# Page 2 | FastSpring Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 2 - Is FastSpring the right Billing and Invoicing solution for you? Explore 37 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/151764/FastSpring/reviews

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FastSpring

4.2 (37)

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Last updated March 13th, 2026

# Page 2 - Reviews of FastSpring

## Showing most helpful reviews

Showing 26-37 of 37 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

RW

Ray W.  
Owner  
Computer Software  
Used the software for: 2+ years

### "Great Service"

September 13, 2018

5.0

It's like having my very own accounting service for my sales. They take care of everything including paying all of the states sales tax. Wow a load off of me. Thank You FastSpring.

Pros

Everything. They take care of everything including paying all of the states sales tax. Great customer service.

Cons

Have not found any.

Review Source

Trinayan C.  
Business Admin  
Design  
Used the software for: 1-2 years

### "Best platform for digital products"

November 27, 2019

5.0

FastSpring rules if you use it for digital products. Be it small one time purchases or recurring payments, it is super easy to use and intuitive. The fees are reasonable too.

Pros

The features it offer for digital products and the multiple payment processing options are top-class in this segment.

Cons

Nothing much to dislike about this. I would still like better integration with physical products. Currently I use it only for digital products.

Review Source

Response from FastSpring

December 12, 2019

Hi Trinayan, thank you for your great feedback. We're thrilled you're part of our FastSpring community, and we look forward to continuing to be your growth partner!

MN

Marcin N.  
Softare Engineer  
Information Services  
Used the software for: 2+ years

### "good fit for my needs"

November 9, 2018

5.0

Pros

I use it to monetize a side project. I migrated from Plimus in 2013 and FastSpring is much better in every aspect.

Cons

Most of the time it's a self-service and I don't get any questions from clients. But from time to time, usually when European academic or government institutions are involved, I get requests for an official quotation, or I'm asked how to get a pdf version of an invoice (it's possible but not obvious), or how to pay by bank transfer (also possible but often a client cannot sort it out themself). But all this is not a big deal and FastSpring has a great helpdesk.

Review Source

MH

Martin H.  
Myself  
Computer Software  
Used the software for: 2+ years

### "Great!"

November 12, 2018

5.0

I\`m selling my products (www.desksoft.com) with FastSpring as my primary ecommerce partner.

Pros

Great customer support, reasonable fees.

Cons

Fees could be lower, but still good value for the money.

Review Source

VR

Verified Reviewer  
Dirigeant  
Information Technology and Services  
Used the software for: 2+ years

### "Efficient, easy to setup, flexible, excellent support"

November 8, 2018

5.0

No problems come from FastSpring, it's the main interest, each time I want to make something with FS, it's easy and fast to implement. A question ? The support answers efficiently.

Pros

\-plents of features -flexible -support

Cons

\-nothing

Review Source

VR

Verified Reviewer  
Project Manager  
Translation and Localization  
Used the software for: Less than 6 months

### "Good for creative product dedicated pages"

September 16, 2018

5.0

Pros

Very modern tool to support ecommerce and lead gen

Cons

can get confusing at times especially when integrating with other websites

Review Source

KD

Ken D.  
CEO & Founder  
  
Used the software for: 6-12 months

### "Slightly disappointing considering the pricing"

July 17, 2018

3.0

Pros

Good overviews in terms of recurring revenue Market leader with a trusted brand Quite complete in terms of features

Cons

Limited options in terms of automation Does not handle renewals the way it should We ended up switching to Paddle

Review Source

PN

Paul N.  
Business Analyst  
Environmental Services  
Used the software for: 2+ years

### "Overall very positive. Site is a little clunky. Searching for previous transactions is hit or miss."

July 17, 2018

4.0

It works very well and Fastspring deals with a lot of stuff that I don't want to.

Pros

It is stable. Reporting features are good. Lots of functionality. I've never had any problems with errors, etc. It just works.

Cons

Admin interface is not intuitive. I sometimes have to hunt around or use trial and error to get something to work. Setting up coupons is awkward. I would say that the admin site was designed by programmers and not end-users. Needs some work on the usability side.

Review Source

nE

nobert E.  
Geschäftsführer  
Chemicals  
Used the software for: Less than 6 months

### "Abonnement Falle"

June 24, 2024

1.0

Meine Erfahrung ist das gekaufte Artikel keinen Vorteil bezgl. Umsatz bringen

Pros

Die Tutorials sind soweit ok wenn auch mit viel Text und wenig Inhalt

Cons

Man bestellt einen Artikel und bekommt einen, zunächst, kostenlosen Artikel dazu. Diesen Kostenlosen Artikel muss man aber kündigen sonst ist er nach 14 Tagen kostenpflichtig

Review Source

AR

Austin R.  
Owner  
  
Used the software for: 2+ years

### "Good platform to accept payments"

July 17, 2018

4.0

Pros

Easy to set up and start accepting payments. My experience getting started and dealing with support was positive.

Cons

The dashboard and UI are dated and could use an update. The payment pages also have a slightly dated feel.

Review Source

LO

Larry O.  
President  
Computer Software  
Used the software for: I used a free trial

### "No Response - No Purcahse"

June 22, 2020

5.0

Pros

Nothing yet! Need to first become a user but hard to do when the rep don't reply.

Cons

We are working towards our final selection. Asked a commercial question a week ago the FastSpring has completely ignored an response. Almost like they don't care if we become a customer or not. First experience before even buy is not a good one!

Review Source

SN

Stéphane N.  
president  
Architecture & Planning  
Used the software for: I used a free trial

### "Problem of invoice with Fastspring, the Skylum official retailer "

December 29, 2020

1.0

Pas de facture

Pros

Laisse le consommateur espérer acheter légalement

Cons

Pas de facture de société lorsque le consommateur a validé la commande

Reason for choosing FastSpring

erreur

Review Source

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