# Inventory Planner Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Is Inventory Planner the right Inventory Control solution for you? Explore 70 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/151776/Inventory-Planner/reviews --- Inventory Planner 4.6 (70) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 2nd, 2026 # Reviews of Inventory Planner Ease of use 4.5 Customer Service 4.6 ## Pros and Cons in Reviews FA Frank A Head of DigitalBusiness Supplies and Equipment, 11 - 50 employeesUsed the software for: More than 2 years. “We originally adopted Inventory Planner to fill Brightpearl’s lack of native assemblies before transitioning to its true strength in forecasting, and that’s where the software has proven its value.“ March 21, 2026 mf mariano f Supply Chain ManagerMusic, 51 - 200 employeesUsed the software for: More than 2 years. “Limited flexibility in customs reports, which may make it harder to adapt to specific market or regulatory requirements.“ December 8, 2025 DP Dipesh P Managing DirectorRetail, 11 - 50 employeesUsed the software for: 6-12 months. “It has allowed us to correctly forecast the stock required for the given lead time and days of stock which we require which has meant that our out of stock days on items has reduced dramatically and also allows us not to overstock.“ October 13, 2025 DP Dipesh P Managing DirectorRetail, 11 - 50 employeesUsed the software for: 6-12 months. “The only issue that we have had is that sometimes the reports do not work out of the box so some configuration on the data is required in order to get the information that you require.“ October 13, 2025 JB James B DirectorRetail, 2 - 10 employeesUsed the software for: 1-2 years. “Inventory Planner has greatly assisted us, leading to few stock-outs and the ability to better deal with surges in customer demand.“ July 23, 2025 mf mariano f Supply Chain ManagerMusic, 51 - 200 employeesUsed the software for: More than 2 years. “Reports may not be easily understandable for employees who don't use the tool on a daily basis, potentially causing confusion or requiring extra training.“ December 8, 2025 LG Lee G Commercial ManagerRetail, 11 - 50 employeesUsed the software for: More than 2 years. “Extremely easy to get lost within the data in a good way, find ourselves spending hours reviewing the data points for products and categories and showing us the areas that are working and the ranges that arent.“ December 24, 2025 PP Paige P General Manager of OperationsRetail, 11 - 50 employeesUsed the software for: Less than 6 months. “The system has taken over multiple spreadsheets by multiple people.“ September 11, 2025 ## Showing most helpful reviews Showing 1-25 of 70 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use Andy R. Head of IT Retail Used the software for: 2+ years ### "Excellent service for staying on top of purchasing" April 14, 2022 5.0 We needed to identify what was selling, what was dead stock and what we likely to run out of before the next delivery arrived. With long lead times this is tough to manage but IP has really helped us step the business up. Pros \* Easy to get started, although takes some work to set it as needed \* Excellent API for automating works flows \* Pricing and automated price reduction when your stocked items falls \* Summary level and detail drill downs allow questions to be answered and reviewed in one place \* First rate suppport team Cons \* Company has grown quickly and there have been occasional bugs or issues that have impact on availability \* reconciling invoices against POs is tricky as there are not enough "extra charges" boxes and no way to reconcile multiple invoices against a single unless you keep a separate record outside of IP Review Source Response from Sage June 13, 2022 Hi Andy! Thanks for sharing this review with other users, so more customers can discover how IP can be a great asset for their business and how IP has helped your business. Feel free to let us know if you need any help with anything! The inventory Planner Team LG Luke G. Stock Control Manager Retail Used the software for: 1-2 years ### "Inventory Planner - Good Software" June 26, 2025 4.0 Good. I have used this software for a year now, and have just renewed our contract, due to the product working well for our business needs. Pros Overall product is very good for our business needs. We did have initial teething problems, which were quickly rectified by the team to ensure the forecast works better for us. Additionally, my account managers \[sensitive content hidden\] have only ever been helpful, and have guided me along the way with anything I was unsure on. Cons Missing some aspects to provide better forecasting (e.g, ignoring periods where an item is in the sale thus falsely inflating R.O.S, or ability to deduct smaller PI's from a larger one). Review Source Response from Sage July 22, 2025 Hey Luke, Thanks for this thoughtful feedback, it’s great to hear Inventory Planner by Sage continues to serve your business well, and we really appreciate the trust you’ve placed in us by renewing. I’m glad the team could help smooth things out early on, and that your Account Manager has been a solid source of support throughout. The points you’ve raised around forecasting are helpful too—we’re always looking to refine how the platform handles edge cases like discounted sales and partial purchase orders. Insights like yours help shape what comes next. Thanks again for being part of the journey! Best regards, Ade Inventory Planner by Sage Team NK Nick K. CPO Apparel & Fashion Used the software for: 1-2 years ### "Great when it works...infuriating when you need customer service" April 13, 2022 3.0 Was good until the massive holes in their CS capacity became apparent. We can't have this much liability in a system that is so integral to our business planning. Ugh. Pros It mostly does what it needs to, except when it doesnt. Cons My biggest gripe is with the customer support. It's simply not designed to be able to manage wide scale issues with their system. They have no direct phone number to call, and their chat system is a queue, meaning they get to you when they get to you. This isnt such a big issue with small problems with single accounts, but when they have a system issue effecting many accounts it means replies take days...and those replies are short and terse without offering any resolution. Right now the system has been an issue for about 1 week. Their "resolution" to the wide-spread issue was to move to a restore point from many days before the problem occurred. This means all the data that was input in the interim is missing. This means I have 15 missing POs. This means my inventory check-in from the past however many days is no longer accurate. These problems will persist for months as we discover them. The reply from their support....what reply? We are looking at other systems for management because we cannot operate a business like this. Reason for choosing Inventory Planner It had the features we wanted at a good price. Review Source Response from Sage April 18, 2022 Hi Nick, we truly apologize for the inconveniences caused by the recent server incident. The disruption was unanticipated and impacted many users. Our teams jumped into immediate action to investigate the cause, and I'm glad to say that a lot of progress has already been made to safeguard against a similar situation in the future. Being responsive to our customers has always been a top priority for us, and it was just as much the case with the recent server incident. Your team has opened over 35 conversations with IP Support - with response times averaging under 6 hours. While we cannot always guarantee immediate responses, we remain diligent and are proud to offer turnaround times that are much quicker than average. I sent a thorough message over earlier today to further explain the issue, our corrective steps, and reasons why this particular issue couldn't be resolved more quickly. Please let us know if you have any questions, or if you'd like to chat through any details. KA Keivan A. Ecommerce manager Consumer Electronics Used the software for: 2+ years ### "Saves valuable time and improves your inventory management, it does what it says it will do!" February 25, 2026 5.0 Pros Works well, saves valuable time and provides good insights, it has improved our inventory management for sure. Cons It is on the higher price range even though it still is the best software, some small details of features to improve but their team is constantly working to improve the software. Review Source Response from Sage March 16, 2026 Thank you for sharing your feedback! We’re glad to hear Brightpearl is helping save time, provide valuable insights, and improve your inventory management. That’s exactly the impact we aim to deliver for growing businesses. We also appreciate your honest comments around pricing and feature enhancements. Feedback like this helps guide our ongoing improvements, and our team is continually working to refine and expand the platform. Thanks again for your support. We’re excited to continue supporting your business as it grows. MK Marion K. Operations Manager Retail Used the software for: 2+ years ### "Inventory Planner" December 15, 2025 5.0 Overall a good experience. Online help is very good and generally you can resolve issues very quickly. Pros It is great to see all the sales forecast in one place. We are continually learning how works and continually optimising it Cons The planning board could be bigger and sometimes you need to go to several different screens to find out the information. Review Source Response from Sage January 7, 2026 Thank you for sharing your experience! We're glad Inventory Planner is helping you centralize your sales forecasts and continuously optimize your planning. It’s great to hear that our online support has been helpful and that issues are resolved quickly. We also appreciate your feedback on the planning board and navigation. Insights like these help us prioritize improvements and make the workflow even smoother. Thanks again for your thoughtful review and for being part of the Inventory Planner community! MG Mariusz G. director Cosmetics Used the software for: 6-12 months ### "Consistently proven to be a powerful tool for demand forecasting" July 23, 2025 5.0 We’ve been using for over a year, and it has consistently proven to be a powerful tool for demand forecasting and stock replenishment. It handles complex multi-supplier environments with ease—we manage over 3,000 SKUs across 20+ suppliers—and its predictive models have notably increased our ordering precision. A key advantage is the ability to import external data via Google Sheets, enabling us to implement custom logic and accommodate edge-case workflows that fall outside the scope of built-in connectors. The reporting capabilities are comprehensive, with flexible filters and export functions that facilitate in-depth analysis. Since adopting the platform, we’ve streamlined our procurement processes and significantly reduced excess inventory. Pros 1\. Custom Integration Flexibility: Supports external data feeds via Google Sheets, allowing custom workflows beyond built-in connectors. 2. Scalable Replenishment Planning: Effectively manages complex demand forecasting across thousands of SKUs and multiple suppliers, reducing overstock and saving time. Cons Custom Feed Performance: While the ability to use Google Sheets for custom data feeds is valuable, the sync process can be slow for large datasets. A direct database integration feed would offer better performance and scalability. Review Source JB James B. Director Retail Used the software for: 1-2 years ### "It's been a really useful addition to our business " July 23, 2025 5.0 We signed up to to improve forecasting and stock supply for a retail location, ecommerce store and Amazon FBA. Previously all of this work was done in spreadsheets, but rapid business expansion and an increase in suppliers made this process increasingly laborious. Inventory Planner has greatly assisted us, leading to few stock-outs and the ability to better deal with surges in customer demand. Pros Required replenishment is automatically flagged based on historical demand, making it easy to identify the lines which need some attention. Forecasts are accurate and the per-SKU 'dashboard' summarises a lot of information in one place. PO creation is quick and very customisable. The overstock feature gives us a steer on which lines require some promotion. Cons Having mastered the basics, there's a sense that we could be getting more out of the system. But there's no clear path to achieving that without sitting through hours and hours of webinars in the hope of spotting the nuggets of information we'd find useful. Some of the UX in product/bundle setup isn't as intuitive as it could be. Review Source Response from Sage August 1, 2025 Hi James, Thanks for sharing such a detailed review! It’s great to hear how Inventory Planner has helped you move beyond spreadsheets and stay ahead of demand across multiple sales channels. We're glad the replenishment alerts, forecasting tools, and PO customization have made a real difference. We also appreciate your thoughts on usability and learning resources—your feedback helps us improve. If you'd like tailored guidance without the webinar deep dive, our support team is always happy to help! Thanks again! Kindest regards, Ade Inventory Planner by Sage Team KC Kahli C. Operations Manager Retail Used the software for: 1-2 years ### "IP is easy to use and makes creating and managing stock orders seamless" September 15, 2025 5.0 is a valuable and reliable tool that streamlines stock order management, improves accuracy, and supports more effective planning. Combined with its ease of use and strong support, it is an essential part of our workflow. Pros is easy to use and makes creating and managing stock orders seamless. Reporting is clear, fast to load, and provides useful insights for planning. The definitions page and support chat offer quick access to helpful guidance. Overall, it saves time and simplifies the stock management process. Cons A few small improvements could enhance the platform, such as the ability to create shared filters for stock order views accessible to the whole team. It would also be beneficial if reports could be downloaded with images instead of links, and if invoices could be attached directly to stock orders. These are minor issues but would add extra value. Review Source Response from Sage November 20, 2025 Thank you for sharing your experience with Inventory Planner! We're glad to hear the platform has made stock management simpler and that reporting and guidance tools have been helpful. We also appreciate your thoughtful suggestions around shared filters, downloadable reports with images, and attaching invoices to stock orders. These are great ideas, and we’ve shared them with our product team. Thanks again for your feedback, we’re grateful to have you with us! TT Tiffany T. Director Apparel & Fashion Used the software for: 1-2 years ### "Absolutely worth every dollar." July 28, 2025 5.0 Using has brought a real sense of clarity and control to our business. The platform helped us make confident, data-backed decisions across inventory, forecasting, and even marketing support. It’s given us back time, improved our profitability, and made planning feel a lot less overwhelming. Pros Absolutely worth every dollar. has been a game-changer for our business — the value for money is exceptional. It’s intuitive and easy to use, and has streamlined our inventory management, data analysis, and even marketing planning. A special shoutout to \[sensitive content hidden\], our account manager, who has been incredibly helpful and responsive whenever we’ve needed support. The customer service, especially via email, is top-notch and genuinely supportive. Highly recommend for any growing e-commerce business looking to take the guesswork out of planning. Cons I'm in Australia so setting up a video call sometimes is a challenge due to the time difference, there are times when a call would be quicker than an email but not a deal breaker for us. Review Source Response from Sage August 1, 2025 Hi there Tiffany! Thanks so much for your glowing review! We're thrilled Inventory Planner has brought clarity, confidence, and real value to your business. It's great to hear how it's supported your growth across inventory, forecasting, and even marketing. We appreciate your note on time zones—while email works well, we’ll keep striving to make support as accessible as possible. Thanks again for the recommendation! Kindest regards, Ade Inventory Planner by Sage Team AR Andrew R. Purchasing Retail Used the software for: 2+ years ### "Inventory Planner is a valuable resource." April 3, 2025 5.0 is now a fundamental tool in our daily operation. It has made our purchasing process much more efficient. Support is always only a few minutes away if needed. Pros Reporting (especially Inventory KPI report) and transparency of stock levels within the Replenishment function have added a lot to our operations. With , our warehouse stock holding has decreased significantly. Stock turn has improved greatly allowing us to focus on investment in new lines. Cons No automation for purchase orders, only email reporting options. Review Source Response from Sage April 11, 2025 Hi Andrew, Thank you for sharing your experience with Inventory Planner. We're thrilled to know that our software has become an integral part of your daily operations, helping to streamline your purchasing process and optimize your stock management. It's great to hear how our reporting features and overall system transparency have contributed to a more efficient system allowing you to focus on new growth opportunities. We're also grateful for your honest feedback regarding the current options for order automation. Our team is always working on ways to enhance lnventory Planner, and your input is essential in guiding our future updates. Thanks again for choosing Inventory Planner and for your kind words about our support team. We're here to help whenever you need us, please don't hesitate to reach out. Best regards, Ade Inventory Planner by Sage Team MD Mark D. Head of Operations Furniture Used the software for: 2+ years ### "Inventory Planner - very capable solution" March 26, 2025 4.0 We were using IP for 4 years prior to moving to Brightpearl, and have continued to use IP for our purchase order generation, plus relying on it for a full stock and sales history going back to go-live date. Our sales are somewhat unpredictable due to growth so we tend to do our forecasting 'off platform' but for the monthly cost we haven't found a credible alternative and would recommend it. Pros Full and comprehensive stock and sales history, reportable at any month-end in the past. Quick, helpful and responsive support team. Full audit trail for Purchase Order generation and updates. Cons We're a small and rapidly growing company and this makes our forecasting something we need to do more manually, off the platform. Review Source Response from Sage April 4, 2025 Hi there Mark, Thank you for taking the time to share your experience! We’re delighted to hear how Inventory Planner has supported your stock and sales history tracking and streamlined your Purchase Order process. It’s wonderful to know that it continues to be valuable for your operations despite the challenges of rapid growth. It is also great to hear that your business is growing ❤ We truly appreciate your recommendation and your thoughtful feedback on forecasting. Insights like these help us understand how we can improve to better meet the needs of growing businesses. Thank you so much for your support! Very best regards, Ade Inventory Planner by Sage Team KH Katrina H. Logistics Manager Consumer Goods Used the software for: 1-2 years ### "Sounds like a plan with Inventory Planner" April 25, 2025 5.0 Overall, this system is great. They have made managing our inventory so much easier. Pros This system makes our inventory process from start to finish easier by having the functions we were manually doing being automated. Cons When we first implemented this, we had some employees that needed extra time understanding this system, which is understandable. Review Source Response from Sage May 2, 2025 Hey Katrina, Thanks so much for the great feedback! We’re really glad to hear Inventory Planner has helped simplify your inventory process—it’s exactly what we aim for. We totally get that it can take a bit of time for teams to get comfortable with new software, and we’re always here to support that transition. We really appreciate you sticking with it, and we’re thrilled it’s now making managing your inventory levels so much easier! 🙂 Please reach out if we can help with anything at all! Best regards, Ade Inventory Planner by Sage Team Ben S. Operations Manager Retail Used the software for: 6-12 months ### "Very easy to use. Very quick and accurate - has almost eliminated out of stock for us" October 22, 2020 5.0 Outstanding. For the price, the customer support, the training webinars and youtube videos, detailed documentation - it really is unrivalled and we have tried so many different systems. Thoroughly recommend! Pros It is very fast, never having to wait around for it to load up and recompute constantly. It syncs all the data in the background every few hours which means rapid use. The forecasting is top notch and takes into account so many variables, seasonality, vendor/product growth and much more and then simply advises you the amount to order. Again based on minimum order quanties, carton quantities, pack sizes etc. This makes for easier ordering and our suppliers appreciate our Purchase Orders matching their systems. also integrates seemlessly to a ton of different systems which we also use and makes it very fast and easy to use for the whole team. You can also export orders and data very fast to excel/csv, we can pull data from tens of thousands of products with all their forecast data from inventory planner to excel in less than ten seconds. Cons Nothing! Genuinely nothing at all, just wish I had found it sooner. Review Source Response from Sage October 26, 2020 Thanks so much for your feedback! We love to hear that Inventory Planner has helped to eliminate stockouts. AK Adam K. Ops Manager Consumer Electronics Used the software for: 2+ years ### "Essential. The best method for forecasting and inventory level management" November 7, 2022 5.0 Pros Super easy to use and just plain fun! I like the way it tracks bundles and assembles, and lets me know how much to stock of each component Cons I didn't find it sooner! This seriously makes me look like I know what I'm doing :) Review Source Response from Sage December 2, 2022 Hi there Adam, Thank you so much for your review! It's great to hear that you're having so much fun using Inventory Planner and how useful it is with keeping track of your products and materials. PS: Don't worry, we'll keep your secret! ;) Thanks again, Tom (Inventory Planner) VR Verified Reviewer Purchasing Inventory Manager Luxury Goods & Jewelry Used the software for: 6-12 months ### "Did not work for us" September 24, 2019 3.0 We ended up cancelling our subscription, as the daily emails (seemingly a wonderful idea) only created more work and confusion. It wasn't worth the cost. Pros \- daily emails give insight into out of stock and low stock items, makes it easy to react to conditions. Emails are highly customizeable to narrow into what you want to see. - incredible reporting tool, lots of insights and factors you can add into reports (such as taking into account sales and holidays and how that impacts demand numbers) - great way to narrow down and analyze individual skus, sales history and forecasting - integrated seamlessly with Magento Cons \- daily emails can be off by a day. Tried working with customer support on this (for example, item was out of stock, came back in, is up and available on website, but daily email the next day still shows it out of stock). Customer support unable to fix, created more work having to look into individual skus. Review Source RM Ryan M. Co-Owner Consumer Goods Used the software for: Less than 6 months ### "Great Product" June 10, 2019 5.0 Very quick and easy to understand where your inventory problems are at, how much you should be ordering, and alerts to bring issues to your attention proactively. Pros The ease of navigating your entire inventory picture is hard to beat. They've done a great job with all relevant info at your fingertips and with lots of customizability on what info to show, and pop-ups with other critical info to condense a lot of information in a compact area. Just one example is the Demand Planning capability: It allows you to see at a glance whether you've had stock-outs of a product in the last X months, how many units per month you've sold, incorporates that into a forecast, but then also allows you to simply see that info and make your own determination for demand. In that same Replenishment area of the product, you can see shipments you have on the way and when they're scheduled to arrive, how many days/months of stock you have and PO cover ordered, etc...It will even take into account how much you're going to lose in sales dollars per day if you stock out. All of this integration with BrightPearl is excellent. We haven't even scratched the surface of the reporting features yet, but they are plentiful. Support has also been excellent and they've added features we needed based on our feedback. Cons Purchase orders could use a bit more customizability. A few more custom fields so that we can add extra info on line-by-line basis as needed would be great. Review Source Response from Sage June 13, 2019 Thank you for your review and feedback, Ryan. We're working on improvements to the purchase order now so that it will be more customizable. It's great to see your store growing! FM Frank M. Director Consumer Goods Used the software for: 1-2 years ### "Perfect forecasting software to help you scale and mitigate OOS risk" July 20, 2020 5.0 We continue to be pleased with our experience and there is certainly more functionality to be explored, if we can invest more time I am sure we can get more value from the software. Pros The onboarding and patience of \[SENSITIVE CONTENT HIDDEN\] and the team has been second to none. They invested time into understanding our issues and find solutions for the complexity encountered in our business. The software is good value for money as we have limited time to spend on forecasting, IP helps us keep us in check and identify OOS risks. It also helps us forecast demand across multiple warehouses which are fed from our main warehouse. It's a good bolt on for anyone using Unleashed inventory software. Cons It can be a bit slow at refreshing but this is a minor issue! Review Source Response from Sage July 28, 2020 Thanks for your feedback, Frank! Always a pleasure to work with you. -Jill and the Inventory Planner team CR Charlotte R. Business Development Manager Retail Used the software for: Less than 6 months ### "Great software and customer support!" March 14, 2023 4.0 Pros The amount of useful features! It's a great tool for Inventory Management and analysis. Cons I thought that during the implementation phase we would have a contact person to have a call with in case of an issue. Our assigned project manager was very slow in responding and not really helpful in fixing certain issues. So I think the implementation phase is a bit overpriced. However, the Customer Support team is very helpful and can be contacted via mail or chat. Review Source Response from Sage March 17, 2023 Hi there Charlotte, Thank you for your review, we really appreciate it! It's great to hear that it's supporting your reporting and inventory management. Thank you raising the point about your implementation project manager. This isn't the typical feedback we get at all so I'll look into this and see what happened. Thank you, Tom (Inventory Planner by Sage) aP antonia P. Logistics Manager Food & Beverages Used the software for: Less than 6 months ### "User Friendly in critical conditions" July 12, 2023 5.0 Pros The product is easy to use, I like because it keeps all my list of things to do in place. Cons I have to continue to learn about the system so I can better review its cons Review Source Response from Sage July 28, 2023 Hi Antonia, Thank you so much for your feedback, we really appreciate it! It's great to hear how user-friendly you're finding Inventory Planner, and how it makes it easy to keep on track of your tasks. Thank you again, Tom (Inventory Planner) GL Guy L. Operations Manager Automotive Used the software for: 6-12 months ### "Invaluable tool for stock management" July 21, 2020 5.0 helps us keep stock at the optimum levels, thus avoiding unavailable items and or dead stock. Pros The abilty to set stocking parameters by groups and or individual items is a must in tracking stock. Cons We build prudcts internally to make another product for sale. Would like to be able to generate an internal build/assembely order, as opposed to an externall purchase order. Review Source Response from Sage July 28, 2020 Hi Guy, Thanks for your feedback! We do have functionality to build an assembly within Inventory Planner, so we'll follow up with you directly about that. -Jill and the Inventory Planner team MB Mary B. Supply Chain Coordinator Apparel & Fashion Used the software for: 1-2 years ### "Great for Seasonal Forecasting" July 20, 2020 4.0 Pros I really like the forecast setting of . It is great that you can customize the forecast down to the variant level. It is extremely beneficial in trying to plan for growth of the upcoming months, seasons, or years. Cons The software does not link to our back office system, so create CVS to upload all my daily sales data information is very time consuming. Reason for choosing Inventory Planner When shopping for a planning software, I really liked working with the support team at . I felt like they were very knowledgeable and quick to give me helpful guidance and feedback to my questions. Review Source Response from Sage July 28, 2020 Thanks so much for your feedback, Mary! MP Mark P. Owner Consumer Goods Used the software for: I used a free trial ### "Great Functionality and Support" March 4, 2020 4.0 I have IP bolted on to the side of Cin7. The user interface of IP is MUCH better than Cin7. Short time user, but hugely impressed. Pros Very robust. Takes some time to learn the details. Incredibly capable. Great user interface. Support during my free trial has bee fast and effective. Cons Wish that there were totals for more columns in the Replenishment and Out Of Stock screns. Reason for choosing Inventory Planner Better price, UX and functionality. More confidence in the company. Review Source JA Jessica A. Owner Apparel & Fashion Used the software for: I used a free trial ### "Inventory Headaches" May 14, 2021 4.0 It's great for shops with lots and lots of inventory. Pros I am using a FREE trial of this software to see how it can help me manage my inventory between my etsy shop and square and shopify. Cons You need to take time to learn how to use this software. It's not just plug and chug. Although, the more you use it, the easier it gets. Review Source FA Frank A. Head of Digital Business Supplies and Equipment Used the software for: 2+ years ### "Powerful Forecasting with a Learning Curve and a Few Integration Quirks" March 21, 2026 4.0 We originally adopted to fill Brightpearl’s lack of native assemblies before transitioning to its true strength in forecasting, and that’s where the software has proven its value. The platform rewards the time spent fine‑tuning lead times, days of stock, and forecasting models, and our implementation consultant was excellent in guiding us through the process. It also accommodated our more complex setup where transfers between two legal entities required both a purchase order and a corresponding sales order to flow between systems, and Inventory Planner provided the controls needed to ensure those orders were excluded from demand forecasting so they didn’t distort actual sales trends. Once configured, Inventory Planner effectively replaced Brightpearl’s limited forecasting tools and became our primary workflow for building purchase orders before pushing them into Brightpearl. Pros offers highly granular forecasting tools that let you tailor algorithms, seasonality settings, stockout corrections, wholesale‑exclusion logic, and even per‑warehouse lead times at the product level, which makes it extremely powerful once you dial in the right parameters. Its integration with Brightpearl is flexible enough to support complex workflows—such as excluding intercompany transfers between different legal entities from forecasting—so the data stays clean, and once everything is configured, creating purchase orders in Inventory Planner and pushing them to Brightpearl becomes a smooth, reliable process. Cons When we initially used for assemblies—a secondary feature—it had a couple of limitations with the Brightpearl integration: assemblies always picked component inventory using FIFO with no way to override location choice, and there was no simple way to break down an assembly without manual adjustments. Outside of assemblies, the platform’s depth does come with a learning curve, and while support eventually resolved a reproducible UI bug we reported, they only prioritized it after escalation. Review Source Response from Sage May 21, 2026 Thank you for sharing such detailed feedback about your experience with Inventory Planner. We’re delighted to hear that the platform’s forecasting flexibility, granular controls, and Brightpearl integration have helped support your complex operational workflows and purchasing processes. It’s especially rewarding to know that Inventory Planner became a key part of your forecasting and PO workflow, and that your implementation consultant helped guide a successful setup tailored to your business needs. We also appreciate your candid feedback regarding assemblies, usability challenges, and support escalation. Insights like these are invaluable as we continue improving both the product experience and customer support processes. Thank you again for your partnership and for trusting Inventory Planner as part of your retail tech stack! FV Floris V. Supply Chain Director Consumer Goods Used the software for: 2+ years ### "Happy with Inventory Planner!" December 10, 2025 5.0 has become a core system in our purchasing process. It helps us prevent stockouts, avoid over-purchasing, and maintain healthy inventory levels. The forecasting accuracy is strong, and the platform allows us to turn insights into purchase orders quickly. It saves us hours each week and gives us confidence in our ordering decisions. For an e-commerce company dealing with international suppliers and long lead times, Inventory Planner has been a major operational improvement. Pros gives us a clear and reliable forecasting framework that makes purchasing significantly easier. The interface is intuitive, and the tool provides actionable insights rather than just raw data. Creating and reviewing replenishment recommendations is fast, and the system helps us confidently manage stock levels across many SKUs and suppliers. It has noticeably reduced guesswork and improved the efficiency of our small purchasing team. Cons A few reports could load faster when working with large datasets, and certain bulk-edit features would make workflow even smoother. Overall, these are minor issues compared to the value the tool provides. Review Source Response from Sage January 22, 2026 Thank you for such a thoughtful and detailed review. We’re thrilled to hear that Inventory Planner has become a core part of your purchasing process and that forecasting accuracy, replenishment recommendations, and actionable insights are helping your team save time and manage stock confidently across many SKUs and suppliers. It’s great to know the platform has reduced guesswork and improved efficiency for your purchasing team, especially with international suppliers and long lead times. We also appreciate your feedback on report performance and bulk-edit workflows. Input like this is invaluable as we continue refining the product and prioritizing enhancements. Thank you again for your trust in Inventory Planner and for taking the time to share your experience! ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. Talk to a Capterra advisor for free and get results within 15 minutes.