# ChannelSale Software Pricing, Alternatives & More 2026 | Capterra

> With the help of Capterra, learn about ChannelSale Software - reviews, pricing plans, popular comparisons to other eCommerce products and more.

Source: https://www.capterra.com/p/151704/Multichannel-Inventory

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# 

 ChannelSale Software Review 2026: Features, Reviews, Integrations, Pros & Cons

Last updated on March 13, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews)

ChannelSale

## What is ChannelSale?

Since year 2007, ChannelSale has been providing cutting edge powerful software solutions & expert services enabling online sellers to reach more customers globally across 200+ online marketplaces, comparison shopping engines and affiliate networks by way of automating sync for product listings, orders, inventory across multiple shopping channels via a single software interface. Plans starting $79 per month, Trial plan $1 for 30 days, Managed setup services.

## What is ChannelSale used for?

[eCommerce](https://www.capterra.com/ecommerce-software/)[Channel Management](https://www.capterra.com/channel-management-software/)[Multi-Channel eCommerce](https://www.capterra.com/multi-channel-ecommerce-software/)

Top alternative

Featured

Overall rating

Based on 6 user reviews

Reviews sentiment

Positive

\-

Neutral

\-

Negative

\-

Starting price

$99

Per Feature, Per Month

Free trial  
available

Capterra Shortlist charts the highest-rated and most popular products...

Our "Best of" badge program showcases products with the highest ratings...

Our "Best of" badge program showcases products with the highest ratings...

Do you work for ChannelSale?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://www.channelsale.com&name=ChannelSale)

## Compare with a popular alternative

Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status.

### ChannelSale

2.5 (6)

VS.

[4.7 (173)](https://www.capterra.com/p/186941/Sku-IQ/reviews/)

Starting Price

$99

Per Feature, Per Month

Starting Price

$35

Usage Based, Per Month

Free Trial

Free Version

Pricing Options

Free Trial

Free Version

Ease Of Use

2.4 (5)

Ease Of Use

4.6 (3,374)

Value For Money

2.8 (5)

Value For Money

4.6 (2,621)

Customer Service

3.2 (5)

Customer Service

4.8 (2,316)

## ChannelSale alternatives

[4.6 (53)](https://www.capterra.com/p/209775/ChannelEngine/reviews/)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

98%

of reviewers

rated it above 4 stars

[4.4 (190)](https://www.capterra.com/p/124180/Brightpearl/reviews/)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

91%

of reviewers

rated it above 4 stars

Highest Rated

[4.9 (18)](https://www.capterra.com/p/180713/StoreAutomator/reviews/)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

100%

of reviewers

rated it above 4 stars

[Squarespace](https://www.capterra.com/p/143461/Squarespace/)

[4.5 (3,380)](https://www.capterra.com/p/143461/Squarespace/reviews/)

Starting price

$25.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

93%

of reviewers

rated it above 4 stars

[Learn More](https://www.capterra.com/p/143461/Squarespace/)

[View all alternatives](https://www.capterra.com/p/151704/Multichannel-Inventory/alternatives/)

## Features

Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically.

API

Application programming interface that allows for integration with other systems/databases

Catalog Management

Create and manage digital catalog of products/services with their details, specifications, and price

Customizable Templates

Pre-designed layouts that can be customized to match preferences and requirements

Data Synchronization

Synchronizing data between two or more devices/systems and automatically updating changes to maintain consistency

eCommerce Management

Has a built-in eCommerce system or integrates with third-party systems to manage online sale of products

Inventory Management

Track and manage inventory levels to maintain proper supply

ChannelSale 24 features

Application programming interface that allows for integration with other systems/databases

Create and manage digital catalog of products/services with their details, specifications, and price

Pre-designed layouts that can be customized to match preferences and requirements

Synchronizing data between two or more devices/systems and automatically updating changes to maintain consistency

Has a built-in eCommerce system or integrates with third-party systems to manage online sale of products

Track and manage inventory levels to maintain proper supply

Track stock count levels to manage product reordering

Track and monitor inventory items, such as raw materials, unfinished goods, and ready-to-sell items

Group and package individual but related items as one package set

Integration with third-party marketplace software

Manage inventory, communication, marketing, orders & more across warehouses, stores and online channels

Coordinate marketing efforts across channels (email, landing pages, social media, etc.)

Manage multiple teams and operations from a central location

Manage and track customer orders for goods, investments, or any other purchases

A set of indicators that tracks the performance of networks, applications, systems, teams, etc.

Track and manage the profit margin between the cost of a product and its selling price.

Capture, organize and track product-specific data and information in a centralized location

Receive data and information in real time

Tracking, organizing, and controlling retail inventory throughout the supply chain and sales process

Reports specific to sales analysis for trends and strategies

Manage and track orders being shipped to customers

Checkout of online store

Sample files or documents that could be customized as needed or used as is

Set up connections to third-party platforms to improve business processes

Get Advice

We can help you find the software with the features you need.

Features

2.4 (5)

2.4

Based on 5 reviews

## Pricing

Value for money

2.8 (5)

Free Trial

Free Version

Basic

$99.00

Per Feature,Per Month

Value for money

2.8 (5)

2.8

Based on 5 reviews

## Integrations

[

Shopify](https://www.capterra.com/p/83891/Shopify/)[

NetSuite](https://www.capterra.com/p/135757/NetSuite/)[

ShipStation](https://www.capterra.com/p/155621/ShipStation/)[

Adobe Commerce](https://www.capterra.com/p/227129/Magento-Commerce/)[

BigCommerce](https://www.capterra.com/p/131883/Bigcommerce/)[

Finale Inventory](https://www.capterra.com/p/149851/Finale-Inventory/)[

OpenCart](https://www.capterra.com/p/143516/OpenCart/)[

Shift4Shop](https://www.capterra.com/p/14378/3dcart-Shopping-Cart-Software/)

Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

## Support, customer service and training options

Customer Service

3.2 (5)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

3.2 (5)

3.2

Based on 5 reviews

## User reviews

Overall rating

2.5

Based on 6 reviews

Filter by rating

5(2)

4(0)

3(0)

2(1)

1(3)

Mentioned topic

Sorted by most recent

SG

Sachin G.

Business

Internet

### "Best E-commerce Software Solutions Company"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

May 20, 2021

Pros

ChannelSale is one of the best & easiest multi-channel e-commerce software solutions that you can use to manage online multi-channel product listings, inventory, & much more. Great customer support, Extremely knowledgeable, and experienced. I will surely recommend it to all.

Cons

No cons. Overall great experience with this software.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

PS

Paul S.

Manager

Cosmetics

### "channelsale is totally disaster software-avoid-Avoid"

1.0

Overall Rating

1.0

1.0

Ease of Use

1.0

1.0

Features

1.0

1.0

Customer Service

3.0

3.0

Likelihood to Recommend

0/10

March 18, 2021

bad bad ,BAD

Pros

Nothing, None it is excel sheet-based software, No smart features. It increases your job 10 times . We signed this to automate listings, instead, we had to enter all data manually for each and every listing, and after all that effort system failed to publish items. They only managed to publish 15 items manually in 1.5 months. This is totally disaster software.stay away

Cons

channelsale is totally disaster software.I lost thousands of dollars due to them. They exported out-of-stock products at pennies price to Amazon. They were never able to publish items on Walmart and Amazon. Never go near this company. My Amazon account almost got suspended due to a higher rate of cancellations. The whole system is on excel sheets only.No no GUI-based page, They live in the 50th century. Major flaws. Avoid Avoid Avoid.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

SL

Susan L.

Owner

Consumer Goods

### "ChannelSale not recommended"

1.0

Overall Rating

1.0

1.0

Ease of Use

1.0

1.0

Features

1.0

1.0

Customer Service

3.0

3.0

Likelihood to Recommend

0/10

January 23, 2021

I have cancelled this service or at least am trying to. They do answer emails promptly, but it takes weeks to address am issue and then it is not fixed.

Pros

I can not think of anything I like about this software other than the price.

Cons

Communication is very difficult. The techs try their best but they are difficult to understand due to the thick accent. They promised to integrate all of our marketplaces within 10 days. Almost 10 moths later that has not happened. Order shipping addresses are scrambled, items were not listed on market places as promised. I feel as if we were an experiment.

Alternatives considered

[Rithum](https://www.capterra.com/p/32810/ChannelAdvisor-Enterprise/)

Reasons for choosing ChannelSale

Price and they claimed to integrate with the marketplaces we sell on. However, once we signed on they did not follow through.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Response from Vendor

February 16, 2021

Dear Susan, We are sorry to hear about your experience with us. We did try following up with you via email & phone, there was no response. We see that you were facing issues with communication. This was addressed in the first month of your subscription when you found Sunny a bit difficult to understand then we assigned Yogesh as his tone is much neutral and his rate of speech is significantly lower. We are happy to assign an alternate point of contact with even better communication skills to ensure you receive best possible service. As mentioned on our previous email, we have successfully completed the setup from BigCommerce store to Sears, Bonanza, Newegg, Google, Wish, Rakuten of which Rakuten is deactivated. We have one ticket open for Bonanza and you had recently stated some SKUs were not listed on Newegg for which we are awaiting access. Sales review shows monthly sales have increased from in October, November, December 2020. We request you to get in touch with us.

Blake S.

Marketing Manager

Packaging and Containers

### "Worst Multi-Channel Software Company You Could Pick"

1.0

Overall Rating

1.0

1.0

Ease of Use

1.0

1.0

Features

1.0

1.0

Customer Service

1.0

1.0

Likelihood to Recommend

0/10

November 21, 2019

ChannelSale is the worst software provider you can find. We signed up with them and then MONTHS went by without anything working. That is not an over-exaggeration... not one single order came through correctly. Pricing was off at every field (total, subtotal, tax) and the order statuses were wrong. They dont do any internal testing when there is a problem, so they use your customers as guinea pigs. They also dont offer refunds - even if the customer had nothing to do with the error. If you are looking at other companies, save yourself time and aggravation by choosing one of them. ANY other company.

Pros

Nothing. Not one single thing. Their pricing is decent, but many other providers offer similar price points.

Cons

Not an over-exxageration.... everything. Service, support, functionality... all of it. Nothing went correct from day one.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Response from Vendor

December 2, 2019

Dear Blake, We are sorry to hear about your experience with us. We assure to handle your queries in the best possible way. We do see that the earlier eBay order export to BigCommerce (tax amount issue) had been rectified and you had confirmed the same. As per our records, this concern was highlighted to our team on September 30th. Immediately our development team was deployed on this issue for 3 consecutive days. On the 1st, 2nd and 3rd of October, our developers diagnosed, fixed and tested the issue for you to confirm it was fixed as per your satisfaction. Our support team does not generally place test orders on any marketplace but as an exception, our team went out of the way and placed few test orders. As per our email records, we see that our team did try following up with you to confirm if any further assistance would be required, there was no response. We request you to get in touch with our support team and we will be happy to assist you with your concerns. Thank you.

SX

Sasha X.

### ""

2.0

Overall Rating

2.0

2.0

Ease of Use

0.0

0.0

Features

0.0

0.0

Customer Service

0.0

0.0

Likelihood to Recommend

0/10

March 22, 2019

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

MR

Martha R.

Management Consulting

### "truly professionals"

5.0

Overall Rating

5.0

5.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

4.0

4.0

Likelihood to Recommend

9/10

June 23, 2016

My experience with ChannelSale was very productive. I must admit that I signed in mainly because I was lured by the price package for the services. 249$ per month for the wealth of all inclusive benefits looked awesome in comparison with certain other e commerce solution providers that charge by the 1000s.

Pros

Through my experience, I feel that they are relatively hassle free service provider.

Cons

You wish to avail anything over and above what your package permits, you may have to cough up a little more cash for it.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Response from Vendor

June 23, 2016

Thanks for your review Martha.

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