eGain Communications

eGain Community


Who Uses This Software?

Companies aiming to provide 24x7, online, digital self-service options to consumers over Web and mobile, while managing brand reputation, addressing consumer issues, and harvesting social knowledge.


Average Ratings

  • Overall
  • Ease of Use
  • Customer Service

Product Details

  • Deployment
    Cloud, SaaS, Web
    Installed - Windows
    Mobile - Android Native
    Mobile - iOS Native
  • Training
    Documentation
    Webinars
    Live Online
    In Person
  • Support
    Online
    Business Hours
    24/7 (Live Rep)

Vendor Details

  • eGain Communications
  • www.egain.com
  • Founded 1997
  • United States

About eGain Community

Create and manage online communities and forums, start social dialogs with customers and partners, and harvest social knowledge.


eGain Community Features

  • Content Management
  • Content Moderation
  • Discussions / Forums
  • Event Management
  • Group Management
  • Ideation / Crowdsourcing
  • Member Directory
  • Membership Management
  • Social Media Management
  • Website Management

eGain Community Reviews

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