# Page 4 | Lattice Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 4 - Is Lattice the right Performance Management System solution for you? Explore 203 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/151676/Lattice/reviews

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Lattice

4.5 (203)

[View alternatives](https://www.capterra.com/p/151676/Lattice/alternatives/)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated March 3rd, 2026

# Page 4 - Reviews of Lattice

## Showing most helpful reviews

Showing 76-100 of 203 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

SP

Sarah P.  
People Operations Specialist  
Internet  
Used the software for: 2+ years

### "Great User Experience"

June 11, 2024

5.0

Pros

Lattice creates a great user experience for both employees and administrators. It's easy to use, aesthetically pleasing, and makes performance management tasks more efficient.

Cons

Lattice still lacks some features that would be helpful to my team, such as the ability to download parts of the org chart instead of the entire chart.

Review Source

AR

Anna R.  
HR Generalist  
Food & Beverages  
Used the software for: 1-2 years

### "Lattice Help your Company Stay on Target"

June 17, 2024

5.0

Pros

How others in the company can see your updates and progress.

Cons

Weekly updates. Sometimes what we do weekly is often re-iterated multiple times since it asks the same questions.

Review Source

MA

Marian A.  
RH Specialist  
Computer Software  
Used the software for: Less than 6 months

### "Easy to use"

June 12, 2024

5.0

Pros

Lattice has a friendly and intuitive interface, it's easy to use it even if it's your first time using a platform for performance reviews

Cons

There are a lot of things that need manual load/launch, f.e. when you need to add or remove 4 reviewees it's okay, but it's difficult when you're a big company and there are 40 exceptions that you need to load by hand. Also, I would like to have more options to customize the platform!

Review Source

EV

Evropia V.  
Senior People Operations Specialist  
Information Technology and Services  
Used the software for: 6-12 months

### "Lattice makes your working life easier!"

June 28, 2024

5.0

Pros

Very user friendly. You can set up your engagement surveys and performance management cycles quite easily.

Cons

Better reporting for the engagement survey results.

Review Source

MJS

Mark Joseph S.  
CSR - Financial Advice Specialist  
Outsourcing/Offshoring  
Used the software for: 6-12 months

### "Lattice as a platform for career goal setting and coaching"

June 3, 2024

5.0

Overall, Lattice is a great tool to track your career goal setting. You can set-up on-on-one with your manager to discuss your performance highlights or lowlights and attain performance improvement. Also, you can provide feedbacks as well as receive one.

Pros

I love the feature where you can update daily, weekly, or monthly on your Lattice. Also, goal setting is great. It helps getting on-track with goals you create and you can provide any updates and progress you have made.

Cons

The small part of goal-setting. It doesn't suit my preferred ease of use.

Review Source

KS

Kinsey S.  
Strategy and Operations  
Insurance  
Used the software for: Less than 6 months

### "Great Experience"

June 28, 2024

5.0

Really great - well received by the team.

Pros

The ease of use and ability to customize. The implementation went smoothly and it has been well received internally. Love the Q&A feature.

Cons

Nothing really that we've found is missing in the functionality.

Review Source

AG

Andrea G.  
HR Manager  
Staffing and Recruiting  
Used the software for: 2+ years

### "A Must Have HR Software For a Modern Business "

February 19, 2024

5.0

Pros

I like the career and talent management feature It makes tracking tasks easy and houses best employee engagement features It is a great HR tools and comes with some feedback management capabilities too.

Cons

Some users will need training to use Lattice effectively. Otherwise it is great.

Review Source

Liam M.  
People Operations Manager  
Computer Software  
Used the software for: 1-2 years

### "Add Structure and Automation to your Performance Management"

July 23, 2019

4.0

The overall experience has been awesome and the software has taken a small internal desire to implement better goals tracking and a more automated approach to 1:1 and reviews in general and it's accomplished that and more almost by osmosis. Just having the software put us in a better position to implement a process for each. The software itself is extremely approachable and simple but allows for a ton of flexibility in implementation and use allowing it to serve as much more than a simple, once yearly applicated software driven proecss around performance reviews int he traditional sense.

Pros

The simplicity of use and flexibility in terms of custom use and application of different modules within the software. We approached this software with a process plan and goal structure in mind and Lattice was very resilient to it's implementation digitally as well as provided further insight into what better avenues there are and why. The Customer Sucess team is great with approaching additional product development endeavors through their support desk. Multiple times have been asked and seen functionality sought implemented in successive software updates

Cons

Need to create better functionality around dual management (having co-leads/co-managers of teams) and their ability to review and provide feedback. It's too common to not be supported. Implementation and onboarding of the system was definitely one of the better experiences we've had although there could be more common touchpoints after the first review process to ensure for optimization and process improvement. Things have been a bit more "set it and forget it" after being transitioned off our Onboarding Success Manager although the Customer Success team accessible from the Intercom system has been more than helpful in the absence.

Alternatives considered

[TriNet HR Plus](https://www.capterra.com/p/133019/Zenefits/)[ADP Workforce Now](https://www.capterra.com/p/155895/WorkforceNow/)[SAP SuccessFactors HCM](https://www.capterra.com/p/144575/SuccessFactors-Perform-and-Reward/)[Namely](https://www.capterra.com/p/143606/Namely/)[BambooHR](https://www.capterra.com/p/110968/BambooHR/)

Reason for choosing Lattice

Better application to what we were looking for: a feedback and goals tracking platform designed for biweekly engagement and performance tracking over daily tracking of mood, behavior, and outlook of the office culture which I felt was more the focus of our secondary choice, 15Five.

Review Source

Sai R.  
Client Project Manager  
Internet  
Used the software for: 2+ years

### "Superpowers performance management "

July 8, 2023

5.0

Lattice has been a great platform and it’s helped make us invest better resources and energy with our team members

Pros

Lattice is an exceptional platform for managing ongoing performance, feedback from 1:1s, adding milestones for career growth! Very straightforward and intuitive to use

Cons

Lattice needs more creative and innovative solutions for career growth ladder templates

Review Source

SA

Shinara A.  
Associate People & Culture Partner  
Information Technology and Services  
Used the software for: 1-2 years

### "Great Performance Management Platform"

August 10, 2023

5.0

Very happy user.

Pros

Easy to navigate. Quick customer service responses. 1:1 feature is up on screen with every meeting to capture information. Engagement surveys & performance reviews are clean and easy.

Cons

Based on feedback from managers not having an overview on 1:1 notes like you would in an excel document that can be beneficial when it comes time to review employee’s performance during EOY cycle.

Review Source

CR

Chuck R.  
Enterprise Account Executive  
Financial Services  
Used the software for: 6-12 months

### "Lattice - A Must Have for a Transparent Work Environment"

August 4, 2022

5.0

My experience has been nothing short of amazing. At a previous job, we used Exxcel or paper/pencil. Having the ability to look backwards really motivates me to do better at my job each day.

Pros

Weekly tracking for my 1 on 1's and the ability to share when someone else does an amazing job. The integration with Slack is key as well.

Cons

It would be nice to track improvement over a specific period of time. You can get this information, but seeing it in a graph would be even better.

Review Source

FC

Francesco C.  
Ottico  
Medical Devices  
Used the software for: I used a free trial

### "Periodo di prova parzialmente riucito"

January 4, 2024

4.0

In generale la considero un'esperienza utile se non per altro di poter scegliere il software migliore

Pros

Come tutti i software simili ha i suoi pregi ma anche i supi difetti

Cons

Molte funzionalita' hanno bisogno di essere migliorate visto il prezzo che offrono

Review Source

VR

Verified Reviewer  
HR Lead  
Hospital & Health Care  
Used the software for: Less than 6 months

### "Employee Engagement in One Convenient Portal"

April 6, 2021

5.0

Lattice has been a great tool for our company to eliminate the use of many spreadsheets saved in a million different places. It allows managers and employees to manage the entire employee experience in one place. We have enjoyed implementing this for our company.

Pros

I love that all parts of employee engagment are tied up in one fairly easy to use platform. From engagement surveys, to 360 feedback, performance management, one on ones, employee recognition, goals/OKRs, and employee growth plans. Lattice is able to fit all of these into one platform which makes employees, managers, and executives jobs simpler to manage!

Cons

The interface is not always intuitive to use. Employees are constantly asking how to get places or how to do certain things. As an administrator I am often left unsure how to tell employees how to do things as they show up differently on the admin dashboard from the employee dashboard. The analytics on pulse surveys is not great either. It makes actionable steps from feedback difficult to find.

Alternatives considered

[15Five](https://www.capterra.com/p/140437/15Five/)

Reason for choosing Lattice

Lattice seemed to have more functionality and ran performance reviews more similarly to how our company wanted them to be run. The calibration feature in performance reviews was a huge selling point.

Switched from

[TINYpulse](https://www.capterra.com/p/145642/TINYpulse/)[Small Improvements](https://www.capterra.com/p/121088/Small-Improvements/)

Combining multiple platforms into one.

Review Source

JH

Jo H.  
Product Manager  
Information Technology and Services  
Used the software for: 2+ years

### "Functionality is good but usability (esp. navigation) is sometimes lacking"

October 20, 2023

3.0

As an employee I feel indifferent about the platform and I am confused why we don't use an HR platform with integrated feedback function (probably because the HR platform we use doesn't provide the functionality Lattice provides?). I don't mind not using it but I don't hate it most of the time.

Pros

As an employee I have found Lattice to be performing ok for quarterly reviews that we conduct. The interface is easy enough for us to select reviewers, write reviews, and receive feedback. We used the built-in Peoplism survey to conduct an DEIB survey and the reporting is great. I found it easy to understand the results and drill down where needed.

Cons

1\. when I am on the homepage I am often lost in trying to understand where I am supposed to go to complete the task (though the recent update on the homepage for ongoing tasks helps a ton).2. It's probably just my employer, but I feel like we are not using Lattice to its full potential. The only things we ever use are the reviews, vibe surveys, pulse surveys, and very rarely custom surveys targeting specific topics. The feedback and OKR function are rarely touched and only recently did we start using 1-1s. 3. We want to be choosing the reviewers for our next review cycle at an ongoing basis, and the opening and closing windows do not facilitate this process.

Review Source

LM

Laura M.  
Video Editor  
Media Production  
Used the software for: 1-2 years

### "Great Tool for Company Performance Reviews"

June 22, 2021

5.0

It seems there are several useful tools available to both supervisors and direct reports on Lattice, but it's unclear, at least at first glance, exactly what all these tools are, or how to best use them. Because of this, my company mainly only uses Lattice for performance review purposes. Perhaps more time spent watching tutorial videos could help us to better understand the other uses for Lattice, but I can't say the product as is fosters an immediate understanding of the full capability of the software.

Pros

Lattice is an excellent tool when it comes to issuing and completing performance reviews within a given company. Within my company specifically, department heads and supervisors are able to easily issue a set of questions to their direct reports with ease, choosing either a written or number-based response option for each question. Past performance reviews are saved within the system and available to both the supervisor and the direct report, in order to reflect back on past performance reviews and track growth. And there is a "Weekly Update" feature, which prompts you to reflect on your week. This is especially useful when filling out performance reviews, as the weekly updates you've written throughout the past months or year give you a more detailed summary of your performance over a large span of time.

Cons

The user interface is a bit confusing, in that it's not immediately clear what each tab on the Web sidebar does, or what information it contains. When you navigate to the "People" tab, you're able to view individual people, teams, and the full company, as well as milestones, company updates, and OKRs. But there is also another separate tab for OKRs available in the sidebar. The organization of the interface seems that it could certainly be a bit more streamlined, and clear, and perhaps explanations of what each tab is for and how to use it could enable users to better utilize its tools.

Review Source

SK

Sheryl K.  
Human resource assistant  
E-Learning  
Used the software for: 1-2 years

### "Easy to use performance tracking solution"

January 24, 2024

5.0

Overall the tool has helped review performance and setting goals which has lead to improved efficiency and output.

Pros

I like that the tool has an easy to use interface which helps ease the process of performance review which fosters improvement in productivity.

Cons

The cost is considerably high compared to its alternatives

Review Source

ED

Emily D.  
HRBP  
Health, Wellness and Fitness  
Used the software for: Less than 6 months

### "Lattice - a robust performance management tool, best in it's class!"

October 3, 2022

5.0

I highly recommend lattice for an org of any size. For our org (under 200) it's taking away a lot of the manual work that we would have had to do without it. The implementation is relatively hands off, so it hasn't been too much of a strain on our small HR team.

Pros

The best thing we've experienced so far is the customer support. Best i've had had with an HR platform! Our dedicated support rep is available (with a back up) for as many demos or trainings as we need for our HR staff, leadership, or managers. They also have a chat feature for quick questions! As for the tool itself - really great performance management system. We also use their engagement survey function and Grow. Grow allows us to create competencies and career tracks across any teams, as well as pair our career development with continuous feedback conversations. This has added great value to our org, since this was cited as a missing feature of our previous performance reviews. We're super happy with how the feature has added value to our org and increased our employee engagement and satisfaction!

Cons

We preferred the engagement survey function in culture amp, but only slightly. Lattice does the trick, but is some functionality from culture amp that we miss (assessing how important certain factors are, better ability to sort departments within the system and not just as an integration/data flow from HRIS, customization, making changes after the survey out - to name a few.) The questions are very applicable though.

Alternatives considered

[Culture Amp](https://www.capterra.com/p/154170/Employee-Effectiveness/)

Review Source

RM

Robin M.  
Director, Human Resources  
Computer Software  
Used the software for: 1-2 years

### "A fantastic performance management tool"

July 22, 2021

5.0

We love Lattice. They continue to make great improvements and the tools keeps getting better and better! The performance review process is great and very customizable. The engagement survey's provide us with really great feedback and insights. We are also really looking forward to the implementing of Lattice Grow to help provide career pathing for our employees.

Pros

Lattice makes managing various aspects of the performance management process. Engagement survey's are easy to create and they provide us with really great insights into the pulse of our organization.

Cons

I am looking forward to product improvements around managing OKRs specifically reporting on them. There isn't an easy way to provide an overview of the OKRs as a whole when reviewing in a meeting.

Reason for choosing Lattice

We were looking for a product that supported OKRs and Lattice did a really good job of this.

Review Source

Jessica S.  
Manager Talent-Culture Ops  
Health, Wellness and Fitness  
Used the software for: 2+ years

### "Easy performance management"

September 22, 2022

5.0

Pros

On the administrative side, the review cycle is easy to create. The steps are pretty straightforward and changes can easily be done. The tool is quite customizable. Reminders can be easily sent, re-opening, and closing the cycle as well. Our employees also find it really easy to use on the user side.

Cons

In different languages, we would need to be able to switch the language in french for the tool but this is not yet available

Review Source

ZY

Zach Y.  
Demand Generation Manager  
Information Technology and Services  
Used the software for: 6-12 months

### "A Great Way to Track Career Progression & Professional Growth"

March 31, 2023

5.0

Overall Lattice is a great tool to ensure you are feeling fulfilled and committing yourself to professional growth. Our company uses this in every department and I think most employees appreciate that the firm is committed to helping employees progress toward personal, professional, and lifestyle goals.

Pros

I really like knowing where my performance is at and where there's room to improve/grow. It's easy to keep ongoing 1 on 1 conversation with my manager tracked and managed in the system. I also really appreciate the opportunity to set personal goals that align with team initiatives and to reflect on past goals to see how I am progressing. We use the system for personal goals, team goals, and OKRs, and for career development! It's simple to use and effective when the entire team buys into using the tools.

Cons

There is a lot of functionality, so it could be confusing to some users at first. At our firm the People Mgmt team had built out how-to guides and walkthroughs on how to optimize our individual profiles. Lattice also has a lot of documentation, so you'll be able to learn even if you feel confused or stuck with the various features/functionality of the system.

Review Source

Andrei P.  
Student  
Education Management  
Used the software for: 6-12 months

### "Lattice is the management software that brings something new other than something more."

May 20, 2022

5.0

Lattice is the management software that really brings something different to the table. It does not "fight" with it's competitors but rather complements them. The human focused aspect of it makes Lattice a great management tool to use along with the others ones and it works really well.

Pros

The human focused aspect of the software is excellent. It has many tools and they work really well, as a result you can view the different HR aspects of the work proccesses.

Cons

Because it is a people management platform it can sound not as resourceful as it's competitors.

Switched from

[Microsoft Excel](https://www.capterra.com/p/176574/Excel/)

Lattice is a people focused software.

Review Source

Steve M.  
VP of Product  
Consumer Electronics  
Used the software for: 6-12 months

### "Super helpful for 1:1 meetings and goals"

October 31, 2021

5.0

We use Lattice for the daily interactions between team members, and especially between managers and their team members. It's great for tracking monthly / yearly goals as well, and is a pretty full featured OKR system if you use that style of goal management.

Pros

We use Lattice for all our teams to track goals and many teams, like mine, use it for feedback, one on one meetings, and other performance management stuff.

Cons

Lattice doesn't represent a complete enough HR solution that we can use it standalone. We have to use another program for payroll and I wish that we could do everything in Lattice. It does a great job of discussions and dialog with employees, but it's not a complete solution.

Review Source

VR

Verified Reviewer  
ios developer  
Computer Software  
Used the software for: 2+ years

### "Very complete HR tool"

August 16, 2022

5.0

Pros

We have used a lot of HR software before using Lattice. This one is the best so far. We have been able to track down our personal and team OKR, and update them as we go : it helps us stay in track. We also use it to get a better human management: getting to know each other to really admin things. They also have a very good customer service AND their webinars are amazing.

Cons

It can be hard to use at first but once you put your hand on it, it's very easy to get used to it.

Review Source

SM

Sara M.  
Office Manager  
Computer Software  
Used the software for: 1-2 years

### "Good tool for the purpose it has"

July 4, 2023

3.0

Basically, we use it for monthly surveys, annual review process, own review and peer review. Then you can chekc the organzation chart with the information got it from Namely (basic information about job position, manager and department).The review process is very accurate, because you can deploy it as your convenience and launch and assign it to each department. Then, you can follow the advance and send reminders. As it's sync with Slack, you can see the notifications there.

Pros

Is very easy to manage. You can write your performance review cycle, apply it to each team and ask for the answers. Also, integrated with slack, is easy to notify all the employees about answer surveys, own review or peer review.

Cons

It's only for this purpose. It's only used for review, surveys and organization chart.

Review Source

RH

Rebekah H.  
Product Manager  
Computer Software  
Used the software for: 2+ years

### "Easy to use platform and has great potential"

May 15, 2023

4.0

Pros

I love the props feature. I feel as though it’s a really quick and easy way to boost morale for folks. We have ours integrated with slack, which makes it easier than having to switch between apps. I also like that it’s just really straightforward and most features are easy to use.

Cons

I feel like some of my old review cycles get left on my homepage and it can be confusing during a new review cycle. I wish there were a way to record accomplishments/improvements throughout the year, so that you refer back to it when giving self reviews come review cycle time.

Review Source

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