Sostanza

LiveHelp

5 / 5 1 review

Who Uses This Software?

Companies that want to boost sales and customer experience with a best performing live chat. We have customers like Tour operators, Assurance, Tourism, Rental, Commodities, Automotive and E-Commerce


Average Ratings

1 Review
  • 5 / 5
    Overall
  • 5 / 5
    Ease of Use
  • 5 / 5
    Customer Service

Product Details

  • Starting Price
    $5.90/month/user
  • Pricing Details
    unlimited license available
  • Free Trial
    Yes
  • Deployment
    Cloud, SaaS, Web
    Installed - Mac
    Installed - Windows
    Mobile - Android Native
    Mobile - iOS Native
  • Training
    Documentation
    Webinars
    Live Online
    In Person
  • Support
    Online
    Business Hours
    24/7 (Live Rep)

Vendor Details

  • Sostanza
  • www.livehelp.it/
  • Founded 2004
  • Italy

About LiveHelp

LiveHelp, easy and flexible live chat for your website. In just one click, web visitors can CHAT with an agent of your customer service, get real time explanation about products or services and have a trusted reference. Live chat solution for customer engagement. Reply to your customers 24/7.


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LiveHelp Features

  • Agent Scheduling
  • Call Me Option
  • Co-Browsing
  • Geo Targeting
  • Knowledge Database
  • Offline Form
  • Persistent Chat
  • Proactive Invitations
  • Shortcut Messages
  • Transfers / Routing
  • Video Chat
  • Visitor Targeting
  • White Label Branding

LiveHelp Reviews

Incredible customer service

May 23, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: LiveHelp has helped us in boosting ecommerce roi. We got all features we needed, the also developed some new functions based on our advices.

Vendor Response

by Sostanza on May 23, 2016

Thanks for using our professional chat :) See you at the next Ecommerce Forum or Meet Magento forum