--- title: "Retently Pricing 2026 | Capterra" description: "Learn more about Retently pricing plans including starting price, free versions and trials." source_url: "https://www.capterra.com/p/151754/Retently-NPS/pricing/" page_type: "pricing" language: "en" --- # Retently Pricing - Overall rating: 4.9 out of 5 from [31 reviews](https://www.capterra.com/p/151754/Retently-NPS/reviews/) - Starting at $50.00 per month - Free trial: Available - Free version: Not available - Credit card required: No --- ## How much does Retently cost? Retently has **3 different plans**. The pricing **starts at $50 flat rate per month**. ### Basic - Price: $50.00 - Billing: Flat Rate, Per Month #### Basic plan includes: - 2500 Monthly Surveys - 3 Survey Campaigns - 3 User Seats - Activecampaign - Anonymous Employee Surveys (Enps) - Audience and Feedback Segmentation - Automated Email Follow-Ups - Automated Recurring Surveys - Close Feedback Loop in the App - CSV - Customer Lifecycle Surveys - Data Export - Email & Slack Notifications - Email Surveys - Embed Survey - Feedback Management - Freshdesk - Kiosk Surveys - Link Surveys - Mailchimp - Multi-Language Survey Templates - Multiple Survey Questions - NPS Benchmarks - Page Redirect - Question Routing - Self-Service - Slack - Survey Delay - Survey Outbox - Survey Reminders - Survey Sampling - Survey Throttling - Template Merge Fields - Templates A/B Testing - Transactional Surveys - Webhook Events - Zapier Integrations - Zendesk ### Essential - Price: $179.00 - Billing: Flat Rate, Per Month #### Essential plan includes: - 10000 Monthly Surveys - 10 Survey Campaigns - 10 Trends - 10 User Seats - 20 Trend Groups - Activecampaign - Anonymous Employee Surveys (Enps) - Antivirus Detection - Audience and Feedback Segmentation - Automated Email Follow-Ups - Automated Recurring Surveys - Close Feedback Loop in the App - CSV - Customer Lifecycle Surveys - Custom FROM Domain - Custom Survey Url - Data Export - Data Residency - Email Addresses Cleanup - Email & Slack Notifications - Email Support - Email Surveys - Embed Survey - Feedback Import - Feedback Management - Freshdesk - Hubspot - In-App Surveys (Web Pop-up) - Intercom - Intercom Messenger Surveys - Kiosk Surveys - Link Surveys - Live Chat Support - Mailchimp - Make Integrations - Multi-Language Survey Templates - Multiple Survey Questions - No Retently Branding - NPS Benchmarks - Page Redirect - Pipedrive - Priority Chat Queue - Question Routing - Rest API - Slack - Survey Delay - Survey Outbox - Survey Reminders - Survey Sampling - Survey Throttling - Template Merge Fields - Templates A/B Testing - Transactional Surveys - Webhook Events - Zapier Integrations - Zendesk ### Professional - Price: $359.00 - Billing: Flat Rate, Per Month #### Professional plan includes: - 20000 Monthly Surveys - 20 Survey Campaigns - 20 Trends - 20 User Seats - 40 Trend Groups - Activecampaign - AI-Powered Sentiment Analysis - AI-Powered Text-Analysis - Anonymous Employee Surveys (Enps) - Antivirus Detection - Audience and Feedback Segmentation - Automated Email Follow-Ups - Automated Recurring Surveys - Close Feedback Loop in the App - CSV - Customer Lifecycle Surveys - Custom FROM Domain - Custom Integrations - Custom Survey Url - Data Export - Data Residency - Dedicated Account Manager - Dedicated Onboarding & Implementation - Email Addresses Cleanup - Email & Slack Notifications - Email Support - Email Surveys - Embed Survey - Feedback Import - Feedback Management - Freshdesk - Hubspot - In-App Surveys (Web Pop-up) - Intercom - Intercom Messenger Surveys - Kiosk Surveys - Link Surveys - Live Chat Support - Mailchimp - Make Integrations - Multi-Language Survey Templates - Multiple Survey Questions - No Retently Branding - NPS Benchmarks - Page Redirect - Phone Support - Pipedrive - Priority Chat Queue - Question Routing - Rest API - Salesforce - Segment - Slack - Survey Delay - Survey Outbox - Survey Reminders - Survey Sampling - Survey Throttling - Template Merge Fields - Templates A/B Testing - Transactional Surveys - Webhook Events - Zapier Integrations - Zendesk --- ## How does Retently compare to other alternatives? Retently's $50 flat rate per month starting price is toward the higher end compared to its best alternatives; alternatives start at $39. Retently pricing comparison | Product | Plans | Starting price | Free version | Free trial | Value for Money | | --- | --- | --- | --- | --- | --- | | Retently — 4.9 out of 5 ([31 reviews](https://www.capterra.com/p/151754/Retently-NPS/reviews/)) | 3 plans | $50.00 /mo | Not available | Available | 4.7 | | [Jotform](https://www.capterra.com/p/158456/JotForm-4-0/) — 4.7 out of 5 ([2,934 reviews](https://www.capterra.com/p/158456/JotForm-4-0/reviews/)) | 5 plans | $39.00 /mo | Available | Not available | 4.5 | | [Survicate](https://www.capterra.com/p/132914/Survicate/) — 4.6 out of 5 ([99 reviews](https://www.capterra.com/p/132914/Survicate/reviews/)) | 6 plans | $49.00 /usage/mo | Available | Available | 4.3 | | [Typeform](https://www.capterra.com/p/137289/Typeform/) — 4.7 out of 5 ([985 reviews](https://www.capterra.com/p/137289/Typeform/reviews/)) | 6 plans | $39.00 /mo | Available | Available | 4.2 | | [Listen360](https://www.capterra.com/p/151950/Listen360/) — 4.8 out of 5 ([57 reviews](https://www.capterra.com/p/151950/Listen360/reviews/)) | 1 plan | $99.00 | Not available | Not available | 4.7 | --- ## Price & value in reviewers' words * * * 5 out of 5 stars > "Price-wise, it has similar features and implementation to a lot of comparable services, but we liked their Intercom integration and team!" Reviewer: Hilary S. Role: Head of Marketing [Check all reviews](https://www.capterra.com/p/151754/Retently-NPS/reviews/)