--- title: "Onna Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about Onna Software - reviews, pricing plans, popular comparisons to other Compliance products and more." source_url: "https://www.capterra.com/p/151741/Onna/" page_type: "product" language: "en" --- # Onna Software Review 2026: Features, Reviews, Integrations, Pros & Cons Last updated on September 10, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) Onna ## What is Onna? Onna is the leading data collection and management platform for eDiscovery, built for the scale and complexity of today’s digital workplace. Trusted by legal and IT departments at the largest and fastest-growing companies globally, Onna provides teams a defensible, single source of truth to preserve, collect, and search data across 29+ collaboration apps including Slack, Google Workspace, Zoom, and Atlassian. With real-time indexing, precision search, defensible chain-of-custody, and enterprise-grade security, Onna enables organizations to access, analyze, and act on unstructured data when it matters most. ## What is Onna used for? [Email Archiving](https://www.capterra.com/email-archiving-software/)[Knowledge Management](https://www.capterra.com/knowledge-management-software/)[Electronic Discovery](https://www.capterra.com/electronic-discovery-software/) Overall rating Based on 5 user reviews Reviews sentiment Positive \- Neutral \- Negative \- ### Starting price Free trial not available Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... ## Onna Overview Updated September 2026 AI summary Onna provides organizations with tools for compliance, data governance, and electronic discovery by centralizing archiving, monitoring, and document management across various sources. Suitable for businesses of any size, it offers features like audit trails, access controls, workflow management, and risk monitoring, along with options for API access, third-party integrations, and deployment on cloud or on-premises platforms. ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Onna 4.6 (5) VS. [### Aware](https://www.capterra.com/p/237462/AwareHQ/) [3.5 (4)](https://www.capterra.com/p/237462/AwareHQ/#reviews) Starting Price Contact vendor Starting Price Contact vendor Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.0 (5) Ease Of Use 4.0 (4) Value For Money 4.2 (5) Value For Money 3.8 (4) Customer Service 4.2 (5) Customer Service 4.8 (4) ## Onna alternatives [OneVault](https://www.capterra.com/p/187398/OneVault/) [5.0 (3)](https://www.capterra.com/p/187398/OneVault/#reviews) Starting price $600.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 100% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/187398/OneVault/) Highest Rated [MirrorWeb](https://www.capterra.com/p/171780/Website-Social-Media-Archiving/) [5.0 (5)](https://www.capterra.com/p/171780/Website-Social-Media-Archiving/#reviews) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 100% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/171780/Website-Social-Media-Archiving/) [Jatheon](https://www.capterra.com/p/176595/Jatheon-Archiving-Suite/) [4.8 (26)](https://www.capterra.com/p/176595/Jatheon-Archiving-Suite/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 100% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/176595/Jatheon-Archiving-Suite/) [Contentverse](https://www.capterra.com/p/131559/Contentverse/) [4.1 (19)](https://www.capterra.com/p/131559/Contentverse/reviews/) Starting price $40.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 79% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/131559/Contentverse/) ## FAQs about Onna Overview ### What company size and specific industries is Onna built for? Onna is designed for businesses of any size that rely on multiple collaboration apps and need to centralize their data in one defensible platform. It is best suited to organizations that manage information across teams and want a single place to organize and protect that data. Features and Usability ### What are the key features of Onna? Onna offers eDiscovery, data discovery, and content management across multiple data sources, plus archiving and retention, backup and recovery, and version control. It also includes search tools like full text search, semantic search, and natural language search, along with document classification, metadata management, role-based permissions, and audit trail. Integrations ### Which third-party tools and platforms does Onna integrate with? Onna connects natively to more than 20 third-party tools and platforms across cloud storage, collaboration, email, and support. Key integrations include Amazon S3, Box, Dropbox, Google Drive, Microsoft 365, Microsoft SharePoint, Slack, Jira, Salesforce Customer360, Zendesk Suite, and Zoom Workplace. Getting Started and Support ### What training and onboarding options does Onna offer? Onna provides live online sessions, webinars, documentation, and videos to help teams get started. Live online sessions and webinars support guided training, while documentation offers written reference material and videos provide visual walkthroughs for learning features and setup steps. Getting Started and Support ### What customer support options does Onna offer? Onna offers Email/Help Desk, a Knowledge Base, Phone Support, and Chat. Support details can be explored through these channels for setup questions, product guidance, or troubleshooting, but no reviewer feedback is available here to describe response times, helpfulness, or common support frustrations. ## Features AI summary Based on 4,313 Compliance reviews Capterra reviewers highlight these as the features buyers care about most when choosing compliance software: - **Compliance Tracking** (**54%** of reviewers rated this feature as critical) - **Document Management** (**48%**) - **Audit Management** (**42%**) Onna supports **Compliance Tracking** and **Document Management**, giving teams a way to monitor regulatory obligations and keep important records organized in one place. However, it does not offer **Audit Management**. Instead, it provides **Access Controls/Permissions** (**40%**), which can help businesses manage who can view or handle sensitive information while maintaining tighter oversight of compliance-related content, helping teams reduce risk and stay organized. Access Controls/Permissions Define levels of authorization for access to specific files or systems Activity Dashboard Dashboard to view the status of ongoing processes, identify current incidents and track past activities Activity Tracking Track and document all activities across devices, networks, and other systems AI/Machine Learning Software program that continuously adjusts its behavior based on observed data Alerts/Escalation System alerts about the need to escalate an issue or request Alerts/Notifications Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges Onna 74 features ### All Features - Access Controls/Permissions: Define levels of authorization for access to specific files or systems - Activity Dashboard: Dashboard to view the status of ongoing processes, identify current incidents and track past activities - Activity Tracking: Track and document all activities across devices, networks, and other systems - AI/Machine Learning: Software program that continuously adjusts its behavior based on observed data - Alerts/Escalation: System alerts about the need to escalate an issue or request - Alerts/Notifications: Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges - API: Application programming interface that allows for integration with other systems/databases - Archiving & Retention: Moving and separately storing data that is not actively used or continuous storage of data for compliance purposes - Audit Trail: A record of all activities within the system, including user access, changes made, etc. - Automatic Backup: Data is backed up automatically to prevent data loss - Backup and Recovery: Create backups and provide methods to recover deleted/lost data - Case Management: Work on a set of tasks related to a particular charge, patient, legal issue or any other complex entity or process - Categorization/Grouping: Organize and group data or items based on various criteria - Collaboration Tools: Provides a channel for team members to share AI models, media files, communicate, and work together - Compliance Management: Track and manage adherence to policies for any service, product, process, or supplier - Compliance Tracking: Track and report regulatory data to either internal management or external stakeholders - Content Management: Handles digital content throughout its lifecycle, from creation and storage to distribution and archiving - Dashboard: Assembly of graphs and charts for visualizing and tracking statistics/metrics - Data Capture and Transfer: Import, collect, and capture data from multiple sources - Data Discovery: Discover and connect variety of data sources to the application for analysis - Data Import/Export: Import and export data to and from software applications - Data Migration: Move from one database to another, or upgrade the version of database software being used - Data Recovery: Ability to restore deleted, hidden, or lost data from an email server/system - Data Retention Management: Manage/customize policies to organize data and determine where data should be stored or archived and for how long. - Data Security: Protect sensitive data for digital privacy - Data Visualization: Graphical representation of data - Document Classification: Assign categories, labels, tags, or attributes to documents for organization, search and storage - Document Imaging: Convert paper files into digital images - Document Management: Store, manage, and track all electronic documents in a centralized location - Document Review: Review and analyze existing information across documents - Document Storage: Store and organize documents in a centralized system - Drag & Drop: Assemble applications and processes by dragging over and arranging pre-built components - Duplicate Detection: Compare new data with existing records to detect duplicate entries - eDiscovery: Finding, identifying and collecting information for legal proceedings - Email Alerts: Receive and/or send email notifications for urgent updates, requests, or other information - Email Management: Manage, store and organize emails within the system or via third-party apps - Faceted Search/Filtering: Faceted Search/Filtering - File Management: Create, save, and store files - Filtering: Find & retrieve relevant data or documents - For Enterprises: Designed for large businesses - Full Text Extraction: Pull information from scanning entire documents - Full Text Search: Search for specific words or phrases within a document or database - HIPAA Compliant: Compliant with HIPAA, which sets standards for sensitive patient data protection - Indexing: Compile and organize data into specific metrics - ISO Compliance: Guidelines set by the International Organization for Standardization - Keyword Search: Identify specific keywords in documents - Knowledge Base Management: Manage a repository of information that includes articles, FAQs, or tutorials used for self-service support - Match & Merge: Looking at data from different sources and finding possible duplicates, or identical matches - Metadata Extraction: Retrieval of embedded metadata that is present within a file - Metadata Management: Collect and maintain structured information that describes data or content - Monitoring: Observe and track the demand, usage, progress or quality of a system, product, or user - Multiple Data Sources: Allows users to manage data from a number of sources - Multiple File Format Support: Supports multiple file formats, such as Doc, Docx, PDF, HTML, etc. - Multiple Format Support: Includes a variety of messaging formats including industry-specific (EDIFACT, HL7, X12) - Natural Language Search: Ability to interact with the application using human languages such as English - Optical Character Recognition: Ability to recognize printed or written text within digital images or scanned documents - Query Suggestions: See options for potential search queries within the system - Risk Management: Process of identifying, evaluating, mitigating, addressing and reporting on potential risks or uncertainties - Role-Based Permissions: Set & manage permission levels based on user roles and restrict access to only authorized individuals - Search/Filter: Search and filter data across systems to locate required information by entering keywords or certain criteria - Secure Data Storage: Securely stores data to prevent data loss or breaches - Self Service Portal: Online portal through which end users can access the system, manage tasks, or obtain information - Sensitive Data Identification: Identify sensitive or personal information collected from users - Sentiment Analysis: Categorize emotions expressed and identify if they are positive, negative or neutral - Single Sign On: Allow users to access multiple services after entering their login credentials once - SSL Security: Security protocol that ensures secure, encrypted communication over the internet, safeguarding sensitive data from unauthorized access - Tagging: Attach digital tags to documents and assets for identification, search, or monitoring purposes - Text Analysis: Process of extracting and classifying information from text, such as tweets, emails, product reviews, etc - Third-Party Integrations: Set up connections to third-party platforms to improve business processes - Topic Clustering: Identify topics to prioritize document research - Two-Factor Authentication: Extra layer of security that requires not only a password and username but also something specific to that user - User Management: Manage user accounts, profiles, roles, permissions, and other details across applications, devices or networks - Version Control: Track revisions and updates made to files and navigate between different versions - Workflow Management: Create, design and manage workflows for repetitive tasks --- Get Advice We can help you find the software with the features you need. Features 3.4 (5) 3.4 Based on 5 reviews ## Pricing Value for money 4.2 (5) ### Starting price Free trial not available Value for money 4.2 (5) 4.2 Based on 5 reviews ## Integrations [ Google Drive](https://www.capterra.com/p/161425/Drive/)[ Slack](https://www.capterra.com/p/135003/Slack/)[ Dropbox](https://www.capterra.com/p/143068/Dropbox-Business/)[ Google Workspace](https://www.capterra.com/p/247901/Google-Workspace/)[ Jira](https://www.capterra.com/p/19319/JIRA/)[ Zoom Workplace](https://www.capterra.com/p/144037/Zoom-Video-Conferencing/)[ Microsoft 365](https://www.capterra.com/p/227157/Microsoft-365/)[ Gmail](https://www.capterra.com/p/202338/Gmail/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.2 (5) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.2 (5) 4.2 Based on 5 reviews ## User reviews Overall rating 4.6 Based on 5 reviews Filter by rating 5(3) 4(2) 3(0) 2(0) 1(0) Mentioned topic Sorted by most recent AN Anonymous User Founder & CEO Airlines/Aviation ### "A comprehensive value-for-money tool to integrate all productivity apps under one umbrella" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 3.0 3.0 Customer Service 3.0 3.0 Likelihood to Recommend 9/10 June 1, 2021 It has and is continuing to be an incredible addition to my software stack. The fact that Onna processes information be it images, documents, contracts, multi-media, etc. using machine learning shows how scalable the software is, making it perfect for companies/individuals with large data needs. The security features make it a holistic solution for me on top of saving time and resources. Pros The simple API interface makes it a lot easier and more intuitive to access information and data from all productivity apps like Slack, Salesforce, etc. in one readily-available connected format. Onna saves me a lot of time and saves me a lot of hassle by eliminating the need to switch between multiple apps & platforms to access data. A truly 'bridging application' for a multitude of apps. The eDiscovery feature makes for a robust productivity booster especially in these work-from-home times without having to email the team back and forth. Cons The customer support team takes long to respond to queries or issues with certain features, which in my opinion should be improved especially if the selling point is to improve productivity. Security features could be improved although sufficient at this point in time. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. EH Erik H. Sr. Director Legal Services ### "Great eDiscovery tool for Atlassian and Facebook at Work" 4.0 Overall Rating 4.0 4.0 Ease of Use 2.0 2.0 Features 2.0 2.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 January 8, 2020 Where Onna stands out the strongest is their customer support. We had a matter on which we needed to collect a large volume of on-prem Confluence sites and integrate that into our review platform. Any time we had issues collecting due to an odd Confluence configuration, Onna jumped on the issue and had a working fix for us the same day. Pros This is one of the only, if not the only, tool to collect FB at Work and Atlassian data, and does a good job While not Onna-recommended, I was able to successfully collect our Client's on-prem Confluence data from our offices over VPN using a laptop (at least 30 GB). Not sure if it fits here, but the level of support was fabulous! Cons It's difficult to QC collections in the main portal with the available detail. The review / export portal sometimes temporarily fails to display data in the work space, causing minor cardiac events. (Though it always came back). Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. VL Virginien L. Senior Manager, Legal Management Consulting Legal Services ### "One of the most modern KM solution" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 8/10 December 10, 2019 The Onna team provides with a great experience. Pros \- User interface is modern and intuitive - The solution is quite fast - API based - Preview functionalities presented it in the search results. - Can customize Tags at the document level to speed-up future searches Cons \- UI is only in English - Inherited security is still a roadmap - Versioning not yet available Alternatives considered [Knowliah](https://www.capterra.com/p/187404/Knowliah/) Reasons for choosing Onna Onna is an out of the box simple solution connecting to most of corporate standard third party systems. The tool demonstrates excellent search capabilities. UI is really simple and modern, implementation does not required big IT resources. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. LD Lauren D. Practice Technology & eDiscovery Project Manager Law Practice ### "Onna Review" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 10/10 December 9, 2019 Pros This tool is very helpful for collecting difficult and/or new non-traditional ESI data that does not yet have an efficient compliance tool built into the software. I also really like that post indexing, no additional ESI processing is required; collected data can be exported to a load file which makes review very efficient. Cons Indexing seemed spotty at first and the error reporting was not very detailed. The Support Team took a bit long to respond to requests. I believe most of these kinks have been since resolved. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. SF Sheena F. Sr Manager Legal Operations Insurance ### "Bringing efficiency, process centralization, data control and more to corporate legal teams" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 November 25, 2019 Incredible team, sharp, driven, fast past with high/quick response time on anything! An incredible product from UX to feature set Pros Centralization of process, one tool for many needs, internal investigations, ECA for legal matters large and small, legal hold management and more! Cons Still a bit of work to do on security, but there is not much not to like the pros list is very long while the cons list is one or two (which given Onna's responsiveness and collaboration mentality with their clients would be handled and down to zero very quickly). Reasons for choosing Onna Legally focused, simple to use, uses APIs (no uploading to download to upload) Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.