DataConsulting

Vortex Field Software

5 / 5 1 review

Who Uses This Software?

SECURITY IT TELECOMMUNICATIONS PHOTOCOPIERS ELEVATORS AIR CONDITIONING & HEATING ELECTRONIC & ELECTRICAL EQUIPMENT MEDICAL EQUIPMENT FACILITY MANAGEMENT AUTOMATION SYSTEMS INDUSTRIAL PRODUCT


Average Ratings

1 Review
  • 5 / 5
    Overall
  • 4 / 5
    Ease of Use
  • 5 / 5
    Customer Service

Product Details

  • Deployment
    Installed - Windows
    Mobile - Android Native
  • Training
    Live Online
    In Person
  • Support
    Online
    Business Hours

Vendor Details

  • DataConsulting
  • www.vortexfield.com/en
  • Founded 2005
  • Greece

About Vortex Field Software

Field Service Management Software addressed to companies who own technical department handling the service of the customers' equipment.


Vortex Field Software Features

  • Billing & Invoicing
  • Call Center Management
  • Contract Management
  • Customer Database
  • Dispatch Management
  • Electronic Signature
  • Inventory Control
  • Job Management
  • Mobile Access
  • Quotes / Estimates
  • Routing
  • Scheduling
  • Service History Tracking
  • Technician Management
  • Work Order Management

Vortex Field Software Reviews

Best Field Service Management Software

Jun 13, 2016
5/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
Likely
Extremely
Likely

Pros: it covers all the aspects of the service management procedure. it manages the technicians through the online monitoring of the mobile application, it supports asset configuration management which gives the chance to the technician to finish his work faster and i can get all the statistics i need for my company productivity

Cons: Apart from the mobile application, the software is only desktop based.

Overall: It helped my company boost its efficiency and to lower the technicians' costs. it is very easy to use and keeps my business organised

Recommendations to other buyers: i would like to have the mobile application in iOS as well.