--- title: "Slaask Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about Slaask Software - reviews, pricing plans, popular comparisons to other Help Desk products and more." source_url: "https://www.capterra.com/p/151616/Slaask/" page_type: "product" language: "en" --- # Slaask Software Review 2026: Features, Reviews, Integrations, Pros & Cons Last updated on September 16, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) Slaask ## What is Slaask? Interact with your leads and customers wherever they are (your site, Facebook page, Twitter page, iOS app, Android app, your mailbox, SMS etc.) from a single point in space: Slack! Your organization needs to be wherever your customers are, and not the other way around. If you're looking to unify customer communication and have your team operating from a single, shared control center, then Slaask is the way to go. ## What is Slaask used for? [Conversational Marketing Platform](https://www.capterra.com/conversational-marketing-platform-software/)[Help Desk](https://www.capterra.com/help-desk-software/) Top alternative Featured Overall rating Based on 2 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Starting price $29 Per Feature, Per Month Free trial available Includes Free Version Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Slaask?[Manage this product listing](https://www.g2.com/products/slaask/claim_requests/new?auto=true) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Slaask 5.0 (2) VS. [5.0 (129)](https://www.capterra.com/p/183310/Text-P2P/reviews/) Starting Price $29 Per Feature, Per Month Starting Price $21 Flat Rate, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.0 (2) Ease Of Use 4.9 (825) Value For Money 5.0 (2) Value For Money 4.9 (778) Customer Service 5.0 (2) Customer Service 5.0 (752) ## Slaask alternatives [4.4 (97)](https://www.capterra.com/p/187336/Sinch-Engage/reviews/) Starting price $99.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 86% of reviewers rated it above 4 stars [4.7 (32)](https://www.capterra.com/p/10031687/Text/#reviews) Starting price $19.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 97% of reviewers rated it above 4 stars [HumanBot](https://www.capterra.com/p/10010954/HumanBot/) [4.8 (825)](https://www.capterra.com/p/10010954/HumanBot/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 99% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/10010954/HumanBot/) [Clepher](https://www.capterra.com/p/276090/Clever-Messenger/) [4.8 (88)](https://www.capterra.com/p/276090/Clever-Messenger/reviews/) Starting price $99.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 97% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/276090/Clever-Messenger/) ## FAQs about Slaask Overview ### What company size and specific industries is Slaask built for? Slaask is designed for forward-thinking businesses of all sizes across any industry that want to keep all their tools in one place within Slack. It does not focus on a single sector, making it suitable for companies that use Slack as a central workspace for daily operations. Features and Usability ### What are the key features of Slaask? Slaask offers AI, live chat, chatbot, and one-to-one messaging for real-time conversations on a website. It also includes lead management tools such as lead qualification, lead distribution, and lead nurturing, plus CRM, customer database, reporting/analytics, and integrations for multi-channel communication, SMS messaging, and video chat. Integrations ### Which third-party tools and platforms does Slaask integrate with? Slaask integrates with over 30 third-party tools and platforms across CRM, support, project management, analytics, and email marketing. Key integrations include HubSpot CRM, Agile CRM, Asana, Jira, JIRA Service Management, Freshdesk, Front, Help Scout, LiveAgent, and Google Analytics 360. Getting Started and Support ### What training and onboarding options does Slaask offer? Slaask provides in person training, live online sessions, webinars, and documentation to help teams get started. In person and live online formats support guided instruction, webinars offer group learning sessions, and documentation gives written reference material for self-paced review and feature guidance. Getting Started and Support ### What customer support options does Slaask offer? Slaask provides email/help desk, FAQ/forum, knowledge base, phone support, 24/7 live rep, and chat. No reviewer feedback is available here, so support quality, response speed, and user satisfaction cannot be assessed from the provided data. ## Features AI summary Based on 1,088 Help Desk reviews Capterra reviewers highlight these as the features buyers value most in conversational marketing platforms: - **Chat/Messaging** (**64%** of reviewers rated this feature as critical) - **Campaign Management** (**57%**) - **Chatbot** (**56%**) Slaask includes **Chat/Messaging** and **Chatbot**, so teams can manage real-time conversations and automate responses for faster customer interactions. However, it does not offer **Campaign Management**. Instead, it provides other important capabilities that reviewers also rate highly, including **Communication Management** (**52%**), **SMS Messaging** (**46%**), and **Multi-Channel Communication** (**45%**). These features help businesses coordinate outreach across channels, stay connected with leads in more ways, and respond more efficiently, allowing teams to improve customer communication and support conversion efforts. AI Uses AI algorithms and models to predict future cash flow trends and outcomes, based on historical data and patterns API Application programming interface that allows for integration with other systems/databases Audience Targeting Identify a particular segment of population based on specific criteria and customize your efforts to attract their attention Chatbot AI-based platform which conducts a conversation via auditory or textual methods Chat/Messaging Communicate using direct chat or messages within the system Communication Management Manage and track all internal and external communication conducted via calls, email, text, or chat Slaask 25 features ### All Features - AI: Uses AI algorithms and models to predict future cash flow trends and outcomes, based on historical data and patterns - API: Application programming interface that allows for integration with other systems/databases - Audience Targeting: Identify a particular segment of population based on specific criteria and customize your efforts to attract their attention - Chat/Messaging: Communicate using direct chat or messages within the system - Chatbot: AI-based platform which conducts a conversation via auditory or textual methods - Communication Management: Manage and track all internal and external communication conducted via calls, email, text, or chat - CRM: Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system - Customer Database: A collection of customer information such as contact details, demographics, previous interactions, etc. - Group Messaging: Group messaging lets multiple people carry on a group conversation - Lead Distribution: Route and distribute your leads to third party buyers - Lead Management: Store information about leads or contacts and track, manage and nurture them throughout the sales process - Lead Nurturing: Engage with a lead throughout the sales process by actively providing information - Lead Qualification: Score a lead on their quality or likelihood to buy based on certain behaviors - Live Chat: Ability to chat online in real time - Multi-Channel Communication: Allows communication with customers or users via multiple channels such as phone, email, live chat, etc. - Multi-Language: Manage and support multiple languages - One-to-One Messaging: Send personal messages to clients or attendees - Real-time Conversations: Send and receive messages in real-time via an online communication channel - Reporting/Analytics: View and track pertinent metrics to find patterns and gain insights from data - SMS Messaging: Send messages via SMS - Social Media Integration: Integrate with social media platforms such as Facebook, Twitter, LinkedIn, etc. - Surveys & Feedback: Gauge satisfaction and receive information for improvement and success - Third-Party Integrations: Set up connections to third-party platforms to improve business processes - Video Chat: Chat with your counterparts over the video in real time - Website: Conversations enacted through embedding or pop-ups on websites. --- Get Advice We can help you find the software with the features you need. Features 4.5 (2) 4.5 Based on 2 reviews ## Pricing Value for money 5.0 (2) Free Trial Free Version Basic $29.00 Per Feature,Per Month Value for money 5.0 (2) 5.0 Based on 2 reviews ## Integrations [ Slack](https://www.capterra.com/p/135003/Slack/)[ Trello](https://www.capterra.com/p/211559/Trello/)[ Salesforce Sales Cloud](https://www.capterra.com/p/61368/Salesforce/)[ Jira](https://www.capterra.com/p/19319/JIRA/)[ Asana](https://www.capterra.com/p/184581/Asana-PM/)[ Google Analytics 360](https://www.capterra.com/p/177042/Google-Analytics/)[ HubSpot CRM](https://www.capterra.com/p/152373/HubSpot-CRM/)[ Zendesk Suite](https://www.capterra.com/p/164283/Zendesk/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 5.0 (2) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 5.0 (2) 5.0 Based on 2 reviews ## User reviews Overall rating 5.0 Based on 2 reviews Filter by rating 5(2) 4(0) 3(0) 2(0) 1(0) Mentioned topic Sorted by most recent AN Anonymous User Program Manager Information Technology and Services ### "Great solution for a small company with low CS Request Volumen" 5.0 Overall Rating 5.0 5.0 Ease of Use 3.0 3.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 5/10 May 26, 2021 Pros Customer requests go straight to your slack account, so all communication is centralized with in slack. Fast turnaround for the customer with easy to find widget in the webpage. Cons Reporting and dashboards are not solid. Hard to track interactions for quality purposes. Managing it requires a lot of manual efforts. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. KO Kresten O. Product Specialist Information Technology and Services ### "All the features we need for the right price & the best customer service we've ever seen." 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 June 8, 2017 Proving a stellar customer experience in both sales and support. Pros Not priced per agent, every employee can join a conversation = great experience for our users. As Slaask is seamlessly integrated into Slack, we don't have to train employees to using it. AMAZING customer service + we got a few feature requests implemented in less that 14 days. Routing chats to the right agents based on topic, schedules etc. just works and is extremely easy to setup. Integration to our CRM (Hubspot) works really well and was setup in literally 1 min. Integration with our SoMe channels so we don't miss a beat when people tweet us or write on Facebook. Integration to our knowledge base so clients get support article suggestions when asking a question. Cons Not being able to search in contact directory so we can reach a client who is experiencing issues. Pushing messages works fine, just need the search function - until that happens we call/email the user. Users have to ask the agent to send a transcript of a conversation, which can be only done from the administration interface. Would be nice if the user could send themselves from the widget, so we also can capture more emails. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.