# Page 3 | Intercept X Endpoint Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 3 - Is Intercept X Endpoint the right Endpoint Protection solution for you? Explore 220 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/151731/Sophos-Endpoint-Protection/reviews

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Intercept X Endpoint

4.5 (220)

[View alternatives](https://www.capterra.com/p/151731/Sophos-Endpoint-Protection/alternatives/)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated March 13th, 2026

# Page 3 - Reviews of Intercept X Endpoint

## Showing most helpful reviews

Showing 51-75 of 220 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

Luke F.  
Director of Technology  
Construction  
Used the software for: 1-2 years

### "End Point for Small Business"

March 22, 2022

5.0

Pros

With cyber threats growing every day we are really grateful for Sophos. As the lone ranger for IT I've been able to use Sophos to make sure that our computers meet our requirements. We've stopped many viruses in their tracks across all our company-owned computers.

Cons

The customer service leaves much more to be desired. The sales process for Sophos is also a bit slow and outdated for a software subscription company.

Review Source

FP

Franck P.  
Responsable infrastructure  
Information Technology and Services  
Used the software for: 2+ years

### "Usage Sophos Endpoint Intercept X"

November 21, 2022

5.0

Pros

A mon niveau j'ai apprécié la simplicité d'usage. Les fonctionnalités poussées pour affiner les réglages.

Cons

L'interfaçage avec un siem implique de créer ses propres API. Pas d'api permettant de se connecter facilement au Siem du marché.

Alternatives considered

[ESET Endpoint Security](https://www.capterra.com/p/151915/ESET-Endpoint-Security/)

Reason for choosing Intercept X Endpoint

Nous avions déjà Sophos Endpoint. Nous avons choisis Interceptx par simplicité d'implémentations.

Review Source

JC

Jorge C.  
IT Manager  
Automotive  
Used the software for: 1-2 years

### "Sophos Intercept X"

January 30, 2020

5.0

Best Antivirus on the market i really like it and i am very glad that we decided this over others.

Pros

Best Antivirus Software i ever used, the administration console it is very intuitive and easy to use, you have a lot of alerts and as a plus you have a web filter.

Cons

i really can find a Con, what i can say that i really dont like but i understand why is working that way , when you have restricted policies for external devices (usb , printers ) and you need to use one, the process to approve a usb device it is tricky and complicated.

Alternatives considered

[ESET Endpoint Security](https://www.capterra.com/p/151915/ESET-Endpoint-Security/)

Reason for choosing Intercept X Endpoint

we like the demo and the price was a little more cheaper than others besides it has a very good Garner evaluation

Review Source

Sarah U.  
Technical Specialist  
Information Technology and Services  
Used the software for: 2+ years

### "Sophso should be the ONLY protection software!"

April 25, 2019

5.0

We use it for protecting our machines as well as for VPN connections. The sophos client on the machine regularly runs updates and blocks sites and threats very efficiently. The Sophos admin console is suburb, you can customize the software you put on the machines, you can track devices and servers, you can push updates, and I love how you can customize software and websites form being allowed or not allowed. This is truly amazing product.

Pros

Every single last thing about this software is amazing.

Cons

There is not one single thing that is wrong with this software, it is absolutely amazing product

Review Source

MM

Michael M.  
Head of Infrastructure  
Transportation/Trucking/Railroad  
Used the software for: 2+ years

### "Sophos Endpoint Protection - great value, excellent protection"

November 13, 2021

5.0

It has been one of our best purchase in our overall security purchase.

Pros

Everything you need in an endpoint protect product is here. Cloud console, great ransomeware protection, integration with other Sophos products. API enabled for other integration.

Cons

There are really no cons when compare to competitors, or course each product will have some feature better than each other but when taking a comprehensive look at endpoint protection Sophos is a well ended product with a competitive price.

Alternatives considered

[ESET Endpoint Security](https://www.capterra.com/p/151915/ESET-Endpoint-Security/)

Reason for choosing Intercept X Endpoint

Feature and price of Sophos is superior.

Review Source

SI

Susan I.  
IT Director  
Legal Services  
Used the software for: 2+ years

### "SOPHOS--My all in one"

July 16, 2019

5.0

SOPHOS provides a very easy to use interface for both their UTM/AV. I am usually in these products once a day if not more. Ran a test Ransomware scenario with a KnowBe4(designed for that) product and SOPHOS immediately isolated the test WS from the network. Everything. It was similar to pulling the network cable. That quick. In fact it took a while to get the WS back online after SOPHOS cleaning. Recommend

Pros

SOPHOS is a replacement to several solutions we have used in the past. I am using SOPHOS UTM for my firewall and SOPHOS antivirus as well as using wireless access points/Mail management/et al.. The management of this product is extremely easy to use considering it is a web interface and they have centralized all their products.

Cons

Seriously...Probably the cost but overall not so bad considering the licensing and length of years we usually purchase.

Review Source

Response from Sophos

July 18, 2019

We're glad to hear that Synchronized Security is working out well for your organization. Thanks for the review!

Carlos R.  
System Administrator  
Food & Beverages  
Used the software for: 1-2 years

### "Sophos Endpoint will surprise you"

March 13, 2019

5.0

Sophos endpoint protection is a pretty robust solution that will give you peace of mind when those Zero days Exploits breaks if you have Intercept X.

Pros

Antivirus, Periferal control, Web control, Data loss prevention, and ransomware protection in one single Product, great integration with sophos firewall if you have one. Great Server Lockdown feature for Windows and Linux Servers, even if they are On Premises or Cloud based on AWS or Azure.

Cons

Sometimes automated installations end up inn a partial install resulting in having to renistall the client. if you have tamper protection enabled for you clients this will result in manual labor for your team

Review Source

Abbey L.  
Software Developer  
Computer Software  
Used the software for: 1-2 years

### "An Outstanding Protection from Threats."

January 4, 2019

4.0

Overall, it gave our IT control over internet usage along with great security features.

Pros

Sophos Endpoint Protection is a complete security solution. It checks all the attachments sent via email and provides a strong guard against all sorts of malware attacks. It is also being used to limit user internet access within our company. Which prevents the abuse of bandwidth. It also supports Windows and Mac both operating systems. Hence, nothing goes unprotected in our company.

Cons

A user can uninstall it to restore the full internet access without being asked to provide a password or taking permission.

Review Source

Adham B.  
IT  
Logistics and Supply Chain  
Used the software for: 6-12 months

### "Best Solution for Security "

February 27, 2023

5.0

the antivirus is full with features and high level of protection

Pros

No one can remove the antivirus whiteout admin permission , if any PC got infected Sophos isolate that pc completely

Cons

User interface is good .prefect solution for small and big companies .2fa authenticator .

Review Source

Louis J.  
CTO  
Telecommunications  
Used the software for: 1-2 years

### "Excellent Endpoint Protection with Cloud Management"

April 14, 2019

4.0

Sophos Endpoint protection is fairly priced and adds piece of mind to device security, but requires the addition of remote access to complete the product.

Pros

Sophos Endpoint Protection is managed via Sophos Central, the cloud management portal for nearly all Sophos Products. It allows rapid deployment of Sophos Endpoint Software to MacOS and Windows, and reports and allows policies and users to be centrally managed. It's very good at catching nearly all issues.

Cons

Occasionally its not so good and some issues still require physical access to the device to remove the issue.

Review Source

SR

Samuel R.  
Accountant  
Civic & Social Organization  
Used the software for: 2+ years

### "The Perfect Endpoint Security Solution For Business"

June 28, 2023

3.0

Pros

I like the extended detection and response featuresIt makes encryption easyIt comes with leading endpoint security featuresMakes management of endpoints easy

Cons

It had never really presented any serious problems

Review Source

JK

Jim K.  
IT  
Machinery  
Used the software for: 2+ years

### "Great for granular control"

August 29, 2019

5.0

Have not used Intercept X, but saw a demonstration. It looks like a good product that can isolate an infected computer and allow deep investigations of what where and wehn it happened.

Pros

Easy to setup and push out to Endpoints. Love the ease of setting up Web control and application control. Clone the base policy make changes to it and apply it to one computer or all computers and servers. Like the fact you can set application controls as well to allow users to add .exe files or disallow them.

Cons

Reporting of computers is a little flaky. When a computer updates, it disables certain services which throws an alert. When the service restarts, you have to manually clear the alert.

Review Source

Response from Sophos

August 30, 2019

Glad to hear Sophos Endpoint is working out well for you. We hope you get to use the full Intercept X at some point for the latest & greatest protection.

Marcial T.  
IT analyst  
Construction  
Used the software for: 2+ years

### "High End Protection"

June 26, 2019

5.0

Endpoint protection has a rapid response to risks or attempts of end user's computer damage. works fine in the background without user noticing.

Pros

Endpoint security and control are very robust for any local or remote user

Cons

no cons at all after more than 10 years working with the product

Review Source

Response from Sophos

July 2, 2019

Thank you for your review. We're glad to hear that Sophos Endpoint has been a good fit for your business.

Brian F.  
Network Systems Manager  
Non-Profit Organization Management  
Used the software for: 2+ years

### "great product, and good end user licensing model"

December 14, 2018

5.0

I am the security engineer that deployed, tested and responds to reports and performs maintenance on the product.

Pros

This product is is billed on a per user bases, and not per device, this makes environments more cost effective when users use multiple devices. Rules and exceptions work as expected

Cons

No cons so far, but i do wish they supported linux desktops.

Review Source

FC

Finan C.  
Sales Manager  
Real Estate  
Used the software for: 1-2 years

### "Why Intercept X Endpoint Is The Best Security Solution "

February 3, 2024

5.0

Pros

I like the risk analytics features It comes with best encryption features It is the best I have used for computer security and endpoint protection.

Cons

No issues whatsoever with Intercept X Endpoint. Has effectively met our needs.

Review Source

VR

Verified Reviewer  
Systems Engineer  
Computer Software  
Used the software for: 1-2 years

### "Decent product most of the time, terrible support experience"

January 22, 2018

2.0

decent scanning

Pros

Configuring options and scan profiles from the cloud hosted web portal is convenient and easy to keep every machine compliant. Cloud hosted means we don't have to run any infrastructure, just install it on all our endpoints.

Cons

Some complaints that it slows computers way down, opened a support ticket, they were useless, asks the same questions over and over, didn't answer back to my replies for days, convinced me not to renew our licenses.

Review Source

VR

Verified Reviewer  
Controller  
Banking  
Used the software for: 1-2 years

### "Great Option for Regulated Businesses"

December 14, 2018

4.0

Pros

Sophos allows me as an IT Administrator to get good reports and monitor my network efficiently. I am able to customize certain program restrictions, etc. right from the management console and have the updated paramaters applied to every computer, including laptops not currently on the network.

Cons

The software is more expensive compared to other options, but I do enjoy that I can pay monthly rather than prepaying for 1+ years of use.

Review Source

RH

Randall H.  
Software Engineer  
  
Used the software for: 1-2 years

### "Great and reliable antivirus"

June 1, 2018

5.0

Pros

Network security is very important to my company, and one of the widely used and recommended antivirus programs that users need to have installed in order to remote VPN is Sophos, so that says a lot to me about the reliability of the software. So far I have had no issues and have not been infected by any viruses since using the tool. It seems to be a very robust tool and works to protect my files, downloads, browsers, and network activity. The settings are also easy to change.

Cons

The cloud based configuration is interesting.. Maybe I'm just not used to it, but if one where to have no internet connection then you can't modify settings. But then at the same time, the cloud based settings allow one to globally modify all the clients that are on the account, so I could see that being a powerful feature.

Review Source

VR

Verified Reviewer  
help desk coordinator  
Information Technology and Services  
Used the software for: 1-2 years

### "Too overly protective"

July 25, 2019

5.0

Pros

It's great for users or companies that need extreme protection. It's strong and hard to disable.

Cons

Extremely hard to disable while trying to perform 3rd party support on software. Personal experience, there is no way to disable a tamper protection password without having to get into Safe mode and uninstalling.

Review Source

Response from Sophos

July 26, 2019

I'm sorry to hear you've had trouble with uninstallation. Tamper Protection can be disabled in the management console prior to uninstalling.

AA

Alex A.  
PACS Support Assistant  
Hospital & Health Care  
Used the software for: 2+ years

### "Great protection, however..."

May 25, 2019

3.0

Overall it is a great protection option if you are looking for a big company, depending on your work, purpose of it and if you don't mind having to constantly request access to blocked applications... other than that, good product.

Pros

Sophos offers great overall protection, specially for big companies and networks. It is worth the money and value.

Cons

Only con I found with this product, which is to me a big pet peeve, is the need to contact our IT department because Sophos tends to block several applications and software used on my work space. Only way to get authorized to continue with my work is by contacting IT (product administration) so I can get allowance to continue through these checkpoints.

Review Source

VR

Verified Reviewer  
IT Technician II  
Hospital & Health Care  
Used the software for: 6-12 months

### "Sophos Endpoint - Keeps you Safe"

December 3, 2019

4.0

Overall, our experience has been. Sophos has allowed us to see when we are having an issue with a workstation and to remedy it ASAP.

Pros

Moving to this cloud based solution has been great. -Adding machines has been easy. -Getting emails right away when a machine falls out of compliance. -You can start a scan of a workstation from the online admin console.

Cons

Few things we like least: -Some setting is hard to find. -The Tamper Protection password is a per machine password. Login to Sophos, find the machine, and then get the tamper pasword. would have been easier if you could set a password instead.

Review Source

donald R.  
Owner  
Information Technology and Services  
Used the software for: 2+ years

### "Sophos Endpoint Protection"

February 26, 2019

5.0

Best endpoint protection!!

Pros

Very powerful software and very light weight when it comes to install. Its very easy to setup and implement on multiple machines for remote monitoring.

Cons

There isn't a way to customize the search feature if i only want scan part of my drive.

Review Source

MLR

Mike Lester R.  
Systems & Methods Head  
Real Estate  
Used the software for: 2+ years

### "One of the best security suites"

January 9, 2019

4.0

Fingers crossed, I have never experienced a glitch in our security after deploying Sophos to our endpoints. I hope it continues to do so.

Pros

What I liked about Sophos is the enterprise readiness of the solution to provide an all in one solution for the entire security landscape. It is a very robust and scalable solution for our company and with other companies I know who have deployed the solution. It even has its own Data Leak Protection mechanism.

Cons

Maybe the least liked about the software is the resources it eats up, when I have used it on an older machine (laptop). It really bogs down the system to the point there is not much to do while the program is doing its thing.

Review Source

PP

Peter P.  
Web Programmer  
Publishing  
Used the software for: 2+ years

### "Easy, light weight, watch the updates."

March 26, 2019

4.0

Very happy, it kept everything running well for over 3 years now.

Pros

This caused little to no interference or slowdowns to the system. No macbook protected by it ever developed an infection.

Cons

It was not usually the scanner that hogged resourced, but its updater. The SophosUpdater consumed the majority of energy, disc read/writes, and bandwidth for every machine. The only incident I had with it slowing a computer down was when we had to backup and move off of a device. Then it insisted on pre-scanning everything that was "tar-balled" dragging a 45 minute operation out to 4 hours and refused to halt or quit that scan.

Review Source

Josh A.  
Post Production Manager  
Media Production  
Used the software for: 2+ years

### "Easy for Administrators"

April 21, 2020

4.0

The software is good for the cost and is great for smaller businesses. It offers thorough protection, and is low-impact on the user. I would recommend this software from a Mac-user and administrator standpoint.

Pros

This endpoint malware protection is easy for Administrators to use and monitor activity, and is low-impact to our on all-Mac video production company.

Cons

It would be very beneficial to have an Administrator remote-in option to manually remove PUAs when the software cannot remove the file. This would come in very handy when employees are remote, or infrequently within reach of the IT Administrator.

Reason for choosing Intercept X Endpoint

N/A

Review Source

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