# Page 2 | Lattice Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 2 - Is Lattice the right Performance Management System solution for you? Explore 203 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/151676/Lattice/reviews

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Lattice

4.5 (203)

[View alternatives](https://www.capterra.com/p/151676/Lattice/alternatives/)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated March 3rd, 2026

# Page 2 - Reviews of Lattice

## Showing most helpful reviews

Showing 26-50 of 203 Reviews

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Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

RV

Rakhi V.  
QA  
Information Technology and Services  
Used the software for: 1-2 years

### "Lattice Review"

March 25, 2026

4.0

It has been positive because it brings structure and consistency to performance conversations—goals, feedback, and reviews are all captured in one place, which makes it easier to stay aligned on expectations and track progress over time. It also helps reduce ambiguity during review cycles since context and history are easy to refer back to.

Pros

it keeps performance conversations structured and consistent—goals, feedback, and reviews are all in one place, so nothing gets lost across chats or docs. It also makes it easy to track progress over time and stay aligned on expectations, which helps reviews feel more objective and actionable.

Cons

Some workflows (goals, check-ins, review steps) can feel click-heavy and time-consuming, especially when you’re just trying to make a small update quickly

Review Source

HD

Hannah D.  
Employee Experience Specialist  
Marketing and Advertising  
Used the software for: 1-2 years

### "Worth It for your employees "

November 5, 2025

5.0

I use it weekly/sometimes daily for employee goals, anniversaries, birthdays, and 1 on 1 conversations between employees and managers.

Pros

I love that lattice has a motivating presence. It easily tracks employee goals and keeps them on track to continue growth. It makes planning goals very easy with its user friendly templates.

Cons

I have not discovered anything negative about lattice yet. Our entire company uses it for meetings and career track alignment.

Switched from

[ADP Comprehensive Services](https://www.capterra.com/p/175840/ADP-Comprehensive-Services/)

did not have all the necessary components we were looking for, did not make tracking employee goals very easy.

Review Source

Conor C.  
Bitcoin Adoption Specialist  
Financial Services  
Used the software for: 1-2 years

### "A Helpful System for Visibility and Recognition"

February 1, 2026

4.0

Overall, my experience with Lattice was positive. It worked best as a system of record for accomplishments, feedback, and recognition. When used consistently, it made work more visible, encouraged accountability, and supported growth conversations. Like most tools, its effectiveness depended on how intentionally it was used by managers and teams.

Pros

It was nice having a clear system to regularly share what I was working on and what I had accomplished each week. Posting updates helped me make my work visible and track progress over time, and that directly helped when it came to promotions and performance conversations. I also really liked that Lattice was connected to Slack. Being able to give teammates praise publicly and receive praise in return made recognition feel natural and timely instead of forced or delayed.

Cons

At times, parts of Lattice felt a bit rigid and process-heavy. Some workflows seemed more about checking a box than having a meaningful conversation, especially if the team was already aligned. Notifications could also pile up and start to feel noisy, which made it easier to tune them out.

Review Source

MH

Michael H.  
Sales and Support  
Information Technology and Services  
Used the software for: 2+ years

### "Does a lot, if you can find it!"

February 21, 2026

3.0

Overall, I'd recommend it, but I'd warn you that it has a bit of a learning curve in terms of where to click and certain features being buried or hard to find.

Pros

It does a ton - employee reviews, 1:1 meeting tracking, employee org chart, employee feedback, performance summaries.

Cons

Something isn't quite right about the navigation. I find it easy to get lost and hard to find the right features or submenus I want to be in.

Review Source

JL

Jaclyn L.  
Account Coordinator  
Marketing and Advertising  
Used the software for: 1-2 years

### "Great place to organize reviews & monthly goal setting meetings!"

February 28, 2025

5.0

Overall I enjoy this system. I think it is a good way to organize your 1:1 meetings, and keep any feedback made my team members that is visible to both yourself and your manager. It is a really organized way to handed yearly reviews and archive the reviews previously received so you can continue to track your goals and your growth.

Pros

I like that peer reviews & self reviews are very organized and simple to navigate on this system .We are also able to ask our peers for feedback throughout the year so we can work on improving our team relations. We are also able to fill out a bi-weekly form saying how we are feeling and what we are working on that week so our supervisor knows if they should reach out to check in.

Cons

A con about Lattice is that it is difficult to attach your calendar on Lattice to your teams calendar. This causes issues when I have a 1:1 approaching but there is no appointment on my calendar made so sometimes I don't always catch the 1:1 meetings with my manager.

Review Source

CS

Carlotta S.  
Sr. Escrow Specialist  
Information Technology and Services  
Used the software for: 2+ years

### "Lattice: The Web Based Autobiography of Employment "

March 12, 2025

5.0

I use Lattice regularly. I am very pleased and intend to continue using this product to advance my career.

Pros

Lattice allows me to keep track of every aspect of my employment. Lattice keeps a record of all feedback received or given, weekly 1-on-1 sessions, tasks, annual reviews, etc.

Cons

There are no complaints or constructive criticisms regarding Lattice.

Review Source

JK

Joy K.  
Account Coordinator  
Pharmaceuticals  
Used the software for: 1-2 years

### "Check-In with Lattice! "

April 15, 2025

4.0

I enjoy my overall experience with Lattice. My current job is the first time I've used Lattice and first time I've been introduced to it. Like I mentioned above, I like the prompts it gives you as talking points for your meetings. I also like how it's easy to write notes and comments as your discussing your meeting in real time, so that you can see your notes and your reviewer can also give you feedback. Lattice is good for review meetings and check-ins which is how I primarily use this ap.

Pros

What I like the most about Lattice is the layout of the website. It has a very clean, easy-to-read setup and makes it easy to maneuver. I use Lattice for my 1-on-1 reviews and check-ins and I enjoy the prompt questions they list out so you have talking points to discuss.

Cons

My only dislike about Lattice is setting up meetings. Since I am used to using Microsoft Outlook's calendar for all my meeting set-ups, I sometimes get confused when I am unable to link my meeting in Outlook with my meeting in Lattice. It's not a huge issue but it would be more streamlined if my meetings could cross over.

Review Source

SK

Sarah K.  
People Ops Manager  
Computer Software  
Used the software for: 2+ years

### "Best performance management tool on the market"

July 9, 2025

5.0

Lattice has been the premier performance management tool that we have used as a company. They are continuously rolling out new features, have prioritized AI functionality, and have a really great customer support team to help us with all of our questions along the way.

Pros

The customization of question templates and review cycles has been such a pro. We've appreciated the ability to customize permission profiles. The user experience and interface are really easy to follow, and their recent AI phone functionality for review writing and search bar questions is a big time-saver.

Cons

We integrate Lattice with Rippling (our HRIS), and there are some limitations with custom fields for demographic data that will sync between the two systems. Additionally, Lattice doesn't have automated reminders for manual review cycles.

Review Source

HC

Hannah C.  
LMFT  
Hospital & Health Care  
Used the software for: 1-2 years

### "Seamless place for all things workflow related "

March 28, 2026

4.0

Pros

Lattice is a helpful way to manage workflow questions, create weekly workflow summaries, and to manage meetings and agendas.

Cons

I wish it had more features and trainings offered for their services offered. Sometimes I stumble upon new things that the service can do and wish I’d known sooner about particular details.

Review Source

NZ

Nazifa Z.  
Patient Care Advocate  
Hospital & Health Care  
Used the software for: 1-2 years

### "Great to keep everything organized"

April 1, 2025

4.0

I've found this system to be quite helpful. It provides a great structure for managing 1:1 meetings and ensures that any feedback from team members is accessible to both you and your manager.

Pros

It helps in engaging with my manager easier It helps me to work on my tasks and allocate my tasks more efficiently Pricing is okay It helps to track growth

Cons

It can get hard to understand the platform and its uses the support is not much useful

Review Source

RG

Rafael G.  
Analyst  
Banking  
Used the software for: 2+ years

### "A nice way of showing you care"

October 7, 2024

5.0

Overall, I love lattice and I use it absolutely every week. I love seeing the feedback I received, and I also appreciate the exceptional work my colleagues do and that's a way of spending a few minutes and shouting out the good things they have done.

Pros

I'm gonna be honest and say that the best feature offered by Lattice by far is the feedback that you can provide and receive. Depending on your team and your own performance, you can end up having a library of impressive feedbacks showing your commitment to your work or to your team. It is a great way of building up morale and also it is easier to get a pay rise when you have literally hundreds of good feedbacks about your work ethics.

Cons

Lattice tries to do a little bit of everything and sometimes it comes short. For instance, after a review with my manager, the platform try to create a checklist of everything that has been discussed and prepares that for the next week. In a lot of ways, it is a positive, but for some reason, it feels like it comes up short.

Review Source

Margaret M.  
Cheif People and Experience Officer  
Utilities  
Used the software for: 2+ years

### "Lattice: Elevating Engagement and Growth with Powerful Tools"

August 26, 2024

5.0

Lattice has significantly elevated our performance engagement and growth processes at NPX. It offers a comprehensive suite that aligns perfectly with our needs, boosting engagement and supporting our people operations with actionable data. We fully utilize its features—1:1s, feedback, growth tracking, performance reviews, engagement surveys, and OKRs—all of which are intuitive and effective.

Pros

Lattice has been a game-changer for NPX, offering a comprehensive platform that enhances engagement, supports our people operations, and provides actionable insights through excellent data. We utilize its full suite of functions, including 1:1s, feedback, growth tracking, performance reviews, engagement surveys, and OKRs. The functionality is robust and intuitive, making it easier for us to align our teams, track progress, and drive continuous improvement. Lattice’s impact on our employee engagement and development has been profound, helping us to foster a culture of growth and performance.

Cons

We have encountered some limitations in customizing templates, like performance reviews, but Lattice is continuously improving in this area.

Alternatives considered

[BambooHR](https://www.capterra.com/p/110968/BambooHR/)

Reason for choosing Lattice

More functionality than competitors, features that supported our people goals and expectations, all of the features we wanted in one platform

Review Source

IC

Isabella C.  
Sr. RevOps Analyst  
Information Technology and Services  
Used the software for: 1-2 years

### "Easy to use, may lack features compared to other offerings"

May 28, 2025

4.0

Pros

Lattice is easy to understand and navigate for the end user, and also integrates with apps like Slack. This makes Lattice easy to use since you can get email and/or Slack notifications.

Cons

Lattice's features and functionality are limited compared to other coaching/feedback software. We ended up switching to another software that had more comprehensive abilities.

Review Source

EF

Edward F.  
Sales Operations Manager  
Information Technology and Services  
Used the software for: 1-2 years

### "Essential Tool for Sales Teams"

October 25, 2024

5.0

The platform enables salespeople to set specific, measurable, attainable, realistic, and time-framed goals. This offers a clear path for career development. Lattice provides tracking tools to visualize progress toward these goals.

Pros

Lattice stands out for its focus on continuous employee development, regular feedback, and aligning individual goals with company objectives, making it an invaluable tool for fostering a high-performance culture.

Cons

I don't have any issues to point out with this platform.

Review Source

AG

Arvind G.  
In regards to Lattice  
Financial Services  
Used the software for: 6-12 months

### "In regards to Lattice: "

March 2, 2025

5.0

Overall good product to provide feedback, share insights, provide reviews and 1:1 requests.

Pros

Easy to provide feedback, share insights, provide reviews and 1:1 requests.

Cons

Could be more easily implemented and applicable but the overall functionality / reasoning for product is not well understood due to UI / UX.

Review Source

CB

Cherise B.  
People and Operations Coordinator  
Real Estate  
Used the software for: 2+ years

### "Great for performance reviews and regular check-ins"

September 18, 2024

5.0

Pros

I like how customizable our review cycle can be. I also like the Slack integration.

Cons

There is a bit of a learning curve, but it's overall great to use.

Review Source

JG

Jair G.  
CEO  
Telecommunications  
Used the software for: 2+ years

### "Good Software. Not the best, but good"

August 15, 2024

4.0

It is indeed a good software for RH and leaders, developing itself every month

Pros

Updates, 1x1s, semester reviews, OKRs and of course, the possibility to create knowledge trails

Cons

The software itself has a few bugs from time to time, not allowing updates to happen, and also the possibility of transfering the same OKR to new semesters after closed

Review Source

VR

Verified Reviewer  
Regional Sales Manager  
Computer Software  
Used the software for: 1-2 years

### "Nice User experience"

December 5, 2024

5.0

I am assigned to write quarterly reviews on management and self-reflection.

Pros

Easy UI. Simple. Straight and to the point.

Cons

No cons it does a good job. The only Con is they require me to use this for extra work to do. :)

Review Source

VR

Verified Reviewer  
Fullstack developer  
Insurance  
Used the software for: 1-2 years

### "Great experience with Lattice！"

November 21, 2024

5.0

Pros

Intuitive user interface that is very clean and easy to navigate.

Cons

So far I liked every thing about lattice.

Review Source

AD

Allison D.  
Head of People and Talent Operations  
Information Technology and Services  
Used the software for: 1-2 years

### "Lattice Review From a Head of HR"

June 24, 2024

5.0

This is now my second company as Head of HR using Lattice. The tool improves tremendously over time while maintaining the same look and no major learning curve with each "version" released. I'm also lucky to benefit from the Resources For Humans website and Slack channel they've created for HR professionals. I'm able to see reviews for things outside of Lattice like HRIS, ATS, and other opinions we look for. Having ~20k HR professionals at your fingertips even for non-Lattice users is so rare. The investment into HR resources really sets Lattice apart and shows they care about their customers (and non-customers too)! Lattice has worked hard to be a leader in HR tooling and it shows. As we demoed competitors, we continuously returned to Lattice as our preferred tool. We were eager to sign and begin our journey. We're now a year in and thriving with it.

Pros

I like the ease of use of Lattice and the UI/UX. I feel like it's a product everyone can easily navigate and learn. We can see more insights into how our team feels, performs, and functions. It's been a great tool for us. Our marketing team has stated that Lattice is a brand they look to as a leader in overall branding strategy, the look of the tool, and subsequent marketing collateral.

Cons

I don't think I like anything "least" but there's always room for improvement and new features. I think at times the product roadmap leans heavily into areas we aren't currently using or that fit us. That's the only small con I can call out, it's pretty smooth sailing. When there is a release on tools we're using, it's usually so beneficial and is exciting.

Alternatives considered

[Culture Amp](https://www.capterra.com/p/154170/Employee-Effectiveness/)[15Five](https://www.capterra.com/p/140437/15Five/)[Leapsome](https://www.capterra.com/p/169660/Leapsome/)

Reason for choosing Lattice

Lattice was all-encompassing and cared the most about our priorities and solving those. Our sales rep was extremely attentive and not pushing timelines that didn't align with us. It felt different with Lattice and we knew going into it they were most likely the best but a little higher cost. We found ourselves comparing all other tools vs Lattice and Lattice continued to be our front-runner.

Switched from

[Google Docs](https://www.capterra.com/p/160756/Google-Docs/)[Workleap](https://www.capterra.com/p/152579/Didacte/)

We were able to consolidate employee engagement into Lattice and away from Officevibe. We were doing reviews within Google Docs so moving away from the clunkiness and lack of data that resulted in.

Review Source

PG

Paulo G.  
Se. Qa Automation Engineer  
Information Technology and Services  
Used the software for: 1-2 years

### "Good tool to manage work objectives"

January 2, 2026

5.0

It is a great tool to get feedback from colleagues and managers regarding your tasks, objectives and progress

Pros

the easy way you can determine your objectives and monitor results through the whole year allowing peer review to improve your performance

Cons

it requires too much training to get full usability and pricing becomes high when add-ons are required

Review Source

KP

Kaylynn P.  
Learning and Development Operations Specialist  
Consumer Services  
Used the software for: 2+ years

### "Lattice is a good tool"

November 14, 2024

5.0

Positive experience. Would recommend this tool.

Pros

Clean and easy UI/UIX. Reporting Is solid.

Cons

Can be glitchy at time. Search ability could be better.

Review Source

HK

Hayley K.  
Programmatic Trader  
Marketing and Advertising  
Used the software for: 2+ years

### "Lattice Review"

September 4, 2024

4.0

Pros

We use lattice for company and individual goal setting. I like that it creates a transparent way to share goals; I can see everyone's goals and they can see mine. This is great to track progress for growth/promotion reasons and it keeps me accountable. This also gives me a view into goals across departments so I gain more insight into the overall business.

Cons

My least favourite thing about lattice is the UI itself. I do not always find its pathways clear, and therefore, navigating can be tricky.

Review Source

RE

Rachel E.  
People Operations Manager  
Leisure, Travel & Tourism  
Used the software for: 2+ years

### "Great for connected/networked organizations like ours! "

June 17, 2024

5.0

Pros

Great customer support post implementation. They are always working on roadmaps to improve user experience and introducing new product features!

Cons

Would love to see them continue to prioritize enhancing existing products from user feedback.

Switched from

[helloteam](https://www.capterra.com/p/178024/helloteam/)

Lattice has more mature products and have a reputation for performance management best practices. They were also a more scalable choice.

Review Source

VR

Verified Reviewer  
Director, People  
Computer Software  
Used the software for: 2+ years

### "Lattice - Engagement & Performance"

June 17, 2024

4.0

Pros

Using Lattice has been a game-changer for us, providing actionable insights from pulse surveys that help us stay attuned to our team's sentiment and address concerns proactively. By integrating various data sources, Lattice offers a comprehensive analysis that highlights important trends and patterns in employee performance and engagement. This proactive identification of trends supports a positive work environment, allowing us to intervene timely and effectively. Additionally, Lattice's detailed visualizations enhance our decision-making, empowering us to make informed choices that boost employee satisfaction and retention. Ultimately, the real-time feedback and strategic insights from Lattice have fostered a motivated and loyal workforce, driving our organizational success.

Cons

While Lattice has been incredibly valuable, there are a few minor drawbacks worth mentioning. As a smaller company, we sometimes find that certain data is unavailable in drill-downs, limiting the depth of our analysis. Additionally, we would love to see continued development in tying different components together to create more complete talent profiles. The platform’s comprehensive features are great, but more seamless integration would enhance our ability to get a holistic view of each employee. Despite these minor issues, Lattice remains a powerful tool for performance management and employee engagement.

Switched from

[BambooHR](https://www.capterra.com/p/110968/BambooHR/)

Enabled more robust performance management processes, especially the utilization of career tracks.

Review Source

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