Who Uses This Software?

Ideal for all business sizes, it is MSP & managed services solution that helps manage multi-location inventory, tickets, reports, and more.

Average Ratings

1 Review

  • 5 / 5

  • 4 / 5
    Ease of Use

  • 4 / 5
    Customer Service

Product Details

  • Starting Price
    Not provided by vendor
  • Pricing Details
    Contact Spiceworks for pricing details.
  • Deployment
    Cloud, SaaS, Web

Vendor Details

  • Spiceworks
  • www.spiceworks.com/
  • Founded 2006
  • United States

About Spiceworks MSP

Managed services software that provides multiple remote networks scanning, tickets management, and activities reporting.

Spiceworks MSP Features

  • Backup Management
  • Billing & Invoicing
  • CRM
  • Dashboard
  • Help Desk
  • Issue Management
  • Live Chat
  • Patch Management
  • Project Management
  • Remote Access
  • Remote Systems Monitoring
  • Scheduling

Spiceworks MSP Reviews Recently Reviewed!

Spiceworks MSP for total free IT management

May 17, 2019

4 / 5
Ease of Use

5 / 5
Features & Functionality

4 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not

Pros: We have had Spiceworks MSP installed on an older PC to run on our network. With this being setup we have had a network scanner, mapper, and IT help desk packaged all into one management place. It ran really well and everyone seemed to like the functionality of the help desk. We were able to update, cost, and even answer tickets through our phones.

Cons: It can be taxing on your network if you have limited bandwidth. Our MSP crashed a few times while trying to apply updates.

Overall: Overall, it is a great system if you have a tight budget and the support is free.