--- title: "ChannelSale Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about ChannelSale Software - reviews, pricing plans, popular comparisons to other eCommerce products and more." source_url: "https://www.capterra.com/p/151704/Multichannel-Inventory/" page_type: "product" language: "en" --- # ChannelSale Software Review 2026: Features, Reviews, Integrations, Pros & Cons Last updated on September 8, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) ChannelSale ## What is ChannelSale? Since year 2007, ChannelSale has been providing cutting edge powerful software solutions & expert services enabling online sellers to reach more customers globally across 200+ online marketplaces, comparison shopping engines and affiliate networks by way of automating sync for product listings, orders, inventory across multiple shopping channels via a single software interface. Plans starting $79 per month, Trial plan $1 for 30 days, Managed setup services. ## What is ChannelSale used for? [eCommerce](https://www.capterra.com/ecommerce-software/)[Channel Management](https://www.capterra.com/channel-management-software/)[Multi-Channel eCommerce](https://www.capterra.com/multi-channel-ecommerce-software/) Top alternative Featured Overall rating Based on 6 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Starting price $99 Per Feature, Per Month Free trial available Includes Free Version Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for ChannelSale?[Manage this product listing](https://www.g2.com/products/channelsale/claim_requests/new?auto=true) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### ChannelSale 2.5 (6) VS. [4.3 (662)](https://www.capterra.com/p/227129/Magento-Commerce/reviews/) Starting Price $99 Per Feature, Per Month Starting Price Contact vendor Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 2.4 (5) Ease Of Use 3.8 (6,200) Value For Money 2.8 (5) Value For Money 4.1 (5,120) Customer Service 3.2 (5) Customer Service 4.0 (4,900) ## ChannelSale alternatives [4.2 (1,132)](https://www.capterra.com/p/123794/Fishbowl/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 84% of reviewers rated it above 4 stars Highest Rated [Shopify](https://www.capterra.com/p/83891/Shopify/) [4.5 (6,718)](https://www.capterra.com/p/83891/Shopify/reviews/) Starting price $29.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 93% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/83891/Shopify/) [WooCommerce](https://www.capterra.com/p/225601/WooCommerce/) [4.5 (1,054)](https://www.capterra.com/p/225601/WooCommerce/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 94% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/225601/WooCommerce/) [Wix](https://www.capterra.com/p/169007/Wix/) [4.4 (10,787)](https://www.capterra.com/p/169007/Wix/reviews/) Starting price $17.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 88% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/169007/Wix/) [View all alternatives](https://www.capterra.com/p/151704/Multichannel-Inventory/alternatives/) ## FAQs about ChannelSale Overview ### What company size and specific industries is ChannelSale built for? ChannelSale is designed for large Top 500 Inc online retailers, mid-sized businesses, and startups that sell online. It serves ecommerce companies expanding globally across marketplaces, comparison shopping engines, webstores, and affiliate channels, making it suitable for retailers of varying sizes focused on multichannel online selling. Features and Usability ### What are the key features of ChannelSale? ChannelSale offers multi-channel management, marketplace integration, and multi-store support for managing sales across channels. It includes catalog management, product data management, customizable templates, and templates for storefront content, plus inventory management, order management, shipping management, data synchronization, and sales reports. Integrations ### Which third-party tools and platforms does ChannelSale integrate with? ChannelSale integrates with Adobe Commerce, BigCommerce, Shopify, NetSuite, ShipStation, PowerReviews, OpenCart, and Volusion. It also connects with CS-Cart Store Builder, AmeriCommerce, Pinnacle Cart, Shift4Shop, Descartes Finale, and related ecommerce and fulfillment platforms, covering storefront, order management, shipping, and review workflows. Getting Started and Support ### What training and onboarding options does ChannelSale offer? ChannelSale provides in person training, live online sessions, webinars, documentation, and videos to help teams get started. In person and live online formats support guided instruction, webinars offer scheduled group learning, documentation gives written reference material, and videos provide self-paced learning support. Getting Started and Support ### What customer support options does ChannelSale offer? ChannelSale offers email/help desk, FAQ/forum, knowledge base, phone support, 24/7 live rep, and chat. No reviewer support feedback is available in the catalog data, so user experience details such as response time, helpfulness, or common frustrations cannot be summarized here. ## Features AI summary Based on 8,724 eCommerce reviews Capterra data shows that buyers of eCommerce software rank the following features as their top priorities: - **Website Management** (**47%** of reviewers rated this feature as critical) - **Data Security** (**56%**) - **Order Management** (**48%**) ChannelSale supports **Order Management**, which gives businesses a way to track purchases and manage fulfillment activities more efficiently. However, it does not include **Website Management** or **Data Security**. Instead, it offers other features that reviewers also rate as important, such as **Shopping Cart** (**46%**) and **Inventory Management** (**45%**). These features help businesses manage product availability and support the buying process, allowing teams to keep orders moving and maintain better control over daily eCommerce operations. API Application programming interface that allows for integration with other systems/databases Automation Automates manual tasks such as visitor arrival and departure notifications, guest badge printing and contact information autofilling. Catalog Management Create and manage digital catalog of products/services with their details, specifications, and price Customizable Templates Pre-designed layouts that can be customized to match preferences and requirements Data Synchronization Synchronizing data between two or more devices/systems and automatically updating changes to maintain consistency eCommerce Management Has a built-in eCommerce system or integrates with third-party systems to manage online sale of products ChannelSale 27 features ### All Features - API: Application programming interface that allows for integration with other systems/databases - Automation: Automates manual tasks such as visitor arrival and departure notifications, guest badge printing and contact information autofilling. - Catalog Management: Create and manage digital catalog of products/services with their details, specifications, and price - Customizable Templates: Pre-designed layouts that can be customized to match preferences and requirements - Data Synchronization: Synchronizing data between two or more devices/systems and automatically updating changes to maintain consistency - eCommerce Management: Has a built-in eCommerce system or integrates with third-party systems to manage online sale of products - Integrations: Ability for the product to integrate with software to view and utilize contact and account buyer intent data (i.e. CRM software, marketing automation software, account- based marketing software, etc.) - Inventory Management: Track and manage inventory levels to maintain proper supply - Inventory Replenishment: Track stock count levels to manage product reordering - Inventory Tracking: Track and monitor inventory items, such as raw materials, unfinished goods, and ready-to-sell items - Kitting: Group and package individual but related items as one package set - Marketplace Integration: Integration with third-party marketplace software - Multi-Channel Management: Manage inventory, communication, marketing, orders & more across warehouses, stores and online channels - Multi-Channel Marketing: Coordinate marketing efforts across channels (email, landing pages, social media, etc.) - Multi-Store: Manage multiple teams and operations from a central location - Order Fulfillment: Manage the process of receiving, preparing, and delivering orders for goods/products - Order Management: Manage and track customer orders for goods, investments, or any other purchases - Performance Metrics: A set of indicators that tracks the performance of networks, applications, systems, teams, etc. - Price/Margin Management: Track and manage the profit margin between the cost of a product and its selling price. - Product Data Management: Capture, organize and track product-specific data and information in a centralized location - Real-Time Data: Receive data and information in real time - Retail Inventory Management: Tracking, organizing, and controlling retail inventory throughout the supply chain and sales process - Sales Reports: Reports specific to sales analysis for trends and strategies - Shipping Management: Manage and track orders being shipped to customers - Shopping Cart: Checkout of online store - Templates: Sample files or documents that could be customized as needed or used as is - Third-Party Integrations: Set up connections to third-party platforms to improve business processes --- Get Advice We can help you find the software with the features you need. Features 2.4 (5) 2.4 Based on 5 reviews ## Pricing Value for money 2.8 (5) Free Trial Free Version Basic $99.00 Per Feature,Per Month Value for money 2.8 (5) 2.8 Based on 5 reviews ## Integrations [ Shopify](https://www.capterra.com/p/83891/Shopify/)[ NetSuite](https://www.capterra.com/p/135757/NetSuite/)[ ShipStation](https://www.capterra.com/p/155621/ShipStation/)[ Adobe Commerce](https://www.capterra.com/p/227129/Magento-Commerce/)[ BigCommerce](https://www.capterra.com/p/131883/Bigcommerce/)[ Descartes Finale](https://www.capterra.com/p/149851/Finale-Inventory/)[ OpenCart](https://www.capterra.com/p/143516/OpenCart/)[ Shift4Shop](https://www.capterra.com/p/14378/3dcart-Shopping-Cart-Software/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 3.2 (5) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 3.2 (5) 3.2 Based on 5 reviews ## User reviews Overall rating 2.5 Based on 6 reviews Filter by rating 5(2) 4(0) 3(0) 2(1) 1(3) Mentioned topic Sorted by most recent SG Sachin G. Business Internet ### "Best E-commerce Software Solutions Company" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 May 20, 2021 Pros ChannelSale is one of the best & easiest multi-channel e-commerce software solutions that you can use to manage online multi-channel product listings, inventory, & much more. Great customer support, Extremely knowledgeable, and experienced. I will surely recommend it to all. Cons No cons. Overall great experience with this software. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. PS Paul S. Manager Cosmetics ### "channelsale is totally disaster software-avoid-Avoid" 1.0 Overall Rating 1.0 1.0 Ease of Use 1.0 1.0 Features 1.0 1.0 Customer Service 3.0 3.0 Likelihood to Recommend 0/10 March 18, 2021 bad bad ,BAD Pros Nothing, None it is excel sheet-based software, No smart features. It increases your job 10 times . We signed this to automate listings, instead, we had to enter all data manually for each and every listing, and after all that effort system failed to publish items. They only managed to publish 15 items manually in 1.5 months. This is totally disaster software.stay away Cons channelsale is totally disaster software.I lost thousands of dollars due to them. They exported out-of-stock products at pennies price to Amazon. They were never able to publish items on Walmart and Amazon. Never go near this company. My Amazon account almost got suspended due to a higher rate of cancellations. The whole system is on excel sheets only.No no GUI-based page, They live in the 50th century. Major flaws. Avoid Avoid Avoid. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. SL Susan L. Owner Consumer Goods ### "ChannelSale not recommended" 1.0 Overall Rating 1.0 1.0 Ease of Use 1.0 1.0 Features 1.0 1.0 Customer Service 3.0 3.0 Likelihood to Recommend 0/10 January 23, 2021 I have cancelled this service or at least am trying to. They do answer emails promptly, but it takes weeks to address am issue and then it is not fixed. Pros I can not think of anything I like about this software other than the price. Cons Communication is very difficult. The techs try their best but they are difficult to understand due to the thick accent. They promised to integrate all of our marketplaces within 10 days. Almost 10 moths later that has not happened. Order shipping addresses are scrambled, items were not listed on market places as promised. I feel as if we were an experiment. Alternatives considered [Rithum](https://www.capterra.com/p/32810/ChannelAdvisor-Enterprise/) Reasons for choosing ChannelSale Price and they claimed to integrate with the marketplaces we sell on. However, once we signed on they did not follow through. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Response from Vendor February 16, 2021 Dear Susan, We are sorry to hear about your experience with us. We did try following up with you via email & phone, there was no response. We see that you were facing issues with communication. This was addressed in the first month of your subscription when you found Sunny a bit difficult to understand then we assigned Yogesh as his tone is much neutral and his rate of speech is significantly lower. We are happy to assign an alternate point of contact with even better communication skills to ensure you receive best possible service. As mentioned on our previous email, we have successfully completed the setup from BigCommerce store to Sears, Bonanza, Newegg, Google, Wish, Rakuten of which Rakuten is deactivated. We have one ticket open for Bonanza and you had recently stated some SKUs were not listed on Newegg for which we are awaiting access. Sales review shows monthly sales have increased from in October, November, December 2020. We request you to get in touch with us. Blake S. Marketing Manager Packaging and Containers ### "Worst Multi-Channel Software Company You Could Pick" 1.0 Overall Rating 1.0 1.0 Ease of Use 1.0 1.0 Features 1.0 1.0 Customer Service 1.0 1.0 Likelihood to Recommend 0/10 November 21, 2019 ChannelSale is the worst software provider you can find. We signed up with them and then MONTHS went by without anything working. That is not an over-exaggeration... not one single order came through correctly. Pricing was off at every field (total, subtotal, tax) and the order statuses were wrong. They dont do any internal testing when there is a problem, so they use your customers as guinea pigs. They also dont offer refunds - even if the customer had nothing to do with the error. If you are looking at other companies, save yourself time and aggravation by choosing one of them. ANY other company. Pros Nothing. Not one single thing. Their pricing is decent, but many other providers offer similar price points. Cons Not an over-exxageration.... everything. Service, support, functionality... all of it. Nothing went correct from day one. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Response from Vendor December 2, 2019 Dear Blake, We are sorry to hear about your experience with us. We assure to handle your queries in the best possible way. We do see that the earlier eBay order export to BigCommerce (tax amount issue) had been rectified and you had confirmed the same. As per our records, this concern was highlighted to our team on September 30th. Immediately our development team was deployed on this issue for 3 consecutive days. On the 1st, 2nd and 3rd of October, our developers diagnosed, fixed and tested the issue for you to confirm it was fixed as per your satisfaction. Our support team does not generally place test orders on any marketplace but as an exception, our team went out of the way and placed few test orders. As per our email records, we see that our team did try following up with you to confirm if any further assistance would be required, there was no response. We request you to get in touch with our support team and we will be happy to assist you with your concerns. Thank you. SX Sasha X. ### "" 2.0 Overall Rating 2.0 2.0 Ease of Use 0.0 0.0 Features 0.0 0.0 Customer Service 0.0 0.0 Likelihood to Recommend 0/10 March 22, 2019 Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. MR Martha R. Management Consulting ### "truly professionals" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 9/10 June 23, 2016 My experience with ChannelSale was very productive. I must admit that I signed in mainly because I was lured by the price package for the services. 249$ per month for the wealth of all inclusive benefits looked awesome in comparison with certain other e commerce solution providers that charge by the 1000s. Pros Through my experience, I feel that they are relatively hassle free service provider. Cons You wish to avail anything over and above what your package permits, you may have to cough up a little more cash for it. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Response from Vendor June 23, 2016 Thanks for your review Martha. ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.