# Cornerstone Recruiting Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Is Cornerstone Recruiting the right Recruiting solution for you? Explore 74 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/151680/Cornerstone-Recruiting/reviews --- Cornerstone Recruiting 4.1 (74) [View alternatives](https://www.capterra.com/p/151680/Cornerstone-Recruiting/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Reviews of Cornerstone Recruiting Ease of use 3.9 Customer Service 3.9 ## Pros and Cons in Reviews Palvinder K Account ManagerInformation Technology and Services, 51 - 200 employeesUsed the software for: Less than 6 months. “Also, mobile friendly customizable career pages helps in showcasing the brand and reaching impacts the outreach.“ October 13, 2024 Palvinder K Account ManagerInformation Technology and Services, 51 - 200 employeesUsed the software for: Less than 6 months. “The ease of creating and maintaining a poll of qualified candidates which reduces hiring costs and time.“ October 13, 2024 ## Showing most helpful reviews Showing 1-25 of 74 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use JM Jessica M. HR Manager Consumer Services Used the software for: 1-2 years ### "Excellent Product and Great Implementation and Support Team!" December 30, 2015 4.5 Pros I’ve been working in this industry for over 10 years and throughout my experience I have managed several different LMS systems, but CSOD, by far, has been the most impressive. During our LMS Selection process we evaluated over 27 vendors and scored/compared each across many different rating factors such as easy to use, low cost, easy to learn, extensive features/functionality, powerful reporting, customer service support etc. CSOD was the highest scoring vendor and after conducting hands on analysis and performing extensive due diligence (i.e. reference check, examining financial health, customer/industry reviews) we made the choice to move forward with CSOD. We haven’t had any regrets since then. Our LMS implementation went very smoothly and we’ve been live for over one year now. The feedback we’ve received from our organization regarding the LMS has been nothing but positive, and due to this top management has decided to invest in the Recruiting and Onboarding modules. Cons Would like to have more design capabilities/flexibility when developing custom pages without having to HTML knolwedge and writing code. Review Source AZ Andrew Z. Content Development Computer Software Used the software for: 1-2 years ### "Good platform for managing LMS, but sparse customization options and lack of personalized customer service hold it back from being really great." February 14, 2018 4.0 Very solid platform lacking the top tier features that would put it firmly on top. Pros It is fairly simple and direct in its layout and design options, which allow for better structure and consistent site performance. Cons Really the backside of the Pro, the simplicity does not lend itself to being a unique platform for your company. If you have specific branding requirements, you will be hard pressed to have them easily plug into the site, and even harder pressed to find someone in their support channels to help you make some modifications. Review Source MB Meredith B. System Administrator Philanthropy Used the software for: 2+ years ### "A Powerful Tool" November 24, 2015 3.5 Pros Cornerstone is a leader in the industry for a reason. As a client using the learning component, I can speak to strength in the how the module enables admins to configure training in the areas of instructor-led training (ILT), Web-based training, tests, certifications, and social/collaborative-integrated content. I appreciate just how much I can do. Once you learn the basics of the system you will be able to explore areas that provide solutions for more complex learning needs. Cons At times it can be difficult to effectively troubleshoot issues with the system's Global Product Support Team. Some issues are a factor of limitation of the tool itself but others are defects that require diligence on the client's part in achieving a resolution or fix. Review Source KB Kristen B. Senior Training Associate Philanthropy Used the software for: 1-2 years ### "Cornerstone: Fantastic (albeit sometimes frustrating)" August 10, 2016 4.0 Pros My review is related to the Cornerstone products that my organization uses: Core, Connect, Learning, Recruiting. I think Cornerstone is a great product and Cornerstone support cannot be beat. I love the fact that Cornerstone is constantly improving itself, with updates and improvements every quarter. Cornerstone support is available in so many different places and formats. It's never far away. On the Cornerstone Success Center, I use the Ask the Expert forum all the time and get answers often within the hour. Suggestion City is a great place to make sure that your wishes for improvements for Cornerstone are heard. Cons Sometimes I do feel that Cornerstone tries to do everything, so some of the details get missed. I also sometimes feel that Cornerstone focuses on making it easy to use for the end-user, but forgets about making it easy to use for the person implementing content. Content implementation is sometimes counter-intuitive as it seems that it is set up like a programmer would set it up. If you think like a programmer, it makes sense. If you don't, it seems convoluted. Review Source JB Jamie B. Training Manager Philanthropy Used the software for: 2+ years ### "I would recommend Cornerston onDemand" September 12, 2017 5.0 Pros What I like most about Conerstone onDemand is ease of use on the administration side, the features that are available such as badges and online registration as well asthe ability for mobile access. Cons User is forced to make several clicks before opening training. Sometimes this can be time intensive when you are just trying to get to the training. Review Source BG Brian G. HR Recruiter Banking Used the software for: 2+ years ### "Very versatile talent management and training platform for medium to larger sized organizations" January 19, 2018 4.0 We have really enjoyed our experience with Cornerstone OnDemand, as well as the customer support we have received. There are regular releases and updates. Pros It is cloud-based, so it is very secure, stable, and fast. The user interface is very modern and there is a minimal learning curve. There are some very nice reporting features. Cons There are many features and options, but the system seems to be much easier to use as an end-user, rather than as an administrator. It also does require having multiple admins set up, so keep that in mind for smaller organizations. Review Source HR Heather R. Learning Systems Administrator Used the software for: ### "Great Talent Management System" November 9, 2015 4.0 Cornerstone is the best and most comprehensive solution that I have seen for talent management. I have used the LMS, Performance, Succession, Connect and Extended Enterprise modules. CSOD continues to make enhancements to their product, especially with Learning, Connect and Performance, but where they are lacking is in enhancements to their mobile app and to their Succession module. While I do find great value in reaching out to their Global Product Support team, it will sometimes take days and even weeks before you get a response from them on a case. The communication to the customer is lacking there. Additionally, I find that some of the modules, such as Performance and Succession, can be really complex and require a lot of testing and trial and error to get things right. It does help that you are given two test environments (Stage and Pilot) to test things in. The quarterly releases have also gotten better over time, with many resources that can be used throughout User Acceptance Testing and the rest of the release cycle. Change is not always handled seamlessly for the customer, as we have experienced major delays when our Account Manager was on leave and also our Client Success Manager was out on leave. The people who filled in for them seemed overwhelmed and as a result there was a lack of communication. Applicant tracking seems on par with many other vendors, but the advantage that you get with Cornerstone is that it encompasses all stages of an employee lifecycle using their platform - from hiring and onboarding to termination. You will have a full record of your employee using their TMS. Overall, Cornerstone is a great encompassing talent management system and I have not encountered another company that comes close to what they offer. Review Source EC Emilie C. HR controller Jr Transportation/Trucking/Railroad Used the software for: 2+ years ### "A nice user-friendly and easy to configure software" April 12, 2017 5.0 We first implemented Cornerstone for training and in 2014 we decided to implement the recruitment module as well. It is really an easy soft to implement, since we could do the configuration by ourselves (with the support of a consultant team of Cornerstone). The support from Cornerstone is really efficient and personalized, with allow a great relationship Customer-provider. There are quarterly releases which take into account clients suggestions, and help improve the tool. The current functionalities fit our need in recruitment. Review Source JC John C. Training Manager Retail Used the software for: 2+ years ### "Very useful system " September 7, 2017 5.0 Pros Cornerstone started as an LMS almost on par with SABA and they started branching out into the HR world and they did a wonderful job. The system is easy to use, and uses the cornerstone framework so anyone with previous experience can use it easily. It also works well in conjunction with other systems such as ADP. Great system to use if you already utilize cornerstone. Cons Its a bit on the pricy side and there's a larger learning curve than with most systems, but I think it's due to the company's age in this business thus understandable. Review Source JK Jeanette K. L&D Coordinator Electrical/Electronic Manufacturing Used the software for: 2+ years ### "Good functionality; forward focused company" August 8, 2017 5.0 Pros Great functionality & unified talent management. I've reviewed other LMS vendors out there, and CSOD is the best I've found thus far when it comes to Learning Management Systems and seamless integration with Talent, Performance & Succession planning. Cons As a system analyst, I really like the functionality, but the price tag is a hard sell with the business. Review Source CG Catherine G. Store Manager Retail Used the software for: 6-12 months ### "Everything you need to run a business in 1 place!" December 4, 2018 5.0 Almost nothing bad to say, love cornerstone Pros Everything you need, all the training, any questions you have, any time the company had to send out action sheets, price changes, merch changes, everything was in one place and well categorized! Cons having really old stuff still in kind of flooded the pool a bit when trying to search for something specific. Review Source CR Crystalrose R. Global Learning Management System Analyst Management Consulting Used the software for: 2+ years ### "User Friendly and Easy Adaptation... " November 24, 2015 5.0 Pros The software is a great of out the box tool that you can also customize to your business needs. Everyone from a non profit to a Fortune 500 can benefit from this software! Cons I don't have any issues with the team we work with or the support we are provided. Review Source JJ Johanna J. Systems Trainer Management Consulting Used the software for: 6-12 months ### "Cornerstone is OK" May 12, 2016 3.0 Pros The customer service is on point but, from an ease of use perspective I feel like it lacks. Our training department is constantly changing and trying to train someone on Cornerstone I dread the most. There is a great deal of help guides cataloged under help dependent on what page you are on. If it weren't for that, I may have not learned the system at all. Cons The learning environment lacks clear ways to register temporary users, construct curriculum's with stop-points, and courses are constantly needing to be manually completed. Review Source MC Mary C. Vice President Primary/Secondary Education Used the software for: 1-2 years ### "Powerful Performance Tool" March 20, 2015 5.0 Pros It's a best-in-class LMS with a progressive approach to evolving. They have a great partnership and collaboration approach. They have down to earth, knowledgeable staff. Cons The lack of flexibility in some aspects (e.g. content bundles must be called "curriculums"). I have no real complaints of any significance. Our partnership is only 1.5 years in, but it's going well. Review Source JP Jean-Francois P. HR Manager Transportation/Trucking/Railroad Used the software for: 2+ years ### "Implementation of recruitment module" December 2, 2015 4.5 Pros Customer care and followup. Willing to do better. State of the art support and success management. Cons Support in technical projects (interface with ERP) could be enhanced. Review Source AB Andrea B. HR Assistant Banking Used the software for: 6-12 months ### "Cornerstone" December 3, 2015 4.0 Pros The automation that it brings to your Performance Reviews. Once you have the task set up it will automatically fire out for all employees. Also, our CSM is wonderful. He is very responsive and always quick to jump on a phone call to explain anything that you need help with. Cons The product in a way is a little to customizable. You have to create everything from scratch by yourself. It is very time consuming to get up and running. Review Source MM Mark M. Training & Development Specialist Electrical/Electronic Manufacturing Used the software for: Less than 6 months ### "LMS Admin confirms Cornerstone is a solid offering" November 30, 2015 4.5 Pros Cornerstone has all of the features you'd expect in an enterprise level LMS. The system's look and feel is incredibly configurable and the user interface is intuitive for both end users and administrators. The reporting facility is the most robust I've seen after working with learning management systems for many years. Cons The data import tool is a little limited in that not all learning object types are supported when attempting to do a load of historical data. File formatting and data validation can be a little painful, but the tool is still an incredibly attractive option when compared to relying on vendor to perform data loads for an additional fee. Observation checklist items can also not be "unchecked" once submitted. Review Source MS Michelle S. HRIS Analyst Primary/Secondary Education Used the software for: Less than 6 months ### "Poor Customer Service" April 9, 2018 2.0 Pros \- Can copy existing performance reviews instead of recreating the wheel - Can integrate with your HRIS system to reduce user set up Cons \-Limited customer service support. Hard to get someone to call you back or answer your case -Complex system -Not vey user friendly from administrator perspective Review Source BW Beth W. Medical Practice Used the software for: ### "Cornerstone as a LMS is great!" April 16, 2014 4.5 Pros I love that there are so many options to be utilized for a LMS. It is easy to upload a course, as well as to upload or change out documents. Our employees enjoy the Connect part of the LMS; it is a great way to share best practices. Our Client Success Manager has always been amazing and the Technology Specialist we've dealt with is completely brilliant, so I have been pleased with the level of support provided. Cons I think the training process could have been better. Review Source NS Nicolas S. Used the software for: ### "Great Module - in continuous improvement" January 26, 2017 5.0 We implemented Recruiting CSOD module 2 years ago and we saw huge improvements release after release (each 3 months). CSOD is aware about client needs and adapt the product to reach our requirements. The tool is flexible to configure and easy to manage Review Source NH Nic H. Project Analyst Used the software for: ### "ATS Review" November 9, 2015 4.0 Pros: The ATS functionality is provides a great tool for tracking an applicant throughout the entire hiring process. Both the end-user and admin experience is good, and the results, the system provides, is exactly what our organization is looking for. Cons: Admin functionality can be a bit overwhelming, at times. I would love for there to be a pop-up warning system in place while configuring the system. Review Source GS Grace S. Elevate Coordinator Used the software for: ### "Intricate Configuration; Great Tracking; Good Looking Software" November 6, 2015 4.0 The pros are the ATS's intricate configuration capabilities. That can also be its fault, but it's great for customization. Our recruiters particularly love the power tracking and reporting and it's overall good looking design to applicants. Review Source KP Kim P. LMS Administrator Computer Software Used the software for: Less than 6 months ### "Simple To Use" November 19, 2015 4.0 Pros Our implementation consultant is very knowledgeable and helpful. What I like best about the product is the simple and sleek design, it makes it easy to understand and navigate as an end user. Cons I would like some of the features to be more intuitive and more customizable. Review Source JM Jered M. IT Director Banking Used the software for: Less than 6 months ### "Spend more time on implementation" March 22, 2016 2.5 Pros There are many features and functions to integrate with a large organization. Cons Implementation for Cornerstone is handled by third-party vendors. These vendors can be lazy and might try to rush you through implementation which is a huge mistake. Review Source RW Ross W. Consultant Management Consulting Used the software for: Less than 6 months ### "Consultant" September 7, 2016 4.5 Pros Great customer service. It was a great experience working with the reps. Cons I found that the training material was a bit slow at times. 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