OpenText

OpenText CCE

4 / 5 1 review


Average Ratings

1 Review
  • 4 / 5
    Overall
  • 4 / 5
    Ease of Use
  • 3 / 5
    Customer Service

Product Details

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About OpenText CCE

OpenText Communications Center Enterprise helps business managers design, create, and control customized documents providing dynamic branding and rules-based personalization.


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OpenText CCE Features

  • Batch Communications
  • Content Management
  • Email Distribution
  • Interactive Content
  • Multi-Channel Communications
  • On-Demand Communications
  • Personalization
  • Print Management
  • Template Management
  • Video Content
  • Analytics
  • Churn Management
  • Communication Management
  • Community Management
  • Content Syndication
  • Feedback Collection
  • Gamification
  • Live Chat
  • Video Content

OpenText CCE Reviews

Customer Communications Management

Oct 26, 2016
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
3 / 5
Customer Support
2 / 5
Value for Money

Comments: CCM is a great solution if you are looking to automate customer communications with highly personalized and interactive content through rule based dynamic assembly.