# Page 4 | Lattice Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 4 - Is Lattice the right Performance Management System solution for you? Explore 205 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/151676/Lattice/reviews

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Lattice

4.5 (205)

[View alternatives](https://www.capterra.com/p/151676/Lattice/alternatives/)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated June 3rd, 2026

# Page 4 - Reviews of Lattice

## Showing most helpful reviews

Showing 76-100 of 205 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

AH

Aja H.  
HR Consultant  
Biotechnology  
Used the software for: 2+ years

### "Lattice for Performance Reviews"

June 17, 2024

5.0

Pros

I love Lattice's customer service the most. Their team of experts really know the product and spend time with you to make sure you become an expert too!

Cons

Some things aren't perfect. I wish that you could download a report of everyone who is a manager. Some of the customizations abilities when making your own templates are limited as well so you have to get creative.

Review Source

AS

Andrew S.  
HR Manager  
Information Technology and Services  
Used the software for: 1-2 years

### "Technology Company 1 year review"

June 17, 2024

5.0

Overall it has been great, it takes a good year, and reminders, to get staff and managers to utilize the tools it offers. But once they start using the system they enjoy and get value from it. This was particularly obvious during review periods where a lot of the needed information was already available in the goals and one-on-one meetings.

Pros

Documenting and assisting managers and staff with one on ones. Goal setting options and customization

Cons

There have been a few custom reports or tweaks that would be nice. Lattice is linked directly to our HRIS and we can not make changes in Lattice that are not in the HRIS - Example, if we wanted a person to be a shared manager or supervisor in Lattice, but did not want to make that change in HRIS.

Switched from

[ADP Workforce Now](https://www.capterra.com/p/155895/WorkforceNow/)

Lack of customization and bad UI/UX, lack of integration with Outlook and 0ne-on-one updates.

Review Source

JC

Jennifer C.  
People Partner  
Market Research  
Used the software for: 1-2 years

### "Lattice Review"

June 24, 2024

5.0

Pros

I like the intuitive platform lattice provides for all user experience. The data insights are very powerful in driving engagement and usage.

Cons

Some of the reports I try to download are a bit messy to deal with/clean up for quick stats.

Review Source

ZY

Zach Y.  
Demand Generation Manager  
Information Technology and Services  
Used the software for: 6-12 months

### "A Great Way to Track Career Progression & Professional Growth"

March 31, 2023

5.0

Overall Lattice is a great tool to ensure you are feeling fulfilled and committing yourself to professional growth. Our company uses this in every department and I think most employees appreciate that the firm is committed to helping employees progress toward personal, professional, and lifestyle goals.

Pros

I really like knowing where my performance is at and where there's room to improve/grow. It's easy to keep ongoing 1 on 1 conversation with my manager tracked and managed in the system. I also really appreciate the opportunity to set personal goals that align with team initiatives and to reflect on past goals to see how I am progressing. We use the system for personal goals, team goals, and OKRs, and for career development! It's simple to use and effective when the entire team buys into using the tools.

Cons

There is a lot of functionality, so it could be confusing to some users at first. At our firm the People Mgmt team had built out how-to guides and walkthroughs on how to optimize our individual profiles. Lattice also has a lot of documentation, so you'll be able to learn even if you feel confused or stuck with the various features/functionality of the system.

Review Source

Andrei P.  
Student  
Education Management  
Used the software for: 6-12 months

### "Lattice is the management software that brings something new other than something more."

May 20, 2022

5.0

Lattice is the management software that really brings something different to the table. It does not "fight" with it's competitors but rather complements them. The human focused aspect of it makes Lattice a great management tool to use along with the others ones and it works really well.

Pros

The human focused aspect of the software is excellent. It has many tools and they work really well, as a result you can view the different HR aspects of the work proccesses.

Cons

Because it is a people management platform it can sound not as resourceful as it's competitors.

Switched from

[Microsoft Excel](https://www.capterra.com/p/176574/Excel/)

Lattice is a people focused software.

Review Source

JH

Jennifer H.  
Manager, People ops  
Arts and Crafts  
Used the software for: 6-12 months

### "Thanks, Lattice!"

June 20, 2024

5.0

Pros

Everything from selection through implementation has been easy and wonderful

Cons

honestly it has been a breeze so far - no large negative feedback

Switched from

[Culture Amp](https://www.capterra.com/p/154170/Employee-Effectiveness/)

Culture Amp was unwieldy and did not have the functionality we were looking for

Review Source

Steve M.  
VP of Product  
Consumer Electronics  
Used the software for: 6-12 months

### "Super helpful for 1:1 meetings and goals"

October 31, 2021

5.0

We use Lattice for the daily interactions between team members, and especially between managers and their team members. It's great for tracking monthly / yearly goals as well, and is a pretty full featured OKR system if you use that style of goal management.

Pros

We use Lattice for all our teams to track goals and many teams, like mine, use it for feedback, one on one meetings, and other performance management stuff.

Cons

Lattice doesn't represent a complete enough HR solution that we can use it standalone. We have to use another program for payroll and I wish that we could do everything in Lattice. It does a great job of discussions and dialog with employees, but it's not a complete solution.

Review Source

VR

Verified Reviewer  
ios developer  
Computer Software  
Used the software for: 2+ years

### "Very complete HR tool"

August 16, 2022

5.0

Pros

We have used a lot of HR software before using Lattice. This one is the best so far. We have been able to track down our personal and team OKR, and update them as we go : it helps us stay in track. We also use it to get a better human management: getting to know each other to really admin things. They also have a very good customer service AND their webinars are amazing.

Cons

It can be hard to use at first but once you put your hand on it, it's very easy to get used to it.

Review Source

ED

Emily D.  
Director of People and Culture  
Financial Services  
Used the software for: 6-12 months

### "Makes a big difference!"

June 20, 2024

5.0

Pros

Lattice makes performance management and employee engagement easy. It helps managers keep up and stay connected with their employees and it helps keep employees on track.

Cons

I wish it integrated with our HRIS system

Review Source

LG

Lauren G.  
People and Culture HR Generalist  
Mechanical or Industrial Engineering  
Used the software for: 6-12 months

### "Great Product"

June 11, 2024

5.0

We chose Lattice because of Lattice Goals and the ease of keeping everything about performance in one place. We are very happy users!

Pros

Love that everything is in one place. Writing reviews is so easy if employees use all the features on a regular basis: updates, 1:1, goals

Cons

There are some suggestions we have given on features- mostly on Lattice Goals. I wish some things could be added piecemeal. Grow is not widely used in our company, but for those that use it, we won't want them to lose it. It's be nice to be able to add it to those that want it.

Reason for choosing Lattice

We chose Lattice because of Lattice Goals and the ease of keeping everything about performance in one place. We are very happy users!

Review Source

SM

Sara M.  
Office Manager  
Computer Software  
Used the software for: 1-2 years

### "Good tool for the purpose it has"

July 4, 2023

3.0

Basically, we use it for monthly surveys, annual review process, own review and peer review. Then you can chekc the organzation chart with the information got it from Namely (basic information about job position, manager and department).The review process is very accurate, because you can deploy it as your convenience and launch and assign it to each department. Then, you can follow the advance and send reminders. As it's sync with Slack, you can see the notifications there.

Pros

Is very easy to manage. You can write your performance review cycle, apply it to each team and ask for the answers. Also, integrated with slack, is easy to notify all the employees about answer surveys, own review or peer review.

Cons

It's only for this purpose. It's only used for review, surveys and organization chart.

Review Source

RH

Rebekah H.  
Product Manager  
Computer Software  
Used the software for: 2+ years

### "Easy to use platform and has great potential"

May 15, 2023

4.0

Pros

I love the props feature. I feel as though it’s a really quick and easy way to boost morale for folks. We have ours integrated with slack, which makes it easier than having to switch between apps. I also like that it’s just really straightforward and most features are easy to use.

Cons

I feel like some of my old review cycles get left on my homepage and it can be confusing during a new review cycle. I wish there were a way to record accomplishments/improvements throughout the year, so that you refer back to it when giving self reviews come review cycle time.

Review Source

AG

Andrea G.  
HR Manager  
Staffing and Recruiting  
Used the software for: 2+ years

### "A Must Have HR Software For a Modern Business "

February 19, 2024

5.0

Pros

I like the career and talent management feature It makes tracking tasks easy and houses best employee engagement features It is a great HR tools and comes with some feedback management capabilities too.

Cons

Some users will need training to use Lattice effectively. Otherwise it is great.

Review Source

KM

Kyle M.  
Art Director  
Computer Software  
Used the software for: Less than 6 months

### "Makes 1:1s with my team so much better!"

April 6, 2022

5.0

As a team manager, Lattice has been a dream. My direct reports already love it and are more engaged in our 1:1s because they have just as much ability to control the agenda. 1:1s have become more of a collaborative 2-way conversation, as they're meant to be. The creator's of Lattice have put a lot of thought into these critical types of interactions and it shows!

Pros

I love everything about the 1:1s feature within Lattice. It is so easy to set up custom recurring agendas, and copy over agenda items from my team's weekly updates. It is very intuitive and easy to learn. I also love the "recommended for you" items in 1:1s. It helps me to guide the conversation, if need be. It's so easy to get an accurate pulse on how my team is doing with the "Updates" feature. And it works great going the other way too — I can easily add agenda items to the next 1:1 I have with my director.

Cons

So far I have been very impressed. Everything is so user-friendly and intuitive that it is difficult to find something I don't like about this software.

Switched from

[BambooHR](https://www.capterra.com/p/110968/BambooHR/)[Notion](https://www.capterra.com/p/186596/Notion/)

We needed a product that was more specifically built for progress/goal (OKR) tracking, individual 1:1s, weekly updates, and quarterly reviews. Lattice offers much more functionality and easy-to-use UI for us in these specific use cases.

Review Source

BE

Brian E.  
People and Operations Lead  
Information Technology and Services  
Used the software for: 1-2 years

### "Five Stars for Lattice"

June 20, 2024

5.0

Pros

Lattice is very easy to use and their customer support is stellar. Not only does the HR team love it but employees say it is the best system they have ever used too!

Cons

From time to time there are little glitches. But nothing the customer service team can not assist with. If there is no work around to a problem we can leave product feedback and it is taken seriously.

Review Source

AI

Amara I.  
Coordinator, People & Culture  
Non-Profit Organization Management  
Used the software for: 1-2 years

### "Tracking Performance through One on One."

June 29, 2023

5.0

Performance has really being simplified using lattice.

Pros

Measuring Performance with lattice is very objective, it give you opportunity for weekly Performance review with your subordinate through tracking projects and reviewing results. You also have the opportunity of documenting your agenda and following up with success and providing feedback.

Cons

Non that I can think of about lattice at the moment.

Reason for choosing Lattice

Lattice is able to synchronize with any existing HRIS software.

Review Source

GD

Gloria D.  
Operations Coordinator and Executive Assistant  
E-Learning  
Used the software for: 1-2 years

### "Lattice Review"

June 25, 2024

4.0

Pros

I like that I can keep my feedback, goals, and 1:1 notes in one place. That makes the performance review season so much easier for me to complete.

Cons

There isn't really anything I don't like. I only use the platform once a week or so.

Review Source

MP

Maya P.  
Senior People Operations Specialist  
Government Relations  
Used the software for: 2+ years

### "My review "

June 11, 2024

5.0

Pros

I like the performance review and survey capabilities. I like that you can filter survey data by role, gender, performance, etc.

Cons

I wish that the compensation module was included in the base product. I also wish that you could track performance reviews of a single person across time and download them all.

Review Source

DD

Debbie D.  
Asst. Director  
Education Management  
Used the software for: 6-12 months

### "Great tool for evaluations"

June 13, 2024

5.0

Excellent. This is our 2nd year and we're very pleased.

Pros

Ease of use, comprehensive review system, excellent support

Cons

Tends to be a bit confusing and sometimes it's not intuitive to drill down to the level we want.

Review Source

SP

Sarah P.  
People Operations Specialist  
Internet  
Used the software for: 2+ years

### "Great User Experience"

June 11, 2024

5.0

Pros

Lattice creates a great user experience for both employees and administrators. It's easy to use, aesthetically pleasing, and makes performance management tasks more efficient.

Cons

Lattice still lacks some features that would be helpful to my team, such as the ability to download parts of the org chart instead of the entire chart.

Review Source

LS

Lauren S.  
People Operations Generalist  
Telecommunications  
Used the software for: 1-2 years

### "Solid product"

June 20, 2024

5.0

I'm a fan of Lattice overall and definitely recommend it!

Pros

Once set up, the engagement surveys and performance reviews provide real insights into our employee's experience and professional journey at the company.

Cons

Some of the back end setup for the surveys and reviews could be a little more intuitive.

Review Source

HB

Helena B.  
HR Manager  
Accounting  
Used the software for: 1-2 years

### "Very Good and User-Friendly Product"

June 20, 2024

4.0

Pros

I love the ease of use. When I joined the firm, I had no training in Lattice, but was able to easily navigate.

Cons

There currently isn't the ability to upload documents with a review or with feedback.

Review Source

VR

Verified Reviewer  
CFO  
Consumer Goods  
Used the software for: 1-2 years

### "Gestión del desempeño de los empleados"

October 16, 2023

3.0

Pros

La posibilidad de gestionar el talento dentro de la empresa, generar informes de rendimiento, definir los OKR y medir fácilmente los resultados de cada empleado

Cons

Puede resultar un poco costoso al principio

Switched from

[Perdoo](https://www.capterra.com/p/158539/Perdoo/)

Facilidad de uso

Review Source

MRR

Melissa Ruiz R.  
HR Manager  
Utilities  
Used the software for: 1-2 years

### "Great Employee Engagement Management "

June 14, 2024

5.0

It has been great! I have learned a lot by myself, and now we have an account manager which is nice to refer to.

Pros

A one-stop shop for all of your employee engagement needs. Once place where everything is recorded.

Cons

The goals portion is not working for what we need it to do.

Alternatives considered

[Paylocity](https://www.capterra.com/p/86714/WebPay/)

Reason for choosing Lattice

One platform that is centralized in employee engagement

Review Source

VR

Verified Reviewer  
CMO  
Accounting  
Used the software for: 6-12 months

### "Software para la gestión de empleados con objetivos, evaluaciones y otras funcionalidades"

August 21, 2023

3.0

Pros

Es muy sencillo de manejar. Puedes redactar tu ciclo de evaluación de desempeño, aplicarlo a cada equipo y solicitar sus respuestas. Además, al estar integrado con Slack, es fácil notificar a todos los empleados sobre encuestas, su propia evaluación o la evaluación de compañeros.

Cons

No es fácil entender Lattice por cuenta propia, necesitamos contactar con un experto.

Alternatives considered

[Namely](https://www.capterra.com/p/143606/Namely/)[Paylocity](https://www.capterra.com/p/86714/WebPay/)

Review Source

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