# QuickBooks Time Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Is QuickBooks Time the right Time Tracking solution for you? Explore 7014 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/151722/TSheets/reviews/

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QuickBooks Time

4.7 (7014)

[View alternatives](https://www.capterra.com/p/151722/TSheets/alternatives/)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated July 23rd, 2026

# Reviews of QuickBooks Time

Ease of use

4.6

Customer Service

4.8

## Pros and Cons in Reviews

Responsive, knowledgeable assistance

95% positive reviews out of 2476

Most reviewers indicate customer support is quick, helpful, and provides clear guidance for resolving issues.

Recurring glitches and slowdowns

42% negative reviews out of 824

Some reviewers find bugs, app crashes, and lagging performance disrupt tasks and require manual troubleshooting.

Kylinn H.

AR, 51 - 200 employees.

"Also, if too much data was put in it would cause the system to crash...."

Efficient workflow automation

94% positive reviews out of 251

Most users report significant time savings from automated processes, reducing manual entry and repetitive tasks.

Sujata G.

Sales Rep, 501 - 1,000 employees.

"The software has a very intuitive interface that saves a lot of time that can be used productively."

Login and account management hurdles

38% negative reviews out of 302

Some reviewers describe login difficulties, cumbersome password resets, and confusion with user permissions and notifications.

Chris O.

Analyst, 11 - 50 employees.

"I will say it is hard to find something that I don't like about Quickbooks Time, but it has a very long sign-in process which I understand why, for the users of the system it should be a bit more streamlined."

Intuitive and accessible design

95% positive reviews out of 194

Most reviewers describe the user interface as straightforward, making it easy to learn and navigate.

Complicated permissions and resets

41% negative reviews out of 51

Some users report confusing permission settings, frequent password resets, and difficulties managing employee access.

Anonymous User

Project Director, 11 - 50 employees.

"Occasionally we had issues with giving proper permissions to coworkers to view their paystubs or previously reported time."

## Showing most helpful reviews

Showing 1-25 of 7014 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

Glenda N.  
Executive Team Coordinator  
E-Learning  
Used the software for: 1-2 years

### "Great Time Tracker"

April 23, 2025

5.0

I find it a really valuable tool for tracking time spent on projects. It is also easy for supervisors to see what team members are working on and how much time they take to complete tasks.

Pros

I like that we have the ability to specify projects and specific tasks.

Cons

Because of my role at the organization, I constantly have to keep switching between multiple projects and tasks.

Switched from

[Clockify](https://www.capterra.com/p/169607/Clockify/)

We wanted to integrate with QuickBooks so that things were easier for the Finance team.

Review Source

BJ

Becca J.  
HR Director  
Hospitality  
Used the software for: 2+ years

### "HR Director"

January 30, 2026

4.0

Easy to use. Great for a small company. This product allowed us to customize what we needed to support our business and not have to fall to a "cookie cutter" system that doesn't truly support our organization.

Pros

It was easy for me to personalize the pay codes for our organization and be able to customize it to our needs.

Cons

There wasn't many but there were some items but they really don't stick out too much on the negative.

Alternatives considered

[PayPro Workforce Management](https://www.capterra.com/p/195596/Paypro-Workforce-Management/)

Reason for choosing QuickBooks Time

The cost and ease of use. The other system was good but more expensive.

Review Source

AM

Angela M.  
COO  
Environmental Services  
Used the software for: Less than 6 months

### "Hmmmm Quickbooks ?"

February 27, 2026

2.0

Well, my experience was not very good. I tried diligently to use it. It became confusing and because I had no knowledge of how quick book works. I kept reaching out for Customer Support that Customer Support was not very helpful at all. Often times they didn’t even show up for the calls that were set. Then when they did, it was outsourced to understanding the communication was very difficult.

Pros

I like how it connected to my bank and I could see my entries that way, and I liked the fact that everything was easily identifiable on the app

Cons

I liked Lee Lee, the fact that integrating it with payables, receivables, job descriptions, and invoices was very very complicated.

Alternatives considered

[BILL Spend & Expense](https://www.capterra.com/p/166905/Divvy/)

Reason for choosing QuickBooks Time

They seemed more comprehensive simpler to use

Review Source

Zachary S.  
Physical Therapist  
Health, Wellness and Fitness  
Used the software for: 2+ years

### "Easy to use, easy to keep track of PTO"

May 1, 2026

5.0

It is really easy to use and easy to take time off. i like that you can see how much time off you have and plan for the future.

Pros

I like that you can have options for logging your time. I personally like the manual add time so you can just put your total hours. but if you want you can physically clock in and out

Cons

i dont like that when you are on the app you can log in but the "class" option doesnt always get carried over. we have multiple clinics so we need to put in a certain location but unless you do it every time then it wont do it on its own. i wish it would auto assign to one clinic if you are in only one clinic in a company with multiple clinics

Switched from

[Paperform](https://www.capterra.com/p/158094/Paperform/)

to make it more efficient and easier to use

Review Source

sH

samantha H.  
Administartive assistant  
Construction  
Used the software for: 6-12 months

### "A Timely Opinion"

February 25, 2026

5.0

My overall experience is very positive, we transitioned from a different time tracking application and using quickbooks time has given us more value for our investment.

Pros

What I really appreciate about using quickbooks time is that whether me or my team are at a site or out of the office we can track the time that we are working and it eliminates having to document it on paper. It is very friendly for our team to use as well.

Cons

One of the issues that we do come across is that it tends to glitch when we are out in the field and then my workers have to completely close the app and restart it. not sure why that is, but maybe finding a solution for this would boost productivity.

Switched from

[ClockShark](https://www.capterra.com/p/155467/ClockShark/)

It was becoming too expensive for the limited features it had and its capabilities.

Review Source

RM

Ryan M.  
Operations Manager  
Warehousing  
Used the software for: 2+ years

### "A Must Have for Managing Teams"

May 29, 2025

5.0

Overall I am very happy with Quickbooks Time. It is one of the best softwares we have used for time tracking, and payroll.

Pros

Quickbooks time allows me to send reminders to my staff to clock in, if they are not clocked in at the start of their shift. I also like that Quickbooks time makes it super easy to approve time off, and approve worked shifts to run payroll.

Cons

I dont like the amount of work it takes to set up a time kiosk for my employees to use. If the computer resets, or updates, or the browser gets shut the kiosk terminates itself, and I have to go reset and reapprove the device to work as a kiosk.

Alternatives considered

[7shifts](https://www.capterra.com/p/123038/7shifts-Restaurant-Scheduling/)

Reason for choosing QuickBooks Time

Quickbooks time integrated better with our accounting software, which made payroll that much easier.

Review Source

KH

Kylinn H.  
AR  
Construction  
Used the software for: 1-2 years

### "Quickbooks Review"

November 12, 2025

5.0

I'd say our experience was pretty good. I think our company just outgrew quickbooks and too much data had caused it to crash. The support team was always helpful.

Pros

The use of quickbooks time was super easy to input each week and then also pulling detailed reports for job cost & etc.

Cons

I'd have to say we used Quickbooks for quite some time, when you would input hours into timecard area you had to put separate line items for overtime. Also, if too much data was put in it would cause the system to crash....

Switched from

[FOUNDATION](https://www.capterra.com/p/2032/FOUNDATION/)

We switched from Quickbooks to Foundation Software. We switched because we grew too big for use of quickbooks

Review Source

HH

HILLARY H.  
bookkeeper  
Farming  
Used the software for: 1-2 years

### "Not great, but unfortunately, there isn’t anything better out there right now."

October 14, 2025

3.0

You can link it with QuickBooks Desktop (QBDT) and set up employee profiles. It does offer GPS tracking, but there’s a big catch—employees can simply turn off location services after clocking in and turn them back on before clocking out.

Pros

I like that it will link with QBDT and feed the time over, as long as it is working properly. If you need help the customer service is horrible enough to make you switch.

Cons

When TSheets transitioned to QuickBooks Time and customer service moved under the QuickBooks umbrella, the quality really dropped. TSheets had excellent U.S.-based customer support with reps who actually knew the product. Now, with QuickBooks, the customer service reps often don’t have deep product knowledge—they just act as middlemen between us and the back office, which slows everything down and makes getting help much more frustrating.

Alternatives considered

[Sling](https://www.capterra.com/p/142542/Sling/)

Reason for choosing QuickBooks Time

I chose QB time because of the GPS and because it connects with qb.

Review Source

AT

Angie T.  
Director of Business Affairs  
Education Management  
Used the software for: I used a free trial

### "Might be good for small business"

October 9, 2025

3.0

I think it would work great for a small business with few employees. We have 25-30 employees at any given time and it is just is not cost effective for us

Pros

Works well with QuickBooks Payroll. Easy to use Time Clock data in the payroll system without having to transfer or download data.

Cons

QuickBooks time is too costly for the our needs and the number of employees we have. Also, our employees like having an app

Alternatives considered

[Connecteam](https://www.capterra.com/p/153140/Connecteam/)

Reason for choosing QuickBooks Time

Did not select, just gave QUickBooks TIme a try.

Review Source

JH

Jetta H.  
Intake Zar  
Legal Services  
Used the software for: 6-12 months

### "Intake Zar"

February 4, 2026

5.0

My overall experience with quick book is a ten out of 10. Would recommend to any company that looking for a payroll system.

Pros

I like QuickBooks Time because it gives me easy access to the money I earn from my job, and it’s also helpful for managing my W-2s

Cons

I have not had any problems with QuickBooks. It is always helpful, including the tools it provides beyond just payroll.

Switched from

[ADP Workforce Now](https://www.capterra.com/p/155895/WorkforceNow/)

Switch companies that I was working for at the time.

Review Source

RJ

Rhonda J.  
Medical Administrative  
Medical Practice  
Used the software for: 2+ years

### "Easy to use"

April 16, 2026

5.0

Really like that it is easy to use and it has multiple access to accounts. But not a fan of chat feed back.

Pros

customer support is fantastic with answering all your question, the app is very easy to use. We are able to have 2 or more users with access.

Cons

Communication through chats are not a favorite of mine. it is easier for me to resolve problem speaking to someone direct. Pricing is quite high

Review Source

Nathan H.  
Owner  
Consumer Services  
Used the software for: 1-2 years

### "Perfect if you’re unorganized like me but don’t want to undercharge "

February 17, 2026

5.0

Use it everyday for years. Can’t live without it. I use it to track time and sync with QuickBooks for invoices. It shows right up in your invoice and all you have to do is push a button to add it to the invoice.

Pros

The billing component of this app keeps me organized. Left to my own, I’d lose track of hours and undercharge. This app makes tracking hours and syncing it with invoices simple.

Cons

I’m completely satisfied with QuickBooks time. It has simplified my life, kept me organized and ensures I’m paid properly for billable hours.

Review Source

YM

Yasmin M.  
Accounting Assistant  
Accounting  
Used the software for: 1-2 years

### "Simple, Reliable, and Easy Time Tracking Solution"

April 16, 2026

5.0

Overall, my experience with QuickBooks Time has been positive. It made tracking employee hours and managing time cards much more organized and efficient. The ability to clock in and out through the mobile app was especially helpful and convenient, and it reduced the need for manual time entry. Overall, it’s a reliable tool that simplifies scheduling and time tracking for teams.

Pros

QuickBooks Time was easy to use and helped simplify employee time tracking. I liked that it made it simple to clock in and out, and it automatically tracked hours accurately without needing much manual input. The mobile app was convenient, especially for people working in different locations, and it made it easy to monitor schedules and time entries in real time. Overall, it helped reduce errors and saved time on payroll and tracking tasks.

Cons

Occasionally, the app can be slow or glitchy when syncing time entries, which can be frustrating if you’re trying to update things quickly. Overall, it works well, but the learning curve and occasional technical issues were the main downsides.

Review Source

MC

MacKenzie C.  
Paralegal and Administrative Assistant  
Law Practice  
Used the software for: 6-12 months

### "QuickBooks Time - Great Streamlined Software"

March 19, 2026

5.0

My overall experience has been positive. I like that it allows for easy tracking of accurate time, and I know that it makes running payroll much easier for my employer as it just moves our hours over into his payroll software with Quickbooks. I also like that I can see and keep up with my available sick day and vacation day hours.

Pros

Very straightforward software, makes it easy to track time and edit with supervisior permission. It is also nice that I am able to put in notes when I forget to clock back in after lunch...

Cons

I wish that it would allow for my account to stay logged in online because sometimes it takes a few minutes to get logged in and that causes a few minutes to be deducted from my hours.

Review Source

KS

Kevin S.  
Accountant  
Utilities  
Used the software for: 2+ years

### "An integral part of our business"

June 30, 2025

5.0

We have been with QuickBooks times for many years and it has become an integral part of our business. Many people that work for us now don't know what it was like before.

Pros

We have been using QuickBooks Time since 2017 when it was still TSheets. We had employees that were apprehensive to using the software at first, but now it has become an integral part of our business. It is very easy for our employees to track their time in the field no matter where they are. We can also easily access that data for years.

Cons

At peak times of the day I have found the software to be slow at times. Other than that it serves our purpose.

Review Source

BS

Brandi S.  
Manager  
Construction  
Used the software for: 1-2 years

### "Quickbooks Time saves you Time!"

November 24, 2025

4.0

Great way to handle timesheets and job hours, saves you lot of time you can use doing other tasks or jobs.

Pros

The ease of use and the ability to track time and jobs all in one spot. The ability to have mobile timesheets.

Cons

Nothing bad to say about the product, I love all aspects of it and highly recommend to those who want to make life easier.

Review Source

NY

Natalie Y.  
Office Manager Assistant  
Accounting  
Used the software for: 1-2 years

### "Intuit Is the Best"

March 18, 2026

4.0

Overall, it is a great program that makes the accounting run very smooth for our small painting business. Makes weekly payroll a breeze with its easy user access. We have been using this program for about 3 to 4 years now and highly recommend it!

Pros

The very easy integration with QuickBooks accounting software, the user-friendly app for not only tracking time but also the tracking the location of employees and the project they are currently working at.

Cons

The cost is a little high and continually rising. The representatives for customer support can be hard to understand at times.

Review Source

Clinton C F.  
Owner Executive  
Construction  
Used the software for: Less than 6 months

### "Save time with QuickBooks Time"

December 5, 2025

4.0

Support was helpful intergraded right into our system easy to use and navigate helpful incite right from dashboard.

Pros

The results it's a great feature and helpful I would say must needed. Insights on your bottom line and where it's going

Cons

Not to much bad I can say then getting started the set up but that I feel was more my issue then there's.

Review Source

Connor M.  
Account executive  
Telecommunications  
Used the software for: Less than 6 months

### "Simple time management platform"

January 22, 2026

5.0

My overall experience with QuickBooks times has been positive as it’s easy to clock in clock out and take lunches.

Pros

QuickBooks times makes it as easy as possible for me to be able to clock in and clock out in my current part-time job.

Cons

QuickBooks time doesn’t have many downsides as it’s functionally easy to use. It’s just very simple.

Review Source

RS

Radha S.  
Legal Assistant  
Legal Services  
Used the software for: 6-12 months

### "A Simple and Reliable Time‑Tracking Solution"

April 20, 2026

5.0

Overall, my experience with QuickBooks Time was positive. It is a straightforward and reliable tool for tracking time and managing schedules, and its integration with QuickBooks made payroll and invoicing more efficient. While some features were basic, it worked well for everyday time‑tracking needs.

Pros

What I liked most about QuickBooks Time was how easy it made tracking time and managing schedules. The integration with QuickBooks payroll and invoicing was especially helpful and saved time.

Cons

What I liked least was that certain functions weren’t as flexible as expected, particularly around reporting and approvals. It worked well for basic needs but could be restrictive for more complex tracking.

Review Source

AI

Aasil I.  
Tax Accountant  
Accounting  
Used the software for: 2+ years

### "Best & Easy Accounting Software"

July 17, 2025

5.0

overall very good experience. Love it so much. As an accountant, the best tool over. I always recommend to my clients and offer them discount.

Pros

I like creating invoices and sending them to the clients directly. Our company has been using QuickBooks from a long time.

Cons

The credit card payment portal. The credit card payment portal has errors and sometimes take a while to process.

Review Source

JS

Jenica S.  
HR  
Security and Investigations  
Used the software for: 2+ years

### "Very good but pricey"

June 26, 2025

5.0

Very good and pleasant. I think the companies main issue with the program is the price, All the extras really start to add up.

Pros

User friendly. Easy to find stuff. Easy to connect to Quick Books. THe GPS option is great to have when it works correctly.

Cons

The price and what you get. The glitches in GPS pings are very unfortunate and would get very confusing sometimes.

Review Source

DP

DeAndrea P.  
Attorney and Owner  
Law Practice  
Used the software for: Less than 6 months

### "Great Program"

July 22, 2025

5.0

Pros

Helps with ensuring you are able to keep up with time spent on a case. As well as the time you have spoken with clients and other legal professionals. It has also been a help when dealing with payroll and employee management.

Cons

N/A. I do not have anything that has been a con with using the time portion of QuickBooks. I have thoroughly enjoyed this program.

Review Source

SS

Sara S.  
Recruiter  
Human Resources  
Used the software for: 2+ years

### "Easy to use platform, requires no training for employees "

May 19, 2025

5.0

Positive! It's an intuitive platform so it requires no training for employees once they get set up with an account.

Pros

Easy to use! Has an app that I can use on my phone + reports that are simple to understand. I think it's one of the easiest I've used in the past.

Cons

There are probably enhancements that could be made to the reporting feature, but honestly there's not much to say in terms of things it's lacking.

Review Source

GV

Gio V.  
Sales Coordinator  
Transportation/Trucking/Railroad  
Used the software for: 1-2 years

### "Easy and reliable time tracking tool"

September 2, 2025

4.0

Overall, QuickBooks Time is an excellent solution for managing employee hours and schedules. It’s reliable, easy to use, and saves a lot of administrative time.

Pros

QuickBooks Time makes tracking employee hours, scheduling, and timesheets very simple and efficient to use.

Cons

I have no complaints. The platform works smoothly and provides all the features needed for accurate time tracking.

Review Source

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