Source Response from Kallidus December 1, 2018 Thank you for taking the time to leave your feedback. We are happy to hear that you find the platform intuitive and informative. As you continue using the platform, we encourage you to provide us with any feedback. KG Katrina G. Executive Assistant Luxury Goods & Jewelry Used the software for: Less than 6 months ### "Saves so much time, but needs improvement" November 9, 2018 5.0 Pros I appreciate the fact that I didn't have to physically walk into the office to sign paperwork and fill out forms before my first day. I also like that the interface was extremely simple and easy to use, especially for a non-tech-y person like me. Cons I think the software can improve by adding a "save changes" button. I had to ask HR a question regarding a form that was listed under the "your information (?)" section, and when I returned to it the next day, all the info I had input the night before was gone – not a totally huge inconvenience, but still a nuisance. Review Source Response from Kallidus December 1, 2018 Congrats on the new role Katrina and we appreciate your candid feedback. We are happy to hear that you found the onboarding process streamlined and saw the befits of it. Team Sapling hopes to create a unique and engaging experience for new hires like yourself-even before they start. We are sorry to hear that you experienced that nuisance, but we are always looking for feedback to improve our platform. So we thank you for sharing this with us. VR Verified Reviewer Converter Squad Internet Used the software for: Less than 6 months ### "There were some technical glitches but overall a good experience" July 15, 2018 4.0 Pros I love the task center, it made onboarding easy. I'm not a fan of text box minimums on reviews...... Cons I didn't like that there were authentication scenarios that were not addressed, like being logged in for the first time and my session expiring led to some weird interactions of having to log out entirely and start over. Also, some tasks wouldn't show up in the list until I deleted my cookies and started over. (I actually contacted your support team about it). Review Source Response from Kallidus December 1, 2018 Thank you for your feedback and sharing your experience with us. We hope our support team was able to ensure that these issues were fixed. Hope that your experienced has improved since, and we are glad to hear that overall your experience was a good one. SR Seanmichael R. Learning Development Specialist Automotive Used the software for: Less than 6 months ### "Simple, easy to use tool that allowed me to virtually meet my coworkers before day one." July 17, 2018 5.0 quickly and easily signed onboarding documents before my start day so I could focus on building relationships when I arrived at my new job instead of paperwork. Provided an easy to tackle to-do list for my first week. Pros I loved being able to check out the profiles of my future coworkers and see the organization mapped out by team. Cons I wish I could have advanced past the "upload a photo" page to finish signing docs and inputting other text info and come back once I had a photo ready. I didn't have a photo on hand so I it paused my process and i had to walk away and come back to it days later. Review Source Response from Kallidus August 14, 2018 Congrats again on the new role and thank you for your time! We appreciate the honesty in your feedback. In regards to the profile photo, we completely understand how this could be a pain point. The good news is that this could be a field that is not required, but this is based on company settings. To ensure that others users do not experience this, we've informed our program leads about your feedback. WQ Wendy Q. PeopleOps Coordinator Computer Software Used the software for: 6-12 months ### "The support is extremely helpful as they genuinely strive to provide quality experience and solution" February 21, 2018 4.0 Streamlined and reduced manual work through automation and integration. Pros The software streamlined our processes and reduced manual work through integrations and automation. The org chart also met our needs through the printable PDF feature for the leaders of the company. Cons When we started using Sapling, we ran into bugs and problematic nuances like any new technology; however, the software has transformed and grown significantly as Sapling always seek ways to improve. Review Source Response from Kallidus December 1, 2018 Thank you for your feedback. We are thrilled to hear that Sapling has been essential to ensuring that your processes are streamlined. You are correct, in the last few months, we have made multiple changes to ensure that we are constantly improving our platform. VR Verified Reviewer HR Business Partner Internet Used the software for: Less than 6 months ### "A good tool! " March 5, 2019 4.0 Pros Sapling has really streamlined our new hire on boarding and made my life 10x easier. Cons I think the product still has a long way to go - every other week I feel like something is breaking or I have a weird glitch and that can't be explained. Review Source VR Verified Reviewer Vice President Of Products Automotive Used the software for: Less than 6 months ### "I was a candidate who was on-boarded with this software" July 31, 2018 4.0 Easy On-boarding Process. Pros Simplicity and ease of use. The flows were logical I thought. Also the login process was seamless. I didn't face any glitches Cons The benefits sign on process was slightly less intuitive. I wasn't sure what I was NOT signing up for (E.g. was 401K sign up part of this?) It logged me out every other minute. Annoying. Review Source Response from Kallidus December 1, 2018 Thank you for your candid feedback. We are happy to hear that you found the platform easy and simple to use. Regarding your log out issues, this was a setting to ensure that after being idle for a few minute, the system would log you out for security purposes. But we had a release that now allows for this settings to prolong the time, or to never log a user out. BG Brittany G. Loyalty Consultant Medical Devices Used the software for: Less than 6 months ### "Review of Sapling" October 6, 2018 5.0 Pros I liked that i was able to use sapling not only on my computer but on my phone as well. It helps being in the field and still able to check in with each different team in different channels Cons One complaint I have, and i also just signed up for the service so i could be doing something wrong, but one complaint would be the notifications, once i click onto the messages that i received the notification from, the number don't always go away Review Source Response from Kallidus December 1, 2018 Congrats on the new role and we truly appreciate your feedback. We are always looking to improve our product. In regards to tasks, once you complete them, they should be marked as completed immediately. We looked into this and as soon as the assignee completes the task, Sapling removes it from either the pending or overdue states and moves it over to the complete state. If you encounter this again, please reach out to us at help@trysapling.com. VR Verified Reviewer CEO and Co-Founder Internet Used the software for: Less than 6 months ### "Easy Onboarding" October 29, 2018 5.0 Pros Made it very easy to get started with my new role - clear onboarding instructions, details about the company, and notifications on tax documents and identification I had to bring. Cons The mobile interface wasn't as easy to use -- I started the docs in Mobile and ended up switching back to my computer. Review Source Response from Kallidus December 1, 2018 Congrats on the new role and thank you for taking the time to share your thoughts with us. We strive to ensure that all new hires have the information available to have a successful first day. In regard to your mobile experience, this is feedback that was previously received and we improved our mobile experience by optimizing it. AO Anna O. Student E-Learning Used the software for: 1-2 years ### "Sapling for students " August 29, 2019 5.0 Good once it was set up. Pros It was easy to navigate and see what was due and when the due dates were. It also gave good feedback when a question was answered wrong on how to answer it correctly. Cons It was difficult to get it to match up and open in my browser. I had to contact customer support, but customer support was very helpful and helped me resolve the problem quickly. Review Source YM Yasmin M. Human Resources Coordinator Used the software for: Less than 6 months ### "My on boarding process is a lot quicker and much more organized! " February 21, 2018 5.0 Pros I love the many features that Sapling has to offer. My onboarding process has become so much faster and much more organized. I'd say my favorite part about this software would be how everything is generated automatically. I can schedule the welcome email to be sent out on an exact day and time and have team members sign documents all at once. Also my Sapling representative has been super helpful and patient every step of the way, can't thank him and his team enough! Review Source Response from Kallidus December 1, 2018 Hi Yasmin! We are thrilled to hear that Sapling has provided you with the tools necessary to automate your onboarding process. Our team focuses on ensuring that all the companies we have a partnership with are successful and it sounds like that is the case here. Thank you again for this feedback. BB Brittany B. Manager of People Operations Financial Services Used the software for: 6-12 months ### "Sapling is an effective onboarding tool - it's user-friendly for all current and future employees!" February 20, 2018 5.0 Easy ability to onboard new hires and ensure that they have all the right information, access and set up before they arrive on their first day. Pros Easy of use and the ability for many people to use it (HR, recruiting, manager, employees and new hires). The support of the tool is excellent too. Sapling has customer success reps who are almost always available to assist with any features or requests. Cons The new layout is a little more confusing to use than the old one and slightly more clunky. Once you get used to it, it's not so bad. Review Source AL Alice L. Senior Software Engineer Used the software for: Less than 6 months ### "easy to use, smooth clean interface " July 13, 2018 5.0 Pros It seems pretty flexible. My HR organized the info needed into logical sections. The documents I needed to review were obvious. Progress was obvious and visible. I like that on the dashboard, the # of tasks I still need to complete is prominent. Cons Wish I could save the work in an incomplete section, so that even if I didn't fill out required fields, I can come back later and continue where I left off. Review Source Response from Kallidus August 14, 2018 Thank you for taking the time to review us! I know this can be time consuming and frustrating and can see why this would add big value to the preboarding experience. Our design team is working hard to make the necessary changes to ensure the process is as smooth as possible. Having information automatically saved, is one of their end goals. VR Verified Reviewer Senior Technical Product Manager Transportation/Trucking/Railroad Used the software for: Less than 6 months ### "First time user on Sapling" May 8, 2019 5.0 Pros Simple to use and a slick user experience. Cons Nothing at this time. Maybe give me another week. Review Source VR Verified Reviewer Director of Studies, Lecturer Civic & Social Organization Used the software for: Less than 6 months ### "takes time getting used to it" November 26, 2018 4.0 Pros helpful to have tasks organized by tabs, with overview of numbers Cons no confirmation about forms being complete Review Source Response from Kallidus December 1, 2018 Thank you for taking the time to leave your feedback. We are happy to hear that you find the platform helpful to ensure completion of tasks and other action items prior to your first day. In regards to documents completion, once you complete the document you should see the status update from Incomplete to Complete. Please reach out if this is not the case to help@trysapling.com. BB Ben B. Sr Software Engineer E-Learning Used the software for: Less than 6 months ### "Using Sapling for work" June 17, 2019 4.0 Pros The software is very easy to use. I can easily find anything that is available. Cons The webpage is sometimes slow to load. Also, the Team members component is a bit awkward to use when looking up multiple people: I cannot open a link (with a team member) in a new tab and must open each link in the same window. When I go back in history to the list, the page needs to reload itself and the pagination preference doesn't persist. Review Source VR Verified Reviewer Recruiting Coordinator Consumer Services Used the software for: Less than 6 months ### "Few Kinks to work out, but when it works it works" September 16, 2020 3.0 Like the title says, when it works, it works, but the kinks we experience hold it back from being a better system Pros When everything is set up, Sapling allows for a pretty smooth workflow when hiring new hires for your company Cons It feels like there are a few kinks to work out. I have seen issues where signed candidate documents are wiped, requiring new hires to resign the documents. Review Source TB Tamika B. Customer Care Specialist Education Management Used the software for: Less than 6 months ### "Sapling" March 28, 2019 5.0 I used Sapling to onboard with my company (ProcturU) and the experience was wonderful in terms of ease of usage, navigation from one point to another and how personable some questions were in terms of getting to know more about me as a person. Pros I truly like the ease of usage and the ability to navigate seamless. Cons At this time, because of my optimal experience with Sapling, I don't see any cons or anything that needs improvement. Review Source DT Dale T. Inventory Control Specialist Used the software for: Less than 6 months ### "Easy to use as a new employee" July 12, 2018 5.0 Pros I really enjoy the ease of use. The UI covers all of the needed assets in order to complete my work in a timely manner. Cons The one major issue I have is that Sapling logs me out far too quickly. I walk away from my desk for 5 minutes or so, and then I have to relog in. Review Source Response from Kallidus August 14, 2018 Thank you for this feedback Dale and we hear you. The reason you were logged out is because after being idle for more than 10 minutes, you're logged out for security purposes. But good news, at the end of next month we will have a release that includes a setting option to change this timeframe. Note, this is a company setting that will have to be updated by your company. SG Shawna G. Customer serice rep Consumer Services Used the software for: Less than 6 months ### "Onboarding " October 19, 2018 5.0 I had a great experience with Sapling, I wish all companies would use this software for the convenience of the on boarding process. Pros The software was easy to use, I liked that I could use it from home and also that it only too a few minutes to complete Cons Some pages took a while to load, I would have to refresh the page to gain a response. Everything else was a breeze. Review Source Response from Kallidus December 1, 2018 Hi Shawna! Thank you for review and taking the time to share with us what worked for you and what we could improve on. I wanted to provide you with an update regarding application performance, we have updated our release cycles to ensure you do not face this issue in the future. VR Verified Reviewer Director of Talent Acquisition Computer Software Used the software for: Less than 6 months ### "Experience a great pre-boarding experience!" March 27, 2019 4.0 Overall great. Pros I liked the personalization of the messaging and branding as it came from the organization. There was a heads up as to what to expect - where to go and made me feel that there is a plan in place to ensure my success. It made me feel that the company cared about it's new hires. I like that you can meet the team and connect with them prior to your start. Cons The request to write up a profile was required and it didn't let me know what would happen - would it be immediately published - could I change it later? Who would see it? (it could very well be how it was configured and communicated by my company) I wish that you could enter your information once and it would pre-populate (Name, SS, DOB etc for onboarding docs) Review Source Similar Products Featured ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.