Planstone

Planstone

4.5 / 5 6 reviews

Who Uses This Software?

Industry and Trade Associations who collect abstracts and host educational events.


Average Ratings

6 Reviews
  • 4.5 / 5
    Overall
  • 4 / 5
    Ease of Use
  • 4.5 / 5
    Customer Service

Product Details

  • Deployment
    Cloud, SaaS, Web
  • Training
    Documentation
    Live Online
    In Person
  • Support
    Online

Vendor Details

  • Planstone
  • www.planstone.com/
  • Founded 2003
  • United States

About Planstone

An end-to-end solution for managing your meeting content.


Planstone Features

  • Attendee Management
  • Badge Management
  • Catering Management
  • Client / Customer Management
  • Conferences / Seminars
  • Conventions
  • Exhibit / Vendor Management
  • Guest List Management
  • Lead Retrieval
  • Meetings
  • Registration Management
  • Room Block Management
  • Social Promotion
  • Space / Room Setup
  • Sponsorship Management
  • Surveys & Feedback
  • Ticketing
  • Trade Shows
  • Travel Management
  • Weddings / Parties

Planstone Reviews Recently Reviewed!

Planstone for Grant Applications

Feb 27, 2017
5/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: The flexibility and customer service

Cons: The cost

Overall: We have used Planstone for several years for abstract submissions. We have been very pleased with the system and Planstone's ability to modify the software for our needs. Their customer service has been impeccable. We have now decided to utilize the same platform for our grant applications. I know it will save us considerable time and effort and also allows us to track who hasn't begun to review applications which can cause quite a bit of additional work on others at the last minute.

User friendly on the front end and back end

Feb 22, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money

Comments: I've worked with Planstone directly for the past 5 years. We mainly use the system for evaluations and claiming credits. We implemented an API with Planstone and our IT vendor a few years ago. It has made the process seamless for our users.

In general, I find the system to be intuitive. It's easy to track the status of projects using their software tools. Customer service is responsive when I need help and they provide after-hours service in the event of questions outside of business hours during my live events.

Great customization, customer support and user friendly!

Feb 17, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Extremely
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Pros: Very flexible system and easy to use. Manages several different types of content seamlessly and the communication piece of the technology is extremely efficient, as are the evaluation tools.

Cons: You do need to be able to clearly outline to Planstone what your needs are upfront so they can customize and build the system to your specifications. Changes can be made along the way but its best to have a full understanding of the capabilities and then have a discovery meeting with Planstone on how to best set it up for your own use.

Overall: We could not be happier with Planstone. We have worked with them for almost three years and they have gone above and beyond to customize their content management system for us. They are quick to respond, take the lead on project management in a proactive way I've never seen with any other vendor, and they really listen to our needs. They are not just trying to sell their product. We have very complicated content and their system handles everything just as we need. The public side of Planstone (online session planner, evaluation, etc.) is a very clean view and our attendees find everything very easy to use! Would highly recommend Planstone to anyone needing to manage content and speakers.

Recommendations to other buyers: Be patient. As with any new technology it takes time to learn. Their staff is fantastic though and always responsive and willing to walk you through step by step.

Intuitive and Efficient Product

Jan 13, 2017
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality

Comments: My organization switched to Planstone in 2016 and we immediately saw improvements in our team's efficiency. Not only that, but the system is very simple for our faculty to use. Our account manager, is very responsive and always willing to jump on a call to walk through a challenge or process. No system is perfect, but the upgrades have been helpful and frequent. We look forward to making our experience with the 2017 program even more efficient and successful.

ASC Feedback

Jan 03, 2017
3/5
Overall
3 / 5
Ease of Use
3 / 5
Features & Functionality
3 / 5
Customer Support
3 / 5
Value for Money
Likelihood to Recommend: 5.0/10 Not
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Pros: The recently added upgrade allowing us to edit e-mails (HTML converter) is very helpful.

Cons: Often the site is not intuitive and there are many back-end features that are out of our control and/or we are not aware of.

Overall: Sometimes there is frustration when back-end features are not activated or "turned on", causing the system to malfunction for our membership. Slow response time can also be frustrating since this is a LIVE feature that affects our membership.

Recommendations to other buyers: A little more attention to the "Big Picture" (making sure the routing and verbiage of the site make sense).

Great System

Dec 22, 2016
5/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: Easy to set up
Easy to use
Customize-able

Overall: Planstone has been a great program to work with. Does everything we need it to make the process simple for our attendees.