# Page 5 | Intercept X Endpoint Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Page 5 - Is Intercept X Endpoint the right Endpoint Protection solution for you? Explore 220 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/151731/Sophos-Endpoint-Protection/reviews --- Intercept X Endpoint 4.5 (220) [View alternatives](https://www.capterra.com/p/151731/Sophos-Endpoint-Protection/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Page 5 - Reviews of Intercept X Endpoint ## Showing most helpful reviews Showing 101-125 of 220 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use PP Petar P. Data Analyst Consumer Services Used the software for: 1-2 years ### "Feel Safe Browsing" July 22, 2019 5.0 Pros This software is amazing at what it can do. Works in the background and keeps your browsing safe to the MAX. Blocks any intrusions, keeps you away from bad site, doesn't allow you to make a wrong turn anywhere on the huge highway that is the Internet. Cons It can be hard to set up, but that's why there is a dedicated Customer Service to help you out on the way. Sometimes it can be to extreme when blocking, but that's why you pay for it to do. Review Source Response from Sophos July 23, 2019 Thanks for your review. We're glad to hear that Sophos Endpoint Protection is keeping you secure! VR Verified Reviewer Director of IT and HR Operations Government Administration Used the software for: Less than 6 months ### "Great End point protection! " September 20, 2019 5.0 Experience has been great. This was a much needed upgrade from their previous product. Pros Intercept X has been an outstanding endpoint protection platform for our organization. It is a very much needed upgrade over the previous Sophos endpoint product. Cons So far our experience has been great with this product. We haven't run into any issues. Looking forward to continued protection this product provides. Switched from [Intercept X Endpoint](https://www.capterra.com/p/151731/Sophos-Endpoint-Protection/) Intercept X was a much more robust product. Review Source VR Verified Reviewer Coordinador de Soporte y Operaciones Health, Wellness and Fitness Used the software for: 6-12 months ### "Tools for Randsomeware Detection and Prevention " November 12, 2019 5.0 Pros Intercept X helps to detect and prevent Randsomeware and you install it on personal computers, laptops and servers. Intercept X has a management console. You can use it wiht Sophos endpoint for extra security. Cons I like a lot this software, for now i don't have any negative to say. Review Source MZ Michael Z. IT Architect Primary/Secondary Education Used the software for: 2+ years ### "Powerful management console for enterprise" January 12, 2018 4.0 Sophos is a giant in the market of enterprise antivirus. Recent years, Microsoft Windows offers free antivirus software with great enterprise management tool. Personally I prefer Microsoft. Pros It provides powerful management console for enterprise administrators to deploy agent to workstations, and monitor client status. With simple and clear interface for end user. Cons The client agent requires large memory usage, usually at least 1GB. As it has cloud-enabled analysis for unknown websites, client agents will send these website addresses to Sophos server, hence losts of bandwidth is consumed. Review Source CH Corey H. Owner Information Technology and Services Used the software for: Less than 6 months ### "Great Protection and Fast Response When Threats Hit" January 13, 2023 5.0 SO far it seems to be doing the job but having only used it for about a month now so time will tell Pros It proactively protects assets from threats and has a team that responds faster than any others Cons Does sometimes detect perfectly safe applications and stops them from working but is easily mitigated through the console Review Source PO Polly O. Program Manager Non-Profit Organization Management Used the software for: 1-2 years ### "Sophos for Email Security" November 10, 2020 4.0 Sophos does a great job of identifying and quarantining potential spam emails for the company I work for. They also have clever training on how to recognize suspect emails. Pros Sophos works well behind the scenes to screen potential spam or phishing emails. It is rare that questionable emails get past the system. Cons When you receive a notification with more than one email that has been quarantined you have to select each one individually as to whether it should be deleted or released. This makes it time consuming to deal with the quarantined email. Review Source VR Verified Reviewer Client Configuration Administrator I Information Technology and Services Used the software for: 2+ years ### "Doesn't quite cut it." April 6, 2019 3.0 Negative. Our company has moved away from them in lieu of Microsoft Defender for Windows and are exploring options for our Macs - we may even adopt Microsoft Defender for these as well once the new platform is made more widely available. Pros \- Availability in multiple platforms - Unified management console - Easy installation Cons \- Very difficult to remove from devices on an enterprise scale - Resource intensive Review Source VR Verified Reviewer Director of Customer Experience Consumer Electronics Used the software for: 2+ years ### "Seems to work well. Our IT department likes it a lot." July 8, 2018 5.0 Pros It works in the background and does so seamlessly. I never have to think about it and I've never run into any issues with it. It's pretty quick and easy to set up. Cons Every once in a while it seems like my laptop might be a rocket ship taking off, but then I realize Sophos is doing it's think and scanning my computer. It doesn't last that long though. Review Source DB Dan B. Support Information Technology and Services Used the software for: 2+ years ### "SOPHOS Endpoint Protection" July 3, 2019 4.0 Pros This is a great product, we have been using it internally for some time now. We also added the following two add on's. Intercept X, anti-ransomware and EDR. Very powerful Trio Also running it on our servers. Cons A little ramp-up time, but very easy to install and maintain from Sophos central, you can also run updates and scans from Central. Review Source DR David R. Tech Services Manager Computer & Network Security Used the software for: 6-12 months ### "Excellent Endpoint Protection!" September 29, 2020 5.0 Intercept X Endpoint protects better than any other product I've tried to date. I would highly recommend it. Pros Intercept X Endpoint catches things that Symantec didn't. I really like the heartbeat feature that connects to the XG Firewall to prevent or contain viruses and malware. Cons I have so far not found anything that I dislike about this software other than the price is a little higher that the competitors however, the competitors don't protect to the degree that this one does. Review Source SS Sameer S. IT Manager Events Services Used the software for: 1-2 years ### "Apply polices from the Sophos Central cloud portal." July 18, 2020 5.0 Overall its a powerful security tool. It does what it says. Pros This is one of the features of Sophos Intercept X Endpoint protection. We can apply policies to devices ( PC, servers, laptops). These include policies s.a Threat Protection, Peripheral Control, Application Control, Data Loss Prevention, Web Control, Update Management & Windows Firewall. Cons It's a great product and we haven't faced any issues with it. Server protection too asks for reboot when the app gets updated , which is a bit itchy feature. Review Source VR Verified Reviewer Site Reliability Architect Biotechnology Used the software for: 6-12 months ### "A great solution for security in the modern enterprise" February 8, 2018 5.0 Pros Minimal impact to network performance. Automatic updates stay out of the way. Easy auditability with integrated reporting solution, and admin dashboard. Cons Technical docs are a little hard to navigate, but customer support is top notch so it's not a big deal. Review Source TT Tim T. System Administrator Used the software for: 6-12 months ### "Protects our end-users without interfering with their daily work. Catches more than previous product" November 7, 2017 4.0 Catches more malware and PUPs than our previous antivirus product by far! Pros Sophos Central's cloud management makes for a much better experience than hosting our own management server internally. Our users get their definition updates from anywhere as long as they have Internet, and the endpoints report back in if they run into any trouble or malware. We know if someone picks up a virus or if their computer stops getting updates or if they call out of configuration compliance through automatic emails from the system, so are able to take corrective action right away. Cons Since the management server is in the cloud, it cannot do automatic deployments of the software to our endpoints. You either have to install it manually or have software deployment solution from another source. That being said, its command-line installation options are super easy. Review Source AM Annick M. Producer Used the software for: 2+ years ### "Great antivirus for my Mac(s)" March 12, 2017 5.0 All in all very happy and I highly recommend Sophos. Pros I have been using Sophos for more than 7 years now and have it installed on all my Macs. Easy to use, easy to install, great protection. Cons Since last year I have started experiencing trouble when backing up my Macs. Somehow there seems to be an cpompatility problem between Sophos and Timemachine and when backing up, I need to turn off scanning and live protection to make sure it goes quick. If it's not turned off, Time Machine announces a backup time of sometimes 120 hours. Review Source VO Victoria O. Legal Associate Legal Services Used the software for: 6-12 months ### "Very good Endpoint protection software" April 3, 2021 5.0 This is quite a good protection software all-around, using it I can surf the internet rest assured that I am protected from viruses and other security threats Pros This is a very good endpoint protection software that offers many features like anti-virus protections and protection from ransomware attacks. It also a cloud-based software hence our IT administrators are able to monitor my computers security status remotely and inform me of any threats or potential security threats on my system that I should know about. Cons Once in a while, there are times on where it uses a lot of my computers resources. Thankfully this happens quite rarely but its annoying when it does Review Source TW Timothy W. Quality Engineer Electrical/Electronic Manufacturing Used the software for: 2+ years ### "Simply, the best email and web based threat protection available" November 27, 2018 5.0 You never know who, what, when, or where you will be hacked. But with Sophos Endpoint Security and Control it hasn't happened yet. Pros Solid platform for security, easy to use (no interaction needed), no false positive reports to date, Cons There are other security software with comparable test results for less money. But, no complaints here. Review Source EW Elan W. Managing Member Legal Services Used the software for: 2+ years ### "A great "second opinion" security option." February 6, 2018 5.0 Ease of use and security Pros 1) Ease of use; 2) Offers a variety of options and customizations; 3) Does not usually interfere with other security programs or platforms. Cons 1) It rarely picks up false positives and intercepts other, legitimate security programs or platforms such as Symantec/Norton Internet Security. Review Source VR Verified Reviewer IT Admin Warehousing Used the software for: 2+ years ### "Good Antivirus But Pricey" June 17, 2019 4.0 Pros Sophos is a great solution if you have time to spend maintaining it. The central management console is good and full of analytics. Cons Over time I have found services to be disabled or to stop functioning, requiring a full reinstall of the software. It is also pricey for what you are getting. Review Source VR Verified Reviewer Senior Technical Instructional Designer Computer Software Used the software for: 2+ years ### "Excellent for rootkits" May 1, 2019 4.0 I've used it at home and used it to clean rootkits multiple times. We also have it installed at work to prevent rootkit issues. Pros When you have a rootkit problem, Sophos is the only application I've found that will fix it every time. Cons It doesn't do much else that well from what I can tell, but it is great for rootkits. Review Source AM Andrew M. I.T. Director Education Management Used the software for: 6-12 months ### "Great AV solution and effective against Malware " September 17, 2019 5.0 We use it for protecting our servers. It was cost inhibitive for use to use on all workstations. Pros It has a proven track record of malware resistance and its forensics or threat analysis is great. It can help narrow down exactly what happened and what files were effectively part of the launch and spread. Cons The biggest issue is more the cost for schools and so I am currently only able to deploy it on our Windows serves. Alternatives considered [Cortex XDR](https://www.capterra.com/p/175139/Traps/)[Malwarebytes for Business](https://www.capterra.com/p/251770/Malwarebytes-for-Business/) Reason for choosing Intercept X Endpoint Reputation amongst pairs. Switched from [Avast Ultimate Business Security](https://www.capterra.com/p/170318/Avast-Business-Antivirus-Pro-Plus/) For the servers Sophos had in my experience and speaking with pares a slight advantage. Review Source JM Jeremy M. IT Director Information Technology and Services Used the software for: 2+ years ### "Lets get it straight" January 9, 2018 3.0 Pros This product does an overall okay job, easy to deploy with on prem well the cloud solutions. I have them both, what I like about the on prem is the white and black list capabilities the cloud solution lacks. Cons \- whenever I use this endpoint I have to accompany it with something else due to the lack of it catching malware and spyware, I have had trojan not get picked up from this product but have had other malware products detect and remove them. Review Source VR Verified Reviewer Systems Engineer II Construction Used the software for: 2+ years ### "Sophos Endpoint protection is just OK." June 22, 2018 4.0 Pros Endpoint is simple to sue, and does a good job. If you have the on prem or cloud solution for end point, both do the job. Cons Sophos support is not great. Unless you specifically ask to have you cases escalated will they escalate it. Review Source PM Patience M. Marketing and Communications Officer Financial Services Used the software for: 2+ years ### "Anti virus and malware" August 8, 2019 5.0 Employees machines can be controlled centrally so that none will attract some spam due to sites visited. Pros It assist in network access control on machines in the organization. An effective antivirus software Cons It is very expensive and not user friendly. Review Source MG Matthew G. IT Manager Used the software for: 2+ years ### "Feel safe with Sophos. Great value for the price." January 9, 2018 5.0 Pros It just works. There are not too many things I can say that about. Sophos is by far the best Anti-Virus software I have used and I have tried them all. Having it deployed in a corporate environment the past 7 years I can tell you it does work fantastic. Cons The Enterprise Console can be a bit laggy and clunky at times and give false information about which machines are updated. But the software works very well overall. Review Source TD Tim D. PACS Administrator Hospital & Health Care Used the software for: 2+ years ### "Fully Protected" May 14, 2019 5.0 Very happy with this company. Plan to stay with them long term! Pros Shophos is a very secure virus protection. We have had an extremely good service record since moving to Sophos! Cons Can't think of a thing! Maybe a little better name recognition?? Review Source Similar Products Featured