---
title: "Best Retently Alternatives 2026 | Capterra"
description: "Looking for alternatives to Retently? Find out how Retently stacks up against its competitors with real user reviews, pricing information, and what features they offer."
source_url: "https://www.capterra.com/p/151754/Retently-NPS/alternatives/"
page_type: "alternatives"
language: "en"
publication_date: "2026-09-29"
---

# Retently alternatives

Last updated on September 29th, 2026

The best Retently alternatives are InputKit (best overall), Delighted (best free plan), SurveyMonkey (best budget option), and Jotform (most reviewed). Together they hold 13,553 verified Capterra reviews, with overall ratings from 4.6 to 4.9 out of 5. Retently itself holds 4.9 out of 5 across 31 reviews.

### Retently
- Rating: 4.9 out of 5 (31 reviews)
- Ease of use: 4.8 out of 5
- Starting price: $50.00 /mo
- Key features: 6 of 12 top category features

---

## Top alternatives

Retently alternatives compared

| Product | Rating difference | Ease of use | Starting price | Key features |
| --- | --- | --- | --- | --- |
| [Listen360](https://www.capterra.com/p/151950/Listen360/) — 4.8 out of 5 (57 reviews) | Rated 0.1 lower than this product | 4.7 out of 5 | $99.00 | 0 of 12 top category features |
| [Survicate](https://www.capterra.com/p/132914/Survicate/) — 4.6 out of 5 (99 reviews) | Rated 0.3 lower than this product | 4.7 out of 5 | $49.00 /usage/mo | 2 of 12 top category features |
| [Jotform](https://www.capterra.com/p/158456/JotForm-4-0/) — 4.7 out of 5 (2,933 reviews) | Rated 0.2 lower than this product | 4.7 out of 5 | $39.00 /mo | 3 of 12 top category features |
| [Alchemer Survey](https://www.capterra.com/p/72549/Alchemer/) — 4.5 out of 5 (393 reviews) | Rated 0.4 lower than this product | 4.5 out of 5 | $55.00 /user/mo | 3 of 12 top category features |
| [Typeform](https://www.capterra.com/p/137289/Typeform/) — 4.7 out of 5 (985 reviews) | Rated 0.2 lower than this product | 4.6 out of 5 | $39.00 /mo | 2 of 12 top category features |
| [SurveyMonkey](https://www.capterra.com/p/253516/SurveyMonkey/) — 4.6 out of 5 (10,522 reviews) | Rated 0.3 lower than this product | 4.6 out of 5 | $30.00 /user/mo | 2 of 12 top category features |
| [Questback](https://www.capterra.com/p/275590/Questback/) — 4.7 out of 5 (58 reviews) | Rated 0.2 lower than this product | 4.5 out of 5 | €2500.00 /yr | 0 of 12 top category features |
| [InputKit](https://www.capterra.com/p/174672/InputKit/) — 4.9 out of 5 (41 reviews) | Rated the same as this product | 4.9 out of 5 | CA$2000.00 /yr | 5 of 12 top category features |
| [Bizrate Insights](https://www.capterra.com/p/10029098/Bizrate-Insights/) — 4.8 out of 5 (12 reviews) | Rated 0.1 lower than this product | 4.8 out of 5 | $450.00 /mo | 0 of 12 top category features |
| [Delighted](https://www.capterra.com/p/157973/Delighted/) — 4.8 out of 5 (57 reviews) | Rated 0.1 lower than this product | 4.8 out of 5 | $17.00 /mo | 1 of 12 top category features |

---

## Top Free alternatives to Retently

The best free alternatives to Retently are Survicate, Jotform, and Alchemer Survey — all three offer a free plan alongside paid tiers.

### [Survicate](https://www.capterra.com/p/132914/Survicate/) — 4.6 out of 5 (99 reviews)
- Free options: Free trial, Free version
- Starting price: $49.00 /usage/mo

### [Jotform](https://www.capterra.com/p/158456/JotForm-4-0/) — 4.7 out of 5 (2,933 reviews)
- Free options: Free version
- Starting price: $39.00 /mo

### [Alchemer Survey](https://www.capterra.com/p/72549/Alchemer/) — 4.5 out of 5 (393 reviews)
- Free options: Free trial, Free version
- Starting price: $55.00 /user/mo

---

## Top alternatives for SMBs

Among reviewers from companies with 1-200 employees, the highest-rated Retently alternatives are Listen360 (4.7), Jotform (4.7), and Typeform (4.7).

### [Listen360](https://www.capterra.com/p/151950/Listen360/)
- 38 SMB reviewers say
- Overall rating: 4.7 out of 5 across 38 SMB reviews
- Ease of use: 4.7 out of 5 across 38 SMB reviews

> "Very easy to use, havent had any problems with it since started using it 3 months ago" — Chryste W., Manager (December 13, 2024)

### [Jotform](https://www.capterra.com/p/158456/JotForm-4-0/)
- 1,806 SMB reviewers say
- Overall rating: 4.7 out of 5 across 1,806 SMB reviews
- Ease of use: 4.7 out of 5 across 1,803 SMB reviews

> "It is very easy to use for both our staff and the clients we serve." — April M., Membership and Programs Manager (July 26, 2026)

### [Typeform](https://www.capterra.com/p/137289/Typeform/)
- 607 SMB reviewers say
- Overall rating: 4.7 out of 5 across 607 SMB reviews
- Ease of use: 4.6 out of 5 across 605 SMB reviews

> "There are a range of question types that make it easy to collect the info you're wanting to collect in a meaningful way." — Blair K., Marketing Manager (May 22, 2026)

---

## Find software for your specific use case

### Customer Loyalty
- [Tremendous](https://www.capterra.com/p/197141/Tremendous-Rewards/) — 4.8 out of 5 (563 reviews)
- [Navan](https://www.capterra.com/p/169591/TripActions/) — 4.6 out of 5 (214 reviews)
- [Kangaroo](https://www.capterra.com/p/149363/Kangaroo-Rewards/) — 4.9 out of 5 (263 reviews)

### NPS
- [Survicate](https://www.capterra.com/p/132914/Survicate/) — 4.6 out of 5 (99 reviews)
- [Typeform](https://www.capterra.com/p/137289/Typeform/) — 4.7 out of 5 (985 reviews)
- [SurveyLegend](https://www.capterra.com/p/156752/SurveyLegend/) — 4.6 out of 5 (966 reviews)

### Customer Experience
- [Adobe Real-Time CDP](https://www.capterra.com/p/250209/Adobe-Real-Time-CDP/) — 4.2 out of 5 (5 reviews)
- [livepro](https://www.capterra.com/p/165150/livepro/) — 4.8 out of 5 (183 reviews)
- [Zendesk Suite](https://www.capterra.com/p/164283/Zendesk/) — 4.4 out of 5 (4,114 reviews)

### Customer Satisfaction
- [Zendesk Suite](https://www.capterra.com/p/164283/Zendesk/) — 4.4 out of 5 (4,114 reviews)
- [ReviewInc](https://www.capterra.com/p/141023/ReviewInc/) — 4.8 out of 5 (35 reviews)
- [Survicate](https://www.capterra.com/p/132914/Survicate/) — 4.6 out of 5 (99 reviews)

### Review Management
- [Birdeye](https://www.capterra.com/p/152997/BirdEye/) — 4.7 out of 5 (708 reviews)
- [Hibu](https://www.capterra.com/p/207701/Hibu/) — 4.5 out of 5 (167 reviews)
- [Score My Reviews](https://www.capterra.com/p/183655/Score-My-Reviews/) — 4.9 out of 5 (82 reviews)

---