# FastSpring Software Pricing, Alternatives & More 2026 | Capterra

> With the help of Capterra, learn about FastSpring Software - reviews, pricing plans, popular comparisons to other Billing and Invoicing products and more.

Source: https://www.capterra.com/p/151764/FastSpring

---

# 

 FastSpring Software Review 2026: Features, Integrations, Pros & Cons

Last updated on March 13, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

Independent research methodology

Capterra’s researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology. [Learn more](https://www.capterra.com/resources/proprietary-data-research/)

How Capterra verifies reviews

Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI. [Learn more](https://www.capterra.com/resources/how-we-verify-reviews/)

How Capterra ensures transparency

Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider’s website. [Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/)

[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews)

FastSpring

## What is FastSpring?

FastSpring's commerce platform takes the hassle out of back office operations by managing sales tax, VAT filings, billing, order processing, and recurring billing for your commerce business. Thousands of businesses trust FastSpring to keep them compliant and secure while they focus on growing their revenue.

## What is FastSpring used for?

[Payment Processing](https://www.capterra.com/payment-processing-software/)[eCommerce](https://www.capterra.com/ecommerce-software/)[Subscription Management](https://www.capterra.com/subscription-management-software/)

Top alternative

Featured

Overall rating

Based on 37 user reviews

Reviews sentiment

Positive

81%

Neutral

3%

Negative

16%

Contact vendor  
for pricing

Free trial  
available

Capterra Shortlist charts the highest-rated and most popular products...

Our "Best of" badge program showcases products with the highest ratings...

Our "Best of" badge program showcases products with the highest ratings...

Do you work for FastSpring?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=http://www.fastspring.com&name=FastSpring)

## Compare with a popular alternative

Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status.

### FastSpring

4.2 (37)

VS.

[4.6 (3,330)](https://www.capterra.com/p/123889/Stripe/reviews/)

Starting Price

Contact vendor

Starting Price

Contact vendor

Free Trial

Free Version

Pricing Options

Free Trial

Free Version

Ease Of Use

3.7 (37)

Ease Of Use

4.5 (26,341)

Value For Money

4.0 (37)

Value For Money

4.3 (20,200)

Customer Service

4.1 (35)

Customer Service

4.2 (20,453)

## FastSpring alternatives

[4.2 (2,007)](https://www.capterra.com/p/135757/NetSuite/reviews/)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

85%

of reviewers

rated it above 4 stars

[4.1 (126)](https://www.capterra.com/p/157492/Fattmerchant-Payments-Online/reviews/)

Starting price

$99.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

76%

of reviewers

rated it above 4 stars

[4.2 (401)](https://www.capterra.com/p/184673/Melio/reviews/)

Starting price

$25.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

83%

of reviewers

rated it above 4 stars

Highest Rated

[PayPal](https://www.capterra.com/p/207944/PayPal/)

[4.6 (26,363)](https://www.capterra.com/p/207944/PayPal/reviews/)

Starting price

$0.29

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

94%

of reviewers

rated it above 4 stars

[Learn More](https://www.capterra.com/p/207944/PayPal/)

[View all alternatives](https://www.capterra.com/p/151764/FastSpring/alternatives/)

## Features

Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically.

Billing & Invoicing

4.0 (5)

60.00% of 5 reviewers that rated this feature as important or highly important

Create, manage, and send invoices or bills to customers

Online Payments

3.8 (4)

75.00% of 4 reviewers that rated this feature as important or highly important

Accept and process online payment transactions

Customizable Branding

5.0 (3)

66.67% of 3 reviewers that rated this feature as important or highly important

Add customized logos and colors to align with company branding

Data Security

3.7 (3)

66.67% of 3 reviewers that rated this feature as important or highly important

Protect sensitive data for digital privacy

Multiple Payment Options

3.0 (2)

50.00% of 2 reviewers that rated this feature as important or highly important

Process payments via multiple modes directly through the application

Transaction Monitoring

3.0 (2)

100.00% of 2 reviewers that rated this feature as important or highly important

Monitor or audit historical and current transactions to analyze customer account activities

FastSpring 80 features

Accept electronic bank-to-bank transfers using a network called the Automated Clearing House (ACH)

Dashboard to view the status of ongoing processes, identify current incidents and track past activities

Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges

Application programming interface that allows for integration with other systems/databases

Create, manage, and send invoices or bills to customers

Allow customers to cancel their subscription remotely.

Create and manage digital catalog of products/services with their details, specifications, and price

Private online space that lets businesses securely share documents and provide information access to clients

Track and manage adherence to policies for any service, product, process, or supplier

Accept and process credit card transactions

Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system

Record customer information, purchase history, and other notes

A collection of customer information such as contact details, demographics, previous interactions, etc.

Add customized logos and colors to align with company branding

Customize data fields to support various needs and use cases

Invoices that can be tailored according to company's branding, payment terms and personalized information

Alter the layout and content of reports

Pre-designed layouts that can be customized to match preferences and requirements

Import and export data to and from software applications

Protect sensitive data for digital privacy

Synchronizing data between two or more devices/systems and automatically updating changes to maintain consistency

Graphical representation of data

Accept and process credit/debit card transactions

Buyer isn't billed until the period is up without any interest charges

Track products that are for sale at a reduced price or part of coupon promotions

Process of automatically notifying clients when payments fail to ensure invoices are paid

Electronically collect payments for goods or services

Create and send email blasts/campaigns

Reminders sent via email

Manage the enrollment and onboarding of all new members and accepted applications

Create invoices from scratch or have recurring invoices

Store and view prior invoices for each account/client

Captures invoice data and maintains comprehensive records for auditing and reporting purposes

Creation, processing, verification, and execution of invoices till the payment is made

Access software remotely via mobile devices

Clients can submit payments via mobile devices

Manage and handle various international currencies

Manage and support multiple languages

Set rebilling periods, charging customers one rate annually or semi-annually, then a better rate afterward, as a subscriber benefit

Manage multiple teams and operations from a central location

Process payments via multiple modes directly through the application

Create, send, and view electronic invoices

Accept and process online payment transactions

Manage and track customer orders for goods, investments, or any other purchases

Tools to prevent payment fraud, such as identity authentication, risk analysis, seller protection, etc.

Offers multiple online payment options such as credit card, Paypal, gift cards, mobile payments, and more

Accept, record, and reconcile financial transactions

Store, process, and transmit cardholder data in compliance with the Payment Card Industry Data Security Standard (PCI DSS)

Present a catalog of inventory that customers can view

Customize the specifications of a finished product to meet the particular needs of a customer

Estimate or forecast of a future scenario based on the study of present trends

Design, communicate, and distribute incentives to perform a specific action

Generate quotes or estimates for customers

Analyze and gain insights into data in real-time

Receive data and information in real time

Active reporting of data and metrics

Generate recurring invoices

Automated process of charging customers at regular intervals for repeated access or use of a product or service

Oversee the process of issuing refunds

Timed notification for any upcoming task, deadline, appointment, or activity

Collection, analysis, and representation of numerical data and generation of reports to understand various patterns

View and track pertinent metrics to find patterns and gain insights from data

Track and facilitate returns of products sold

Monitor sales and make necessary adjustment in order to increase demand and revenue

An accounting principle that identifies the specific conditions in which revenue is recognized and determines how to account for it.

An order generated by a seller to a customer, containing details about products or services

Calculation of consumption tax imposed on the sale of goods/services

Analyze the current state of sales data to accurately understand trends and forecast future sales numbers.

Online portal through which end users can access the system, manage tasks, or obtain information

Checkout of online store

Process of managing customer subscription lifecycle for a recurring service or a product

Manage the subscription plans of all active members

Calculate tax and make deductions on gross income from sources like wages, investments or self-employment

Track tax-related transactions, tax remittance and tax reporting for various groups of employees and contractors

Implementation of various strategies to manage tax obligations via planning and maintaining compliance

Sample files or documents that could be customized as needed or used as is

Set up connections to third-party platforms to improve business processes

Record of all transactions such as purchases, deposits, withdrawals and transfers within a specific period

Monitor or audit historical and current transactions to analyze customer account activities

Track and interpret metrics on the usage of company resources

Get Advice

We can help you find the software with the features you need.

Features

3.9 (37)

3.9

Based on 37 reviews

## Pricing

Value for money

4.0 (37)

### Starting price

Contact vendor  
for pricing

Free trial  
available

Value for money

4.0 (37)

4.0

Based on 37 reviews

## Integrations

[

Google Docs](https://www.capterra.com/p/160756/Google-Docs/)[

PayPal](https://www.capterra.com/p/207944/PayPal/)[

Mailchimp](https://www.capterra.com/p/110228/MailChimp/)[

WordPress](https://www.capterra.com/p/131687/WordPress/)[

Asana](https://www.capterra.com/p/184581/Asana-PM/)[

Google Forms](https://www.capterra.com/p/176571/Google-Forms/)[

SurveyMonkey](https://www.capterra.com/p/253516/SurveyMonkey/)[

QuickBooks Online](https://www.capterra.com/p/190778/QuickBooks-Online/)

Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

## Support, customer service and training options

Customer Service

4.1 (35)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

4.1 (35)

4.1

Based on 35 reviews

## User reviews

Overall rating

4.2

Based on 37 reviews

Filter by rating

5(26)

4(4)

3(1)

2(1)

1(5)

Mentioned topic

Sorted by most recent

KM

Katie M.

Accounting

Marketing and Advertising

### "Avoid FastSpring at all costs! "

1.0

Overall Rating

1.0

1.0

Ease of Use

1.0

1.0

Features

1.0

1.0

Customer Service

1.0

1.0

Likelihood to Recommend

0/10

November 7, 2025

Avoid FastSpring at all costs! This company has gone completely downhill — what was once a decent payment processor has turned into an absolute nightmare. Coming back to them was one of the worst business decisions we’ve made. Their so-called “support” is a joke — no phone number, no real people, just endless email silence or generic copy-paste nonsense when they finally bother to reply. After years of smooth operations with PayPal and Stripe and not a single dispute, FastSpring abruptly shut down our account without warning, explanation, or justification — just a vague message from their useless “risk” team that clearly has no clue what they’re doing. It’s beyond unprofessional; it’s infuriating. If you care about your business, your customers, or basic human communication, stay far away from this disaster of a company. Go with PayPal or Stripe — at least they treat you like a real person. FastSpring is nothing but an unresponsive, robotic mess with zero accountability. And no doubt they’ll respond to this review with their usual hollow apology to save face, but it’s far too late — the damage is done.

Pros

When we used this years ago it processed payments correctly without issue. However , now it does not process payments.

Cons

FastSpring.com was used years ago , but now they no longer process our payments and when we email them asking why they provide no reasoning.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

JR

Jacob R.

President

Hospital & Health Care

### "Save yourself the headache and use someone else."

1.0

Overall Rating

1.0

1.0

Ease of Use

1.0

1.0

Features

2.0

2.0

Customer Service

1.0

1.0

Likelihood to Recommend

0/10

September 8, 2025

it was mediocre at best when things were working, they are currently costing me sales since they have turned off our account while they re-verify us. Its been almost 2 weeks while they get around to it I guess. Absolutely terrible.

Pros

Relatively low fees, there really wasnt much else to like. The onboarding process was slow, support is non-existent.

Cons

Their tools are primitive, documentation is rarely up to date, implementation takes in depth coding, worst of all, is 2 1/2 years in, fastspring just turns off the account one day because they need to verify our account even though they verified us when we started up. Zero warnings, zero requests for information, and now, over 10 days later and they still have not re-activated our account. Totally unacceptable, we have angry customers, new customers calling in confused why the site isnt working properly and we are just stuck while our "ticket" gets passed around IT purgatory. No support phone numbers, no one we can talk to, just a generic email you send your request to and hope. I expect better for all the money theyve taken from us.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Babatunde O.

SEO Marketer

Marketing and Advertising

### "Compliant ready without hassle"

5.0

Overall Rating

5.0

5.0

Ease of Use

4.0

4.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

8/10

April 17, 2025

We switched from another checkout processor to fastspring a couple of years back and basically it solved all the challenges we had. Worth mentioning is the global tax manageement integration, fast srping eliminated the need for lots of paperworks for us.

Pros

PCI-DSS compliance was paramount for our clients. Fastsrpring made it easy for our checkout pages to stay compliant without stress.

Cons

While I understand that the platform is fully focused on slving all finance related challenges. It does not support file hosting for digital items

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

ED

Elle D.

Company Owner

Design

### "I'll be a customer for many years to come. "

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

November 11, 2024

All the proiducts are great. I also had a small billing issue but Fastspring were extremely helpful and speedy with their response and fix.

Pros

I have bought several products via FastSpring now and have been happy every time.

Cons

I don't have any issues with FastSpring.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

MV

Mariia V.

Product Manager

Internet

### "A pleasant experience using the service"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

August 10, 2024

I used the FastSpring service for 1.5 years. During the integration of the service into our product, I want to highlight the high level of support and onboarding from the FastSpring team. There were technical calls, requirements approvals, etc. We were given a demo of the service and its capabilities. The experience of using the product in our work has been exceptionally positive. Thank you to the developers for such an amazing service!

Pros

Excellent and easy-to-understand reports in the service. It's especially convenient to work with the Sales report and receive information about subscription payments. Additionally, statistics on failed payments and chargebacks are displayed conveniently.

Cons

I didn't find any drawbacks. The service is easy and convenient to use in work.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

NE

nobert e.

Geschäftsführer

Chemicals

### "Abonnement Falle"

1.0

Overall Rating

1.0

1.0

Ease of Use

1.0

1.0

Features

1.0

1.0

Customer Service

1.0

1.0

Likelihood to Recommend

0/10

June 24, 2024

Meine Erfahrung ist das gekaufte Artikel keinen Vorteil bezgl. Umsatz bringen

Pros

Die Tutorials sind soweit ok wenn auch mit viel Text und wenig Inhalt

Cons

Man bestellt einen Artikel und bekommt einen, zunächst, kostenlosen Artikel dazu. Diesen Kostenlosen Artikel muss man aber kündigen sonst ist er nach 14 Tagen kostenpflichtig

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

AU

Anonymous User

Responsable de operaciones

Environmental Services

### "Software para ecommerce completo con múltiples funciones interesantes"

5.0

Overall Rating

5.0

5.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

0.0

0.0

Likelihood to Recommend

8/10

August 22, 2023

Pros

Todas las funcionales que integra, lo que lo convierte en una herramienta muy potente y a la que se le puede sacar mucho partido, ya que no sólo gestiona pagos, sino también facturación entre otras muchas funciones.

Cons

La facilidad de uso y poder llegar a dominar la aplicación. Se nos hizo pesado muy tedioso y el interfaz de uso es muy mejorable.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

AU

Anonymous User

President

Information Technology and Services

### "Great eCommerce and Subscription management platform"

5.0

Overall Rating

5.0

5.0

Ease of Use

4.0

4.0

Features

5.0

5.0

Customer Service

4.0

4.0

Likelihood to Recommend

9/10

December 2, 2021

Pros

We have been using FastSpring for over 6 years now and the first thing that comes to mind is that it is a solid product, that we never have issues with. It just works. I can't say it is complicated in the initial setup. All the necessary testing options are available and they are easy to use. Overall great product with many options to set up your store and integrate with other platforms.

Cons

I don't have much to say here, except that maybe there is a bit of a learning curve to it if you have no background in setting up subscription-type billing.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

SN

Stephane N.

president

Architecture & Planning

### "Problem of invoice with Fastspring, the Skylum official retailer "

1.0

Overall Rating

1.0

1.0

Ease of Use

1.0

1.0

Features

1.0

1.0

Customer Service

1.0

1.0

Likelihood to Recommend

0/10

December 29, 2020

Pas de facture

Pros

Laisse le consommateur espérer acheter légalement

Cons

Pas de facture de société lorsque le consommateur a validé la commande

Reasons for choosing FastSpring

erreur

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

LO

Larry O.

President

Computer Software

### "No Response - No Purcahse"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

1.0

1.0

Likelihood to Recommend

2/10

June 22, 2020

Pros

Nothing yet! Need to first become a user but hard to do when the rep don't reply.

Cons

We are working towards our final selection. Asked a commercial question a week ago the FastSpring has completely ignored an response. Almost like they don't care if we become a customer or not. First experience before even buy is not a good one!

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

[View all Reviews](https://www.capterra.com/p/151764/FastSpring/reviews/)

## Top-rated software of 2026

### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.

Popular comparisons

[PayPal vs FastSpring](https://www.capterra.com/compare/151764-207944/FastSpring-vs-PayPal)

[Stripe vs FastSpring](https://www.capterra.com/compare/123889-151764/Stripe-vs-FastSpring) 

Independent research methodology

Capterra's researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology.

[Learn more](https://www.capterra.com/resources/proprietary-data-research/)

How Capterra verifies reviews

Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI.

[Learn more](https://www.capterra.com/resources/how-we-verify-reviews/)

How Capterra ensures transparency

Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider's website.

[Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/)