# XIA Configuration Software Pricing, Alternatives & More 2026 | Capterra > With the help of Capterra, learn about XIA Configuration Software - reviews, pricing plans, popular comparisons to other Document Management products and more. Source: https://www.capterra.com/p/151631/XIA-Configuration-Server --- # XIA Configuration Software Review 2026: Features, Integrations, Pros & Cons Last updated on March 13, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. Independent research methodology Capterra’s researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology. 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[Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/) [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews) XIA Configuration ## What is XIA Configuration? XIA Configuration is an IT audit and documentation tool that removes the burden of time-consuming, manual, auditing and documentation work by turning it into automated processes that takes just seconds. Run reports to audit your configuration and check the security compliance of your servers and infrastructure including Windows, AD, Exchange, Azure, Hyper-V, VMware, Citrix and more. With version control and change tracking, it's easy to detect incorrect configuration and unauthorized changes. ## What is XIA Configuration used for? [IT Documentation](https://www.capterra.com/it-documentation-software/)[Managed Service Providers (MSP)](https://www.capterra.com/msp-software/)[Document Management](https://www.capterra.com/document-management-software/) Top alternative Featured Overall rating Based on 17 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Starting price £3000 Per User, Per Year Free trial available Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for XIA Configuration?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=http://www.centrel-solutions.com&name=XIA Configuration) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### XIA Configuration 4.6 (17) VS. [4.2 (252)](https://www.capterra.com/p/13803/N-central/reviews/) Starting Price £3000 Other, One Time Starting Price $1.75 Other Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.5 (17) Ease Of Use 4.0 (252) Value For Money 4.9 (14) Value For Money 3.9 (238) Customer Service 4.9 (16) Customer Service 3.9 (241) ## XIA Configuration alternatives [4.3 (196)](https://www.capterra.com/p/163344/N-sight/reviews/) Starting price $99.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 90% of reviewers rated it above 4 stars [4.6 (65)](https://www.capterra.com/p/235300/SuperOpsai/#reviews) Starting price $79.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 95% of reviewers rated it above 4 stars Highest Rated [4.7 (288)](https://www.capterra.com/p/184229/NinjaOne/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 97% of reviewers rated it above 4 stars [4.5 (448)](https://www.capterra.com/p/144309/Atera/reviews/) Starting price $129.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 94% of reviewers rated it above 4 stars [View all alternatives](https://www.capterra.com/p/151631/XIA-Configuration-Server/alternatives/) ## Features Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically. Documentation Management 5.0 (2) 100.00% of 2 reviewers that rated this feature as important or highly important Manage product specific documents in a categorized order Reporting/Analytics 4.5 (2) 50.00% of 2 reviewers that rated this feature as important or highly important View and track pertinent metrics to find patterns and gain insights from data Version Control 4.5 (2) 100.00% of 2 reviewers that rated this feature as important or highly important Track revisions and updates made to files and navigate between different versions Configuration Management 4.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Identify component attributes like servers, hardware, software, and manage relationships across all services Document Generation 5.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Custom forms to streamline repetitious aspects of a document Document Storage 4.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Store and organize documents in a centralized system XIA Configuration 26 features Automatically create schedules based on business needs or employee availability and qualifications Track changes in laws and regulations and compare previous legislation to current legislation Track and report regulatory data to either internal management or external stakeholders Identify component attributes like servers, hardware, software, and manage relationships across all services Track, store, and access client contracts or licenses Manage usernames, account numbers, passwords, biometric data, public access keys, and other documentation Add customized logos and colors to align with company branding Plan and implement business continuity measures in case of unforeseen events Custom forms to streamline repetitious aspects of a document Store and organize documents in a centralized system Manage product specific documents in a categorized order A chronological record of actions or occurrences within a network, software, or process Specifically developed for the IT sector Managing service requests, incidents, IT issues & support with a ticketing system Track and manage inventory levels to maintain proper supply Monitor the movement of one or more IT assets throughout the organization Install software updates and bug fixes remotely Streamlining repetitive tasks and activities through automated and predefined workflows Access work applications remotely, for when working away from the office and/or traveling Collection, analysis, and representation of numerical data and generation of reports to understand various patterns View and track pertinent metrics to find patterns and gain insights from data Plan availability and assign specific time slots for tasks and resources Search and filter data across systems to locate required information by entering keywords or certain criteria Continuously scan servers on a designated network to monitor health and search for any irregularities or failures Track revisions and updates made to files and navigate between different versions Track and manage virtual machines (VMs) running on physical host machines Get Advice We can help you find the software with the features you need. Features 4.4 (15) 4.4 Based on 15 reviews ## Pricing Value for money 4.9 (14) Free Trial [View pricing plan details](https://www.capterra.com/p/151631/XIA-Configuration-Server/pricing/) Technician £3,000 Per User,Per Year Value for money 4.9 (14) 4.9 Based on 14 reviews Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.9 (16) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.9 (16) 4.9 Based on 16 reviews ## User reviews Overall rating 4.6 Based on 17 reviews Filter by rating 5(10) 4(7) 3(0) 2(0) 1(0) Mentioned topic Sorted by most recent MP Martin Phillip M. CEO Information Technology and Services ### "Documentation to next level" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 June 19, 2024 XIA Configuration is a robust tool that offers extensive features for IT documentation and auditing what a MSP need. Pros XIA Configuration is a comprehensive IT tool that automates infrastructure documentation, audits configurations for compliance, manages changes, enhances security, allows customization, and generates branded PDF reports, streamlining system management. What is not to like ? Cons learning curve steep. When all is up and running and the understanding is in place then this tool is a need to have Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. DR Dereje R. Regional ICT Advisor Non-Profit Organization Management ### "XIA Configuration Server Review" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 3.0 3.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 November 8, 2023 We have been using Xia since 2018 (test) and we are in general satisified with it. We expect the product to evolve to be one of the top notch product in the near future. Pros \-Automated documentation for windows machines (servers and clients). We have seen this best works if you have local active directory. -The report generated is really awsome! You can do branded reports and many more! -Custom report via customized SQL statment which give a lot of flexibility is a nice feature. -Version control and comparison of documentation Cons \-We really did not like the part of Generic Network Device category. Xia needs to improve to correctly identify all the network devices as per their manufacturer and models. We had to do a little bit of manual editing for the report in accordance with our need. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. EW Erwin W. CEO Internet ### "Top support" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 October 18, 2023 Pros The software works great, does exactly what it should.We had some configuration issues at the beginning, support was extraordinary.Fast response times, single point of contact which is very knowledgeable.Really made my day. :) Cons It has to fit your Organisation, if you need documentation for things that are not supported (like Firewalls) there is a lot of work required to make that happen. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. SE Simon e. ICT Manager Education Management ### "Wigmore School" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 9/10 May 9, 2023 Really positive, has helped in creating documentation, also getting all staff to use it has been a real benefit Pros The ability to store switch config, and documentation of Network Cons The Password security could do with some work, for example adding MFA Reasons for choosing XIA Configuration XIA was the best vlaue Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. SS Scott S. Manager ITS Government Administration ### "XIA @ CADTH" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 0.0 0.0 Likelihood to Recommend 8/10 August 13, 2019 Pros after initial setup .. the product very performs well.. and beyond expectations. Cons The initial setup and understanding of the operational elements were a bit confusing. With that said, it fulfilled all our requirements and continues to operate well! Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Andy B. Head of IT Systems Law Practice ### "XIA makes documentation easy!" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 December 27, 2018 Very good. The initial setup was a little problematic (and I wouldn't rule out our environment being a contributing factor here), but once running it seems stable and reliable. The support we have received from Centrel has been great; the team are very helpful and open to hearing suggestions on product improvement. Pros XIA automates the majority of documentation tasks and provides a clear, consistent means of creating and keeping details of all our systems. Having version control was a key element for us; this allows us to determine where and when changes to the environment occur. Cons Although quite deep and broad in terms of legacy product coverage, there's still some maturity required in the cloud platform documentation suite. As an Azure consumer we look forward to the development and delivery of more in-depth reports for the cloud environment. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. SM Steve M. Corporate Director IT ### "Incredibly detailed infrastructure documentation for the price. Amazing diversity" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 5.0 5.0 Customer Service 4.0 4.0 Likelihood to Recommend 0/10 October 17, 2017 this software met probably 85-90% of my infrastructure documentation needs for about 10% of the price of competitors. Pros Give it the information it needs and let it go. There really wasn't much more to do after it was initially setup except review our docs periodically. I was quite impressed with the diversity of the unique agents. We are moving more and more into Azure so the Azure agent was a welcome plus. Cons A little finicky on getting the right settings in place initially and the browser access is very fussy about being launched as administrator. It may be me, but I would like to be able to elevate the access via IIS. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Response from Vendor October 18, 2017 Hello Steve, Thank you for your review! We have updated the installer on version 9.1 so that new installations will not have the elevation issue. MB Morten B. Operations Consultant ### "Great software, easy to use and excellent support" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 3.0 3.0 Customer Service 5.0 5.0 Likelihood to Recommend 0/10 October 16, 2017 Pros Multi tenant Well described and powerfull API for automation Great potential for further development Outstanding support from the developers Cons Multi tenant/MSP features could be better Custom reporting require SQL skills - data availability could be made more user friendly Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. RG Ronald G. CIO ### "Outstanding well thought out product, easy to use but very powerful" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 0/10 July 13, 2017 Pros The countless hours saved for administrators to generate documentation that far exceeds the quality that could be done manually. Install is very easy and easy to learn. Great for documenting all the large and small details that are essential to well managed environment. Cons To be honest, I have not found any negatives to the software. Design, ease of use and support all exceed expectations. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. CD Christopher D. Infrastructure Engineer ### "XIA Configuration Server has streamlined our ability to keep up to date technical documentation." 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 0/10 July 12, 2017 Pros As a Managed Service Provider it is imperative that we are able to rely on an up to date documentation repository when supporting our clients. What was a manual and labour intensive task is now streamlined and essentially keeps our documentation up to date with zero touch from us. Being agent-less is a definite plus. Without fuss, we are able to scan a prospective client's network and develop an inventory of all equipment which assists us with quotations or take on projects. Client deployment and configuration is easy and straight forward. The interface is simple and intuitive and configuration data is presented in a clear hierarchical manner. Cons We would like to see the ability to configure XIA to scan and document custom items. Sometimes it feels restrictive to only be able to scan for pre-defined items. It would also be a benefit to be able to edit the pre-defined items. For example, being able to add additional items to be scanned from Exchange. The level of support for scanning and documenting network devices is limited. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. [View all Reviews](https://www.capterra.com/p/151631/XIA-Configuration-Server/reviews/) ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. Independent research methodology Capterra's researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology. [Learn more](https://www.capterra.com/resources/proprietary-data-research/) How Capterra verifies reviews Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI. [Learn more](https://www.capterra.com/resources/how-we-verify-reviews/) How Capterra ensures transparency Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider's website. [Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/)