# Page 5 | Upper Hand Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 5 - Is Upper Hand the right Scheduling solution for you? Explore 110 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/151570/Upper-Hand/reviews

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Upper Hand

4.1 (110)

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Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated March 13th, 2026

# Page 5 - Reviews of Upper Hand

## Showing most helpful reviews

Showing 101-110 of 110 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

TS

Troy S.  
Coach  
Sports  
Used the software for: I used a free trial

### "World Class"

April 3, 2019

5.0

Pros

EVERYTHING! This software allows you to do everything. Scheduling, coaching, registering... Love the mobile aspect and having everything at hand.

Cons

If you want everything, its gunna cost ya.

Review Source

Response from Upper Hand

February 12, 2020

Hi Troy, Thank you for taking the time to write a glowing review about Upper Hand. We are glad that you've enjoyed it!

aM

angela M.  
Supervisor  
Retail  
Used the software for: 1-2 years

### "Upper Hand"

November 20, 2018

5.0

Pros

Upper Hand is the ultimate sports software and really does give you the "upper hand". Ready to use and all the information you need right at your fingertips.

Cons

I have nothing negative to say about this software.

Review Source

Response from Upper Hand

November 25, 2020

Hey Angela, Thank you so much for your kind words! We are thrilled to hear you've had a positive experience with our software! Have a great day!

gH

greg H.  
ceo  
Sports  
Used the software for: 1-2 years

### "Awesome product for QB training academy"

October 31, 2016

5.0

i'm extremely happy with the upperhand product. it allows the parents of the QB's i train to purchase and schedule sessions very easily. and it allows me to focus more on training and less administrative tasks.

Pros

ease of use.

Cons

doesn't have an app to access from my smart phone.

Review Source

Response from Upper Hand

May 24, 2018

Thanks for the review, Greg!

TB

Tatum B.  
Director of Community and Impacy  
  
Used the software for: Less than 6 months

### "So far, so good. Staff is helpful and system is user friendly."

January 24, 2018

4.0

Pros

I like that we can use it to market other events to our families. A family coming on to sign up for basketball clinics might not know that we also have a track team, but on upperhand they can get the full scope of what we offer.

Cons

Same thing, but I hate how you have to change the time dial when putting in time of events! I also would love for there to be a text feature!

Review Source

Response from Upper Hand

May 24, 2018

Thanks for the review and feedback, Tatum!

ZD

Zach D.  
Owner  
Sports  
Used the software for: 6-12 months

### "More features"

December 5, 2016

4.0

Hands down great customer service! Really a fantastic staff all the way around. The program itself is helpful, but I would like it to have more features.

Pros

The ease of payment Good price

Cons

No phone app Not customizable

Review Source

Response from Upper Hand

May 24, 2018

Thank you for the review, Zach!

RK

Rami K.  
Private Trainer  
Entertainment  
Used the software for:

### "Great Service"

January 11, 2017

5.0

Just had my first strategy call with customer support representative at UpperHand and she was very helpful in answering all my questions and showing me how the software works. I also spoke a few times with an individual named Josh who was so damn persistent at getting me on board, I can't help but feel inspired by his hustle. Highly recommend you join the Upper Hand team to grow your business!

Pros

Ease of use. Simplify my life.

Review Source

Response from Upper Hand

May 24, 2018

Thanks for your review Rami!

EK

Eric K.  
  
  
Used the software for:

### "Great product. Always improving and awesome customer support!"

December 16, 2016

4.0

As my business grew, I was looking for a solution to manage it more efficiently. I looked at a number of different options but Upper Hand was the only solution that was "all in one" for a private coach like myself. The support is awesome. They are always listening and looking to make things work for the customer. I'm excited for my business to grow with Upper Hand.

Review Source

Response from Upper Hand

May 24, 2018

Thanks for your review Eric!

JB

Jim B.  
  
  
Used the software for:

### "Well worth the Investment"

December 8, 2016

5.0

The support from the top down has been tremendous. Always accommodating and a whatever we can do for you attitude. A rarity today.

Review Source

Response from Upper Hand

May 24, 2018

Thanks for the review, Coach Ballard!

MG

Mike G.  
  
  
Used the software for:

### "Excellent Program and Customer Service "

December 5, 2016

5.0

We utilize Upperhand for all camp and team registration. They provide excellent customer service to both us and our customers if need.

Review Source

Response from Upper Hand

May 24, 2018

Thanks for the review Mike!

AA

Angela A.  
Graphic Designer  
  
Used the software for: Less than 6 months

### "Pretty easy to use. No issues so far"

January 26, 2018

5.0

I have only used this software for a very short time. I am using it mainly to schedule my upcoming classes.

Pros

One of the pros is that it is super easy to use. It is very user friendly. I can access it from my desk top and my mobile which makes it very convenient.

Review Source

Response from Upper Hand

May 24, 2018

Thank you for the review, Angela!!

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