# Onna Software Pricing, Alternatives & More 2026 | Capterra

> With the help of Capterra, learn about Onna Software - reviews, pricing plans, popular comparisons to other Compliance products and more.

Source: https://www.capterra.com/p/151741/Onna/alternatives

---

# 

 Onna Software Review 2026: Features, Reviews, Integrations, Pros & Cons

Last updated on March 13, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews)

Onna

## What is Onna?

Connect everything, so you can find anything. Onna centralizes data from your favorite apps to deliver a connected enterprise, supercharged with machine learning & unified search all in one place. Onna brings 3 revolutionary things together, a framework that combines distinct technologies found in enterprise search, archiving & eDiscovery, an API capable of handling millions of changes per minute, an ultramodern processing engine capable of applying learning across any data set.

## What is Onna used for?

[Email Archiving](https://www.capterra.com/email-archiving-software/)[Knowledge Management](https://www.capterra.com/knowledge-management-software/)[Electronic Discovery](https://www.capterra.com/electronic-discovery-software/)

Top alternative

Featured

Overall rating

Based on 5 user reviews

Reviews sentiment

Positive

\-

Neutral

\-

Negative

\-

Starting price

$5000

Per Year

Free trial  
available

Capterra Shortlist charts the highest-rated and most popular products...

Our "Best of" badge program showcases products with the highest ratings...

Our "Best of" badge program showcases products with the highest ratings...

Do you work for Onna?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://www.revealdata.com&name=Onna)

## Compare with a popular alternative

Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status.

### Onna

4.6 (5)

VS.

[4.7 (20)](https://www.capterra.com/p/168612/ArcTitan/reviews/)

Starting Price

$5000

Per Year

Starting Price

$4

Per User, Per Month

Free Trial

Free Version

Pricing Options

Free Trial

Free Version

Ease Of Use

4.0 (5)

Ease Of Use

4.5 (18)

Value For Money

4.2 (5)

Value For Money

4.7 (18)

Customer Service

4.2 (5)

Customer Service

4.8 (18)

## Onna alternatives

[4.6 (34)](https://www.capterra.com/p/268487/ManageEngine-AD360/#reviews)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

100%

of reviewers

rated it above 4 stars

[Smarsh](https://www.capterra.com/p/130954/Email-Archiving/)

[3.8 (18)](https://www.capterra.com/p/130954/Email-Archiving/#reviews)

Starting price

$75.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

72%

of reviewers

rated it above 4 stars

[Learn More](https://www.capterra.com/p/130954/Email-Archiving/)

Highest Rated

[Jatheon](https://www.capterra.com/p/176595/Jatheon-Archiving-Suite/)

[4.8 (26)](https://www.capterra.com/p/176595/Jatheon-Archiving-Suite/reviews/)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

100%

of reviewers

rated it above 4 stars

[Learn More](https://www.capterra.com/p/176595/Jatheon-Archiving-Suite/)

[Contentverse](https://www.capterra.com/p/131559/Contentverse/)

[4.1 (19)](https://www.capterra.com/p/131559/Contentverse/reviews/)

Starting price

$40.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

79%

of reviewers

rated it above 4 stars

[Learn More](https://www.capterra.com/p/131559/Contentverse/)

## Features

Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically.

Access Controls/Permissions

Define levels of authorization for access to specific files or systems

AI/Machine Learning

Software program that continuously adjusts its behavior based on observed data

Alerts/Notifications

Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges

API

Application programming interface that allows for integration with other systems/databases

Archiving & Retention

Moving and separately storing data that is not actively used or continuous storage of data for compliance purposes

Backup and Recovery

Create backups and provide methods to recover deleted/lost data

Onna 40 features

Define levels of authorization for access to specific files or systems

Software program that continuously adjusts its behavior based on observed data

Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges

Application programming interface that allows for integration with other systems/databases

Moving and separately storing data that is not actively used or continuous storage of data for compliance purposes

Create backups and provide methods to recover deleted/lost data

Provides a channel for team members to share media files, communicate, and work together

Track and manage adherence to policies for any service, product, process, or supplier

Handles digital content throughout its lifecycle, from creation and storage to distribution and archiving

Discover and connect variety of data sources to the application for analysis

Import and export data to and from software applications

Move from one database to another, or upgrade the version of database software being used

Manage/customize policies to organize data and determine where data should be stored or archived and for how long.

Assign categories, labels, tags, or attributes to documents for organization, search and storage

Store, manage, and track all electronic documents in a centralized location

Review and analyze existing information across documents

Assemble applications and processes by dragging over and arranging pre-built components

Finding, identifying and collecting information for legal proceedings

Receive and/or send email notifications for urgent updates, requests, or other information

Manage, store and organize emails within the system or via third-party apps

Faceted Search/Filtering

Create, save, and store files

Pull information from scanning entire documents

Search for specific words or phrases within a document or database

Compile and organize data into specific metrics

Identify specific keywords in documents

Manage a repository of information that includes articles, FAQs, or tutorials used for self-service support

Looking at data from different sources and finding possible duplicates, or identical matches

Retrieval of embedded metadata that is present within a file

Collect and maintain structured information that describes data or content

Includes a variety of messaging formats including industry-specific (EDIFACT, HL7, X12)

Ability to interact with the application using human languages such as English

Ability to recognize printed or written text within digital images or scanned documents

Process of identifying, evaluating, mitigating, addressing and reporting on potential risks or uncertainties

Set & manage permission levels based on user roles and restrict access to only authorized individuals

Search and filter data across systems to locate required information by entering keywords or certain criteria

Online portal through which end users can access the system, manage tasks, or obtain information

Identify sensitive or personal information collected from users

Attach digital tags to documents and assets for identification, search, or monitoring purposes

Process of extracting and classifying information from text, such as tweets, emails, product reviews, etc

Get Advice

We can help you find the software with the features you need.

Features

3.4 (5)

3.4

Based on 5 reviews

## Pricing

Value for money

4.2 (5)

Free Trial

Basic

$5,000

Per Year

Value for money

4.2 (5)

4.2

Based on 5 reviews

## Integrations

[

Google Drive](https://www.capterra.com/p/161425/Drive/)[

Slack](https://www.capterra.com/p/135003/Slack/)[

Dropbox Business](https://www.capterra.com/p/143068/Dropbox-Business/)[

Google Workspace](https://www.capterra.com/p/247901/Google-Workspace/)[

Jira](https://www.capterra.com/p/19319/JIRA/)[

Microsoft 365](https://www.capterra.com/p/227157/Microsoft-365/)[

Gmail](https://www.capterra.com/p/202338/Gmail/)[

OneDrive](https://www.capterra.com/p/161304/OneDrive/)

Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

## Support, customer service and training options

Customer Service

4.2 (5)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

4.2 (5)

4.2

Based on 5 reviews

## User reviews

Overall rating

4.6

Based on 5 reviews

Filter by rating

5(3)

4(2)

3(0)

2(0)

1(0)

Mentioned topic

Sorted by most recent

AU

Anonymous User

Founder & CEO

Airlines/Aviation

### "A comprehensive value-for-money tool to integrate all productivity apps under one umbrella"

5.0

Overall Rating

5.0

5.0

Ease of Use

4.0

4.0

Features

3.0

3.0

Customer Service

3.0

3.0

Likelihood to Recommend

9/10

June 1, 2021

It has and is continuing to be an incredible addition to my software stack. The fact that Onna processes information be it images, documents, contracts, multi-media, etc. using machine learning shows how scalable the software is, making it perfect for companies/individuals with large data needs. The security features make it a holistic solution for me on top of saving time and resources.

Pros

The simple API interface makes it a lot easier and more intuitive to access information and data from all productivity apps like Slack, Salesforce, etc. in one readily-available connected format. Onna saves me a lot of time and saves me a lot of hassle by eliminating the need to switch between multiple apps & platforms to access data. A truly 'bridging application' for a multitude of apps. The eDiscovery feature makes for a robust productivity booster especially in these work-from-home times without having to email the team back and forth.

Cons

The customer support team takes long to respond to queries or issues with certain features, which in my opinion should be improved especially if the selling point is to improve productivity. Security features could be improved although sufficient at this point in time.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

EH

Erik H.

Sr. Director

Legal Services

### "Great eDiscovery tool for Atlassian and Facebook at Work"

4.0

Overall Rating

4.0

4.0

Ease of Use

2.0

2.0

Features

2.0

2.0

Customer Service

5.0

5.0

Likelihood to Recommend

8/10

January 8, 2020

Where Onna stands out the strongest is their customer support. We had a matter on which we needed to collect a large volume of on-prem Confluence sites and integrate that into our review platform. Any time we had issues collecting due to an odd Confluence configuration, Onna jumped on the issue and had a working fix for us the same day.

Pros

This is one of the only, if not the only, tool to collect FB at Work and Atlassian data, and does a good job While not Onna-recommended, I was able to successfully collect our Client's on-prem Confluence data from our offices over VPN using a laptop (at least 30 GB). Not sure if it fits here, but the level of support was fabulous!

Cons

It's difficult to QC collections in the main portal with the available detail. The review / export portal sometimes temporarily fails to display data in the work space, causing minor cardiac events. (Though it always came back).

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

VL

Virginien L.

Senior Manager, Legal Management Consulting

Legal Services

### "One of the most modern KM solution"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

4.0

4.0

Likelihood to Recommend

8/10

December 10, 2019

The Onna team provides with a great experience.

Pros

\- User interface is modern and intuitive - The solution is quite fast - API based - Preview functionalities presented it in the search results. - Can customize Tags at the document level to speed-up future searches

Cons

\- UI is only in English - Inherited security is still a roadmap - Versioning not yet available

Alternatives considered

[Knowliah](https://www.capterra.com/p/187404/Knowliah/)

Reasons for choosing Onna

Onna is an out of the box simple solution connecting to most of corporate standard third party systems. The tool demonstrates excellent search capabilities. UI is really simple and modern, implementation does not required big IT resources.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

LD

Lauren D.

Practice Technology & eDiscovery Project Manager

Law Practice

### "Onna Review"

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

4.0

4.0

Likelihood to Recommend

10/10

December 9, 2019

Pros

This tool is very helpful for collecting difficult and/or new non-traditional ESI data that does not yet have an efficient compliance tool built into the software. I also really like that post indexing, no additional ESI processing is required; collected data can be exported to a load file which makes review very efficient.

Cons

Indexing seemed spotty at first and the error reporting was not very detailed. The Support Team took a bit long to respond to requests. I believe most of these kinks have been since resolved.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

SF

Sheena F.

Sr Manager Legal Operations

Insurance

### "Bringing efficiency, process centralization, data control and more to corporate legal teams"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

November 25, 2019

Incredible team, sharp, driven, fast past with high/quick response time on anything! An incredible product from UX to feature set

Pros

Centralization of process, one tool for many needs, internal investigations, ECA for legal matters large and small, legal hold management and more!

Cons

Still a bit of work to do on security, but there is not much not to like the pros list is very long while the cons list is one or two (which given Onna's responsiveness and collaboration mentality with their clients would be handled and down to zero very quickly).

Reasons for choosing Onna

Legally focused, simple to use, uses APIs (no uploading to download to upload)

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Independent research methodology

Capterra's researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology.

[Learn more](https://www.capterra.com/resources/proprietary-data-research/)

How Capterra verifies reviews

Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI.

[Learn more](https://www.capterra.com/resources/how-we-verify-reviews/)

How Capterra ensures transparency

Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider's website.

[Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/)