Who Uses This Software?
Insurance (Policy and claims correspondence), Financial Services (Leasing, Mortgages, Credit Unions), Government (Local, State, Federal, National, Regulators and related institutions), Utilities
Average Ratings
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Overall
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Ease of Use
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Customer Service
Product Details
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Starting PriceNot provided by vendor
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DeploymentCloud, SaaS, Web
Installed - Windows
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TrainingDocumentation
Live Online
In Person
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SupportOnline
Business Hours
24/7 (Live Rep)
Vendor Details
- Kofax
- www.kofax.com
- Founded 1991
- United States
About Customer Communications Manager
Kofax Customer Communications Manager is an enterprise class and web-based customer communications management solution that empowers businesses to manage their engagement with customers, communicating with their customers across multiple channels, with minimal IT effort. It reliably creates relevant, accurate, and highly personalized communication for your customers and delivers it through mobile, e-mail, print, portal and other channels.
Customer Communications Manager Features
- Batch Communications
- Chat / Messaging
- Content Management
- Email Distribution
- Interactive Content
- Multi-Channel Communications
- On-Demand Communications
- Personalization
- Print Management
- Template Management
- Video Content