# Segmentify Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Is Segmentify the right eCommerce solution for you? Explore 11 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/151750/Segmentify/reviews --- Segmentify 4.8 (11) [View alternatives](https://www.capterra.com/p/151750/Segmentify/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Reviews of Segmentify Ease of use 4.9 Customer Service 5.0 ## Showing most helpful reviews Showing 1-11 of 11 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use Burçin T. Marketing Manager @Cimri Used the software for: 2+ years ### "Amazing Web Personalisation!" June 28, 2018 5.0 Pros Flexible customization for your customer type and needs. The best product recommandation engine I use. And great support! Cons Nothing. IT-based integration was my promises. I have not encountered anything as negative as it is now. Review Source VR Verified Reviewer Co Founder Internet Used the software for: 1-2 years ### "Zero development effort & great support" June 30, 2018 5.0 Increased sales Pros When you sign up for a SaaS that requires deep integrations, odds are your experience will be something like this: 1- Read the docs 2- Start working on integration 3- Fail and read docs again 4- Continue development 5- Fail again 6- Ask help from customer support 7- Convince yourself that you are ready now 8- Repeat #1 SaaS companies love to market their products as the pinnacle of simplicity, but unfortunately, this is not the case. More often than not, you won't get it done on schedule, complete without taking your developers time, or simply figure out what to do. It takes tremendous work to get it ready for your customers, and this is where Segmentify excels. From day one, you are in contact with developers (not customer support or integration specialists) and they take all responsibility to integrate, customize it for you, and recommend new methods proactively if they believe there is room for improvement. As for response time, you won't wait for the reply more than a day, if not a few hours. Cons Admin panel for managing recommendations are a bit complex to test by yourself, but given great support mentioned above, you won't need to. Besides, knowing how recommendation modules work would be a great addition. Currently, there is no way to tell which variables contribute to ranking system, what are their limits or what could it be done better. You have to trust engineering team and there is no reason not to. Review Source Tugrul U. Online Shop Manager Retail Used the software for: Less than 6 months ### "Segmentify recommendation tool is a great opportunity to discover the future of marketing." June 28, 2018 4.0 Pros In a world full of uniformity, offering a personalized experience is priceless. Segmentify is evolving recommendation technology is a great chance to make our customers feel special. Cons The integration might be a little bit problematic for complex structures, like our e-commerce platform. Review Source ilyas E. Co Owner, Managing Partner Retail Used the software for: 2+ years ### "I've been using Segmentify more than 2 years and never regret for this decision" June 28, 2018 5.0 Pros 1) Great Customer Support 2) Generally, you never like to use 3rd party tools admin panel. However Segmentify's admin panel is extremely easy and great UX performance . 3) Our traffic increased %500 since we have been using segmentify. However it still works smoothly like the first days Cons Segmentify's product recommendation works with the overall data. I think it would be great if segmentify personalize the product recommendation according to the customer journey. Review Source FR F R. E-Commerce manager Used the software for: 6-12 months ### "Good service, reacts fast to customer requests" June 28, 2018 5.0 More profit, more information about our customer needs, more effectiveness in channeling the users towards conversion. Pros The support takes his time to modify the software for the best integration in the webshop. We had some more specific requests that apply on our website only, even those are realized quickly without hesitation. So far we can track a positive effect on our performance. We are working on figuring out the best way to implement Segmentify into our homepage to maximize the effect. Cons There are a few things that could be altered to create a more complex and specific way to implement the widgets into the homepage. For example, it would be helpful if I could create separate widgets for different categories or content pages on my own. These things are already possible, you simply ask the support crew and they do that very quickly. However, for the sake of testing some alternatives and getting more creative in using Segmentify, I'd wish that I could do more of these things on my own. Review Source AB Alex B. CTO Used the software for: Less than 6 months ### "Easy to configure, great customer support" June 28, 2018 4.0 Speed of delivery and help with configuration Pros It's very easy to add, configure and edit the widgets from the Segmentify Dashboard. Also both the on-boarding team and customer support were really helpful and catered to our every need in a timely manner. Cons Not being able to compute the similarity between products by using their attributes, having to always rely on what other customers purchased. Review Source RB Reeves B. Used the software for: ### "Amazing quality" October 23, 2016 5.0 The quality of this software wows me! Guys please use it and im sure you will not regret it! The quality if this software is simply amazing! Review Source JC Jude C. Used the software for: ### "Excellent! " October 23, 2016 5.0 Unlike other softwares, this one does What it was created for. I thoroughly enjoyed using it right from the very first time! Review Source CJ Christy J. Used the software for: ### "Very easy to use! " October 23, 2016 5.0 This software is very easy to use and it does what it says. Guys I recommend you get to use it. It has really helped me Review Source MA McKain A. Used the software for: ### "No regrets" October 23, 2016 5.0 I must say that i don't have regrets making use of this software. Yes i would recommend you download it! Review Source TK Trisha K. Used the software for: ### " Satisfactory" October 23, 2016 5.0 Great! So i thought i should give this software a trial and im glad i did! I am thoroughly satisfied! Review Source Similar Products Featured ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.