--- title: "Favro Reviews 2026. Verified Reviews, Pros & Cons | Capterra" description: "Is Favro the right Time Tracking solution for you? Explore 417 verified user reviews from people in industries like yours to make a confident choice." source_url: "https://www.capterra.com/p/151667/Favro/reviews/" page_type: "reviews" language: "en" --- Favro 4.4 (417) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated September 16th, 2026 # Reviews of Favro Ease of use 4.2 Customer Service 4.3 ## Pros and Cons in Reviews MD Rashedul K Supply Chain Manager Retail, 11 - 50 employeesUsed the software for: Less than 6 months. “Favro is a powerful project management tool that offers a lot of flexibility in how you organize and manage your projects.“ March 29, 2023 AC Amanda C CEOLegal Services, 51 - 200 employeesUsed the software for: Less than 6 months. “Impossible to cancel the service. Despite repeated emails they continued to charge us for services we requested to have canceled years ago and then denied receiving the emails.“ August 7, 2024 MD Rashedul K Supply Chain Manager Retail, 11 - 50 employeesUsed the software for: Less than 6 months. “Overall, Favro is a great choice for teams who want a powerful, flexible, and user-friendly project management tool.“ March 29, 2023 SV Samuel V Inhaber und GeschäftsführerConsumer Electronics, 2 - 10 employeesUsed the software for: More than 2 years. “We therefore advise you against using this software, as it can cost you a lot of money because you will ultimately have to iron out the programming and startup errors yourself.“ October 11, 2022 NM Nomfundo M Quality assessorRetail, 501 - 1,000 employeesUsed the software for: 6-12 months. “We can easily identify any delays and ineffeniences which help us keep people accountable.“ November 3, 2021 MD Rashedul K Supply Chain Manager Retail, 11 - 50 employeesUsed the software for: Less than 6 months. “However, the pricing structure may be a barrier for some users, especially those who only need basic project management features.“ March 29, 2023 MV Mattheus V Software EngineerMarketing and Advertising, 51 - 200 employeesUsed the software for: Less than 6 months. “Being able to show my workflow to the team, which helps in alignment and clears the goal of each task.“ October 22, 2020 SV Samuel V Inhaber und GeschäftsführerConsumer Electronics, 2 - 10 employeesUsed the software for: More than 2 years. “Favro thinks it's normal to deduct $400 without notification. Despite repeated explanations, the money was not given back to us.“ October 11, 2022 ## Showing most helpful reviews Showing 1-25 of 417 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use Michael M. Partner, Cofounder, Chief Creative Technologist Financial Services Used the software for: Less than 6 months ### "Abstract Approach to Cards; Few Limitations" December 12, 2019 5.0 For business partners & employees there was a steep learning curve; BUT Favro’s blog and resources do an amazing job at showing a lot of different management styles & project management approaches being used on the platform. This really helped people with different business and personal backgrounds start with a strong footing. The biggest part of the adoption wasn’t the platform, but how individual actors in the organization wanted to manage projects and action items when there was no platform limitations... Which for a startup, is definitely required as the business solidified it’s processes over time. Basically, there were no bottlenecks presenter while doing a myriad of different project types on Favro... that’s a big statement for a platform. Pros The platform approaches cards agnostically, but ensures re-use of customizations through templates. Lanes, groups, automation, and tagging make almost anything manageable in Favro... more than almost all others that I’ve worked on for production level projects. Agnostic to project management styles is a huge benefit when running things in the platform. Also important, the platform is amazing for how old it is. It’s “young” but I’m sure it will surpass others in terms of features. Cons Lanes displayed as standard cards in “My cards” is a bit overwhelming. I’m sure in the future they will keep upgrading to pay a bit more attention to “admin” views and have more “authority” driven dashboard views that summate statistics that currently are only viewable directly to the boards themselves. Alternatives considered [Trello](https://www.capterra.com/p/211559/Trello/)[monday.com AI Work Platform](https://www.capterra.com/p/147657/monday-com/)[Wrike](https://www.capterra.com/p/76113/Wrike/)[Asana](https://www.capterra.com/p/184581/Asana-PM/) Reason for choosing Favro The trajectory of the platform is very clear to me; it will become more abstract yet they will keep up with helpful resources and continue showing their approach is based on real world, practical business standards... not just startups. Their examples and curated walk through a of how businesses use the platform will help keep support for it low in my department. Their approach to agnostic cards also makes it so changing a project’s board or ensuring a department can pivot how it needs without affecting others means a stable use throughout the organization(s). Switched from [monday.com AI Work Platform](https://www.capterra.com/p/147657/monday-com/) Their interface is a new approach, but for really complicated projects that are defined based on a Risk Management approach... Monday.com became very restrictive and a lot of time spent customizing it repeatedly. Review Source BL Brittany L. COO Writing and Editing Used the software for: 1-2 years ### "The Best Tool I've Found for Project Management" January 21, 2022 5.0 Pros My company uses Favro like it's our Bible! We organize everything on here, from invoices to product roadmaps to assigning tasks to our team members to scheduling our blog posts and editorial calendar. It's extremely intuitive with new features coming out constantly. Favro has done so much to aid us in organizing our projects, setting deadlines, and figuring out our priorities when it comes to managing our business. Cons Favro is very intuitive, however, there is a slight learning curve. You definitely have to spend some time playing around with the platform to see how you want to use it. The templates are helpful, but I feel that there could be more options available. Alternatives considered [Basecamp](https://www.capterra.com/p/56808/Basecamp/)[monday.com AI Work Platform](https://www.capterra.com/p/147657/monday-com/) Reason for choosing Favro It has the same features, but it is a fraction of the price Review Source Response from Favro February 8, 2022 Brittany, great to hear that you enjoy Favro. We will soon update all our templates, and we hope that it will fasten your work. VR Verified Reviewer Inhaber und Geschäftsführer Consumer Electronics Used the software for: 2+ years ### "Overthink your decision, Favro holding back a credit of 400 USD" October 11, 2022 2.0 dear community We have many years of experience with Favro and unfortunately have to come to the conclusion that working with the software is not worthwhile. It is a start-up company and unfortunately does not understand how to deal with customers. Due to UX design errors, the solution cost us 400 USD. We added a member and without notification it upgraded us on the subscription and automatically deducted $400 from the credit card. Adding the member was a mistake on our part and was reversed within a very short time. Favro thinks it's normal to deduct $400 without notification. Despite repeated explanations, the money was not given back to us. We therefore advise you against using this software, as it can cost you a lot of money because you will ultimately have to iron out the programming and startup errors yourself. We will look into legal avenues to get our money back. Pros Overall good function but we run into very bad customer support which cost us 400 USD Cons dear community We have many years of experience with Favro and unfortunately have to come to the conclusion that working with the software is not worthwhile. It is a start-up company and unfortunately does not understand how to deal with customers. Due to UX design errors, the solution cost us 400 USD. We added a member and without notification it upgraded us on the subscription and automatically deducted $400 from the credit card. Adding the member was a mistake on our part and was reversed within a very short time. Favro thinks it's normal to deduct $400 without notification. Despite repeated explanations, the money was not given back to us. We therefore advise you against using this software, as it can cost you a lot of money because you will ultimately have to iron out the programming and startup errors yourself. We will look into legal avenues to get our money back. Review Source RS Renan S. CEO Consumer Goods Used the software for: Less than 6 months ### "Everybody needs support at some moment and if you see yourself in this situation too, avoid favro." April 1, 2020 4.0 The trial experience is not good when we were implementing and onboarding the team we need more days to have everybody working in the same page, but Favro don't have this option and lock down all my account data. We came from Asana to work in favro but when we had many projects running at the same time we lost the full picture and after 3 months we came back to Asana. I asked the support how to downgrade my plan and they told me the wrong instruction and my data was locked again. This is the worst feeling that you can offer to someone: lock someones data and answer the day after, well, I'm still waiting it. Pros Intuitive views my team enjoyed to work with favro Cons We can have a macro view of the projects and we had to work with other platforms together Alternatives considered [Jira](https://www.capterra.com/p/19319/JIRA/)[Asana](https://www.capterra.com/p/184581/Asana-PM/) Reason for choosing Favro The Scrum and Kanban view from favro. Switched from [Asana](https://www.capterra.com/p/184581/Asana-PM/) The Scrum and Kanban view from favro. But after 3 months we returned to Asana Review Source Ramses Miguel P. English Language professor Education Management Used the software for: Less than 6 months ### "The master planner " December 3, 2021 5.0 I think this software has changed the way I planned everything, it is very intuitive, practical and well - organized. Pros This software is really practical and useful. I have been using this software for a couple of months now and I have a very nice experience with the program. Cons There too many features that I don't know all of them, I think you can make a tutorial on how to use it. Switched from [Trello](https://www.capterra.com/p/211559/Trello/) It was a little slow and difficult to manage. Review Source MS Matthew S. Producer Motion Pictures and Film Used the software for: 6-12 months ### "Great for general overview, not great for specifics" January 31, 2022 2.0 Okay experience with Favro, but my job requires a lot of flexibility with subtasks, which is where Favro lacks. The other organizational aspects work well. Pros Favro gives great overview information. It's nice that cards can live in multiple places so team members can all work on the same project. Cons Favro does not do subtasks well. Its possible, but isn't a smooth process. Switched from [monday.com AI Work Platform](https://www.capterra.com/p/147657/monday-com/) Wanted a better place to have conversations related to projects. Review Source AC Amanda C. CEO Legal Services Used the software for: Less than 6 months ### "Horrible service impossible to cancel" August 7, 2024 1.0 Horrible. Impossible to cancel the service. Despite repeated emails they continued to charge us for services we requested to have canceled years ago and then denied receiving the emails. Poor communication. Pros We evaluated the software and found the platform and interface not helpful to our organization. Cons Impossible to cancel the service. Despite repeated emails they continued to charge us for services we requested to have canceled years ago and then denied receiving the emails. Poor communication. Alternatives considered [Zoho CRM](https://www.capterra.com/p/155928/Zoho-CRM/) Reason for choosing Favro It seemed easy to migrate and was inexpensive. Switched from [Filevine](https://www.capterra.com/p/140815/Filevine/) Better software, better service, more features, easier to deal with Review Source MD Rashedul K. Supply Chain Manager Retail Used the software for: Less than 6 months ### "Streamline Your Workflow with this Powerful Project Management Tool" March 29, 2023 5.0 Favro is a powerful project management tool that offers a lot of flexibility in how you organize and manage your projects. Its customizable views and boards make it easy to adapt to different workflows and project types. The integration with other tools and services is a big plus, and the features on offer are comprehensive and useful. However, the pricing structure may be a barrier for some users, especially those who only need basic project management features. Overall, Favro is a great choice for teams who want a powerful, flexible, and user-friendly project management tool. Pros User-friendly interface with a clean and modern designCustomizable views and boards allow for flexibility in project managementIntegrates with a variety of other tools, including Slack, Trello, and Google DriveOffers a wide range of features, including project templates, time tracking, and analyticsCustomer support is responsive and helpful Cons Pricing can be a bit steep for small teams or individualsSome features, such as Gantt charts, are only available in the more expensive plansThe mobile app is not as robust as the web version Review Source Chris G. Co-Founder Used the software for: 1-2 years ### "Great tool to manage boards/cards/bugs over weekly sprints." December 4, 2017 5.0 Easier management of sprints and greater insight into time to complete tasks. ie If cards are spanning multiple boards. The ability to have more granularity over the control of boards was a huge win over trello. That was the main reason for choosing this product over trello. Pros We switched from Trello to Favro because managing bugs/tasks across sprints became time consuming. Being able to easily see boards across multiple sprints was a huge win. Also, the fact that bugs are always visible is great as well. Cons My main wish is if there was a way to quickly identify clutter. For example, bugs that have not been touched for 6+ months are probably not bugs or have already been fixed. Maybe have a way to call attention to those cards for deletion. It would also be awesome if there was some sort of "smart" check to let the user know that a card being added may have already been added. It can waste quite a bit of time when you start looking into a bug that someone else has already fixed because it was added twice. Review Source Arturo R. Account Manager - SEM/SEO Specialist Used the software for: 6-12 months ### "As simple or as complex and you need it to be for light project management. Like Trello on steroids." May 17, 2018 5.0 Pros Easy to use, easy to set rules, easy to create and assign tasks. Once you set the rules and procedures adapted to your processes, it's very easy to use and to keep organized. I recommend spending some time setting up processes and rules: It'll make your project management bulletproof, even when multiple team members collaborate in one board. It's also very easy to switch from one board to the other and it's easy to differentiate your dashboards from one another. Integrations are amazing, you can connect with many other third-party software. Cons Centralized time tracking is not offered, making project accounting difficult. Multiple clients or projects might require different ways of working, so I recommend diving into the details of the platform to fully understand it and master it. It also does not provide Gantt chart or project completion graphs that are so useful. I recommend complementing this platform with other tools for these features. Integrations are very useful to compensate for these cons. Review Source NM Nomfundo M. Quality assessor Retail Used the software for: 6-12 months ### "Managing all our projects professionally and effeciently" November 3, 2021 5.0 This tool have made it easy to automate processes and manage projects which is exactly what we need during these times where half more than half the business is working from home. Pros Knowing who is responsible for what and when it is due to be completed is vital in our industry and this tool helps us manage and automate the process to ensure that the work gets completed. We can easily identify any delays and ineffeniences which help us keep people accountable. Cons I would like to see more filter options specifically for bigger projects that are being worked on by different teams. Review Source AC Andres C. Social Media Manager Marketing and Advertising Used the software for: 2+ years ### "Ideal option for collaborative planning" July 27, 2022 5.0 We use this app to collaborative planning and works just fine, but it can be improved in push notifications because we still need to notify manually when a task is done or needs approval. Pros \+ Great interface + Workflow is ok + Good integration with apps Cons \- Push notifications can be improved - It can be improved in progress tracking Alternatives considered [monday.com AI Work Platform](https://www.capterra.com/p/147657/monday-com/) Reason for choosing Favro Better price-quality relation Review Source TP Taylor P. Technical Marketing Manager Computer Software Used the software for: Less than 6 months ### "Favro has been great - we migrated from Trello, and it has been overall pretty seamless." May 22, 2018 4.0 Overall - this has been a great productivity software. We have very much enjoyed the ability to have cards live in multiple locations, so that people in different departments can all make updates to the same card. Pros The ability to have cards live in multiple locations is the #1 reason we switched from Trello to Favro. The Marketing and Product teams have separate boards, but, often work together on tasks. It is great to have a single card or group of cards live in multiple locations, so that when anyone makes an update to the card, it is updated for everyone. Cons Management of cards and boards isn't as easy as I'd like it to be. Every week, we make a new board for tasks that we want to accomplish that week, and we move the cards between columns as we make progress on them. When we complete the task, we move the card all the way over to a 'Done' column that we create. The columns are the same every week, and each week we need to manually create a new board and all of the columns. It would be great if we could have a new board automatically created each week to satisfy this. Or, at the very least, be able to create new boards from a template, to make this process easier. Additionally, managing tags is a bit of a problem. We migrated our boards over from Trello, so the old Product team boards and Marketing team boards from Trello each had their own tags, but, some of them overlapped. Favro doesn't offer a way to manage these tags and clean them up, so, assigning tags is difficult. For example, there could be 3 distinct tags for Video: "Video", "video", and "Vids". When creating a new card, and assigning a tag to the card, if I type in 'vid', all 3 of these tags are available to assign to the card. I have to know which tag I'm supposed to use and which I'm supposed to ignore. If I choose the incorrect tag, that could make finding a card later on more difficult. Review Source VR Verified Reviewer Technology Support Specialist Retail Used the software for: 2+ years ### "A Sophisticated Virtual Project Management Software " October 24, 2018 5.0 My score for Favro is 9.5/10, but they don't deserve to have it rounded down to 9. 10 it is. Pros I was searching for an app to manage my projects and was thrilled to have stumbled upon this program called Favro. Favro has so much to offer when it comes to working as a team. We can visualize our projects while discussing virtually and writing it down on the virtual whiteboard. You can create a board and add frames. I am a visual person when it comes to learning and Favro captured my attention. The program keeps me focuses and excited about our projects. The program allows you to do video conferencing calls and chats. Favro is a sophisticated software for project management. Cons I don’t have any problems with the software because it has really helped me with my projects and tasks. The price is also very reasonable and affordable. Only thing I'd suggest Favro improve is to how fast their team replies to tickets. Review Source FE Furkan E. Co-founder E-Learning Used the software for: 6-12 months ### "Favro has predatory customer practices" March 29, 2021 4.0 Pros The UI is acceptable. The general barrier of entry is low. Cons I had a horrible customer experience with Favro. I reduced the number of users for this month from 10 down to 2. The billing page had no clear way to degrade the plan to 2 users and I checked everywhere. The only potential button was for "cancel subscription" which would display the message "lose access to favro". Fearing I would lose all the boards, I didn't do this and assumed that the plan would be automatically degraded. No. The plan automatically upgrades when users are added but doesn't downgrade and the customer service doesn't give your money back. This is downright predatory. With no clear option to reduce and no automatic downgrade, I was charged 60 bucks more than what I should be charged. Slack only charges by the number of active users, I'm sure favro can design a way to count the number of users period. Beware of their practices. Alternatives considered [monday.com AI Work Platform](https://www.capterra.com/p/147657/monday-com/) Reason for choosing Favro No. Review Source Ashish A. Software developer Computer Software Used the software for: 6-12 months ### "Overall experience of using favro is quite good compared to other trackers that I have been using. " May 22, 2018 4.0 It helps us organise our tasks. With multiple people working across the globe, we can find out who is working on what and whats the status of a particular task is. Also, feedback is made easy by commenting on the cards. So, overall it helps us move our project help providing easy collaboration. Pros The ease of use. Moving tickets by dragging and dropping resembles the board where we use sticky notes for tracking tasks. In addition we can add additional description and attachments too that is very helpful. I like the way favro helps me organise our tasks. Cons There should be an option to assign the card to a particular member. There is an option to add members but is not similar to assignee. Review Source VR Verified Reviewer Head Of Development Telecommunications Used the software for: 1-2 years ### "The API lacks all but the most bare-bone basics, rendering the product useless " April 24, 2018 2.0 Visualization of work processes. Pros The GUI is likable according to our "business users" (in many ways a Trello clone, which is good). Furthermore, the app works like a charm. Cons Since every process and context is more or less unique, an API where you can get your own data is crucial if you want actionable metrics. Here, Favro fails big time rendering the product useless if you want anything close to a proper lean/kanban implementation. Review Source Gembong A. QA Computer Software Used the software for: 6-12 months ### "Product functionality from QA perspective" April 12, 2019 3.0 Pros Web version is good in terms of graphics and has good responsive time. Cons There is some issue from QA perspective that as a QA i want to report the bug related to the task as detailed as possible. But we have some difficulties that we cant upload an image in the comment section. The new thread is not useful since it leads to miss communication if there are some important info putted in it. We are not able to put comment in the mobile web version. We are not able to update the card in mobile web version Review Source VR Verified Reviewer Technical Artist Computer Software Used the software for: 6-12 months ### "My favourite project tracking solution!" October 19, 2018 5.0 Out of all the various project tracking and planning solutions I'd say that it's the one I like best! There aren't any hurdles to add or remove cards and the amount of available intergrations makes it easy to implement it in whatever field you're in. Pros The ease of moving cards around; the UX really is designed to empower you to understand where you are in a project and what you've yet to do! Cons It took some time to get used to navigating the various menus, but at the end of the day once I got used to it it's great that most everything's at an arm's reach. Review Source RK Renny K. CTO Telecommunications Used the software for: 6-12 months ### "Great UI, but lacks depth of functionality" November 28, 2017 3.0 I wouldn't say we had any benefits. We tried it because we liked their other product (Hansoft) which is native, and expected that they would be creating a web-version of what they had or at least something that is feature comparable. Pros 1\. Great UI for KanBan based products 2. Concept of parent child hierarchies that are not limited to 3 or 4 levels (allows us to do great planning). However, this functionality is really tedious to use in the UI, unlike their Hansoft product. 3. Easy to update cards/add comments/add attachments 4. Multiple assignees to cards 5. Tasklist within cards Cons 1\. The parent-child hierarchy is nearly impossible to use due to UI design / usability problems 2. Searching and reporting is completely lacking. I wouldn't even call it mediocre, it's just not there. There is some "filtering" which is absolutely unusable for any large project. 3. No ability to link tasks in any way or mark duplicates. 4. \*\*\* NO WAY TO EXPORT DATA \*\*\* : BEWARE OF THIS (I wrote my own export using their API, but lost between 30-50% of the details of each card) Review Source CM Colleen M. Director of Engineering Computer Software Used the software for: 6-12 months ### "Overall great for managing our project - a bit lacking in search" May 17, 2018 4.0 It helps our team manage what features we're working on and what we would like to build in the future. Pros We use Favro to manage one product with a small team, having made the switch from Trello when that product couldn't handle our card volume. It's good as organizational software goes. It's nice that you can link cards together. The ability to have multiple boards and backlogs within the space, and to categorize cards within a backlog, are major selling points over Trello. Cons It's very difficult to find cards. In Trello you can just do a search and it'll find you cards that have your search terms anywhere. In Favro you have to do an advanced search and look for your search team in individual fields (title, description, etc). This has definitely led to some resentment within our team because it's difficult to track things down. Review Source AH Andrew H. Managing Partner Computer Games Used the software for: 1-2 years ### "We needed to manage the workflow of multiple teams working on a single project." June 4, 2018 5.0 Managing the progress of multiple teams working on the same project. Pros It gave a quick and easy way to create and mange the tasks of different teams, while at the same time being able to have teams collaborate and understand what all the other teams are working. The integration of the other software into Favro was also a benefit since we were already using some of them, and they seamlessly worked into the Favro backend. Cons In our line of work we share a lot of large files and it would have been nice if it had something that could have integrated into it that could have handled the large file sharing and also integrated into each individual task. Review Source VR Verified Reviewer Lead Technical Support Engineer Wireless Used the software for: 6-12 months ### "Favro has solved a lot of problems for us other similar services could not" May 18, 2018 5.0 The features we needed as a standard instead of needing to find workarounds. Its thought out for teams like ours Pros Integrations, categories within boards, backlogs, copies of cards in other boards, customization, price. Cons Long loading time, extra steps for getting URL for a card, cannot click on bold names in card timeline to go to another board, inconsistency when copying or moving cards within boards or between boards Review Source VR Verified Reviewer Product Manager Used the software for: Less than 6 months ### "Nice UI, sufficient functionality for backlog management, but can be better." May 25, 2018 4.0 an alternative to manage backlog beside JIRA / sheet Pros I found the table form of backlog is quite useful since you can also customise necessary column for each task. And the swimlanes. It's like moving my backlog from sheet into a platform where I can just drag & drop each task to a board. The overall card & board UI are also nice, but it would be nice if we can also configure information shown on the card, so we can instantly know what's the card about without having to open it first. Cons I need a kind of gantt chart tools to support my work. Favro has timeline that is used only to see members workload overtime. I wish in the future there will be more of a gantt chart tools so I can have a more detailed timeline of each task. Review Source VR Verified Reviewer Frontend Design Internet Used the software for: 6-12 months ### "Delightful and very easy to use" May 25, 2018 5.0 I get a good overview of my workweek Pros It's very user friendly and requires very little time to understand and setup. That's how project management software should be, so you can spend all your time actually working. Cons I think the UI could be prettier. Also at first it's pretty hard to find out how to set up new boards for individual team members. Review Source Similar Products Featured ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.