Lattice

Lattice


4.5 / 5
33 reviews

Who Uses This Software?

Companies that want a modern performance management program that their employees will love using.


Average Ratings

33 Reviews
Ease

  • 4.5 / 5
    Overall

  • 4.5 / 5
    Ease of Use

  • 4.5 / 5
    Customer Service

Product Details

  • Starting Price
    Not provided by vendor
  • Deployment
    Cloud, SaaS, Web
  • Training
    Documentation
    Webinars
    Live Online
  • Support
    Online
    Business Hours

Vendor Details

  • Lattice
  • lattice.com/
  • Founded 2016
  • United States

About Lattice

Lattice offers flexible 360 degree performance reviews, OKRs, feedback, and employee engagement surveys in a simple tool that's easy to customize and manage. Find out why thousands of HR admins love using Lattice. Schedule a demo or sign up for a free trial at Lattice.com.


Lattice Features

  • 360 Degree Feedback
  • Compensation Management
  • Custom Rating Scales
  • Customizable Templates
  • Individual Development Plans
  • On-going Performance Tracking
  • Peer Appraisals
  • Review Cycle Tracking
  • Self Service Portal
  • Self-Appraisals
  • Skills Assessments
  • Weighted Performance Measures
  • Aggregate Reports
  • Comparative Reports
  • Customizable Questions
  • Group Summary Report
  • Individual Reports
  • Question Library
  • Rater Selection
  • Rater Tracking
  • Self Service Portal
  • Supports External Reviewers
  • Cultural Alignment
  • Employee Alignment
  • Employee Awards
  • Employee Guides
  • Feedback Management
  • Goal Management
  • Health & Wellness Programs
  • Performance Management
  • Rewards Program
  • Social Recognition
  • Surveys
  • Benchmarking
  • Feedback Management
  • Goal Management
  • KPIs
  • Prioritization
  • Progress Tracking
  • Strategic Planning

Lattice Reviews Recently Reviewed!


Good Employee Review System

Jan 19, 2018
4/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
Likely
Extremely
Likely

Pros: The ability to keep track of personal and team goals is nice and the feedback feature is convenient too. It helps teams stay on track and provide updates on a weekly or bi-weekly basis.

Cons: When it comes time to review a coworker, the only email notifications sent out are 1 week in advance of the closing date (unless there is a setting that management can change in the backend to make the emails more frequent?). This isn't very helpful because unless you can review the colleague that moment or that day, you often forget to go back and review them before the review period closes. It would also be great if feedback could be edited after submission because I've wanted to change the permission level and add more comments after the fact but once it's submitted, it is final. In these cases, I've had to delete the feedback and submit a new one with the correct permissions and total comments I initially wanted.

Great for the workplace!

Apr 02, 2019
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: Lattice allows me to easily set my goals and track my progress! It also makes it easy to set up time with my manager, and give and receive feedback! It's a great program for the workplace!

Cons: Overall, I have not noticed any issues with the software. It is pretty straight forward.

Overall: Being able to easily track my goal, as well as the progress of my goal, has made it very easy to reach it and stay organized

Helpful software to help organize company 1-on-1 and performance reviews.

Jul 05, 2018
4/5
Overall

3 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
Likely
Extremely
Likely

Pros: I work at a company of roughly 80 people. We have been trying different tools for making 1-on-1 and performance reviews for the last 10 months. Lattice stood out in features related to making performance reviews. They are called review cycles. You can configure many different aspects about how will you run them. Stuff like duration, who will make reviews, are employees able to review peers and things like that.

Cons: In terms of handling 1-on-1 the system could be better. It seems they are making updates to the product and adding new feature constantly but something as important as a calendar integration was just added a couple of months ago.

Overall: Even though there is some feature still lacking to this software, the team is very committed and are adding new features and upgrades every month.

They listen to support request and are constantly asking customers about their experience using the product. This is great for a company because the software evolves with you.

We now organize goals, reviews, and meetings using this tool. Many different teams use it, and most of our employees do like doing these activities.

Has helped our managers streamline employee reviews

Mar 12, 2018
5/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
Likely
Extremely
Likely

Pros: We were looking for a software to help facilitate 1:1 meetings, goal setting, and track employee performance that didn't feel corporate or like reviews just for the sake of reviews. Lattice fit the bill and we have almost all of our 150-person company utilizing the tool now. Different teams are able to use it differently in the way that works best for their team structure.

Cons: Throwing someone into the system without training and having them set themselves up (referring to managers) has been challenging for them - but having the option to utilize the account manager has been helpful.

Great Performance Review Software

Feb 25, 2019
5/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: Customer Support is amazing. They quickly take suggestions and roll them out into production. Capabilities are always expanding. They have recently rolled out a bunch of new reporting for managers which is super helpful. User interface is super easy. Lots of flexibility, clearly designed with the user in mind

Cons: Current reporting is limited, but improving. I am excited to see what they have in the next year

Overall, they're pretty good and better than most other vendors in the space.

Jun 10, 2017
4/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
Likely
Extremely
Likely

Pros: The customer support is amazing. They truly partner with you to make sure you get the most out of the solution.

Cons: While the demographic scoring is really good, they have a tough time mixing in behavioral scoring into a single score/rank. Typically they have to create another field and then combine the 2 scores for something like A-1, B3, D1, etc.

It would also be nice if Sales had some behavioral insights that showed them what behavior the lead did that gave them the score they have.

User friendly way to collect reviews

Dec 05, 2018
5/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality
Likelihood to Recommend: 9.0/10 Not
Likely
Extremely
Likely

Pros: We just started using Lattice to do our internal reviews at my company (we had been using a homegrown, somewhat janky solution before this) and I love the transition -- which is rare to say about switching tools. Most people hate change or changing software.

Especially since we have three review cycles each year (peer reviews, manager reviews, and self-reviews) it's wonderful to know that the software we're using is making that task painless and easy. Specifically, I love that Lattice has an intuitive design and is easy to navigate, I know that my reviews will get surface to my manager, and that when I'm writing reviews for other it will automatically save them for me as I go.

Cons: If I had to say something bad about Lattice, I would just be making something up. I really have no complaints.

Capterra loader

Focus on what matters

Feb 19, 2019
4/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

4 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
Likely
Extremely
Likely

Pros: Lattice is a great software to boost productivity and make sure everything is working on their priorities.

You can easily see the organizational chart to understand who is your manager and who are your direct reports.

You can set up OKRs on the platform.

Cons: Its mainly useful for medium and big organizations.

Since its focused on measuring everything, some way to measure time per given task should be available on the platform.

Overall: Lattice improved the focus on the organization and it has helped create a stronger culture as everyone the company can see how they support to the company goals.

It also helped to streamline performance review processes.

Capterra loader

Phenomenal Data

Mar 14, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

3 / 5
Customer Support

5 / 5
Value for Money

Pros: The richness of the data is a game changer. We use this data to do much more accurate targeting of potential customers, to decrease the length of the sales cycle and the quantity of pipeline generation required to find a customer that is likely to buy.

Cons: Throwing someone into the system without training and having them set themselves up (referring to managers) has been challenging for them - but having the option to utilize the account manager has been helpful.

Capterra loader

Great tool to increase productivity

Feb 11, 2019
5/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
Likely
Extremely
Likely

Pros: The system is really good. The organizational chart is a great tool that the system uses.

Also, everything is well organized and structured.

The follow up e mails every week reminding you to update your goals are really helpful.

Cons: The app works really well.

The only thing is they could integrate with some software so you can understand how much time does every specific OKR takes in terms of man hours.

Overall: Lattice helped us to be more efficient and focused. It aligned priorities and it let everyone in the company understand how are they helping to reach the overall business objective of the company.

All-In-One Performance Management

Jan 11, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: Our company had tried out several different systems and no company seemed to align with what we were looking for. After a few months of trial and error with other systems we purchased this software. It was exactly what we were looking for in performance reviews. It integrated with our HRIS. The UI is there. It's super easy to use. The analytics are awesome.

Peer feedback is a breeze. This is exactly what we were hoping to find. Great product. Great customers service. Our team has been really impressed with this company.

A great solution to track OKRs

Apr 28, 2019
4/5
Overall

4 / 5
Ease of Use

3 / 5
Features & Functionality

4 / 5
Customer Support

3 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
Likely
Extremely
Likely

Pros: I like how Lattice organizes OKRs by team in a central place, and then how managers can connect individual team members' OKRs to milestones. It's a pretty simple solution, but it's so much better than systems I've used in the past.

Also, a simple feature I really enjoy is the Slack integration. Every time our team makes progress toward an OKR, it automatically sends a message to a dedicated Slack channel. This makes staying up to date very easy.

Cons: Sometimes Lattice can be confusing, in that OKRs from different users are hard to visualize within they're larger context. I wish there was a view that arranged OKRs into an org chart of some kind, but so far I've not been able to find anything other than the traditional nested-list view. It's not ideal, but in many circumstances it's probably fine.

Overall: We use Lattice to track OKRs across our company.

Great, visual Performance Review & Check In software that makes HR functions easy (and fun)

Apr 04, 2018
4/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
Likely
Extremely
Likely

Pros: Visually engaging, easy to use, price is reasonable, triggers and automation are very helpful with managing a team.

Cons: The home page or default page that it moves people to isn't as intuitive as it could be. Feedback is very helpful, but being at the top is kind of confusing for those employees only using Check ins.

Capterra loader

Lattice is a great tool that helps us incorporate our values and goals into the software.

Mar 16, 2018
4/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
Likely
Extremely
Likely

Pros: We love that we can add our Ways of Being (which our our company's values) in the system so that we can reinforce those within our performance management tool. We also like how easy the system is to use. It was easily adopted within the organization. They are also always making improvements to the system so we know the software will grow as our company grows.

Cons: There are some aspects that are not customizable (e.g. the review cycles) that would be nice to have more control over. I also wish you could have more than one manager attached to an employee. But my dislikes are very minimal overall.

Overall: Lattice is helping our company make performance reviews less daunting, as well as helping us completely revamp our performance management process since the software is so easy to use.

Great Sales Insight and Business Intelligence Tool

Oct 01, 2018
4/5
Overall

3 / 5
Ease of Use

5 / 5
Features & Functionality

4 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
Likely
Extremely
Likely

Pros: Lattice allows you to forecast and gain key insights into how your sales and business development team is performing to target. Integrates well with Salesforce CRM.

Cons: Lattice does take some time to use and set up when configuring reports and insights.

Overall: Lattice is a strong business intelligence solution to pair with Salesforce. It enables teams to better forecast their sales pipeline.

Capterra loader

Performance management tool that drives results

Feb 11, 2019
4/5
Overall

4 / 5
Ease of Use

5 / 5
Features & Functionality

3 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
Likely
Extremely
Likely

Pros: It makes performance reviews very easy. Clear questions as templates.

It helps everyone be more focused on their OKRs.

Its very easy to use.

Cons: The integration with Slack could be improved. So many notifications disrupt the day to day work. It should be more customizable.

Overall: With Lattice the organization becomes more driven and ultimately more productive.

Okay online company internal review platform

Mar 08, 2018
4/5
Overall

3 / 5
Ease of Use

4 / 5
Features & Functionality

3 / 5
Customer Support

2 / 5
Value for Money

Pros: Forces employees to answer the same review questions and can organize reviews by manager and self-reviews

Cons: Hierarchy of employees often causes errors for who is reviewing who. Software is very pricey for simple review platform.

Capterra loader

Lattice is a great platform for growth

Nov 21, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: Lattice has a terrific user interface and intuitive features that make it easy to track your goals, amend them and move into the directions of self-improvement and innovation. Our company uses this as a means of providing feedback, planning meetings, etc. As a result, everything is integrated in one central place, making it a great tool for growth.

Cons: Not really anything. At first, getting the hang of its features and utilizing it seemed like a drag, but it's miles ahead of other types of similar software in this class.

Overall: We use lattice at work to keep track of goals, possible improvements and feedback company wide.

Lattice is great for work and setting goals

Apr 02, 2019
5/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality
Likelihood to Recommend: 9.0/10 Not
Likely
Extremely
Likely

Pros: It is easy to set goals and see how other teams or coworkers are doing

Cons: I wish the organizational chart was a little easier to navigate

Overall: It helps a lot with knowing how far we are with goals individually and as a company, and i love that we can give each other feedback

Great tool for setting goals and tracking results

Apr 09, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
Likely
Extremely
Likely

Pros: - makes employee revews/goal setting seamless and less intimidating - increases transparency across the organization - easy to use and adapt after coming from different systems - always improving software Overall: Lattice is helping our company make performance reviews less daunting, as well as helping us completely revamp our performance management process since the software is so easy to use.

Cons: Some aspects that are not customizable. it would help a lot of if you could add more than one manager to an employee. Overall only thing I can complain about right now.

Lattice Amazing product

Apr 03, 2019
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: I am part of an SEO agency and we have monthly goals to reach. Lattice is helping me to keep a track on my goals.

Cons: There is nothing I would complain about this app.

Overall: Lattice is helping us to keep a track on our personal and team goals.

great feedback

Jul 03, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money

Pros: A performance management tool that allows me to capture 360 feedback for, and from staff. The report function is outstanding

Cons: Couldn't pick fault with it. It did take a while to learn how to use it but once established its great

Great software and great product

Apr 23, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money

Pros: We really liked the integration with Slack and its ability to share and receive feedback in real time.

Cons: When the product was used on the regular basis it was very helpful however when it doesn't get used for extended periods of time it isn't as beneficial.

Delightful Employee Management Software

Mar 24, 2019
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: I like how easy it is to give and receive feedback.

Cons: I wish their SSO kept me signed in for a longer period of time.

Phenomenal Data

Oct 05, 2016
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

3 / 5
Customer Support

5 / 5
Value for Money

Comments: The richness of the data is a game changer. We use this data to do much more accurate targeting of potential customers, to decrease the length of the sales cycle and the quantity of pipeline generation required to find a customer that is likely to buy.

For our team, Lattice is an easy-to-use & elegant solution for implementing feedback reviews.

Aug 01, 2017
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

Pros: It was simple to set up, and comes with a world-class support team to walk me through any questions that came up. Lattice helps us maintain a culture of accountability and transparency. I love how we can customize feedback prompts to fit our voice and culture!

Cons: Setting up team structures is not as customizable as we would like for how our leadership team is set up.

Performance Reviews made easy!

Aug 29, 2018
4/5
Overall

4 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
Likely
Extremely
Likely

Pros: I absolutely love the multiple choice interface. It has made our lives so much easier compared to the outdated pen and paper. It has allowed us to seamlessly and effortlessly keep track of the performance of individuals. The fully customization templates have shaved hours off of the previous method we once used. I especially love the built in templates it comes with. Great content included is always a bonus.

Cons: Honestly, I have no complaints. The only thing that I could possibly ask for is for more templates!

Overall: It has been an all around great experience. Many hours have been saved with Lattice. I could not be any more satisfied. Excellent!

Capterra loader

An easy way to gather your personal, team and company goals in one place!

Jun 13, 2018
4/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

3 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
Likely
Extremely
Likely

Pros: It's intuitive and easy to use, plus it gives the team reminders and insights about the long term goals.

Cons: If you are not used to OKR goals then it might seem tedious to update the platform. Otherwise it's a great tool for transparency and collective tracking!

Very intuitive and smooth experience

Aug 04, 2017
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

Pros: - Clean overview of open reviews (particularly like the progress bar so you know what's left to do)

- Useful reminder emails to make sure all users complete task

- Very easy to use

Cons: I would like the option to see historic reviews. Could be a useful option if you want to see what was previously noted

Hr tool for reviews

Aug 21, 2018
5/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality
Likelihood to Recommend: 8.0/10 Not
Likely
Extremely
Likely

Pros: Its a nice flexible tool where you can load huge data and get the reports you need. Also it is very easy to learn so it don't take much time.

Cons: Some customized reviews reports are required. Also one on one interactions online is required to get full benefits.

Pretty good.

Mar 07, 2019
4/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality
Likelihood to Recommend: 5.0/10 Not
Likely
Extremely
Likely

Pros: Helpful for keeping on track for one on ones and performance reviews

Cons: I'm not sure how necessary it is? I don't know what my company pays, but then again I'm not a manager and it may be more helpful for them. I oftentimes don't end up using it, especially for weekly check ins

great service for reviews!

Jul 14, 2017
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: keeps reviews, check-ins and feedback extremely automated..easy to use...works well with our company

Cons: a little confusing to navigate without the help of an account manager but lattice does offer you the option of having an account manager

Overall: performance review management, feedback and checkins

Apr 05, 2018
4/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality
Likelihood to Recommend: 8.0/10 Not
Likely
Extremely
Likely