--- title: "FastSpring Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about FastSpring Software - reviews, pricing plans, popular comparisons to other Billing and Invoicing products and more." source_url: "https://www.capterra.com/p/151764/FastSpring/" page_type: "product" language: "en" --- # FastSpring Software Review 2026: Features, Integrations, Pros & Cons Last updated on July 21, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) FastSpring ## What is FastSpring? FastSpring's commerce platform takes the hassle out of back office operations by managing sales tax, VAT filings, billing, order processing, and recurring billing for your commerce business. Thousands of businesses trust FastSpring to keep them compliant and secure while they focus on growing their revenue. ## What is FastSpring used for? [Payment Processing](https://www.capterra.com/payment-processing-software/)[eCommerce](https://www.capterra.com/ecommerce-software/)[Subscription Management](https://www.capterra.com/subscription-management-software/) Top alternative Featured Overall rating Based on 37 user reviews Reviews sentiment Positive 81% Neutral 3% Negative 16% ### Starting price Free trial available Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for FastSpring?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=http://www.fastspring.com&name=FastSpring) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### FastSpring 4.2 (37) VS. [4.6 (3,361)](https://www.capterra.com/p/123889/Stripe/reviews/) Starting Price Contact vendor Starting Price Contact vendor Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 3.7 (37) Ease Of Use 4.5 (26,529) Value For Money 4.0 (37) Value For Money 4.3 (20,374) Customer Service 4.1 (35) Customer Service 4.2 (20,630) ## FastSpring alternatives [4.2 (2,057)](https://www.capterra.com/p/135757/NetSuite/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 85% of reviewers rated it above 4 stars [4.2 (142)](https://www.capterra.com/p/157492/Fattmerchant-Payments-Online/reviews/) Starting price $99.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 79% of reviewers rated it above 4 stars [4.2 (404)](https://www.capterra.com/p/184673/Melio/reviews/) Starting price $25.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 83% of reviewers rated it above 4 stars Highest Rated [PayPal](https://www.capterra.com/p/207944/PayPal/) [4.6 (26,551)](https://www.capterra.com/p/207944/PayPal/reviews/) Starting price $0.29 Per User, Per Month Pricing Options Free Trial Free Version User Rating 94% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/207944/PayPal/) [View all alternatives](https://www.capterra.com/p/151764/FastSpring/alternatives/) ## FAQs about FastSpring Overview ### Which roles and teams benefit most from FastSpring? FastSpring is most used by founders, owners, presidents, and other executives who need to manage global software sales, subscriptions, and revenue operations efficiently. Finance and business operations teams use it to handle billing, taxes, and reporting, while developers and administrators rely on it to integrate ecommerce workflows into product delivery. Answer based on 37 reviews Overview ### What company size and specific industries is FastSpring built for? FastSpring is designed for businesses selling digital products and services, including SaaS companies, online video providers, e-book publishers, and game developers. It is not intended for companies that sell physical products, making it a fit for digital-first teams of any size focused on online commerce. Features and Usability ### What are the key features of FastSpring? FastSpring offers payment processing for ACH, credit card, debit card, and electronic payments, plus subscription billing, recurring invoicing, and dunning management. It also includes catalog management, shopping cart, order management, revenue recognition, tax compliance, fraud detection, and reporting tools such as dashboards, real-time analytics, and customizable reports. Integrations ### Which third-party tools and platforms does FastSpring integrate with? FastSpring integrates with over 40 third-party tools, including Asana, Calendly, ClickUp, Constant Contact, Drip, Eventbrite, GitHub, and Intercom. Its catalog also includes scheduling, marketing, analytics, and form tools such as Acuity Scheduling, Google Analytics 360, Google Docs, Jotform, and Gravity Forms. Answer based on 11 reviews Getting Started and Support ### What training and onboarding options does FastSpring offer? FastSpring provides webinars, documentation, and videos to help teams get started. Webinars support live guided learning, documentation offers written reference material for setup and feature review, and videos provide visual walkthroughs that users can follow at their own pace. Answer based on 2 reviews Getting Started and Support ### What customer support options does FastSpring offer? FastSpring provides Email/Help Desk, FAQ/Forum, Knowledge Base, and Chat support. Users often describe the helpdesk as responsive and ownership-focused, with staff guiding setup issues and resolving problems quickly. Some reviewers note that self-service resources cover many needs, though certain tasks can still take time to figure out. Answer based on 3 reviews Ease of use ### Is FastSpring easy to use? FastSpring works well for basic digital product sales, but many users find the admin experience harder to navigate. Small business teams and developers often mention confusing menus, awkward setup for coupons or carts, and reporting screens that take time to learn, though simple checkout and initial setup feel manageable for some. Answer based on 10 reviews ## Features AI summary Based on 16,165 Billing and Invoicing reviews Capterra data shows that buyers of billing and invoicing software rank the following features as their top priorities: - **Invoice Processing** (**53%** of reviewers rated this feature as critical) - **Invoice Creation** (**55%**) - **Quotes/Estimates** (**56%**) FastSpring supports all three features that reviewers rate most highly: **Invoice Processing**, **Invoice Creation**, and **Quotes/Estimates**. Together, these capabilities help businesses create invoices quickly, manage billing workflows more efficiently, and prepare accurate quotes for customers, allowing teams to handle the full invoicing cycle with better speed and consistency. Invoice Processing 5.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Creation, processing, verification, and execution of invoices till the payment is made Invoice Creation 5.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Create invoices from scratch or have recurring invoices Payment Processing 5.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Accept, record, and reconcile financial transactions Billing & Invoicing 4.0 (5) 60.00% of 5 reviewers that rated this feature as important or highly important Create, manage, and send invoices or bills to customers Online Payments 3.8 (4) 75.00% of 4 reviewers that rated this feature as important or highly important Accept and process online payment transactions Customizable Branding 5.0 (3) 66.67% of 3 reviewers that rated this feature as important or highly important Add customized logos and colors to align with company branding FastSpring 80 features ### All Features - ACH Payment Processing: Accept electronic bank-to-bank transfers using a network called the Automated Clearing House (ACH) - Activity Dashboard: Dashboard to view the status of ongoing processes, identify current incidents and track past activities - Alerts/Notifications: Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges - API: Application programming interface that allows for integration with other systems/databases - Billing & Invoicing: Create, manage, and send invoices or bills to customers - Cancellation Management: Allow customers to cancel their subscription remotely. - Catalog Management: Create and manage digital catalog of products/services with their details, specifications, and price - Client Portal: Private online space that lets businesses securely share documents and provide information access to clients - Compliance Management: Track and manage adherence to policies for any service, product, process, or supplier - Credit Card Processing: Accept and process credit card transactions - CRM: Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system - Customer Accounts: Record customer information, purchase history, and other notes - Customer Database: A collection of customer information such as contact details, demographics, previous interactions, etc. - Customizable Branding: Add customized logos and colors to align with company branding - Customizable Fields: Customize data fields to support various needs and use cases - Customizable Invoices: Invoices that can be tailored according to company's branding, payment terms and personalized information - Customizable Reports: Alter the layout and content of reports - Customizable Templates: Pre-designed layouts that can be customized to match preferences and requirements - Data Import/Export: Import and export data to and from software applications - Data Security: Protect sensitive data for digital privacy - Data Synchronization: Synchronizing data between two or more devices/systems and automatically updating changes to maintain consistency - Data Visualization: Graphical representation of data - Debit/Credit Card Processing: Accept and process credit/debit card transactions - Deferred Billing: Buyer isn't billed until the period is up without any interest charges - Discount Management: Track products that are for sale at a reduced price or part of coupon promotions - Dunning Management: Process of automatically notifying clients when payments fail to ensure invoices are paid - Electronic Payments: Electronically collect payments for goods or services - Email Marketing: Create and send email blasts/campaigns - Email Reminders: Reminders sent via email - Enrollments/Onboarding: Manage the enrollment and onboarding of all new members and accepted applications - Invoice Creation: Create invoices from scratch or have recurring invoices - Invoice History: Store and view prior invoices for each account/client - Invoice Management: Captures invoice data and maintains comprehensive records for auditing and reporting purposes - Invoice Processing: Creation, processing, verification, and execution of invoices till the payment is made - Mobile Access: Access software remotely via mobile devices - Mobile Payments: Clients can submit payments via mobile devices - Multi-Currency: Manage and handle various international currencies - Multi-Language: Manage and support multiple languages - Multi-Period Recurring Billing: Set rebilling periods, charging customers one rate annually or semi-annually, then a better rate afterward, as a subscriber benefit - Multi-Store: Manage multiple teams and operations from a central location - Multiple Payment Options: Process payments via multiple modes directly through the application - Online Invoicing: Create, send, and view electronic invoices - Online Payments: Accept and process online payment transactions - Order Management: Manage and track customer orders for goods, investments, or any other purchases - Payment Fraud Prevention: Tools to prevent payment fraud, such as identity authentication, risk analysis, seller protection, etc. - Payment Options: Offers multiple online payment options such as credit card, Paypal, gift cards, mobile payments, and more - Payment Processing: Accept, record, and reconcile financial transactions - PCI Compliance: Store, process, and transmit cardholder data in compliance with the Payment Card Industry Data Security Standard (PCI DSS) - Product Catalog: Present a catalog of inventory that customers can view - Product Configurator: Customize the specifications of a finished product to meet the particular needs of a customer - Projections: Estimate or forecast of a future scenario based on the study of present trends - Promotions Management: Design, communicate, and distribute incentives to perform a specific action - Quotes/Estimates: Generate quotes or estimates for customers - Real-Time Analytics: Analyze and gain insights into data in real-time - Real-Time Data: Receive data and information in real time - Real-Time Reporting: Active reporting of data and metrics - Recurring Invoicing: Generate recurring invoices - Recurring/Subscription Billing: Automated process of charging customers at regular intervals for repeated access or use of a product or service - Refund Management: Oversee the process of issuing refunds - Reminders: Timed notification for any upcoming task, deadline, appointment, or activity - Reporting & Statistics: Collection, analysis, and representation of numerical data and generation of reports to understand various patterns - Reporting/Analytics: View and track pertinent metrics to find patterns and gain insights from data - Returns Management: Track and facilitate returns of products sold - Revenue Management: Monitor sales and make necessary adjustment in order to increase demand and revenue - Revenue Recognition: An accounting principle that identifies the specific conditions in which revenue is recognized and determines how to account for it. - Sales Order Management: An order generated by a seller to a customer, containing details about products or services - Sales Tax Management: Calculation of consumption tax imposed on the sale of goods/services - Sales Trend Analysis: Analyze the current state of sales data to accurately understand trends and forecast future sales numbers. - Self Service Portal: Online portal through which end users can access the system, manage tasks, or obtain information - Shopping Cart: Checkout of online store - Subscription Management: Process of managing customer subscription lifecycle for a recurring service or a product - Subscription Plan Management: Manage the subscription plans of all active members - Tax Calculation: Calculate tax and make deductions on gross income from sources like wages, investments or self-employment - Tax Compliance: Track tax-related transactions, tax remittance and tax reporting for various groups of employees and contractors - Tax Management: Implementation of various strategies to manage tax obligations via planning and maintaining compliance - Templates: Sample files or documents that could be customized as needed or used as is - Third-Party Integrations: Set up connections to third-party platforms to improve business processes - Transaction History: Record of all transactions such as purchases, deposits, withdrawals and transfers within a specific period - Transaction Monitoring: Monitor or audit historical and current transactions to analyze customer account activities - Usage Tracking/Analytics: Track and interpret metrics on the usage of company resources --- Get Advice We can help you find the software with the features you need. Features 3.9 (37) 3.9 Based on 37 reviews ## Pricing Value for money 4.0 (37) ### Starting price Free trial available Value for money 4.0 (37) 4.0 Based on 37 reviews ## Integrations [ Google Docs](https://www.capterra.com/p/160756/Google-Docs/)[ PayPal](https://www.capterra.com/p/207944/PayPal/)[ Mailchimp](https://www.capterra.com/p/110228/MailChimp/)[ WordPress](https://www.capterra.com/p/131687/WordPress/)[ Asana](https://www.capterra.com/p/184581/Asana-PM/)[ Google Forms](https://www.capterra.com/p/176571/Google-Forms/)[ SurveyMonkey](https://www.capterra.com/p/253516/SurveyMonkey/)[ QuickBooks Online](https://www.capterra.com/p/190778/QuickBooks-Online/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.1 (35) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.1 (35) 4.1 Based on 35 reviews ## User reviews Overall rating 4.2 Based on 37 reviews Filter by rating 5(26) 4(4) 3(1) 2(1) 1(5) Mentioned topic Sorted by most recent KM Katie M. Accounting Marketing and Advertising ### "Avoid FastSpring at all costs! " 1.0 Overall Rating 1.0 1.0 Ease of Use 1.0 1.0 Features 1.0 1.0 Customer Service 1.0 1.0 Likelihood to Recommend 0/10 November 7, 2025 Avoid FastSpring at all costs! This company has gone completely downhill — what was once a decent payment processor has turned into an absolute nightmare. Coming back to them was one of the worst business decisions we’ve made. Their so-called “support” is a joke — no phone number, no real people, just endless email silence or generic copy-paste nonsense when they finally bother to reply. After years of smooth operations with PayPal and Stripe and not a single dispute, FastSpring abruptly shut down our account without warning, explanation, or justification — just a vague message from their useless “risk” team that clearly has no clue what they’re doing. It’s beyond unprofessional; it’s infuriating. If you care about your business, your customers, or basic human communication, stay far away from this disaster of a company. Go with PayPal or Stripe — at least they treat you like a real person. FastSpring is nothing but an unresponsive, robotic mess with zero accountability. And no doubt they’ll respond to this review with their usual hollow apology to save face, but it’s far too late — the damage is done. Pros When we used this years ago it processed payments correctly without issue. However , now it does not process payments. Cons FastSpring.com was used years ago , but now they no longer process our payments and when we email them asking why they provide no reasoning. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. JR Jacob R. President Hospital & Health Care ### "Save yourself the headache and use someone else." 1.0 Overall Rating 1.0 1.0 Ease of Use 1.0 1.0 Features 2.0 2.0 Customer Service 1.0 1.0 Likelihood to Recommend 0/10 September 8, 2025 it was mediocre at best when things were working, they are currently costing me sales since they have turned off our account while they re-verify us. Its been almost 2 weeks while they get around to it I guess. Absolutely terrible. Pros Relatively low fees, there really wasnt much else to like. The onboarding process was slow, support is non-existent. Cons Their tools are primitive, documentation is rarely up to date, implementation takes in depth coding, worst of all, is 2 1/2 years in, fastspring just turns off the account one day because they need to verify our account even though they verified us when we started up. Zero warnings, zero requests for information, and now, over 10 days later and they still have not re-activated our account. Totally unacceptable, we have angry customers, new customers calling in confused why the site isnt working properly and we are just stuck while our "ticket" gets passed around IT purgatory. No support phone numbers, no one we can talk to, just a generic email you send your request to and hope. I expect better for all the money theyve taken from us. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Babatunde O. SEO Marketer Marketing and Advertising ### "Compliant ready without hassle" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 April 17, 2025 We switched from another checkout processor to fastspring a couple of years back and basically it solved all the challenges we had. Worth mentioning is the global tax manageement integration, fast srping eliminated the need for lots of paperworks for us. Pros PCI-DSS compliance was paramount for our clients. Fastsrpring made it easy for our checkout pages to stay compliant without stress. Cons While I understand that the platform is fully focused on slving all finance related challenges. It does not support file hosting for digital items Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. ED Elle D. Company Owner Design ### "I'll be a customer for many years to come. " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 November 11, 2024 All the proiducts are great. I also had a small billing issue but Fastspring were extremely helpful and speedy with their response and fix. Pros I have bought several products via FastSpring now and have been happy every time. Cons I don't have any issues with FastSpring. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. MV Mariia V. Product Manager Internet ### "A pleasant experience using the service" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 August 10, 2024 I used the FastSpring service for 1.5 years. During the integration of the service into our product, I want to highlight the high level of support and onboarding from the FastSpring team. There were technical calls, requirements approvals, etc. We were given a demo of the service and its capabilities. The experience of using the product in our work has been exceptionally positive. Thank you to the developers for such an amazing service! Pros Excellent and easy-to-understand reports in the service. It's especially convenient to work with the Sales report and receive information about subscription payments. Additionally, statistics on failed payments and chargebacks are displayed conveniently. Cons I didn't find any drawbacks. The service is easy and convenient to use in work. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. NE nobert E. Geschäftsführer Chemicals ### "Abonnement Falle" 1.0 Overall Rating 1.0 1.0 Ease of Use 1.0 1.0 Features 1.0 1.0 Customer Service 1.0 1.0 Likelihood to Recommend 0/10 June 24, 2024 Meine Erfahrung ist das gekaufte Artikel keinen Vorteil bezgl. Umsatz bringen Pros Die Tutorials sind soweit ok wenn auch mit viel Text und wenig Inhalt Cons Man bestellt einen Artikel und bekommt einen, zunächst, kostenlosen Artikel dazu. Diesen Kostenlosen Artikel muss man aber kündigen sonst ist er nach 14 Tagen kostenpflichtig Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. AN Anonymous User Responsable de operaciones Environmental Services ### "Software para ecommerce completo con múltiples funciones interesantes" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 0.0 0.0 Likelihood to Recommend 8/10 August 22, 2023 Pros Todas las funcionales que integra, lo que lo convierte en una herramienta muy potente y a la que se le puede sacar mucho partido, ya que no sólo gestiona pagos, sino también facturación entre otras muchas funciones. Cons La facilidad de uso y poder llegar a dominar la aplicación. Se nos hizo pesado muy tedioso y el interfaz de uso es muy mejorable. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. AN Anonymous User President Information Technology and Services ### "Great eCommerce and Subscription management platform" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 5.0 5.0 Customer Service 4.0 4.0 Likelihood to Recommend 9/10 December 2, 2021 Pros We have been using FastSpring for over 6 years now and the first thing that comes to mind is that it is a solid product, that we never have issues with. It just works. I can't say it is complicated in the initial setup. All the necessary testing options are available and they are easy to use. Overall great product with many options to set up your store and integrate with other platforms. Cons I don't have much to say here, except that maybe there is a bit of a learning curve to it if you have no background in setting up subscription-type billing. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. SN Stephane N. president Architecture & Planning ### "Problem of invoice with Fastspring, the Skylum official retailer " 1.0 Overall Rating 1.0 1.0 Ease of Use 1.0 1.0 Features 1.0 1.0 Customer Service 1.0 1.0 Likelihood to Recommend 0/10 December 29, 2020 Pas de facture Pros Laisse le consommateur espérer acheter légalement Cons Pas de facture de société lorsque le consommateur a validé la commande Reasons for choosing FastSpring erreur Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. LO Larry O. President Computer Software ### "No Response - No Purcahse" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 1.0 1.0 Likelihood to Recommend 2/10 June 22, 2020 Pros Nothing yet! Need to first become a user but hard to do when the rep don't reply. Cons We are working towards our final selection. Asked a commercial question a week ago the FastSpring has completely ignored an response. Almost like they don't care if we become a customer or not. First experience before even buy is not a good one! Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. [View all Reviews](https://www.capterra.com/p/151764/FastSpring/reviews/) ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. Popular comparisons [PayPal vs FastSpring](https://www.capterra.com/compare/151764-207944/FastSpring-vs-PayPal) [Stripe vs FastSpring](https://www.capterra.com/compare/123889-151764/Stripe-vs-FastSpring)