Who Uses This Software?

TSheets offers solutions for everyone, from freelancers all the way up to Fortune 500 companies. TSheets has applications for every business that wants to track employee hours against specific jobs.


Average Ratings

2466 Reviews
  • 5 / 5
    Overall
  • 4.5 / 5
    Ease of Use
  • 5 / 5
    Customer Service

Product Details

  • Starting Price
    $4.00/month/user
    See pricing details
  • Pricing Details
    $4 Per User Per Month +$16 Base Fee Per Month (paid annually)
  • Free Version
    Yes
  • Free Trial
  • Deployment
    Cloud, SaaS, Web
    Mobile - Android Native
    Mobile - iOS Native
  • Training
    Documentation
    Webinars
    Live Online
  • Support
    Online
    Business Hours

Vendor Details

  • TSheets
  • www.tsheets.com
  • Founded 2006
  • United States

About TSheets

Intuitive, easy to use time clock with unlimited free phone or online support. Employees can track time anywhere using an Android or iOS mobile phone, computer, tablet, text, dial-in number and so much more with clock in/out punch card or manual timesheet flexibility. Managers can see who's working, where, what projects - all in real time. Integrated with Xero, QuickBooks, Sage, ADP, Reckon and more, TSheets syncs up real timesheet data for faster, more accurate payroll, billing and invoicing.


TSheets Features

  • Attendance Tracking
  • Automatic Start / Stop
  • Biometric
  • Employee Scheduling
  • Flextime Tracking
  • Hourly Employee Tracking
  • Project Time Tracking
  • Salaried Employee Tracking
  • Sick Leave Tracking
  • Vacation / Leave Tracking
  • Workstation Tracking

TSheets Reviews Recently Reviewed!


Wonderful

Feb 16, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: I love all of the add ons that are free, and I also love how this app will make me able to track my employees that are on the go.

Cons: It would be nice if you adjusted the timesheet rounding app. I like that you can tell it to round up or down for each time you clock in or out, but what would be really helpful would be if there was an option to round up or down at the end of the payrol close date.

Painless Tech Support

Feb 16, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Comments: Customer reps were awesome! Thank you for your help

Pros: The help is always kind and sincere. The time that is taken to listen and resolve my problem is something that is rare.

Cons: It's tech support :-) that would be the only con I can say for Tsheets, the user interface and customer support is stellar

Blank screen when approving time

Feb 16, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Comments: Really appreciate it!! There is a bit of a learning curve with the product but generally really good. SS1 helped me navigate the system.

Pros: SS1 helped me trouble shoot a blank screen in QBO then I went to approve time and she was super helpful and patient!

Convenience/Mobile App suggestion

Feb 16, 2018
5/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
Likelihood to Recommend: 8.0/10 Not
Likely
Extremely
Likely

Comments: Great customer service and support! I also love the reporting - TSheets got it all pretty much covered!

Pros: No more paper time-sheets! Great GPS functionality that allows you to see when your employees were at the job site. We are new to TSheets, and I can already see that using TSheets is bringing more accountability to employees, as far as how and what they were used to track for worked time.

Cons: When employees work for two different companies (same owner) they need to log in and out of the mobile app to enter their time for each company. It would be great to see a "tab" within the app, that allows them to switch from one company to the other.

Kiosk

Feb 15, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Comments: Make a Sandbox feature for new administrators, managers, and users just because we are converting over to Quickbooks and it would be helpful for a few "screw-ups" during Testing and Evaluation. Honestly, "delete" may be a dirty word for T-sheets, but sometimes archiving isn't helpful when training people. none-the-less we are happy with the product.

Pros: Talked to the customer ep today and she was super helpful with some Kiosk setup questions and it was late at night too on the East Coast! We have used T-Sheets for a while and love this responsive, personal, and dynamic product. T-sheets philosphy is excellent as it keeps adding features or correcting old ideas and making them better based on real company feedback.

Software Advice

Feb 15, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Comments: I like the program, its accessibility, and its visual prompts. I like the layout of the program too.

Pros: One of the customer rep was very helpful in instruction me on how to use the program. He was very professional and very knowledgeable.

AMAZING!

Feb 15, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: I love TSheets because is mostly meets my time keeping needs, but I mostly love TSheets because every time I have a question or need, your customer service/tech/guru department rocks!! They are all so helpful and amazing!

Cons: There are a couple things I wish we could do with TSheets that I cannot, but I have always had someone great find a workaround to help me streamline my processes.

Trial set up

Feb 15, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Comments: Customer rep was very determined to help me get this setup, we had a problem on our end. She was great!

Pros: That is integrates with QuickBooks and that I won't have to manually enter times as I am having to do currently

It is an ok tool

Feb 15, 2018
3/5
Overall
2 / 5
Ease of Use
3 / 5
Features & Functionality
Likelihood to Recommend: 6.0/10 Not
Likely
Extremely
Likely

Comments: It has an old fashioned feel and look to it, not like a modern sleek app

Pros: Integrated with accounting software, has tutorials to get started, a lot of communication to reach out to customers

Cons: does not help with basic set up thing, e.g. kept on asking for "class" with no help on where to define it. Took me quite a while to find it in Quickbooks to fix. I have worked with other time writing tools and found them easier to set up and clock in and out.

Great alternative to manual solutions and time clocks

Feb 15, 2018
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
Likely
Extremely
Likely

Comments: Talked with rep J9 today and was very helpful - usually their support folks are very very responsive which can't be said for all software products unfortunately.

Pros: Great interface in the browser. Employees can use mobile devices. Integrates really well with Gusto.

Cons: There are very few drawbacks, for some clients that use old desktop-based software (NA for us) it may not be the best solution.

Support Call- Correct New Employee Hourly Import Error

Feb 15, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Comments: Customer rep. was very helpful. She was knowledgeable, knew exactly how to remedy the situation and did not rush through it. Allowed us to track with her and takes notes along the way. Very helpful!

Pros: Ease of Use- not overly robust. Does what it does and does it well. Does not have countless additional useless features, sticks to core functionality and does it well.

Great customer service

Feb 15, 2018
5/5
Overall
3 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
3 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: During that transition information such as customers and time sheets were missed from new Quick books. TSheets support was very patient and walked me through each and every thing that needed to be fixed. We are now back to a fresh start and all the information matches in both systems.

TSheets Kiosk

Feb 14, 2018
3/5
Overall
4 / 5
Ease of Use
3 / 5
Features & Functionality
Likelihood to Recommend: 7.0/10 Not
Likely
Extremely
Likely

Comments: Helpful staff. Have just spoke to rep who couldn't have been more helpful. Came up with various options to solve the issue at hand.

Pros: We have staff who work varied hours and the tsheet kiosk works very well and staff find the ipad login easy to use.

Cons: Not always compatible with Australian Labour Laws and the complexity involved around the HR Law that can be cumbersome.

We can't use it

Feb 14, 2018
1/5
Overall
5 / 5
Ease of Use
1 / 5
Features & Functionality
1 / 5
Customer Support
1 / 5
Value for Money

Pros: It is very easy to use. Just clock in, then switch between clients (if you can actually record time against them).

Cons: Tsheets does not allow you to record time to all customers.

We have corporations that have shareholders set up as contacts under the corporation and partnerships with partners setup as contacts under the partnership, etc, etc. When you have this type of organization in your QBO file, the main customer is prohibited from time postings in Tsheets. We can only record time against the shareholders in Tsheets, but we need to record time against the corporation.

Customer support stated that their customers do not want to track time against the main customer and will not be looking into it further. This is in starck contrast to QBO, which let's you record time to any customer.

Overall: None.

Awesome Experience

Feb 14, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: Great customer service, every time I call I get to speak to a real person who provides great customer service with very helpful answers

Cons: Would like to see the price come down if possible. We are looking to use this for our complete time tracking, and already pay for quick books payroll processing, it would be nice to bring the price down as the competition (ADP) Has a lower price point on their product.

LOVE TSHEETS

Feb 14, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: Easy to use and great customer support. Every time I call in I get great assistance with a cheerful attitude. Thank you to Diane DM1 for today's help.

Cons: I think you should send a link with how to use tsheets basic moblie when the initial email/ text is sent to the employee. It would be helpful for this information to be provided to them right away without having to look for it or ask how to use it.

It's been easy to track projects and easy to do payroll.

Feb 14, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: I like the ability to have sub-accounts to track more than just a job but parts of the job. Love the integration with QB.

Cons: I love the product. the only thing is I wish I could but a restriction on where they can clock in and out.

Overall review of T sheets

Feb 13, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Comments: We currently have several clients using T sheets with more interested. It is a great time system to source out to clients.

Pros: Very user friendly and my T sheets Customer Service Specialist was extremely knowledgeable, patient, and very thorough.

Cons: The client set up requires assistance. When getting into more thorough detailed set ups, I wasn't sure where to go next and had to wait until I reached T Sheets to finish my set up.

So far, I'm impressed

Feb 13, 2018
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Comments: We've only been using this for one pay period but so far I am impressed. It's pretty simple to set up and use and most of the reporting features are pretty much what we need. The customer support is excellent. I have contacted them twice and have received fantastic, knowledgeable, quick and friendly support on both occasions.

Pros: Easy to Use Fantastic customer support (yay! Emma R!) Clear reports Many many features Excellent value

Cons: The Wage report cannot be customized and is only available to download in csv format Would love to be able to send out paypal payments directly from the software

excellent customer service

Feb 13, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Comments: I really appreciate the help of both the reps Excellent customer service!

Pros: The product is online and we are looking to cut down on our paper use. This seems like a product that can help us accomplish that.

TSheets review

Feb 13, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: Very easy to use. Customer support very helpful. Original set-up and training was very helpful. Staff are very friendly and work well with customers

Tsheets. is. awesome. :)

Feb 12, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Comments: If you are considering this product, I would highly recommend it. It has saved our company countless hours of keying time sheet data and was very easy to set up with our accounting software (Quickbooks). We used to spend most of a day doing payroll for each two week pay period. Now it is perhaps 1/2 hour to 1 hour. And Tsheets is far more accurate than manual time cards.

Pros: The software is easy to use, easy to manage and saves hours of manual keying since it seamlessly integrates with Quickbooks. We have been using Tsheets for several years and really couldn't imagine going back to paper time sheets. LOVE Tsheets! On the very rare occasions that we have needed advice, the customer support team has been amazing - fast, accurate responses and you get the realize that everyone at Tsheets genuinely cares.

Very pleased

Feb 12, 2018
5/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: It has allowed us to keep track of hours for our main office and our satellite office with ease. The employees are especially happy that they can use an app on their phone instead of having to clock in and out. The use of customers has allowed us to accurately measure our profits by customer which has been especially helpful in our decision making for inventory.

Cons: The product was difficult to get started, but there was a lot of support there to help me figure it all out.

Marilyn's Opinion

Feb 12, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: TSheets is terrific!!! The more I learn and use it the tracking is so useful. DM1 has certainly helped with her very knowledgeable support. She really helps me get up and running and back to work quickly which means so much.

Cons: The only thing that doesn't work up to par is the web connector. I've had to call back on this 3 times because it seems to lose the settings for it.

Conversation w SS1

Feb 12, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Comments: Dealing with customer service was a great pleasure. Keep hiring the great people.

Pros: Love the functionality of the entire product. Makes time recording easy. Changing to different customers for billing purposes is great.

Great for remote teams

Feb 11, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: Integrates easily with quick books, and love the payroll reports that lineup with our payroll schedule

Great time keeper.

Feb 11, 2018
5/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
Likelihood to Recommend: 8.0/10 Not
Likely
Extremely
Likely

Pros: Keeps time. Easy transfer to accounting. Manageable.

Cons: I need someone to keep my time. Don't like keeping my time. Someone please keep my time. All about the clients.

Solid time tracking tool that does exactly what it promises

Feb 11, 2018
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
Likely
Extremely
Likely

Comments: This is an excellent time tracking solution

Pros: TSheets is hand-down the best tool available to measure time, production, and billable items in an easy to use system. This is one of the most customizable, easy to use, and smart solutions I have ever used.

Cons: Although it looks to be free, there are base fees that can add up. Lacks file storage and forecasting capability.

I absolutely love this

Feb 11, 2018
4/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
2 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
Likely
Extremely
Likely

Comments: I love TSheets. Pricey but worth it.

Pros: TSheets is easy to use and mobile, so I can check up on my employees whenever I need to. Mobile is the big one for me, as it also helps my team effortlessly track time and switch between tasks. The integrations offered by TSheets also made it extremely helpful.

Cons: Very expense. While TSheets hits all the bells and whistles, they charge a premium for being so good.

Totally taken care of

Feb 11, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Comments: I spoke with the support staff on Friday evening just before close of her shift, and she was friendly and knowledgeable and did an amazing job solving my issues before the weekend. As always, I hung up with problem resolved.

Pros: The customer support is always amazing. The staff is upbeat and happy to help. It is very easy to use and customize.

Been looking for an easy way to track employees time. Looking no more!

Feb 09, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
Likely
Extremely
Likely

Pros: The mobile functionality and tracking of employees makes this the best time tracking software out there.

Cons: The integration with Quickbooks did not work out too well. Other than that, not too much bad to say.

Overall: Can throw away the paper time sheets.

TSheets: Time Tracking Troubles Gone

Feb 09, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: This is an easy to use (on desktop or app) software that allows our staff to keep track of time and PTO.

Cons: Occasionally, the system has issues syncing up between the desktop and the app. Also, it has not logged people out occasionally, which is a bit annoying.

Promising Time Tracker Software

Feb 09, 2018
4/5
Overall
3 / 5
Ease of Use
3 / 5
Features & Functionality
5 / 5
Customer Support
Likelihood to Recommend: 6.0/10 Not
Likely
Extremely
Likely

Pros: Numerous options for running reports, tracking hours on a job, or hours in revenue-producing vs warranty work. Easy to quick-add new appointments, or drop canceled stops of the schedule.

Cons: Several little things, like not being able to change the view window to my preferred layout and regular questions that don't offer the option for "yes, always do X," or "no, never do X." Definitely not big in themselves but when working in the program all day, everyday those are a bit annoying.

Overall: Ease of use in basic addition or removal of appointments, and plenty of options for pulling reports to track time info.

SS1

Feb 09, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Comments: I'm excited to give this an honest try and see if the employees like it. I do love the fact that the customer service department is on top of the game and willing to extend grace to those of us that are hard to train! Thank you.

Pros: So far, customer service has been the "best". I haven't had anyone make me feel they are bothered or impatient. I like the program and think it will be beneficial in saving time for the guys in the field in their day to day operations and to me as bookkeeper once we learn it and feel comfortable.

T Sheets customer support from DM1

Feb 09, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
3 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
Likely
Extremely
Likely

Comments: T sheets has made billing/invoicing/estimating more streamlined and measurable for the company! Highly recommend

Pros: Spoke to rep regarding billing q's today. She was direct- quick and answered all my questions today.

Cons: Issues with employees not documenting accurately. Operator errors- not software related or T sheets issue

We have been using TSheets for one month and as I learn more about it, I am blown away at what it offers.

Feb 08, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Comments: New software can be daunting when you feel as though you don't have time to absorb the process. However, this software leads a person through with a handhold. Love it!

Pros: The exceptional customer support, questions and answers discussed pleasantly, no put-downs, just excitement!

Fairly simple and easy to learn. TSheets applications.

Feb 08, 2018
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
Likely
Extremely
Likely

Comments: Overall it seems like a good program for our needs. Still learning !

Pros: Information applications for current jobs, time tracking, location of jobs and employees. Fairly easy to set up and apply.

Cons: Accuracy and Realtime of gps locations and coordinates. Ability to integrate into current software applications other then QuickBooks, etc.....

Excellent Customer Service

Feb 08, 2018
5/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Comments: It's also a very easy system to learn with the help of the staff.

Pros: T sheets is very responsive and you can actually call and talk to a support person with hardly any wait time . The staff is very knowledgeable and able to help you learn the system or answer any questions.

Very helpful

Feb 08, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
Likely
Extremely
Likely

Pros: Has an app, real time visualization of seconds, minutes, hours. You can see how many minutes you took for lunch/break. I can clock in with my cellphone!. I work at different locations all the time, but with tsheets I can link my work schedule with my IOS calendar, this is perfect.

Just learned Scheduling and did TSheets training earlier this week.

Feb 08, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Comments: Training was great! Customer Rep. was very thorough and easy to understand. I learned a lot in our training sessions.

Pros: It's simple and accurate. I'm keeping better track of my time spent in and out of the office. Scheduling will help me keep track of deadlines.

Cons: Would like to see project management function. A way to keep track of progress of projects and tasks, ability to have a "to do" list per project.

Good product idea, no training and kiosk functionality is missing. Always needs to be reloaded.

Feb 08, 2018
4/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
3 / 5
Customer Support
Likelihood to Recommend: 7.0/10 Not
Likely
Extremely
Likely

Comments: I believe this is a really good product, but we are having some glitches and I think perhaps the lack of training is part of the problem.

Pros: I like that I can see at a glance who is working and what location. I like the weekly report emailed to me. Except that usually there are changes to be made to the timesheets because over the weekend people forget to either sign in or out. So then the weekly report is null and void.

Cons: There was little to no training or help in setting this up. I have to call in to get further information. Our kiosks are constantly having to be reloaded and I have to give employees my login information in order for them to do this at other locations. I wish there was an "employee login" so that they could fix these problems without having to use the administrators' password.

The free version of TSheets by Quickbooks is great for a single person wishing to track time on projects

Feb 08, 2018
4/5
Overall
4 / 5
Ease of Use
3 / 5
Features & Functionality
Likelihood to Recommend: 6.0/10 Not
Likely
Extremely
Likely

Comments: This is great software, and with the integration to payroll (which I don't use, or have the need of), this would be good for an individual or small business dealing with timesheets on multiple projects.

Pros: Great pop-up window with an easy clock-in/out function and switching between projects or activities is very simple.

Cons: Although I only have the free version, and the paid version may comprise of better reporting, I have found this a little lacking in extracting the exact information I require. By downloading a.csv then playing around in Excel, I can get the information I need, but a direct report with more filtering would be beneficial.

Working with TSheets

Feb 08, 2018
5/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
Likelihood to Recommend: 8.0/10 Not
Likely
Extremely
Likely

Comments: I'd like to be able to figure out how to only show the current month's time sheets and not all of them from the beginning of time.

Pros: Being able to correct clock in/out errors right away. The ability of the employees to add their own scheduled & approved PTO time to their cards.

Cons: How long it took to figure out how to be able to get Sick, Holiday, & PTO on our time sheets. Would be nice to have a user friendly user's manual.

Great tool for a contractor

Feb 08, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Comments: Great tool for business owners!!!

Pros: We are able to see where our guys are at, who¿s on the clock and where they are at throughout the week...very easy for our workers to clock in/out and there is no confusion on when they worked!

Cons: If workers are in a bad cell service area, it may throw off the GPS tracking...not a huge deal but may affect tracking movements.

Makes payroll and invoicing so easy

Feb 07, 2018
4/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Comments: I like how this product is always evolving and there is a team dedicated to this progression.

Pros: Information is live time direct from employees to admin or management. Can check every morning to see who is and isn't at work.

Cons: Reckon Hosted Online is huge in Australia, unfortunately TSheets is not compatible at this stage with this product.

Straight forward and easy to use!

Feb 07, 2018
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Comments: Managers would like to see a more straightforward in/out report or notifications for their employees on a daily basis.

Pros: TSheets was a cinch to configure for our company and our team members agree that it's a breeze to use for time tracking with our clients.

Cons: We would LOVE to see Regular Hours, Billable Hours, PTO separated out on time sheets. As it is right now, we have to run a Projects report in order to see what is billable vs nonbillable

Review

Feb 07, 2018
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
Likely
Extremely
Likely

Pros: DM1 - Great support - easy to use - saves time. We have used it for over a year now and it has saved us a lot of time.

Good for basic time keeping, I wish it was a little more customizable

Feb 07, 2018
4/5
Overall
4 / 5
Ease of Use
3 / 5
Features & Functionality
4 / 5
Customer Support
3 / 5
Value for Money

Pros: I like the app and that all my employees can download the app and clock in and out from anywhere. I like that I can set up different "jobs" to keep track of what activity each employee is doing at each time.

Cons: I wish the gps tracking was more accurate, it only reads there location every so often, so a lot of times if they are traveling, I miss a stop on their route. I wish there was a way to track mileage along with their time.

Early morning help

Feb 07, 2018
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
Likelihood to Recommend: 8.0/10 Not
Likely
Extremely
Likely

Comments: KP was awesome she answered all my questions and I had to place her on hold many times to figure out some stuff on my end she was very pleasant and easy to work with this early in the morning. :)

Pros: I appreciate the help line being available early in the morning before our office phone starts ringing off the hook.

Cons: We just signed up with T-Sheets and are looking forward to using it to its fullest potential. No negative comments at the moment nor do I believe I will have any in the future.

Corrections due to Syncing

Feb 06, 2018
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
Likely
Extremely
Likely

Comments: I was really impressed with Her customer service and patience in correcting my problem. I feel as though when something SYNCS there should be an approval needed and an explanation on what will happen so the customer is aware of what they will lose.

Pros: One of the customer rep was a BIG help in showing me how to make these corrections so that my reports will be complete. In January a SYNC happened, after that I was unable to get my job reports to date...was A BIG PROBLEM.

Cons: Once the rep PATIENTLY helped me edit and move things around so that I was able to get all my previous information. In addition to the corrections I am now more familiar with the T-SHEETS app, which helps me a lot.

Great experience with customer support

Feb 06, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Comments: Shout out to Max and EM1 for the great customer service today!!

Pros: They have been great from the beginning and if I ever have a question it is answered immediatly.....

Cons: I do not have any cons. The GPS is a little finicky but I think that has alot to do with the individuals personal phone and service in those areas.

#Tsheetslove

Feb 06, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: Customer Support is AWESOME!. My customer support person in Tsheets, walked me thru the steps one-by-one with upbeat patience. She was super knowledgeable and was able to convey the information in a language I easily understood.

Cons: I have not used the product enough, yet, to be able to express a downside to the product. At present time, it looks like it is perfect for us.

DM1

Feb 06, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Comments: Additionally, the staff at Tsheets are always friendly and excited to help. It is a great reflection of the company's philosophy on customer service and good products. It is refreshing to work with a company like this. We recommend TSheets to all our sub-contractors!

Pros: The software is very user friendly and integrates seemlessly with Quickbooks. The customer service at TSheets is fast, informative and VERY helpful.

Exceptional

Feb 06, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
Likely
Extremely
Likely

Pros: Tech Support is the best in the accounting industry. They always surprise me. Tech People know T-Sheet and Quickbooks.

does not integrate with Xero

Feb 06, 2018
4/5
Overall
3 / 5
Ease of Use
1 / 5
Features & Functionality
2 / 5
Customer Support
3 / 5
Value for Money
Likelihood to Recommend: 2.0/10 Not
Likely
Extremely
Likely

Pros: mobile app is great, timer is nice, ability to pick favorite items from the list for most used names is great.

Cons: does NOT bring over tracking codes into Xero (despite promises this worked)
not the best visual interface
no project budget ability

Overall: time tracking by location, ability to create and schedule shifts

DM1

Feb 06, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Comments: The support staff has got to be the most patient person on planet earth. We needed to get Quick books support on the line in order to add a "sub customer." She phoned Quick books for me and was the perfect liaison between my issue and Quick books support. What looked like just a "colon:" ended up being a bit more involved.

Pros: The customer support. Also the T Sheets Notification report after each sync to Quick books is clear and accurate

Great customer service

Feb 06, 2018
5/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
Likely
Extremely
Likely

Comments: EM1 was able to answer all my questions regarding trouble logging in and adding employees. She was very polite and helpful. Great Job EM1. Its because of customer service like that, that people will keep on using tsheets.

Pros: I like that its simple for my employees to use. I like that it tracks location and time simultaneous. Easy to get in and make corrections on employees time sheets.

Cons: It can be somewhat difficult to navigate as an admin. It can also sometimes glitch on my employees and log them out.

On time and efficient, Decker didn't mind my interruptions and questions as we worked through the system.

Feb 06, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Comments: DBH7 was extremely helpful and patient when I couldn't remember my password.

Pros: Value and the ability to use components like scheduling first without having to start over if I want to use another feature of the system

Cons: I'd like it to tell me how many more hours I have left to schedule in a shift as I schedule employees

Great service !

Feb 05, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Comments: Staff is very nice and gets right to the point.

Pros: Save time and money, very simple to use. Great product integrates with quickbooks. Customer services rocks!

Cons: So far so good, no problems or dislikes. We had been searching for years for a product that can integrated with quickbooks.

Review

Feb 05, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Comments: The program seems somewhat temperamental. If you not putting in the data correctly then you're not able to get into the program.

Pros: #tsheets.love The support staff was very helpful & knowledgeable. I got assistance with getting both my company connected to QuickBooks.

Support

Feb 03, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Comments: Keep up the good work

Pros: Customer support was very friendly and gave very good information to help me through getting set up.

Cons: There is nothing I can think of to change. Maybe add more support people so you don't have to stay on hold for that long.

T sheets makes keeping track of my time spent at different jobs easy for me and my boss.

Feb 03, 2018
4/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
3 / 5
Customer Support
4 / 5
Value for Money

Pros: T sheets is really easy to use and helps my supervisor and office manager keep track of multiple jobs at the same time. I'm a carpenter who works for a general contractor.

Overall: It is very straightforward and has improved how we keep track of our time tremendously.

Very easy to use

Feb 03, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
3 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
Likely
Extremely
Likely

Comments: Great customer support

Pros: Ties to projects - but still learning how it all works together with quickbooks. Employees can easily clock in and out and easy to adjust their time. It is a big time saver.

Cons: Expensive if you only have less than 10 employees. I would suggest having a price break between 1 - 10 or 5 employees and one over that.

Love Tsheets

Feb 02, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: Great customer service, easy to use, keeps me on track, also lets me know when I have been working too many hours. Helps keep my business organized. employees love it and I am able to bill my clients a lot faster.

Cons: I wish they had a feature for adding pictures to the notes section in scheduling, I think this actually may be in the works.

TSHEETS for life

Feb 01, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Comments: I have not stopped recommending TSheets since I started working with the program. I have 10 employees and we are all in different places everyday, keeping track of everyone is now a breeze even when I am on the road! The employees love it, and as a small business owner I can now focus on other tasks...thanks TSheets

Pros: Ease of use, scheduling, customer service is always quick friendly and knowledgable...also love the APP makes working on the road a pleasure.

Cons: My only negative of this product was that they did not have a function for adding pictures to the notes section in scheduling, however my understanding is that may now change.

Awesome Customer Service and an Easy to Use App

Feb 01, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Comments: I have been really happy with all of my communications with TSheets. I am still learning new things with TSheets. So far nothing pops out to me as something I do not like about TSheets..

Pros: The customer service!!! Every time I have had any communication with TSheets they make sure and solve my problems and answer any questions I have. They spend as much time as needed.

DM1

Feb 01, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: I was having trouble with the web connector syncing my payroll information. Cust rep walked me through several easy steps, and the problem was fixed. Payroll will be on time! thank you.

customer service agent was awesome.

Jan 31, 2018
4/5
Overall
3 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
3 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
Likely
Extremely
Likely

Comments: customer service agent needs a big fat raise. With out her I wouldn¿t be a customer.

Pros: Customer support was wonderful she held my hand for two hours. And I needed it. I may call her tomorrow.

Cons: It¿s on a computer. I¿m old and I do not like change. There are not enough videos with out the webinar option. I want to view on my time not yours.

Great support

Jan 31, 2018
4/5
Overall
4 / 5
Ease of Use
3 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
Likely
Extremely
Likely

Comments: There have been some bumps in the road, but anytime we have run into anything there is always someone that helps in a very fast manner.

Pros: I love that if i have any problems there is a representative a click away. I use live support a lot and they always take care of me. The problem is always solved in less than 5 minutes.

Cons: We've been having an issue with people clocking in too early. I just wish there was a feature where it would only let them clock in at the scheduled time.

SS1

Jan 31, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: Great customer service! Easy product to use. Helps keep my business organized and my employees love it.

Cons: sync issues and wish it would interface with more programs.

Customer Support is amazing

Jan 31, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: When calling in to support, the options are short and simple. If there's a queue, there's an option to hold your place in line and go about your day and you'll be contacted. The support staff is in the US and all English speaking, which is great for me as I only know 1 language. Sometimes I'm too lazy to dig through the options and find what I'm looking for, and the support staff knows exactly where to point me. Resolutions are quick and easy. Sometimes I have user needs beyond the capability of they system, and the support staff enter feature enhancement requests for me, directly to the developers, in a language they'll understand. They make sure to fully understand my needs as a customer. SS1

Cons: Time sheets are a tough battle and there are so many legal requirements and individual state requirements surrounding them. As such, Tsheets does not currently offer every feature each customer would like. The down-side is the feature enhancement request list is lengthy and there are only so many developers and so many hours in a day. Some features are quick and easy to implement, some are not. If you truly need a new feature, and it's cumbersome to implement, it may take more time than a customer is willing to wait.

Where have you been all my life.

Jan 31, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: So user friendly, I can manage from one screen with the movable windows instead of having multiple tabs or windows open. The GPS feature allows me to see where my team is at a given time so that when changes occur I know who to pull most efficiently. With the personal app all my team can easily mark what job they are on and what service they are providing so that I can properly allocate billing and know my profitability more efficiently. It has also eliminated having to post all jobs sheets from all the team members each week to do payroll, so quite literally it is now the push of a button.

Cons: That there arent more services that I need from you to give you more money. Looking at your scheduling portion of the app I am sure it is wonderful but our worklist is to detailed to use it.

Great APP

Jan 31, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Comments: EM1 was great! Very Helpful! EM1 was great! Very Helpful!

Pros: Friendly service. easy to use app. Would recommend.Friendly service. easy to use app. Would recommend.

SS1

Jan 31, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Comments: Shawn did a great job! So helpful! It's good to know I will have this level of support with the product!

Pros: Ability to see where workers are located during the day. Also ability for workers to clock in a jobs instead of trying to later remember where they were, and when.

Cons: There seems to be a bit of a learning curve, and I have a lot to do so I hope I'm proficient quickly.

SS1

Jan 31, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Comments: Customer service agent was patient and very knowledgeable. Took the time to answer all of my questions without feeling rushed. Excellent custom service!

Pros: Multiple functions for tracking different pay rates, adding notes for multiple jobs, and the GPS tracking is a huge plus.

T-Sheets is Awesome!

Jan 30, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Comments: The fact that there is a mobile app (iOS and Android) as well as a simple Quickbooks integration makes this software even more usable and powerful for our team.

Pros: This software tool has made payroll much easier for our accounting department, and clocking in/out and keeping track of time much easier for our team members! This product is great! I would highly recommend it to anyone looking for a time tracking software.

Excelent customer service

Jan 30, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Comments: Thank you!

Pros: Easy to get answers and help. Cust support rep was very nice, professional and helpful. She answered all my questions.

Very friendly app, very friendly staff

Jan 30, 2018
3/5
Overall
4 / 5
Ease of Use
3 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
Likely
Extremely
Likely

Comments: Customer rep was very friendly and approachable and she should totally win the office competition!

Pros: Very friendly service, very friendly staff. The dashboard is intuitive and easy to use. I like the payroll report previews.

Cons: Lack of certain features - not being able to customize company settings for individual employees. Also, the location service can be duped if the employee really wants to do that.

Experience with TSheets software itself is limited at this point but experience with TSheets customer service has been great!

Jan 30, 2018
3/5
Overall
3 / 5
Ease of Use
3 / 5
Features & Functionality
5 / 5
Customer Support
3 / 5
Value for Money
Likelihood to Recommend: 6.0/10 Not
Likely
Extremely
Likely

Comments: I am just getting familiar with TSheets software so I really cannot comment on the software itself but I can tell you that the TSheets Help Team/Customer Service are great to work with. DS and KP have been so very helpful and patient with me while fixing and resolving the issues I have encountered in the learning process. I am certain that I will not be disappointed with the software.

Pros: At this point the thing I like the most about TSheets has been the Help Team/Customer Service because they have been accessible whenever I needed them.

Streamline Time

Jan 30, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Comments: Will happily share my positive experience and recommend this product and your company to others. Thank you T-Sheets!

Pros: This product has allowed for all of my contractors and employees to easily track their hours and for my management team to easily upload everything in to quickbooks with complete grace and ease! The customer support and training has been simply superb!

Cons: Hope quickbooks is able to create the right interface within their program to receive contractor hours from T-Sheets and upload to each within quickbooks accordingly. Would make it easier when cutting weekly checks to my contractors.

Great overall, easy, support is good, doesn't do 100% what i need.

Jan 29, 2018
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
Likely
Extremely
Likely

Pros: Easy, fast, direct, lots of functions, does the important things I need the service for. Excellent customer support.

Cons: The one function this product doesn't have that would be excellent would be having the ability to access all GPS coordinates collectively from the time sheets. Currently, I have to use the data from each individual timesheet and track the locations on a separate map. This function would add a lot of value to your product.

T-Sheets is awesome.

Jan 29, 2018
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: Super easy to use, inexpensive, customer support is 100% top notch, every time. Every aspect that I think you need to use in the program/app is customizable. If you want notifications, you can select them, if you don't you can turn them off.

Cons: Only 1. If you are not Quickbooks savvy, then exporting your timesheets to quickbooks can be challenging - you must set everything up in Quickbooks correctly for it to sync properly...and Quickbooks tech support sucks, certainly not the fault of T-sheets.

Very Effective and Informative with The Issue I was having

Jan 29, 2018
4/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
Likelihood to Recommend: 9.0/10 Not
Likely
Extremely
Likely

Comments: Customer rep was very polite and extremely curtious with helping me

Pros: Can easily track time as well as being secure with who logs in or out thinks to the photo option for clocking in

Cons: Photos not able to be taken during break periods. Also and although disabled but the mobile option is convienent it can definitely be abused

Great Product and Great Service

Jan 29, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Comments: Really good product. Glad I found it!

Pros: It's all good. It's simple and it WORKS. EVERY TIME! And support is great! Customer Service person was GREAT! VERY Patient... ALL questions answered promptly... Software works ALL DAY EVERY DAY.

Amazing

Jan 29, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Comments: EM1

Pros: Easy to use and great help if needed! I would recommend to everyone. Friendly staff and videos to help if needed.

Great idea for employee tracking

Jan 29, 2018
4/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
3 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
Likely
Extremely
Likely

Pros: GPS tracking Scheduling Clock in/out features Notes section for clocking out (allows me to know specifics about a job of customer calls so I¿m not spending time getting ahold of employee taking them off other jobs)

Cons: Schedule (on the phone) does not show in any calendar format, nor does it auto reset to current day after looking at it so my employees get confused a lot and think I¿ve cut them short on scheduled hours/jobs.

Helped out with the App

Jan 26, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Comments: SS1 called me back quickly to answer all of my questions...

Pros: Monitoring and Scheduling employees. I like that it works with Quick Books. It looks like it will be cost effective.

Cons: Learning curve on setting up our scheduling figuring out I only need to use one password for all our employees.

This is the timekeeping program that I've been looking for!

Jan 26, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Comments: Customer rep. was wonderful of this awesome company & system DM1

Pros: Ease of Use/Intuitive/good for "mobile" workers for quick inputting without a lot of typing/syncs with Quickbooks effortlessly

Great customer service

Jan 26, 2018
5/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
Likely
Extremely
Likely

Pros: Ease of use and functionality and amazing and fast customer service. EM1 in particular was very helpful

Cons: Notifications and text messages not consistent - when I publish a shift it doesn't notify people consistently

New user. Was looking for something to replace the hassle of spreadsheets for tracking employee time.

Jan 26, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
Likely
Extremely
Likely

Pros: Simple interface. Simple to set up. Thanks to the team for help with queries - in particular agent EM1 did a great job with set up query.

Cons: Nothing so far. We have only just started to use the software but not found anything we dont like.

User Friendly Application and Great Tech Support

Jan 25, 2018
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
Likelihood to Recommend: 9.0/10 Not
Likely
Extremely
Likely

Comments: The customer reps. were phenomenal in their assistance to us today.

Pros: This Application is user-friendly. When issues are encountered, the response of the Tech Support Team is phenomenal. Today with their assistance, we were able to resolve three weeks worth of issues.

Cons: While the Application is user friendly, we have also encountered some issues with uploading to ADP Run.

great so far. EM1 was a great help to get me started

Jan 25, 2018
5/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
Likely
Extremely
Likely

Pros: great price for self-employed person. I did not want to pay a lot before I got my business going. Thanks

Cons: I will have to get more into before I can answer that.

I love working with customer rep, she is SO knowledgeable!!!

Jan 25, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Comments: Customer rep is just wonderful to work with. She is so patient and knows the software!! Keep up the good work!

Pros: Very User-Friendly. It is very hard to delete anything because it prompts and double checks which is awesome!! the customer service is exceptional!!

TSheets is a great investment!

Jan 25, 2018
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Comments: EM1 just helped me create a PTO spreadsheet which is exactly what I needed! She was very helpful!

Pros: This software has been very helpful in job costing our projects by allowing us to apply the correct labor hours we have spent on projects. The people behind the Live Chat are very prompt!

Cons: Some of the reports are difficult to pull out of the software which can be frustrating when you don't have time to spend figuring out how to find the report you need.

Absolutely fantastic

Jan 25, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Comments: Keep at it. Great program!

Pros: The ability to schedule and the ease of use. Fantastic customer service. Saves us a lot of time with time cards.

Cons: The scheduler at this point is a little bit clunky but useable. Would like to be able to integrate closed loop tracking.

A great product with outstanding customer service

Jan 25, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Comments: T-sheets has been a game changer for myself and my clients. I highly recommend T-sheets as a scheduling and digital time tracking product.

Pros: - Ease of use. The T-sheet software is very user friendly. I use the mobile app EVERYDAY to track time with several clients. The slick online interface makes everything from scheduling to reporting a breeze. - Fantastic on-boarding. The T-sheets team helps with every aspect of getting your account set up. - Outstanding customer service. Not only do you have a dedicated account manager, that you can email and call directly, but you also have access to the amazing customer support staff at anytime. - Direct integration with Quickbooks. What can I say? Digital time tracking with direct Quickbooks integration has been a life changer. It has saved us HOURS of data entry.

Love T Sheets

Jan 25, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Comments: It's obvious from the outside that T Sheets has a great company culture. Keep it up.

Pros: User interface is super easy, customer support is absolutely awesome. Every single time I get a very knowledgeable and helpful person that takes care of my question or issue.

Cons: Wish it interfaced with Quickbooks a bit easier. I know it's possible but in our case we looked into it and it was too cumbersome and involved to implement.

Pretty awesome service

Jan 24, 2018
4/5
Overall
3 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
3 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Comments: Thanks to customer rep. for being so awesome and helpful! Taking 45 minutes out of her day to help me and having to get others involved to resolve my problem was perfect.

Pros: This product is amazingly helpful for running any size of business. I started with just me and one employee and we are now up to ten. TSheets makes it extremely easy to keep track of your employees hours, and locations when on the clock. With my employees being out in the field if their hours don't aline with schedules I can easily see where they were when they were racking up hours. Another great feature is the fact that the services integrate right in with QuickBooks Online allowing me to approve the employees hours right into my payroll software. Finally, the customer service is absolutely amazing. Today I was helped by customer rep. and she was very helpful in taking her time to figure out what was wrong with my account through a whole step by step process.

Cons: I feel like this product could really use a lot of work for people who need to schedule just time slots without all of the required information. For me its more of a thing to let my workers know that they are working then all of the required information I have to put in.

DM1

Jan 24, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Comments: Great customer service, helping me get set up and answering all my questions and helping me customize it to the needs of our company.

Pros: Great functionality and customization. Super useful that it syncs with quickbooks and into the payroll function. Useful to have the GPS functionality as well.

Cons: with the gps tracking would communicate with their corresponding time

loved the customer support they are very friendly and answered all y questions.

Jan 24, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Comments: thank you for all the help your customer support is awesome and friendly.

Pros: it seems really easy to use and will save me time and money. i like how i can add different job sites and my employees can clock in and out of different job sites.