# Planstone Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Is Planstone the right Event Management solution for you? Explore 7 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/151742/Planstone/reviews --- Planstone 4.4 (7) [View alternatives](https://www.capterra.com/p/151742/Planstone/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated August 24th, 2025 # Reviews of Planstone Ease of use 4.3 Customer Service 4.5 ## Showing most helpful reviews Showing 1-7 of 7 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use SH Stacy H. Used the software for: ### "Great customization, customer support and user friendly!" February 17, 2017 5.0 We could not be happier with Planstone. We have worked with them for almost three years and they have gone above and beyond to customize their content management system for us. They are quick to respond, take the lead on project management in a proactive way I've never seen with any other vendor, and they really listen to our needs. They are not just trying to sell their product. We have very complicated content and their system handles everything just as we need. The public side of Planstone (online session planner, evaluation, etc.) is a very clean view and our attendees find everything very easy to use! Would highly recommend Planstone to anyone needing to manage content and speakers. Pros Very flexible system and easy to use. Manages several different types of content seamlessly and the communication piece of the technology is extremely efficient, as are the evaluation tools. Cons You do need to be able to clearly outline to Planstone what your needs are upfront so they can customize and build the system to your specifications. Changes can be made along the way but its best to have a full understanding of the capabilities and then have a discovery meeting with Planstone on how to best set it up for your own use. Review Source iK imadeddine K. imad reviews Capital Markets Used the software for: 1-2 years ### "Great and easy to use customer support for everyone" August 19, 2021 4.0 They take the lead on proactive project management that I've never seen with any other vendor, and they really listen to our needs. They are not just trying to sell their products. We have everything very easy to use! I would highly recommend Planstone to anyone who needs to manage content and speakers. Pros Fantastic customer support Simple and easy to use Cons Non-intuitive background a little slow sometimes Review Source SF Sondra F. Events and Education Manager Non-Profit Organization Management Used the software for: 6-12 months ### "ASC Feedback" January 3, 2017 3.0 Sometimes there is frustration when back-end features are not activated or "turned on", causing the system to malfunction for our membership. Slow response time can also be frustrating since this is a LIVE feature that affects our membership. Pros The recently added upgrade allowing us to edit e-mails (HTML converter) is very helpful. Cons Often the site is not intuitive and there are many back-end features that are out of our control and/or we are not aware of. Review Source KC Kathie C. CFO & COO Non-Profit Organization Management Used the software for: 2+ years ### "Planstone for Grant Applications" February 27, 2017 5.0 We have used Planstone for several years for abstract submissions. We have been very pleased with the system and Planstone's ability to modify the software for our needs. Their customer service has been impeccable. We have now decided to utilize the same platform for our grant applications. I know it will save us considerable time and effort and also allows us to track who hasn't begun to review applications which can cause quite a bit of additional work on others at the last minute. Pros The flexibility and customer service Cons The cost Review Source SK Stacy K. Used the software for: ### "User friendly on the front end and back end" February 22, 2017 5.0 I've worked with Planstone directly for the past 5 years. We mainly use the system for evaluations and claiming credits. We implemented an API with Planstone and our IT vendor a few years ago. It has made the process seamless for our users. In general, I find the system to be intuitive. It's easy to track the status of projects using their software tools. Customer service is responsive when I need help and they provide after-hours service in the event of questions outside of business hours during my live events. Review Source MF Mia F. Used the software for: ### "Intuitive and Efficient Product" January 13, 2017 4.0 My organization switched to Planstone in 2016 and we immediately saw improvements in our team's efficiency. Not only that, but the system is very simple for our faculty to use. Our account manager, is very responsive and always willing to jump on a call to walk through a challenge or process. No system is perfect, but the upgrades have been helpful and frequent. We look forward to making our experience with the 2017 program even more efficient and successful. Review Source MF Marissa F. Meeting Coordinator Pharmaceuticals Used the software for: ### "Great System" December 22, 2016 5.0 Planstone has been a great program to work with. Does everything we need it to make the process simple for our attendees. Pros Easy to set up Easy to use Customize-able Review Source Similar Products Featured