# Lattice Software Pricing, Alternatives & More 2026 | Capterra

> With the help of Capterra, learn about Lattice Software - reviews, pricing plans, popular comparisons to other Performance Management System products and more.

Source: https://www.capterra.com/p/151676/Lattice

---

# 

 Lattice Software Review 2026: Features, Integrations, Pros & Cons

Last updated on March 3, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

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[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Users](#users)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews)

Lattice

## What is Lattice?

Lattice’s Performance Management solution provides businesses with the tools to drive performance, identify top performers, and equip every employee to succeed with their work. From project-based to 360-degree, painlessly set up and administer review cycles employees and managers love. Lattice highlights context from updates, peer feedback, and goals so you save time — effortlessly tracking everyone’s accomplishments and improvement areas. Lattice’s Performance Management tools provide companies with a customizable solution that People teams can tailor to build a culture of continuous feedback and growth, elevating the work of employees and managers alike.

## What is Lattice used for?

[Performance Management System](https://www.capterra.com/performance-appraisal-software/)[Employee Engagement](https://www.capterra.com/employee-engagement-software/)[Human Resources](https://www.capterra.com/human-resource-software/)

Recognitions

Shortlist

Top alternative

Featured

Overall rating

Based on 205 user reviews

Reviews sentiment

Positive

92%

Neutral

6%

Negative

2%

Starting price

$10

Per User, Per Month

Free trial  
not available

Capterra Shortlist charts the highest-rated and most popular products...

-   Compensation Management / 2026
-   Employee Engagement / 2026
-   Employee Recognition / 2026
-   Human Resources / 2026
-   Performance Management System / 2026
-   360 Degree Feedback / 2025

Our "Best of" badge program showcases products with the highest ratings...

Our "Best of" badge program showcases products with the highest ratings...

Do you work for Lattice?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://lattice.com/&name=Lattice)

## Compare with a popular alternative

Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status.

### Lattice

4.5 (205)

VS.

[4.6 (161)](https://www.capterra.com/p/154170/Employee-Effectiveness/reviews/)

Starting Price

$10

Per User, Per Month

Starting Price

Contact vendor

Free Trial

Free Version

Pricing Options

Free Trial

Free Version

Ease Of Use

4.5 (205)

Ease Of Use

4.6 (160)

Value For Money

4.4 (128)

Value For Money

4.4 (117)

Customer Service

4.5 (135)

Customer Service

4.5 (123)

## Lattice alternatives

[4.3 (1,841)](https://www.capterra.com/p/86714/WebPay/reviews/)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

87%

of reviewers

rated it above 4 stars

[4.6 (3,427)](https://www.capterra.com/p/110968/BambooHR/reviews/)

Starting price

$10.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

95%

of reviewers

rated it above 4 stars

Highest Rated

[4.9 (4,781)](https://www.capterra.com/p/172127/Rippling/reviews/)

Starting price

$8.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

98%

of reviewers

rated it above 4 stars

[4.6 (6,037)](https://www.capterra.com/p/147657/monday-com/reviews/)

Starting price

$9.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

94%

of reviewers

rated it above 4 stars

[View all alternatives](https://www.capterra.com/p/151676/Lattice/alternatives/)

## FAQs about Lattice

Overview

### What problems does Lattice solve?

Lattice solves scattered performance management by centralizing 1:1s, goals, reviews, feedback, and weekly updates in one system. It reduces ad hoc documents, forgotten follow-ups, manual status chasing, and unclear expectations. HR teams, managers, and growing organizations benefit most from structured review cycles, visible progress tracking, and faster cross-team alignment.

Answer based on 137 reviews

Overview

### Which roles and teams benefit most from Lattice?

Lattice is most used by HR managers, HR generalists, and people operations teams to run performance reviews, engagement surveys, goal tracking, and feedback cycles. Managers and executives use it to align teams and monitor development, while product, engineering, customer success, and recruiting teams support career growth, check-ins, and talent planning.

Answer based on 204 reviews

Overview

### What company size and industries is Lattice built for?

Lattice is used by HR leaders and people operations teams primarily in small businesses at 62%, especially computer software companies at 20%. It also serves midsize businesses at 30% and enterprises at 9%, with strong adoption in information technology and services at 15% and marketing and advertising at 9%.

Answer based on 205 reviews

Features and Usability

### What are the key features of Lattice?

Lattice includes core performance management features like performance reviews, continuous feedback, 1:1 meeting tracking, and goal setting with OKRs. Differentiators include 360 degree feedback, pulse surveys, employee recognition, reminder emails, and Slack integrations. Reviewers also highlight team management, archived feedback history, and customizable review cycles.

Answer based on 86 reviews

Pricing

### How much does it cost and what fees or limitations are included?

Lattice starts at $10 per user per month for the HRIS plan, and $11 per user per month for Talent Management. HRIS includes employee records, onboarding, report builder, and workflows; Talent Management adds feedback and praise, goals and OKRs, performance reviews, and talent reviews.

Answer based on 8 reviews

Integrations

### Which third-party tools and platforms does Lattice integrate with?

Lattice integrates with Slack, BambooHR, Rippling, Microsoft Outlook, and ADP Workforce Now, with reviewer-confirmed links focused on messaging, calendars, and HRIS data sync. It also connects to Google Workspace, Namely, and Microsoft Teams. Official catalog data indicates more than 20 integrations across identity, email, and HR platforms.

Answer based on 58 reviews

Getting Started and Support

### How easy is it to onboard and train a team on Lattice?

Lattice offers live online sessions, webinars, documentation, and videos to train teams. Most employees and managers learn core tasks quickly because navigation feels simple, but admins and teams setting up templates, custom questions, or broader workflows often need more time, guidance, and sometimes expert help to use the product fully.

Answer based on 20 reviews

Getting Started and Support

### What customer support options does Lattice offer, and how do users rate the experience?

Lattice offers email/help desk, a knowledge base, and chat. Users often describe support as fast, knowledgeable, and helpful, especially for quick questions, troubleshooting, and training. Help articles and tutorials are seen as useful, though some users report email exchanges can be drawn out and support quality occasionally inconsistent.

Answer based on 25 reviews

## Who uses Lattice?

Based on Capterra reviews from the past 4 years

Talk to a software expert

to get a free software list  
tailored to your business needs

Company size

Based on 118 reviews

100%

75%

50%

25%

Smallbusiness

Midsizebusinesses

Enterprise

Top job functions

Based on 118 reviews

Human Resources

51%

Human Resources

51%

Administrative

9%

IT & Software Development

7%

Sales & Business Development

7%

Others

27%

Top industries

Based on 118 reviews

Information Technology and Services

38%

Computer Software

26%

Marketing and Advertising

15%

Financial Services

13%

Other

8%

## Features

Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically.

Performance Review Management

4.5 (59)

86.44% of 59 reviewers that rated this feature as important or highly important

Create, fill out, and send performance reviews to individual employees

Goal Setting/Tracking

4.0 (46)

71.74% of 46 reviewers that rated this feature as important or highly important

Establish measurable goals and objectives and track their progress over a specific period of time

Surveys & Feedback

4.5 (46)

84.78% of 46 reviewers that rated this feature as important or highly important

Gauge satisfaction and receive information for improvement and success

Ongoing Performance Tracking

4.3 (43)

81.40% of 43 reviewers that rated this feature as important or highly important

Provides real-time feedback and assessments on employee performance, skills, and accomplishments

Self Assessment

4.7 (38)

73.68% of 38 reviewers that rated this feature as important or highly important

An individual's evaluation of his or her own strengths, weaknesses, and skills

Performance Management

4.5 (30)

80.00% of 30 reviewers that rated this feature as important or highly important

Organize and manage the accomplishments and development of employees or performance of applications or systems

Lattice 91 features

Tools for collecting comprehensive feedback on an employee from peers, subordinates, and manager

Dashboard to view the status of ongoing processes, identify current incidents and track past activities

Track and document all activities across devices, networks, and other systems

Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges

Tools for the systematic analysis of various types of data or statistics

Allow reviewers to provide anonymous feedback to encourage honest conversations

Creation, administration, and evaluation of assessments or tests

Compare key metrics for the business against prominent players in the industry

Set up bonus schemes and plans in line with corporate and regulatory guidelines and calculate bonus payouts

Forecast, allocate funds, organize financial resources and report & analyze project's income and expenditure

Process of enhancing skills & experiences for continuous professional growth & advancement

Leave comments and notes on documents for others to view

Manage and track all internal and external communication conducted via calls, email, text, or chat

Manages compensation such as salary, bonus, and benefits processes, aligning with policies

Performs calculations and analyzes how salary and equity should be awarded to employees across locations, performance levels

Create employee benefits statements that include all package details, including base salary, rewards, incentives, and other benefits

Catalog, manage, and develop employee skill sets

Provide ongoing performance feedback to employees on a regular basis, rather than giving feedback at designated times

Alter the layout and content of dashboards

Customize contracts and forms to collect specific information

Tailored or customizable questions for more targeted and relevant data collection

Alter the layout and content of reports

Pre-designed layouts that can be customized to match preferences and requirements

Assembly of graphs and charts for visualizing and tracking statistics/metrics

Import and export data to and from software applications

Graphical representation of data

Reminders sent via email

Electronic storage of staff/employee contact information and job status in a centralized repository

Tools to improve and measure employee satisfaction and involvement

Track employee schedules, availability, and performance across projects and tasks

Online portal where employees can access and track their own information

Acknowledge and reward employees for reaching specific goals and/or for exemplary performance

Tracks metrics that provide insight into how a user interacts with any interface or product

Collecting, analyzing, and utilizing feedback from users or customers to improve a product or service

Allows employees to set and manage work or career related goals

Establish measurable goals and objectives and track their progress over a specific period of time

Automates core HR functions such as talent management, employee evaluation and learning management

Manages incentive programs such as profit sharing, stock awards, and individual bonus plans

Document completed by employee to assist with career and personal development to reach short term and long term goals

Tracking the status of previously identified performance measurements

Organize and track educational activities

Allows managers to praise, recognize skills, and give feedback to their employees

Collect & analyze data from multiple sources to get insights into competing products, customer behavior, pricing & marketing strategies

Access software remotely via mobile devices

Observe and track the demand, usage, progress or quality of a system, product, or user

Multiple channels (email, web link, or social media) to distribute products, services, or surveys to customers

Identify, track, and respond to negative feedback

Closing out contracts by reviewing contract/project completion, finalizing payments, and ensuring terms and compliance as been achieved

Process of familiarizing new clients, stakeholders or employees with the company, a new location, or a service

Provides real-time feedback and assessments on employee performance, skills, and accomplishments

Diagram that shows the structure of an organization and the relationships between parts

Manage employee salary processes, data, taxes, and records administration efficiently

Peer/teammate feedback and review on individual's performance

Allows employees to praise one another in a social network-like feed visible to the whole organization

Evaluation process that provides feedback on an employee's job performance

Organize and manage the accomplishments and development of employees or performance of applications or systems

A set of indicators that tracks the performance of networks, applications, systems, teams, etc.

Create, fill out, and send performance reviews to individual employees

Arrange tasks based on the level of priority or urgency

Reporting on how each user, task or process has advanced since its initiation

Short, frequent surveys designed to quickly gauge the ongoing attitudes or feelings of a specific group

Pre-written repository of questions that can be reused within a course or for assessment or interviews

Process of choosing individuals who will assess and provide feedback on an employee's performance during a performance appraisal

Ratings/Reviews

Analyze and gain insights into data in real-time

Receive data and information in real time

Active reporting of data and metrics

Receive system updates as soon as any changes are made

Tools to find, assess, and hire suitable candidates for a job within an organization

Timed notification for any upcoming task, deadline, appointment, or activity

Collection, analysis, and representation of numerical data and generation of reports to understand various patterns

View and track pertinent metrics to find patterns and gain insights from data

Follow the progression of a task associated with performance reviews

Budgets, benchmarks and tracks all salary processes and associated costs

An individual's evaluation of his or her own strengths, weaknesses, and skills

Allow users to access multiple services after entering their login credentials once

Observe employees over a period of time to gain an understanding of their abilities to perform certain tasks

At a high level, visualize a preferred outcome, define goals and identify specific steps to achieve them

Planning, tracking and developing internal talent for future key position filling

Create and manage surveys

Create and administer polls and surveys

Gauge satisfaction and receive information for improvement and success

Integrate with Talent Managment software to better track learners progress and training sessions

Create, manage and track all task activities and progression

Create, save, and re-purpose templates for emails, forms, etc.

Set up connections to third-party platforms to improve business processes

Track and manage employee time-off, vacation, and sick leave requests

Track employee/learner's progression through training programs

Interact with data visualization elements, such as charts and graphs, to drill down into data

Assess skills, outcomes and results using preset metrics and averages

Create, design and manage workflows for repetitive tasks

Get Advice

We can help you find the software with the features you need.

Features

4.3 (205)

4.3

Based on 205 reviews

## Pricing

Value for money

4.4 (128)

[View pricing plan details](https://www.capterra.com/p/151676/Lattice/pricing/)

HRIS

$10.00

Per User,Per Month

It includes:

-   Employee Record
-   Report Builder
-   Onboarding
-   Workflows

Talent Management

$11.00

Per User,Per Month

It includes:

-   Performance Reviews
-   Feedback & Praise
-   Talent Reviews
-   Goals & OKRs

Value for money

4.4 (128)

4.4

Based on 128 reviews

## Integrations

[

Slack](https://www.capterra.com/p/135003/Slack/)[

Google Workspace](https://www.capterra.com/p/247901/Google-Workspace/)[

Gmail](https://www.capterra.com/p/202338/Gmail/)[

Microsoft Teams](https://www.capterra.com/p/168668/Microsoft-Teams/)[

ADP Workforce Now](https://www.capterra.com/p/155895/WorkforceNow/)[

Rippling](https://www.capterra.com/p/172127/Rippling/)[

Gusto](https://www.capterra.com/p/131882/Gusto/)[

Google Calendar](https://www.capterra.com/p/213340/Google-Calendar/)

Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

## Support, customer service and training options

Customer Service

4.5 (135)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

4.5 (135)

4.5

Based on 135 reviews

## User reviews

Overall rating

4.5

Based on 205 reviews

Filter by rating

5(122)

4(67)

3(12)

2(3)

1(1)

Mentioned topic

Sorted by most recent

AU

Anonymous User

Recruiter

Oil & Energy

### "Lattice Review"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

May 8, 2026

I have loved my experience. They made implementation and overall use of the platform very digestible.

Pros

The workflows and onboarding templates. They were easy to use and easy to create and personalize. Great support team to work with.

Cons

The sunsetting of the onboarding module, templates and overall HRIS system. It was a great system, sad to see it go.

Switched from

[ADP Workforce Now](https://www.capterra.com/p/155895/WorkforceNow/)

Lattice has a lot more customizable options when it came to the HRIS platform.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Tyra O.

People Operations Specialist

Computer Software

### "Enjoyable to work with! "

4.0

Overall Rating

4.0

4.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

9/10

April 14, 2026

Overall, I really enjoyed working with Lattice, and I wish we had kept them on our tech stack. I was sad to hear we made the decision to move away from them.

Pros

I liked how intuitive the high-level layout of Lattice is. I specifically really like the 1:1 capability and got really comfortable in that format. I also think their 360 review capability is awesome-- reviews and surveys always felt very personalized and smooth.

Cons

The goals framework is very confusing. I feel that there's almost too much capability in terms of tying goals back to each other-- they just get twisted around in circles instead of a nice hierarchy, which I believe is the desired outcome.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

HC

Hannah C.

LMFT

Hospital & Health Care

### "Seamless place for all things workflow related "

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

0.0

0.0

Likelihood to Recommend

9/10

March 28, 2026

Pros

Lattice is a helpful way to manage workflow questions, create weekly workflow summaries, and to manage meetings and agendas.

Cons

I wish it had more features and trainings offered for their services offered. Sometimes I stumble upon new things that the service can do and wish I’d known sooner about particular details.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

RV

Rakhi V.

QA

Information Technology and Services

### "Lattice Review"

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

5.0

5.0

Customer Service

4.0

4.0

Likelihood to Recommend

7/10

March 25, 2026

It has been positive because it brings structure and consistency to performance conversations—goals, feedback, and reviews are all captured in one place, which makes it easier to stay aligned on expectations and track progress over time. It also helps reduce ambiguity during review cycles since context and history are easy to refer back to.

Pros

it keeps performance conversations structured and consistent—goals, feedback, and reviews are all in one place, so nothing gets lost across chats or docs. It also makes it easy to track progress over time and stay aligned on expectations, which helps reviews feel more objective and actionable.

Cons

Some workflows (goals, check-ins, review steps) can feel click-heavy and time-consuming, especially when you’re just trying to make a small update quickly

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

MH

Michael H.

Sales and Support

Information Technology and Services

### "Does a lot, if you can find it!"

3.0

Overall Rating

3.0

3.0

Ease of Use

3.0

3.0

Features

4.0

4.0

Customer Service

0.0

0.0

Likelihood to Recommend

7/10

February 21, 2026

Overall, I'd recommend it, but I'd warn you that it has a bit of a learning curve in terms of where to click and certain features being buried or hard to find.

Pros

It does a ton - employee reviews, 1:1 meeting tracking, employee org chart, employee feedback, performance summaries.

Cons

Something isn't quite right about the navigation. I find it easy to get lost and hard to find the right features or submenus I want to be in.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Conor C.

Bitcoin Adoption Specialist

Financial Services

### "A Helpful System for Visibility and Recognition"

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

3.0

3.0

Likelihood to Recommend

6/10

February 1, 2026

Overall, my experience with Lattice was positive. It worked best as a system of record for accomplishments, feedback, and recognition. When used consistently, it made work more visible, encouraged accountability, and supported growth conversations. Like most tools, its effectiveness depended on how intentionally it was used by managers and teams.

Pros

It was nice having a clear system to regularly share what I was working on and what I had accomplished each week. Posting updates helped me make my work visible and track progress over time, and that directly helped when it came to promotions and performance conversations. I also really liked that Lattice was connected to Slack. Being able to give teammates praise publicly and receive praise in return made recognition feel natural and timely instead of forced or delayed.

Cons

At times, parts of Lattice felt a bit rigid and process-heavy. Some workflows seemed more about checking a box than having a meaningful conversation, especially if the team was already aligned. Notifications could also pile up and start to feel noisy, which made it easier to tune them out.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

PG

Paulo G.

Se. Qa Automation Engineer

Information Technology and Services

### "Good tool to manage work objectives"

5.0

Overall Rating

5.0

5.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

9/10

January 2, 2026

It is a great tool to get feedback from colleagues and managers regarding your tasks, objectives and progress

Pros

the easy way you can determine your objectives and monitor results through the whole year allowing peer review to improve your performance

Cons

it requires too much training to get full usability and pricing becomes high when add-ons are required

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

James L.

Director of Finance

Computer Software

### "A great tool for people management"

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

4.0

4.0

Likelihood to Recommend

7/10

December 20, 2025

It has been a great experience having an easy to use platform that help drive employee engagement, better internal communication, and is an excellent at helping managers oversee their teams.

Pros

Lattice has been a great tool to help manage the team, have effective communication as a group, and individually, conduct performance reviews, and give the team a greater sense that the company truly cares about their development as employees.

Cons

I think the thing that is most challenging about Lattice is that many of the feature are great, but the pricing for them outweighs the potential benefit given the size of our organization.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

AU

Anonymous User

HR Generalist

Non-Profit Organization Management

### "Multi Year Lattice User (Non Profit)"

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

8/10

December 3, 2025

Overall, we've been using Lattice for 3+ years and have continued to renew each year. I do see them growing in the right direction.

Pros

I really like the 1:1 feature, Updates, and Performance Management features. These are pretty intuitive to get set up and have been really helpful across the company. I like the automations in data within Performance Management and Employee Surveys.

Cons

We tried to implement Grow and I found it confusing and hard to connect to our unique and smaller org. I also have a few small product ticks about easily downloading info or implementing a signing feature to performance reviews.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Colin J.

IT Operations Manager

Information Technology and Services

### "Performance tool with customization"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

8/10

November 6, 2025

It is good, based on user experience, value for money, integration with HRIS, navigating through new appraisal documents.

Pros

Easy to navigate, UI, then user friendly for 1:1's agenda to update and keep track. Retain all appraisal docs. in one platform.

Cons

When someone resigns as a manager then HR has to export records as we cannot update record to move files within the accounts.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

[View all Reviews](https://www.capterra.com/p/151676/Lattice/reviews/)

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