Who Uses This Software?

Glasscubes is user-friendly collaboration software for businesses.


Average Ratings

82 Reviews
  • 4.5 / 5
    Overall
  • 4.5 / 5
    Ease of Use
  • 5 / 5
    Customer Service

Product Details

  • Starting Price
    $5.00/month/user
    See pricing details
  • Free Trial
  • Deployment
    Cloud, SaaS, Web
    Mobile - Android Native
    Mobile - iOS Native
  • Training
    Documentation
    Live Online
  • Support
    Online
    Business Hours

Vendor Details

  • Glasscubes
  • www.glasscubes.com
  • Founded 2008
  • United Kingdom

About Glasscubes

Glasscubes is a cloud-based collaboration platform used by enterprise and government. It provides an efficient way to collaborate, by storing and sharing information outside of your organisation's firewall that's secure, accurate and accessible from anywhere. Whether you need to connect with co-workers, clients or partners, Glasscubes ensures that you all work together in the most productive way.


Glasscubes Features

  • Chat
  • Content Management
  • Discussion Boards
  • Document Management
  • File Sharing
  • Search

Glasscubes Reviews Recently Reviewed!

Glasscubes is vital asset to the company.

Nov 16, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Glasscubes is a really useful storage and communication area that has been create for the business we are in. It allows us to easily start discussions, show changes and new additional files uploaded and generally keeps everything easy to find and store for quick workflow across multiple sites.

Cons: There is not much the software cannot do, it is multi functional and provides the company with a lot of functionality that we didn't have before as we used multiple platforms for different things.

Very useful interface for working with interconnected organisations

Oct 30, 2017
4/5
Overall
3 / 5
Ease of Use
3 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money

Pros: When used by many in an organisation it does help colleagues connect very easily, people are much more likely to see important info and content whereas on emails it is easy to miss people off. It is very easy to collaborate with multiple people through quick commenting and the ability to edit files while having all previous versions available.

Cons: It can be a little hard/confusing to navigate to the specific resources you want. Email notifications can get excessive but are easy to modify.

Makes work life easier

Oct 26, 2017
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: Makes communicating and sharing documents with colleagues easier. Especially when you want other colleagues to comment on updated documents.

Cons: When a colleague comments on a workspace you're in you get a notification. However, this notification also generates an email. This workspace was suppose to cut back emails, however it seems to create more..

Overall: Makes project working easier and more efficient.

Vendor Response

by Glasscubes on October 30, 2017

Hi there, Thank you for your review. It is possible to control which email notifications the system sends you and how often you receive them. Here are some instruction for you: https://intercom.help/glasscubes/system-notifications/notification-settings Best The Glasscubes Team

Since our company has been utilizing Glasscubes, I feel more connected to administration and fellow

Oct 24, 2017
4/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
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Pros: Glasscubes is easy to use on a daily bases. This is important due to high the high volume of work that is requires daily attention.

Overall: Daily updates from administration.

Very positive

Oct 12, 2017
5/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money

Pros: Really excellent way to store and share up to date resources in one clear place - really adds to collaborative working

Cons: The inability to flag posts or notifications - when the platform is updated as regularly as it is, it can be difficult to stay on top of everything on your workspaces.

generally very good

Oct 12, 2017
4/5
Overall
3 / 5
Ease of Use
3 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
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Pros: Easy to see what other people are working on, lots of group space, easy to edit and reupload files..

Cons: Cannot flag notifications to come back to later so they get lost. Files can become muddled in groups as there is no system to the updated versions.

A great platform for sharing resources but a couple of flaws

Oct 11, 2017
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money

Pros: The software is quite straightforward to use and doesn't require too much training. Being able to do a search for documents is useful. 'Tagging' colleagues is another good feature which my team use a lot.

Cons: The preview version of Word, Excel and PPT documents doesn't show them properly which means that you always have to download the document to see it properly.

Vendor Response

by Glasscubes on October 12, 2017

Hi Lucy, Thank you for you review and feedback. The way files are previewed in Glasscubes can be adjusted by setting the print preview area before saving and uploading the file. Don't hesitate to reach out to us if you need any assistance with that. The Glasscubes Team

A brilliant collaborative tool

Oct 11, 2017
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: My department works across several higher education institutions which all operate in slightly different ways. Before we subscribed to Glasscubes, the challenges we faced performing simple tasks such as file-sharing, collaboration and diary coordination were taking up a significant amount of admin time. We're now working much more efficiently on Glasscubes and the extra features, such as Task Management, are a real bonus! The support in place for teams working on Glasscubes is some of the best I've seen with any product or service; whether you head to the Glasscubes Help Centre and read the tutorials on every aspect of the system, chat to the support team on the messaging feature, or phone them, you're never far from help. I've had very few issues so far, but they have always been solved really quickly and thoroughly.

Cons: There is very little I dislike about Glasscubes as a company and a product. I am truly impressed as a customer. One aspect that perhaps has room for improvement is the development of features on Glasscubes - specifically that there are so many brilliant suggestions by users that the task of implementing them all is next to impossible. Having said that, the very idea that users can request features that they would find useful in their work with Glasscubes is a great system in itself and another reason I fully recommend it to companies and teams of any size.

Mainly good - the more you use it the easier it gets! Accessible and easy to navigate.

Oct 04, 2017
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: It can form the central focus for staff working remotely as well as internally, which suits our team well. Documents can be uploaded and saved quickly and easily. Particularly helpful for collaboration on projects and a great way of communicating to a large team using the intranet facility. Helpful for storing and sharing information in addition to being secure via use of the permissions facility, which is vital. Perfect for a team working in multiple locations to feel united in working towards the same goal.

Cons: Getting to grips with something new can sometimes prove a little daunting...other than that I have had no problems with Glasscubes.

Overall: Multiple - sharing, communicating, collaborating.

Glasscubes provides an excellent forum for me to communicate with my colleagues on a daily basis.

Oct 02, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
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Pros: The accessibility to my colleagues and shared documents. It also is a great platform to share ideas.

Overall: Glasscubes provides an excellent forum for me to communicate with my colleagues on a daily basis. It also provides an excellent platform to share documents and present ideas I may feel can contribute to the overall productivity of the organisation.

Easy to use project management software

Sep 22, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: You can upload artwork and documents to individual jobs, so it's easy to follow the progress.
You get notifications when someone updates or posts.
Does away with loads of emails. Everything in one place

Cons: The interface is a bit basic but very user-friendly. You get an email notification even if you are using glasscubes. An email while offline would be better.

Overall: No longer having to search through loads of emails to find work or briefs

Easy to use. Brings the marketing team together! Really helps me keep track of the workflow. Speedy!

Sep 22, 2017
3/5
Overall
3 / 5
Ease of Use
3 / 5
Features & Functionality
3 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: Keeps the communication channels open, allows mutiple people to track jobs and respond the status. Really quick with greta file storage.

Cons: If the internet is down obviously that cause problems. It can be quite glitchy as our proxy walls cause it problems.

Overall: Huge benefits. Keeps my inbox clean. Quick, simple and easy to use. Breaks down the communication barriers with the rest of the team.

A great Tool and resource

Sep 22, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: This tool brings organisation with ease.
Ability to tag colleagues and direct workflow to exactly who needs it. Later you can tag others bringing people into the mix at the required time.
Ease and Simplicity: It gives direction to potentially fragmented processes. Commenting on attached work really helps maintain focus on the job at hand.

Cons: i dont have it for my home life is probably my only con. i guess job numbers could auto generate but this is a minor issue that may be client specific.

Overall: Organisation, ease, fluidity

Efficient and simple

Sep 21, 2017
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
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Pros: Staff are always at the ready to tackle issues. Everything was very easy to use from the beginning, and has solved a lot of challenges we've been facing tracking jobs.

Cons: It can be a bit buggy sometimes, but it's a work in process and issues are quickly resolved. It won't take long for it to be perfected!

Overall: A single place for us to find jobs and communicate easily with the whole team.

Great to communicate between lots of teams.

Sep 12, 2017
4/5
Overall
3 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 6.0/10 Not
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Pros: Looks good and easy to navigate. Can communicate between people in lots of organisations. It's easy to upload large files that otherwise could not be sent by email.

Cons: It's hard to know what's in each folder unless you drill down into them all. I also get lots of notifications that are not particularly relevant to me that clogs up my emails.

Vendor Response

by Glasscubes on September 13, 2017

Hi Carrie, Thank you for your review. Did you know that you can control which notifications that you receive? You can also request a daily or weekly summary if you prefer. Here is some more information for you: https://support.glasscubes.com/hc/en-us/articles/212551009-Notification-Settings The Glasscubes Team

Needs getting used to, after that it is a good product to have

Sep 11, 2017
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 6.0/10 Not
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Pros: Great for when you are spread out within a region and everyone needs access to the same documents. New updates make it more user friendly.

Cons: Tricky at first, there is a lot of things you need to personalize which take time. For example, you would have to customize the workspace lists so that not everyone gets the emails. It takes time to set up but once you do that it is a good product

Overall: It is good to know that i can send out a document securely. I can also send out a big file without having to break it up.

Useful tool for sharing documents (amended)

Sep 04, 2017
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money

Pros: Customer service is really good - they offer help in a timely and clear way.
Easy to upload documents and to make comments relevant by tagging specific people.
I have amended my previous review due to my comments being answered (hence the 5 star rating for customer service).

Cons: It is a little clunky and could be a bit less cluttered visually. App not available on Windows phone.

Still getting used to the experience and familiarity of the platform. Hopeful of good utilisation.

Sep 04, 2017
4/5
Overall
2 / 5
Ease of Use
3 / 5
Features & Functionality
5 / 5
Customer Support
3 / 5
Value for Money
Likelihood to Recommend: 5.0/10 Not
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Pros: The ease of logging in. The ability to easily share documents for others to see. The potential for further collaboration with colleagues.

Cons: The layout is not that intuitive. The number of notifications I receive that are not pertinent to me.

Vendor Response

by Glasscubes on September 04, 2017

Hi Marc, Thank you for you review. I wanted to let you know that you have full control over the notifications that you receive. Here is some more information for you: https://support.glasscubes.com/hc/en-us/articles/212551009-Notification-Settings Don't hesitate to reach out if you need any assistance with that.

Consistent and organised

Aug 23, 2017
4/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: Ease of use, works well for the project allowing communications between key staff with ease. No issues.

Cons: Format is slightly dated and app needs modernising as it is very simplistic and does not always respondo correctly.

Team Collaboration and Project Management

Aug 15, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
Likelihood to Recommend: 10.0/10 Not
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Pros: Glasscubes provides workspaces for group discussion, file sharing, task management, and project management. In file management side, it provides file labeling for easy searching, as well as allowing users upload files via email. The overall user interface is easy to navigate, and the functions are quite sufficient for a team to work together efficiently.

Cons: Add functions for integrating with popular cloud storage, such as Google Drive, OneDrive and Dropbox.

Difficult to navigate but ultimately very useful

Aug 14, 2017
4/5
Overall
3 / 5
Ease of Use
3 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
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Pros: The customer support is excellent, and once you've found your way around the interface and know where all of your documents are stored, it's a very useful platform.

Cons: It's not particularly intuitive and can be a bit difficult to navigate at times. I think for those less experienced with IT, the complicated style of the site might be a little intimidating and difficult to find your way around.

Overall: It's extremely useful as somebody who works remotely.

Easy-Intuitive-supportive. Highly recommended

Aug 09, 2017
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: I work for an international NGO and we have staff and Board members in about 40 countries. We were finding that our former intranet platform was no longer fit-for-purpose and 'clunky'. Our users were disatisfied, so we had to change.

We started testing out Glasscubes late 2016 and right away the support team have been answering our questions quickly. No question is ever too small.

We moved our intranet over to Glasscubes in April, with full launch in June. The platform is so user-friendly and we have seen a great increase in engagement from our global staff in the short time we have been using it. It is so intuitive. Many of our staff use Facebook, so they can figure out how to use it with miminal training.

The support pages are great and the live chat and admin forum are really useful for problem solving.

Highly recommended if you are looking for a collaborative platform.

Cons: This is more difficult to complete. Not being able to label mutlipl documents are a time is a bit of a pain - but the glasscubes development team is looking into a fix for this.

Overall: collaboration and internal communications has increased many-fold as people find it so easy to use.

A good platform but a little busy in its layout.

Aug 09, 2017
4/5
Overall
3 / 5
Ease of Use
3 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: Easy of use. Simple to get to use even for novices of technology. Few bugs so far. The ability to use the latest version of documents but also seeing previous documents is useful.

Cons: Not being able to edit online. The layout is a little busy and you have to click on too many links before getting to the file you want.

Intuitive out of the box product for most features but does require some learning.

Aug 02, 2017
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: Setting up the product has been simple and the customer support has been attentive and responsive.

The product will be used as a type of private social network for my organisation and it's most engaged members.

Cons: As with any product it requires a bit of work to get better but Glasscubes product has few of these. The ones I have noticed include document management is not yet as smooth as it can be as preview of Excel files is not particularly useful and busy professionals maybe put off by that.

Overall: An affordable and easy to configure product that met the organisations short term goal of having a product for a private social media/community area to work on projects.

Vendor Response

by Glasscubes on August 02, 2017

Hi Eugene, Thank you for your review and feedback. Did you know that you can choose the area of the Excel spreadsheet that you want to preview in Glasscubes? It can be adjusted by setting the print preview in Excel before you upload it.

Easy to use

Jul 28, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: simple and easy to navigate have had no problems so far. Graphics are nice very user friendly. Thank you

Cons: I do not have any complaints so far. Nothing seems to be out of place or hard to use everything is simple and user friendly.

As a scale-up company we have been looking long to find the nearly perfect solution for us.

Jul 11, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: I really like the clean and lean design of the user interface. It is very responsive and has a unique set of features. In-text search for documents, fully-fledged task management including time and progress tracking are features we really appreciate. The software is cloud hosted which makes it easy to use in-house as well as when travelling. User can be assigned to different roles and permissions can be restricted to certain areas only which makes it ideal to use for collaborating with clients.
Big bonus to a really fast and responsive UI.

Cons: There are a few features we have on out wish list which have not be implemented yet. We would for example like to be able to restrict access to the dashboard to certain users only. Also there is currently no offline file sync tool for mac available.

Not the easiest to get used to, but very practical overall

Jul 10, 2017
4/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
4 / 5
Customer Support
3 / 5
Value for Money

Pros: There are a lot of functionalities and settings to get large groups involved in a project remotely. Customer support is prompt and helpful. Overall it has made our project much more organised.

Cons: It was a bit strange to use at first, it's not super intuitive but after a couple of uses its very easy to understand.

Good tasks list! quick, easy, assignable and efficient.

Jul 06, 2017
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
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Pros: A nice platform to use in the workplace, it is very easy to keep track of lists/tasks etc.
As a company we use this as a master task list, where we have all of our tasks subdivided into sections relating to our role within the company and then those tasks are assigned to us.
With regards to file uploads etc we do not use this feature as we should.
all together though, it is a very useful application and we rely on it to keep track of our tasks register for all members of staff.

Cons: I do find the compatibility with glasscubes vs windows is not at its best, for example you cannot copy and paste a number of tasks into glass cubes or vice versa as far as i am aware.
I like the feature of being able to download a report - although this does not come without errors in formatting for example - this should be looked at.

Overall: Easy task list creation and recording progress

It has been really easy to share documents and interact between workers of different companies

Jul 03, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: It has trace-ability, different forms to search for the files/information, and a very simple but yet effective interface.

Nice and easy to use, even for non IT orientated people and the support is second to none.

Jun 26, 2017
4/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: Highly proactive support even though it's not often needed. Nice and clear interface that's customisable to suit your needs. Our main use is the file upload and sharing element which works flawlessly for us.

Overall: Nice and simple way to share documents with a team overseas

This software is so easy, perfectly fits our needs, and the company is so helpful.

Jun 20, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
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Pros: It's very easy to use. It has some great innovations like emailing a document to it add to a list. Managing teams is most helpful for managing security.

Cons: I would like to link images from a single location in Glasscubes to multiple docs, so when I change it once, it is changed everywhere. That's not possible so we risk old images scattered about.

Overall: Knowledge sharing with our clients; managing projects with clients in other states; storing important documents without needing to manage SharePoint and the security (Glasscubes does all that).

An excellent task organizer

Jun 19, 2017
4/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
4 / 5
Customer Support
3 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: How one can organize a macro project and divide it into tasks to assign them to the users said tasks and see their progress

Cons: I would like to see more variety in graphics, there are excellent but I would like to have a variety and choose the ones that I want and be able to fit them needs

Overall: Have all my tasks more organized

Great app.

Jun 19, 2017
4/5
Overall
5 / 5
Ease of Use
3 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: What I like the most is that it is very fast and super easy to use. You can have everything super organized with all the details and documents as you need.

Cons: I do not like the method for it to move files, it is not to easy, have to go back and select all the files etc.

Overall: Have all your business documents archived as organized as possible and can be easily viewed by all your team members.

Excellent application to carry out all types of projects, perfect for teamwork

Jun 19, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: The versatility of its functions by allowing to establish a suitable collaborative work environment

Cons: There are cases where the application presents errors, when moving objects inside the sections causing that we have to enter again to the workspace

Overall: Agility when carrying out projects among peers without needing their physical presence

I've never had any problems with this site. Ease of navigation, logging in. Its a great package.

Jun 12, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Its easy to navigate.. Great communication tool when you work in an organisation that's country wide.

Overall: It's a great information sharing site.
I cannot yet find any negatives... Its a simple system that makes sharing files and story very easy.

Great collaboration tool

Jun 02, 2017
5/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money

Pros: - good collaboration with the team
- great feedback collation tool from client
- great tool for the team to work on the same document at the same time

Cons: - it takes a while to get used to it
- if a user doesn't publish a document to every other user, there is the chance of missing the updated document.

Practical and easy to use

May 31, 2017
5/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
Likelihood to Recommend: 8.0/10 Not
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Pros: Glasscubes has been a useful project management tool. It allows all team members from different workstreams to share and upload documents, news stories and anything that is relevant for the project.

Cons: It would be useful to have a shared calendar where important dates can be sign-posted to all team members.

Overall: Ease of communication across different teams that often work at a distance. Also, I found it useful to be able to share/upload a document and write a message with it.

Vendor Response

by Glasscubes on May 31, 2017

Hi Tiago, Thank you for you review. It is possible to add a shared calendar to Glasscubes. Please contact our Customer Success Team for further information, or if you'd like some assistance setting that up. The Glasscubes Team.

Sharing made easy

May 22, 2017
5/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: Glasscubes is a great place to share resouces. It has been made even better by the iPhone application.

Very straightforward and easy

May 09, 2017
4/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money

Pros: Very easy to use. Uploading documents is straightforward and navigating the site is simple. Very positive experience

Cons: Most of the time the customer service is fantastic, they respond very quickly initially although I recently got a little frustrated as it took several hours for them to see my response and it was actually resolved the following day once I chased again. I have no idea how busy they are though!

Vendor Response

by Glasscubes on May 09, 2017

Hi Bryony, thank you for your review. I'm sorry that we didn't respond as quickly as you would have liked on that occasion. Please be aware that the online messenger in your account is not an instant chat facility, although we will respond as soon as possible. The Glasscubes Team

Great customer service and best intranet around. Intregral part of our company now.

May 03, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Easy to use and support has been excellent. Particularly useful for controlling document versions and issuing the latest information to your team. Would recommend to anyone looking to set up a company intranet

Cons: There is not an app version yet, so is not the easiest to use with a tablet. I believe this is being looked into though.

Vendor Response

by Glasscubes on May 03, 2017

Hi Jason, Thank you for your review. We do have native mobile applications available now. Here's some information for you https://support.glasscubes.com/hc/en-us/articles/212489549-Glasscubes-for-mobile-users. The Glasscubes Team

Easy to use, easy to share. Good all round website

May 03, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Extremely
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Pros: Ease of use, ease of revising uploads and sharing with colleagues. Good feature of notifying when uploads have been submitted and revised. Selective alerts for team members.

Cons: User interface is slightly awkward to navigate to files. Alerts for updates can be sent to all users which can be annoying if not relevant to you.

Excellent Software - highly recommended.

Apr 18, 2017
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
Likely
Extremely
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Pros: Ease of use, functional and secure.

Cons: N/A

Overall: Glasscubes is an excellent solution, providing a secure and efficient way to store and share documents. It is very easy to use and I would recommend the company to anyone.

Recommendations to other buyers: No

Perfect for our Partner Portal

Feb 27, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Comments: After looking at various other products we picked Glasscubes as it's easy to use, simple to set up and extremely user friendly. We have rolled out the portal to our partners with great success.

The team at Glasscubes are always on hand to help and full of great advice.

I would highly recommend Glasscubes to anyone!

Great service

Feb 09, 2017
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Comments: Glasscubes has helped our company communicate and share files with clients and contractors outside of our corporate network. It is always being updated with new features and we have found their customer support to be excellent.

Great Task Management Software

Oct 31, 2016
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Comments: We have been using Glasscubes now for a few months and have found the software easy to use intuitive and powerful, Support is fantastic and the pricing model really suits a high tech SME like AIE. I have no hesitation in recommending Glasscubes.

Glasscubes review for our commission management

Oct 19, 2016
5/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: Ease of use.

Cons: Nothing

Overall: We use the software for the management of our file sharing with one of our main Clients. It really helped with the visibility of the documentation produced, and allowed the Client to easily access the most up to date versions of reports and trackers. They find it really useful to access the job folders online and locate the document they need, and have given Hyde Harrington excellent feedback on the use of Glasscubes. We find the ability to leave comments also particularly useful.

Glass Cubes Review

Oct 10, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: I can share files or folders from our network without having to give them access to our physical network.

Cons: Glasscubes doesn¿t integrate with other applications.

Overall: I have recently started working with Glasscubes since changing jobs. I have found it to be to easy to use and an extremely handy tool.

Recommendations to other buyers: Its good if your a small to medium sized organisation.

Glasscubes for multi-site NHS Research Group

Sep 06, 2016
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: See above

Cons: I would like to be able to offer the offline file synch to specific users rather than all team members (as it is at additional cost and not everyone wants or uses it

Overall: My team are delighted with this solution. The interface is clean and easy to navigate. key tasks are very intuitive. We have a special interest in the file storage element. This is great for collaborative working and version control. We also like the ability to approve or 'sign-off' files.

I use the Offline File Synchronisation option that allows me to have full access to all files at any time.

The security certification meets the standards demanded of our organisations.

In short - I am very happy and would recommend the product.

Very Helpful team with a fast evolving product.

Aug 12, 2016
4/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: Easy to use - well supported

Overall: They have a very helpful team who not only resolve queries promptly but listen and recommend suggested new features to their technical team.

Great Customer Support

Aug 09, 2016
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
3 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: It has given us confidence in sharing documents confidentially

Cons: Can be tricky for non techie people to learn

Overall: We had various queries about using the product in a way that would work for us. All queries and questions were fully answered and the staff very helpful.

Recommendations to other buyers: no

Gotta love that Glasscubes!

Jul 28, 2016
5/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: I like that it is easy to use and set up. The collaboration features are also top notch. Glasscubes makes it easy to work with my secretary as well. I like the way that tasks are either not started, in process or completed. It makes it easier to keep track of things.

Cons: It needs an iOS app, at least for the to-do list and calendar. Google integration would also be great.

Overall: Glasscubes has been a lifesaver for my project management. I use the to do lists and workspace most frequently and it helps to keep my tasks organize and keeps me on track.

Recommendations to other buyers: The technical support is terrific. Glasscubes responds quickly and they are proactive. I like that a lot.

Very Happy with Glasscubes!

Jul 24, 2016
5/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: The ability to upload documents and to work collaboratively in real-time.

Cons: Sometimes I get lost in the technology.

Overall: I am not very capable with technology, but Glass Cubes has excellent support to help me when I get lost or in trouble! The GC product has been a great tool for our online community covering 20+ countries.

Recommendations to other buyers: I highly recommend it for groups that need a solid, stable online platform for collaboration.

Glasscubes is a good Cloud solution

Jul 19, 2016
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: It's easy to access and to use, particularly given that most of our users are not technically minded

Cons: On-line editing and sharing of documents could still be improved

Overall: As a multi-site company sharing sensitive data, we needed an internet based system so that we could share and update data easily. Of all the systems we've seen and tried, Glasscubes offers the best combination of features and pricing. It works well for us and we've been using it for many years.

Good product

Jun 28, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Comments: Easy Sharing. Good costumer support.

We'd be lost without Glasscubes!

Jun 27, 2016
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: Easy to use
Easy to set up
Easy to get people started
Cost-effective

Cons: Could be improved for mobile devices

Overall: We use Glasscubes to manage and create thousands of assessments in order to train the healthcare scientists for the NHS. We have a distributed team of many hundreds of people that work together collaboratively and seamlessly across the NHS. Without Glasscubes our work would not be possible.

Our teams are busy people that work on the front line in the NHS, by using a system like Glasscubes we save time, money and effort by allowing our teams to work together easily at times that work for them.

I'm really not sure what we'd do if we didn't have Glasscubes.

The online collaboration space that users actually use and embrace.

Jun 24, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support
5 / 5
Value for Money

Comments: Among all the varieties of online collaboration software that I and the global networks I advise have used to try to build on-going, strong, virtual communication between our users, Glasscubes has been embraced and used more deeply, persistently and effectively than any other platform. Use the dashboard of recently added/changed/commented-upon to discover all the action throughout your Glasscube instance. It's an easy way to stay right on top of all developments. It gives confidence to users that their new contribution won't get lost deep in the site somewhere.

Pros: It has intuitively well-placed modules (dashboard of recent content; very functional workrooms - each with separate document/comments and more; effective tagging; and global search are most-used and appreciated.

Cons: I would find it advantageous for Glasscubes to widen its array of pricing options.

The Difference is that Glasscubes is Embraced

Jun 23, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Intuitively well-placed modules (dashboard of recent content; very functional workrooms - each with separate document/comments and more; effective tagging; and global search are most-used and appreciated.

Cons: I would prefer a wider array of pricing options than per-userseat.

Overall: Among all the varieties of online collaboration software that I and the global networks I advise have used to try to build on-going, strong, virtual communication between our users, Glasscubes has been embraced and used more deeply, persistently and effectively than any other platform.

Recommendations to other buyers: Use the dashboard of recently added/changed/commented-upon to discover all the action throughout your Glasscube instance. It's an easy way to stay right on top of all developments. It gives confidence to users that their new contribution won't get lost deep in the site somewhere.

Glasscubes: Fantastic File Sharing and Virtual Office Resource

Jun 23, 2016
5/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
Likely
Extremely
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Pros: Ease of use
Excellent labeling and parking of necessary files
File review and collaboration made easy
Easy management of access for large pool of users
Great discussion and polling options for online decision making
Global calling options
Pushed notices
Good calendar tool
Strong tech support

Cons: Sometimes difficult to review docs in native viewer/editor
Costs lower under 'per workspace' model than new 'per user' model

Overall: In searching for a resource that would tie multiple working teams that adjudicate and support over 70 churches and social service agencies in the upper Midwest of the USA, we explored many options but settled on glasscubes. Ease of use, excellent labeling and parking of necessary files, reviews, collaborative projects confidentially limited to particular subsets of larger collaborative team was a huge seller. Being able to use discussion and polling options for online formal decision making, global calling options, doc reviews, pushed notices, universal calendaring and strong tech support made glasscubes an easy decision.

Glasscubes Is Great

Jun 21, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: The interface

Cons: had some compatibility issues with some of my spreadsheets on mac platform , but have overcome them now with help from support team

Overall: Staff find it easy to use and at Head Office its really easy to control,
Overall great intranet solution for business with multiple users to share documents, projects or to report figures in real time back to head office.

Glasscubes; a great tool for sharing information and working together on projects

Jun 20, 2016
5/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Things I like about Glasscubes:
1) Its easy to use
2) You can upload documents that multiple people can access
3) You can give specific people access to a project
4) You can access Glasscubes from anywhere
5) I can create my own task list to keep on top of my workload and others can also add to that task list
6) Glasscubes notifies you when someone has added to a project you are working on or has assigned a task to you

Cons: I haven't found anything yet that I really don't like.

Overall: I started to use Glasscubes a few years ago when our team started working on projects with colleagues based around the UK. My first real experience was working on producing a short online course with colleagues in Manchester. Glasscubes made it so much easier for us to get feedback on content quickly and we didn't have to worry about version control as Glasscubes clearly shows you the history of who has accessed what and when. Everyone in the team could see the same information and we knew what we were all working on was the most current and up to date content. It definitely made life a lot easier for us.

Simple, easy to use

Jun 20, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Extremely
Likely

Pros: Ease of use for all users

Cons: Could do with some more reporting tools

Overall: We moved from a well known competitor to Glasscubes and have found that Glasscubes represent far superior value for money whilst also having extra features and better user experience

Satisfied Glasscubes customer

Jun 17, 2016
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: The file management system is very easy to use. Permissions are easy to manage.

Cons: I'd really like to see a process where a file that is used among various projects can be uploaded only once, then shared with other projects. Currently, the same files have to be uploaded for each project.

Overall: We currently run 7 projects, each with at least 8 participants. Glasscubes has been invaluable for document storage and version controls.

Glasscubes review

Jun 17, 2016
3/5
Overall
3 / 5
Ease of Use
3 / 5
Features & Functionality
3 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 6.0/10 Not
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Comments: I use glasscubes as an online document storage facility. It has helped out business in managing its documentation library, and the workspace function is a useful aid to project management.

Glasscubes

Jun 16, 2016
5/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: Ease of use.
Good customer engagement and a willingness to continuously improve the service.
Easy file-sharing and editing across a broad team.
A good project management tool.

Overall: An easy to use file sharing and project management tool that has improved productivity at our organisation.

A great team who are always listening to feedback and working to improve their service.

Great Addition

Jun 16, 2016
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
Likely
Extremely
Likely

Pros: Easy to use
Constantly Improving
Value for Money
Very Good Customer Service

Cons: Few small bugs

Overall: A very helpful software, we were missing something that could help us organize and most importantly search and find documents all in one place. Glasscubes has gone a long way to help us achieve this, they're also making improvements regularly and their customer service is very proactive.

Glasscubes for School Governors

Jun 15, 2016
5/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Mainly used as a document repository for meeting documents, the ease of creating folders, uploading files, previewing and editing files is great.
Separate workspaces for confidential sub-groups is also really well handled.
Very flexible around billing for adding and removing group members.

Cons: If anything, perhaps there has been some confusion between Announcements, Discussions and Comments on documents. This, however, seems to be in the process of streamlining.

Overall: Introducing Glasscubes as a repository for documents for a team of some 20 volunteers, many of whom are not particularly tech-savy. It has been a relatively painless exercise and Glasscubes couldn't have been a better platform for this group to adopt.

Recommendations to other buyers: None

Far from perfect, but it's getting there

May 25, 2016
3/5
Overall
4 / 5
Ease of Use
4 / 5
Customer Support

Comments: This software is good, but far from great, although, with the active comunity and company being so active, I do think it will get to a point where I'm confortalbe saying it's an awesome service/software.

Good platform for shared working

May 24, 2016
4/5
Overall
4 / 5
Ease of Use
5 / 5
Customer Support

Comments: I use glasscubes for part of my role in the NHS. It's a good platform for working collaboratively at a distance, the best thing is the way you can choose to either open files just to view or to amend, it really helps with version control. The customer service is great and the whole atmosphere feels very friendly. The disadvantage, which I imagine is the same with all platforms os the other users - if they don't play ball and do things differently to the rest of you etc it becomes a pain but that's the user not the platform!

Glasscubes Review

May 24, 2016
5/5
Overall
5 / 5
Ease of Use
4 / 5
Customer Support

Comments: Very intuitive and easy to use. Reliable and quick, would recommend

Interesting

May 24, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: Just new so finding my way around. I just need a little more time to get around to completing everything.

Glasscubes gets the job done!

May 24, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: Glasscubes has helped my organization by providing collaboration and project management tools on an online platform. Since my non-profit organization is spread over 8 countries, this is a real benefit. The team at Glasscubes is incredibly helpful and responsive - not only to particular questions but to enhancing their offerings. I highly recommend Glasscubes!

Great tool

May 24, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: It's easy to use, has the features I need and responsive customer service. What's not to like!

Glasscubes - a big boost for our organisation

Apr 19, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support
5 / 5
Value for Money

Comments: We are a charity with lots of very small locations around the country. We used to have real problems working collaboratively on documents; we didn't have enough funding for sharepoint, etc, and other solutions like dropbox, syncplicity and like just didn't work the way we needed. Glasscubes came with the document sharing (and locking) which we were really after but also came with discussion groups and a range of other functions we've found really useful along the way. It has made a massive difference for our organisation.

Pros: Really simple to set up and use. Excellent value for money. New functions like Connect make it even better.

Cons: Offline functionality is not available on our version of Glasscubes but is available on other Glasscubes account types.

Interesting Platform

Apr 14, 2016
4/5
Overall
4 / 5
Ease of Use
4 / 5
Value for Money

Comments: Glasscubes provides an interesting cloud platform to share documents within a business and a group. I think it works better within small business rather than larger ones personally. But that depends on how you use it! The InnerCube is a good reward scheme however!

Pros: - Good Platform - Good Reward Scheme - Useful for small business

Cons: - Clunky - Slow - Likely less useful for larger businesses

Great for collaboration and large files

Apr 03, 2016
4/5
Overall
4 / 5
Ease of Use
5 / 5
Customer Support
5 / 5
Value for Money

Comments: Web interface easy to use, navigate and keep projects up to date .... large projects requiring large files, multiple folders and documents to be shared between the team is easier than other file sharing platforms. and great as a back up

Pros: large files multiple files and folders ease of use

Cons: folder upload, using IE, not to clever ...usually crashes out if I have a folder to upload tend to use Chrome no desktop feature?

Brilliant service and good idea

Feb 26, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support
4 / 5
Value for Money

Comments: I use Glasscubes every day and it has revolutionised the way in which I work and provided an easy portal for document sharing with business partners.The customer service is always spot on. Very reliable. Much recommended.

Pros: Easy to use. Quick. Saves time

Cons: Price is the only issue. Quite expensive. But worth it.

Great Intranet system with the added bonus of task management.

Feb 25, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Value for Money

Comments: We tried various alternatives before we found Glasscubes and this is by far the best value for money and the easiest to use. Great for Document Control, especially when more than half of your workforce work remotely from the office. We use Glasscubes as part of our Quality Management System and Health and Safety System and its a great way to get appoval and acceptance of documents from employees. Also useful for sharing documents with suppliers in a controlled way. Our ISO9001 auditor also seems to approve, which is always good..

Pros: Simple, intuitive, and requires very little user training. Good value for money. Good online support.

Cons: No mobile app - although don't let this put you off trying Glasscubes as they have this in development, and in the meantime, you can still access Glasscubes via a browser on your mobile device.

Easy to organise

Feb 19, 2016
4/5
Overall
5 / 5
Ease of Use
4 / 5
Customer Support
4 / 5
Value for Money

Comments: Glasscube is a great tool to use which has helped the business keep all it's important files from all our venues in one place. Easy to organise and the desktop connect is a great add on.

Pros: desktop connect. easy to use. easy to organise files.

Cons: it does occasionally have a few smalls bugs

Oct 06, 2016
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
Likely
Extremely
Likely

Apr 26, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Value for Money

Apr 18, 2016
4/5
Overall
4 / 5
Ease of Use
4 / 5
Customer Support
4 / 5
Value for Money

Mar 01, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support
5 / 5
Value for Money