--- title: "Symantec Endpoint Detection and Response Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about Symantec Endpoint Detection and Response Software - reviews, pricing plans, popular comparisons to other Endpoint Detection and Response products and more." source_url: "https://www.capterra.com/p/189152/Symantec-EDR/" page_type: "product" language: "en" --- # Symantec Endpoint Detection and Response Software Review 2026: Features, Reviews, Integrations, Pros & Cons Last updated on July 21, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews) Symantec Endpoint Detection and Response ## What is Symantec Endpoint Detection and Response? Cloud-based solution that provides deep endpoint visibility deep, AI-driven analytics, and workflow automation to streamline your cyber security activities. ## What is Symantec Endpoint Detection and Response used for? [Endpoint Detection and Response](https://www.capterra.com/endpoint-detection-and-response-software/)[Endpoint Protection](https://www.capterra.com/endpoint-protection-software/) Top alternative Featured Overall rating Based on 5 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Contact vendor for pricing Free trial available Free version not included Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Symantec Endpoint Detection and Response?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://www.broadcom.com/&name=Symantec Endpoint Detection and Response) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Symantec Endpoint Detection and Response 3.6 (5) VS. [4.6 (1,810)](https://www.capterra.com/p/170018/ManageEngine-Desktop-Central/reviews/) Starting Price Contact vendor Starting Price $795 Per User, Per Year Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 3.6 (5) Ease Of Use 4.5 (1,809) Value For Money 3.4 (5) Value For Money 4.5 (1,657) Customer Service 3.8 (5) Customer Service 4.5 (1,652) ## Symantec Endpoint Detection and Response alternatives Highest Rated [4.9 (490)](https://www.capterra.com/p/181954/Iru/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 99% of reviewers rated it above 4 stars [4.5 (37)](https://www.capterra.com/p/209028/Jamf-Protect/reviews/) Starting price $5.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 92% of reviewers rated it above 4 stars [4.4 (15)](https://www.capterra.com/p/10034445/Adlumin-MDR/#reviews) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 93% of reviewers rated it above 4 stars [SentinelOne](https://www.capterra.com/p/152564/Endpoint-Protection-Platform/) [4.8 (116)](https://www.capterra.com/p/152564/Endpoint-Protection-Platform/reviews/) Starting price $179.99 Per User, Per Month Pricing Options Free Trial Free Version User Rating 97% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/152564/Endpoint-Protection-Platform/) [View all alternatives](https://www.capterra.com/p/189152/Symantec-EDR/alternatives/) ## FAQs about Symantec Endpoint Detection and Response Overview ### What company size and specific industries is Symantec Endpoint Detection and Response built for? Symantec Endpoint Detection and Response is designed for security teams across small, mid-market, and enterprise organizations, without a stated focus on any specific industry. It suits companies that need endpoint detection and response capabilities managed by dedicated security staff. Features and Usability ### What are the key features of Symantec Endpoint Detection and Response? Symantec Endpoint Detection and Response offers alerts and notifications, anomaly and malware detection, behavioral analytics, and continuous monitoring for endpoint activity. It also includes event analysis, prioritization, remediation management, and whitelisting and blacklisting to help teams investigate threats and manage response actions. Integrations ### Which third-party tools and platforms does Symantec Endpoint Detection and Response integrate with? Symantec Endpoint Detection and Response integrates with Domain Monitor for tracking connected machines and protecting endpoints accordingly. The available integration data highlights Domain Monitor as the confirmed third-party platform, giving Symantec Endpoint Detection and Response a focused connection for endpoint monitoring and security operations. Answer based on 1 reviews Getting Started and Support ### What training and onboarding options does Symantec Endpoint Detection and Response offer? Symantec Endpoint Detection and Response provides webinars as a training option for teams getting started. Webinars can support guided instruction, product walkthroughs, and live question-and-answer sessions, giving users a structured format for learning core features and setup steps. Getting Started and Support ### What customer support options does Symantec Endpoint Detection and Response offer? Symantec Endpoint Detection and Response provides chat support. It lets users contact support directly through chat for product questions and troubleshooting. No reviewer feedback is available here, so support quality, response speed, and helpfulness cannot be assessed from user experience data. ## Features AI summary Based on 540 Endpoint Detection and Response reviews Not all Endpoint Detection and Response products cover every must-have feature. Here is what Capterra reviewers flag as essential when choosing a solution: - **Anomaly/Malware Detection** (**65%** of reviewers rated this feature as critical) - **Continuous Monitoring** (**51%**) - **Endpoint Management** (**49%**) Symantec Endpoint Detection and Response supports **Anomaly/Malware Detection** and **Continuous Monitoring**, giving security teams ongoing visibility into suspicious activity and potential threats across endpoints. However, it does not include **Endpoint Management**. Instead, it offers **Alerts/Notifications** (**43%**), **Event Analysis** (**40%**), and **Behavioral Analytics** (**35%**), which help teams identify unusual patterns, review security events faster, and respond to incidents with better context, helping businesses improve threat detection and response. Anomaly/Malware Detection 4.5 (4) 50.00% of 4 reviewers that rated this feature as important or highly important Automatically identify and flag unusual behaviors and malicious software Continuous Monitoring 4.8 (4) 50.00% of 4 reviewers that rated this feature as important or highly important Conduct tracking and assessment of application and device behavior without breaks or interruptions Alerts/Notifications 4.5 (4) 50.00% of 4 reviewers that rated this feature as important or highly important Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges Event Analysis 4.5 (4) 50.00% of 4 reviewers that rated this feature as important or highly important Investigate security threats and validate malicious activity Behavioral Analytics 4.8 (4) 50.00% of 4 reviewers that rated this feature as important or highly important Track and analyse user behavior within a system or network Prioritization 4.0 (4) 25.00% of 4 reviewers that rated this feature as important or highly important Arrange tasks based on the level of priority or urgency Symantec Endpoint Detection and Response 9 features Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges Automatically identify and flag unusual behaviors and malicious software Track and analyse user behavior within a system or network Conduct tracking and assessment of application and device behavior without breaks or interruptions Investigate security threats and validate malicious activity Observe and track the demand, usage, progress or quality of a system, product, or user Arrange tasks based on the level of priority or urgency Identify and orchestrate execution of actions needed to restore systems to optimal conditions Control system access and/or deliverability for applications and email addresses Features 3.6 (5) 3.6 Based on 5 reviews ## Pricing Value for money 3.4 (5) Value for money 3.4 (5) 3.4 Based on 5 reviews ## Support, customer service and training options Customer Service 3.8 (5) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 3.8 (5) 3.8 Based on 5 reviews ## User reviews Overall rating 3.6 Based on 5 reviews Filter by rating 5(0) 4(3) 3(2) 2(0) 1(0) Mentioned topic Sorted by most recent SG sandeep G. Sr network administrator Computer Networking ### "Symantec endpoint " 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 9/10 July 13, 2022 That is good Pros The dection and selection pattern of this software Cons I think difficult to find in this software Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. SK Saurabh Kumar S. Security engineer Information Technology and Services ### "SEPM reveiws" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 June 17, 2022 Best experience with the SEPM during project and get good support of team Pros Real time, firewall and product support. Cons Volume consuming in the program data if any application corrupted Alternatives considered [CrowdStrike](https://www.capterra.com/p/147662/CrowdStrike-Falcon/) [Intercept X Endpoint](https://www.capterra.com/p/151731/Sophos-Endpoint-Protection/) [TrendAI Vision One Endpoint Security.](https://www.capterra.com/p/238554/InterScan-Messaging-Security/) Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. AN Anonymous User Cyber security manager Banking ### "Symantec edr" 3.0 Overall Rating 3.0 3.0 Ease of Use 4.0 4.0 Features 3.0 3.0 Customer Service 4.0 4.0 Likelihood to Recommend 6/10 September 29, 2021 Pros Since classical antivirus solutions are no longer capable of catching new threats, we actively use symantec edr product to make the computers of our end users more secure. The user interface is simple and easy. Cons Compared to other edr solutions, it does not provide enough flexibility on some issues. For example, we can't get detail information via api or it doesn't allow to define a new custom rule. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. AN Anonymous User Security Engineer Retail ### "Symantec tried to level up" 3.0 Overall Rating 3.0 3.0 Ease of Use 3.0 3.0 Features 3.0 3.0 Customer Service 4.0 4.0 Likelihood to Recommend 6/10 August 5, 2021 Overall, Symantec does offer some good insights into EDR solution but for now, lags behind its competitors. Pros Symantec integrates well with other applications of Symantec suite like DLP, SEP, etc which makes it very easy to deploy and maintain Cons Symantec EDR is still in its early phases of development. When compared to its competition like Crowdstrike EDR, symantec lies far behind. Crowdstrike does much better job in custom policy creation, zero-touch software upgrade and even RTR into the machine Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. AM Alex M. Sales Computer & Network Security ### "Symantec EDR review" 4.0 Overall Rating 4.0 4.0 Ease of Use 3.0 3.0 Features 4.0 4.0 Customer Service 2.0 2.0 Likelihood to Recommend 8/10 June 29, 2020 n/a Pros Deployment and Integration were relatively easy and smooth. Cons More on the expensive end when analyzing EDR solutions. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. 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