DigiSigner

DigiSigner


5 / 5
86 reviews

Who Uses This Software?

From small businesses and individuals till banks and insurance companies, for which we can offer also customized solutions.


Average Ratings

86 Reviews

  • 5 / 5
    Overall

  • 5 / 5
    Ease of Use

  • 4.5 / 5
    Customer Service

Product Details

  • Starting Price
    $10.00/month/user
  • Free Version
    Yes
  • Free Trial
    Yes
  • Deployment
    Cloud, SaaS, Web
  • Training
    Documentation
  • Support
    Online

Vendor Details

  • DigiSigner
  • www.digisigner.com/
  • Founded 2013
  • Germany

About DigiSigner

Digisigner is a cloud-based digital signature tool used to secure invoices and manage or sign contracts. With DigiSigner you can use built-in templates and custom branding tools to fully design your signature appearance on Windows and Mac. Use a mouse to design your signature, or upload an image. Digisigner also employs SSL-grade encryption to protect the documents signed to keep everything secure.


DigiSigner Features

  • Audit Trail
  • Authentication
  • Auto Reminders
  • Customizable Templates
  • Document Analytics
  • Electronic Signature
  • Mobile Signature
  • Multi-Party Signing
  • Task Progress Tracking

DigiSigner Reviews Recently Reviewed!


Make your signature official even if it's electronic.

Sep 20, 2018
5/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality
Likelihood to Recommend: 8.0/10 Not
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Pros: Since we handle operations across different sites, it's challenging getting someones signature. But if it's acknowledgements or anything like that, we use DigiSigner. I can use my mouse to sign, or just type in my name. We can go and sign documents online, i don't need to print or fax anything or leave my chair. I can make it official even if it's electronic. We still handle sensitive materials via paperwork. but in the event that you need to, DigiSigner is the way to go. Their encryption and safety precautions is the main reason we chose the program. Even legal documents can be handled, collected and distributed via the portal. All signatures you create are legally binding and will be recognized in court.

Cons: The only drawback about the process is not really an issue with the program. It's a matter of personal perspective. The veterans of the field who wants to keep it like the way it is will have a hard time embracing the fact that everything now is digital. I still encounter folks who would want a hard copy of the document for them to sign. But I hope everyone joins in. Because this program can eventually eliminate paper trails.

Overall: If you will look at the bigger picture, this program can eliminate paper trails. Less waste, less cost and more green.

Safe, secure, and easy!

Sep 07, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: The Audit Trail allows users to track who signed the document and when. A recent upgrade allows users to determine the order of signers. Documents can be signed on mobile devices with ease!

Cons: File management is a bit cumbersome. Once a document has been signed, only the owner has access to it in Digisigner; individual signers must remember to download the file from the email notification.

Overall: Digisigner has allowed our department to easily disseminate documents for signing among individuals and departments who are geographically separated. It has sped up our contract processing seamlessly and easily. Users are happy, and files are no longer lost in the inter-office mail, or left sitting on a desk.

Vendor Response

by DigiSigner on September 12, 2018

Amanda, thank you for the great review. Just one remark, I would like to make. The individual signers have of course also access to the signed documents. They can request the password for their own DigiSigner account from our login form, and immediately receive access to their personal DigiSigner dashboard with all the documents they signed so far (naturally, it is free for them).

Extremely easy way to share and sign documents!

Jan 19, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Before DigiSigner we relied on interoffice mail to move work orders through the signature process which was time consuming difficult to track. DigiSigner saves time, and enables us to track documents from start to finish. Developers are open to suggestions which results in continual improvement.

Cons: It would be nice to sort documents by name instead of by signature status. Documents can also be sorted by title.

Overall: Tracking and maintaining documents has never been easier. With a few clicks I am able to upload a work order, send it out for signing, and receive a completed form. Being able to see who accessed the document and when is an incredible benefit. I especially like being able to send reminders to signers directly from the uploaded document.

I really love using digisigner, however it recently increased prices.

Jan 26, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

3 / 5
Customer Support

2 / 5
Value for Money

Pros: It's very easy to use and I can easily send my customers their contracts. I love that I am able to get on effortless and it really makes it easier on my clients to be able to just get online and fill out the form.

Cons: I had designer for a few years and it is a year. Then I was charged amount out of nowhere and was just given the explanation that you've increased your prices. I don't believe that is fair for someone who has used it for the past few years.

Can't fill in on cell.

Great and easy

Jan 05, 2018
4/5
Overall

4 / 5
Ease of Use

5 / 5
Features & Functionality

3 / 5
Customer Support

3 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
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Pros: Free version is a great starter

Easy to use and upload

Has the functionality you need, signatures, signing order, etc

Cons: I didn't see functionality to automatically take the signer to the next place they have to sign. The signer has to find it him/herself, not a big deal of course. There's also no way to require certain actions before a person can mark it as complete, for example if I want someone to sign and date it I've gotten it back with only a signature, no date, and had to resend which is a hassle

Overall: Easy, fast and cheap signing

Vendor Response

by DigiSigner on January 08, 2018

Hi,

thank you very much for a positive review. It is also great that you highlighted how easy it is to use our service.

I would like to add some comments to your review.

It seems like that you missed the possibility to add fields to your documents. This is a great option which allows you specify where the recipient should sign your document, enter texts, date it, select radio buttons etc.

This option will solve both of the issues that you mentioned, because the recipients will be automatically taken to the next place where they have to sign or enter text, and they will be able to submit the document only after all the required fields will be filled in.

For more details please see the tutorials on our web site or just contact us for more information.

Best esign program I've tried!

Feb 01, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

Pros: Easy to use. Very intuitive. Easy for recipients to click the link, follow the prompts, supply signatures and information. Allows text input as well as initials and signatures. I have vacation rentals. It is so easy to send rental agreements and receive back. Not overkill and complicated like some other esign programs.

Cons: I currently have three free per month. I don't usually need more than that so I don't need the Pro version with a monthly fee for unlimited. But occasionally at certain times of the year i may need one or two more than my free three. I wish there was a pay as you go option so if I had an extra document in a given month, I could just pay for one extra instead of having to upgrade to the pro version and pay for potential documents that I don't use. I also wish the 3 free was for processed or sent documents, not just uploaded. If you make a mistake and upload the wrong thing, or have to go back to your original document and edit and reupload, each upload is figured into your monthly total, even if you never send the document out.

Very happy with it.

Jul 25, 2017
4/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

4 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: This soft ware is very easy to use and cost less then the competitors. Great for my Real Estate business.

Cons: You cannot attach multiple file at once. Not to many option when it comes to searching older file..

Overall: easy to use

Vendor Response

by DigiSigner on July 25, 2017

Hello Jean, thank you very much for the review.

By the way, the option for sending multiple files at once is already available.Just select the files using checkboxes and click on the "SEND FOR SIGNING" button at the top.

Great software for small businesses!

Jan 26, 2018
5/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

4 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: I love how easy your software is especially with some clients who are not very technology competent. Also, the ability to check the step by step of who accessed the document.

Overall: I am not sure why some phones (clients') cannot access the software but I don't actually have this experience with my phone so I cannot fully testify that this is just a user's incompetence.

Relatively easy to use and upload / share documents.

Feb 01, 2018
4/5
Overall

3 / 5
Ease of Use

3 / 5
Features & Functionality

4 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
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Pros: Easy to use, you can share the document, the layout of the menu so you can see all your documents, notifications of when people sign.

Cons: The signature is not transparent. I use an image of my actual signature and I have to shrink it down because the white box around it takes up so much space. Would be better if it were transparent. I would appreciate some more font options for the signature text. Sometimes the text features do not work and I have to start over.

Overall: Easy to use, nice free usage for not many documents a month.

Vendor Response

by DigiSigner on February 02, 2018

Hello Marie,

thank you very much for your review.

Now when you upload a new signature the background gets automatically transparent, so your request is already implemented.

My experience has been easy for both me and for the recipients of forms that need to be signed!

Jan 23, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: The simplicity of use is the best! I never have to explain how to sign the docs to form recipients and that saves me a lot of time. I never once had to look at instructions. Completely intuitive!

Cons: The only thing that could be improved would be to add a drag and drop option for file uploads. This would speed up the process of uploading files.

Overall: Makes business so much easier! Love it.

Vendor Response

by DigiSigner on January 24, 2018

Hi Justin,

thank you very much for the great review.

By the way, the drag and drop option for file uploads is already there :).

You should just drag your file on the "UPLOAD DOCUMENT" button.

Best regards,

Dmitry Lakhin, DigiSigner

Excellent experience. Easy to use and user friendly.

Feb 01, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money

Pros: User friendly. Easy to use. Easy and fast way to get your documents upload & signed online with templates.

Cons: If something is wrong in the document we have to work it out again and upload it again.

I am not sure why some phones cannot access the software.

Great product!!!

Feb 05, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: its easy and efficient. my clients love it. it saves me so much time not having to drive around for signatures...

Cons: sometimes people have trouble with it on the receiving end. probably because they don't know how to use it to be honest.

I'm a photographer that uses DigiSigner for my contracts with clients.

Feb 01, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

Pros: I like how easy it is to set up documents for signing, and I think it's very easy for my clients to use as well. It saves a lot of time being able to use DigiSigner to get signatures, rather than having to send a physical copy of a document or even a regular, fillable PDF.

Cons: I dont think there are any downsides to the software itself. I have encountered problems in the past regarding the three document per month limit for free users, however - sometimes it will say I've hit the limit when I've only sent two documents in a month.

I needed a quick e-signature site for docs for my doctoral research and Digisigner is a good one!

Jan 23, 2018
4/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

4 / 5
Value for Money

Pros: Once you understand it, it's easy to use. I simply uploaded my document and then hit the send the document button. It allows you to input the recipient's email and tailor the email to your specifications. That's all! You are notified in your email as soon and the document is signed!

Cons: I thought I could upload a master document and then it would be replicated out to each signer. I didn't realize until a few people had signed one document together, that I needed to upload one template per signer myself.

I corrected the problem after I double checked the forms that I sent out.

Vendor Response

by DigiSigner on January 25, 2018

Hello John, thank you very much for your great review.

We indeed have a possibility to upload a master document that will be replicated for each signer. We call them templates.

To upload your form as a template just switch to the template list and use the UPLOAD TEMPLATE button.

We have a step by step tutorial on our website. You can also always contact us for more information.

Capterra loader

Share your files and documents, have tried and review the work you need.

May 18, 2018
5/5
Overall

4 / 5
Ease of Use

3 / 5
Features & Functionality

4 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: It is perfect for sending and receiving files, it gives you an incredible capacity to create or sign the documents you need, it is perfect to make deals or brands with it, any company that provides remote opportunities should have this software.

Cons: at the time of inserting your signature or brand you do not do it where you want since the document only allows some sections of insertion, I would like you could move it or accommodate it to increase the aesthetics and profecionalidad in the document.

Great for small business

Feb 01, 2018
5/5
Overall

4 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: I'm using the tool for signing documents from time to time. The free version covers my needs most of the time. The service allows to smoothly switch from the free version to the paid and back if needed. So it's a pay-as-you-go service for me, that saves money.

Cons: Every signed file has a page with non-encrypted data about signees. I would prefer not to display IP address publicly.

Overall: Value for money, freemium usage

Vendor Response

by DigiSigner on February 02, 2018

Hi, thank you very much for your review.

The additional page we add to each signed document contains the information that is useful to prove the legality of the signing process and signatures in official organizations (e.g. courts).

But if need to hide this information for some reason, there is a corresponding option in your settings.

Outstanding Experience

Jan 27, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Ease of Usage - very easy to use platform

Stream-lined working process - The way of signing is perfect, I love the signing order feature also.

Team Feature - this is great for enterprise usage

Cons: We are not able to edit docx or other format files in an editor.

If something is wrong in the document we have to work it out again and upload it again.

An Editor in website would have made it better.

Overall: I now use DigiSigner for all document signing, and its very very easy and efficient.

We save time and money by using the digisigner

Aug 21, 2017
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: We have been using digi signer for our small accounting firm. Now, we can capture client's signature and execute contract with ease. It is very user friendly and easy to navigate.

Cons: We've been using the digisinger for over one year one. The layout could be improved. Other than that, we really have no cons.

Love This E-Signer

May 02, 2017
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: As a Realtor I use electronic signature often. With Digisigner my customers have said they prefer the interface to my previous document signer program. I like that the docs go out to all parties at the same time and there is no waiting for one to sign before it goes to the next person like some programs.

Being able to pull the pdf from my Google Drive is awesome.

Overall: Ease of use and faster signatures for my business.

Does the job

Jan 29, 2018
4/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

3 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: I like the simple interface. It is easy to implement and It does what I need to do and nothing more.

Cons: I would like more options to customize the interface so that my customers feel like the process is more seamless

Overall: able to have customers digitally sign contracts

Digisigner allows us to sign documents with clients that are far away

Jan 23, 2018
4/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

4 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: It is fast, the image of the company that is transmitted to the client is very positive because a small company like ours can use a new technology.

Cons: It is not translated into Spanish, so customers who do not speak English have a hard time understanding the operation of the platform.

Overall: we managed to transmit an image of a modern company. Our clients see that we adapt and that we use new technologies to make their experience pleasant.

I really love this service. It's perfect for my real estate business!!

Nov 29, 2017
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money

Pros: I absolutely love the convenience and it's easy for individuals who aren't necessarily technologically savvy. It is overall a really amazing service that I would recommend to any professional who requires signatures of any kind.

Capterra loader

Easy to use, interface looks slightly dated

Feb 05, 2018
5/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

4 / 5
Value for Money

Pros: The fields are simple and user-friendly. I've always been able to use it for any documents that I had to have signed. I think our clients find it easy to use too.

Cons: The look of it is slightly dated. Hellosign is, in my opinion, more updated and clean looking. I would probably like the interface to be updated and I think it would appeal more to younger people.

FREE, reliable, and does what I need it to do

May 11, 2018
4/5
Overall

5 / 5
Ease of Use

3 / 5
Features & Functionality

4 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: It's free, and it's reliable - I can see if clients received their proposals, and get an email when they accept / sign contracts so it's exactly what I need. Perfect for a small company that doesn't send out proposals on a daily basis too. Simple easy to use interface too.

Cons: Clunky to add form fields to a contract, but it works. You can't line them up for instance, but that's ok.

Capterra loader

Awesome product!

Dec 12, 2017
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Easy to use.

Very affordable solution.

Great notifications.

Easy for the signer.

Did I mention it was easy?

Cons: I wish it had some integration with Salesforce.

I wish the free product had templates (but it's free so...)

Overall: The biggest benefit is the ability to received signed, verified contracts back much sooner than before we implemented. Drastically reducing the sales cycle.

I am just starting out on a very tight budget, so Digisigner being free, was a no brainer!

Feb 01, 2018
4/5
Overall

3 / 5
Ease of Use

5 / 5
Features & Functionality

4 / 5
Customer Support

5 / 5
Value for Money

Pros: That I can send pages that need signatures with just a few clicks! And that it is free! It's a good software for what I use it for!

Cons: It's kind of hard for my clients to figure out on their end. I get calls with questions about how to do it all the time. It would be nice if they would change how to sign it a little bit.

Awesome!

Jan 08, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Easy to use, I really like how you can set the fields so the other party signing knows exactly where to sign. As an Insurance Agent, we are constantly needing people to sign documents. DigiSigner is great because not only do you get a printout of the other partys email address after they sign, but you also get their IP address. This will come in handy if our agency is ever audited for something like signatures on an application.

Overall: Protects in case a client ever claims they did not sign a document.

Easy and effective

Aug 06, 2017
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: It feels safe, it looks professional, it does the job and it's easy to set-up. Never had any errors or complaints.

Cons: I honestly don't have any complaints about this software, and I'm using it on a regular basis. It would be hard to imagine something bad.

Overall: The peace of mind that my clients are on the same page regarding the services I offer.

Excellent product!

Jan 09, 2018
5/5
Overall

4 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: I have been using many free trials to have documents signed by my customers once I decided to commit to this software I was extremely pleased! Everything in one place!

Cons: New Mexico was not found on the list to add a notary public. This quite possibly be an option I just haven't been able to figure out yet.

Been using for a while. Stable and continued feature improvements

Aug 11, 2017
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

4 / 5
Customer Support

5 / 5
Value for Money

Pros: Straightforward easy to use web application for digital signature, no application or download to install

Cons: Miss ability to automatically lead a signer from one signature to the next within the document. Although this may have been recently address.

Vendor Response

by DigiSigner on August 11, 2017

Hi Jordan, thank you very much for your great review.

Regarding your desire to lead a signer from one signature to the next, we indeed already addressed this option.

If you add multiple fields to your document the signer is automatically guided from field to field, which makes the signing much easier for them.

3 Free Per Month, Works Great

Feb 02, 2017
5/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

3 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
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Pros: 3 Free Documents Per Month

Cons: Little clunky

Overall: DigiSigner gets the job done, but it's a good idea to make sure to follow-up with people you've sent documents to for signature. Sometimes emails get filed in Junk or are marked as spam, so just to be safe. I like how you can grab documents from Google or Dropbox too.

Interface leaves a lot to be desired, and the fields can't be lined up evenly (you can't select more than 1 field and line it up) or make them all the same equal size, so it's not as professional looking, but works fine. I have never had any issues getting my signatures on Project Proposals.

Capterra loader

Great time saving tool

Feb 02, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support
Likelihood to Recommend: 10.0/10 Not
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Pros: Easy to use I don't need to print a document to make my client signed and they scanned again, it is a waste of money and time. It is a web-based app so I can open it on any device and edited

Overall: Save my time a lot of time I will like if they have a app to used offline on Android device

Works reasonably well, but some features (regardless of pay or not) are somewhat cumbersome.

Feb 01, 2018
5/5
Overall

3 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: The free resources. In particular the ability to have everyone sign, without attempting to circulate a sequentially signed draft.

Cons: Some of the document prep interface features (can't recall what was so cumbersome exactly when trying to create a document).

Overall: Ease of collaborative signing. Digital documentation.

Excellent signing software

Dec 04, 2017
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: I like the ability to incorporate different ways to sign a document with a real signature (as opposed to a digital one) such as uploading an image or typing it in. The ability to add text fields, add dates automatically, and other features is very handy.

Cons: I don't have to sign documents always but feel the free version is a bit limited with the low number of signatures permitted.

Overall: I am able to sign documents without having to download, print, and scan.

Good experience

Feb 05, 2018
4/5
Overall

4 / 5
Ease of Use

3 / 5
Features & Functionality

4 / 5
Customer Support

4 / 5
Value for Money

Pros: I appreciate the ease and simplicity of creating templates. I like that I can send it out to a whole team, and I see who has signed, and who hasn't!

Cons: I wish it was all free! I run a non-profit and am unable to pay the monthly fee, so I wish I could access all the functions for free.

Digisigner has been easy to use from the start. Whenever I need something signed quickly I use it.

Feb 05, 2018
4/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

4 / 5
Customer Support

4 / 5
Value for Money

Pros: I like that you can sign a document but you can also create one and fill in the blanks. The website is also easy to use.

Cons: I don't like that you can only sign 3 documents a month if you have the free version. Also, the quality of the text is blurred online when editing or signing.

AN awesome way to be able to get documents signed.

Nov 27, 2017
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: The ease of use. I just upload my document and send to my client for signature, I get an email back when it is signed, doesn't get any easier than that.

Overall: I can have clients anywhere and they can sign documents, no need for fax machines, mailing forms back and forth.

Used this for Residential Property Rentals, worked wonderfully

Mar 25, 2018
5/5
Overall

3 / 5
Ease of Use

4 / 5
Features & Functionality

3 / 5
Customer Support

1 / 5
Value for Money
Likelihood to Recommend: 5.0/10 Not
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Pros: I don't have to get out of my chair to complete my business which is fantastic, everybody who signed thought it was great.

Cons: The monthly charge, I do not like paying monthly. The charges are too high, they are very expensive!

Vendor Response

by DigiSigner on March 28, 2018

Dear Yvette, thank you very much for reviewing our service and for giving us 5 stars for the Overall Quality. It is also nice to hear that all of your customers found our product great. I hope we could provide value to your business. By the way, while we offer some very advanced features, our service is still one of the most affordable on the market. We are open to all groups of customers with all types of budgets.

Capterra loader

Friendly user interface

Oct 10, 2017
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

4 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Definitely, has a friendly user interface! It is easy to use and it gives you nearly perfect results!!

Overall: A lot. It helps me in my work. It does not cause me any trouble or hiccups. Plus, its easy for the receiving party to use.

Great program for Sole Practitioners

Nov 21, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Extremely
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Pros: This program is extremely convenient and free if you only need a few documents signed per month.

Cons: The cost for a larger number of signature requests per month can get pricey. The convenience is worth the cost in my opinion.

It is a great convenient program to easily access documents and sign them legally binding.

Nov 16, 2017
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: It is easy to use, effective, and convenient. I can sign leases, purchase agreements, or any other documents without spending useless time meeting up.

Cons: I like everything about the program, no cons! The only thing I may think of is that the quality of image may lose pixels after downloading.

Overall: I was able to sign and complete documents such as leases, purchase agreements, etc. I am timely and convenient manner.

My experience with Digisigner has been very helpful and useful.

Feb 01, 2018
5/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

4 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: The thing I like most about the software is the ability to have recipients sign an important document, with ease.

Cons: The thing I like least about the software is that option for pay are only to pay all at once or pay manually each month. I would like to see an auto bill option available as well.

Overall: The benefit of having all important documents in one place, on a cloud and signed copies on file. This created an ease of organization for my business.

Vendor Response

by DigiSigner on February 02, 2018

Hello Coletta, thank you for your great review.

I just wanted to point out that we have an auto billing option for both annual and monthly subscription.

Great E-Sign Platform

Jan 29, 2018
5/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: It's straight forward and easy to use. Keeps all your documents sorted and organized. Simple for customers to follow.

Cons: Sometimes when my clients would go to print the document after signing they could not see the fields they had filled in. It showed up as a blank space. Even though you could see it on a computer screen.

Overall: Sending rental agreements to customers to book photo booth jobs.

Easy

Sep 18, 2017
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: Very easy to use for myself and the people I send my documents out to.

People can sign from their phone as well as their computers.

Cons: Overall the software is great I wish is was a little less a month so that I would be able to upgrade to pro.

Overall: It allows me to get my contracts sign remotely, making myself and my client feel comfortable.

Great functionality for sending contracts for client digital signing

Feb 01, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: This service is really easy to use and setup custom fields that clients can fill in. I currently this service for wedding clients and it's streamlined my process. Customer support is responsive and the owner will actually email you directly.

Overall: Contract process is easier for myself as I can easily collect client information while they complete and sign the contract.

Best service I've used after searching for many

Feb 01, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support
Likelihood to Recommend: 10.0/10 Not
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Pros: I've needed to fill a need of getting documents digitally signed for a couple years now, since our current property management software didn't allow us to send one off digital documents to new tenants. This saves me tons of time from having to fax and do lots of other unnecessary coordination.

Cons: I will not like it any more if I have to pay for it. It has been an extremely useful resource so far but I can go back to faxing if i have to i guess.

Overall: Saves time and is very convenient.

AWESOME & EASY

Dec 05, 2017
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: I enjoy how easy to navigate their platform is. From uploading documents, adding text fields to how big or small you want your signature to be. Also, I like how easy it is to get the job done without spending time reading or viewing tutorials

Cons: My only suggestion is to have an encrypt option that the PDF later can't be alter without a password.

Overall: We work remotely and its very convenient having an easy way to sign documents and send to others to sign while keeping an copy in a cloud I can access from anywhere.

Brilliant, easy, secure, legally binding and avoids scanned signatures and paper filing

Aug 25, 2017
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Extremely
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Pros: Guarantees that your documentation is legally enforceable and accessible when needed. Stops you worrying about whether you have signed an agreement or not. You can keep different types of documents neatly filed in their respective sections

Overall: Constantly use it for signing NDA's and agreeing commission/agency arrangements with third parties

Very easy to use, no special instruction or video tutorials to figure out

Jul 31, 2017
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: The software is very easy to use. There is no need of a video tutorial like other digital signing softwares, even not English speaking clients are able to figure it out. Fast processing of the documents and they give 6 documents for FREE :-) Thats awesome! I could try it without giving my CC info. Super!

Overall: My clients can sign quickly and easy even if they are not in town. Even non English speaking clients are able to sign without any further instructions. It is self explanatory. Very easy to use

Awesome!

Oct 17, 2017
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money

Pros: I tried several different platforms and this one is for me the easiest to use! Plus you can't beat the price

Very easy to use, clients love it as well. Great layout and very functional.

Feb 05, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money

Pros: How easy to is to understand for both myself and clients! My clients never have any problem running the program and getting signatures for contracts is super quick and easy!

Cons: That the free version only offers minimal uploads. I wish there was more uploads of documents per month on the free version.

Exceptionally easy to use

Dec 22, 2017
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

4 / 5
Value for Money

Pros: I looked around for an online signature solution for a few weeks and trialed ALL the online options. Based on my experiences I found DigiSigner to be overall the best experience. The interface is clean and super easy to understand and navigate. I was really impressed.

Cons: Very few negatives. Adding fields to fill in is much easier than in similar solutions. But for first time users it's not obvious the field expands to fit the required text.

DigiSigner

Nov 27, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality
Likelihood to Recommend: 10.0/10 Not
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Extremely
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Pros: Very easy to use! I used as a customer.

Cons: I can't think of anything that I disliked about it.

Overall: I was customer using it not a business.

Digisigner works well!

Feb 08, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Very easy to use for getting digital signatures.

Really like the ability to reuse email text.

Easy for first time users

Cons: Wish there were other payment plans... The first payment plan is too high for a occasional user. Wish it had per use plan.

Overall: Easy to use for rental agreements

Great easy system to get digital signatures

May 22, 2018
4/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money

Pros: Makes it a lot easier getting documents signed when clients are overseas meaning they can do it at their own time

Cons: no real issues it is all very straight forward and easy to use, had no problems. design is a little basic but thats just a personal preference.

Great, makes the process so much easier

Feb 01, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: that it's easy to keep track of who sent + signed and who hasn't. It's also a great way for me to keep everything organized online rather than having it physically.

Cons: Sometimes it's not user friendly to insert the fields where the text needs to be, into place. also, if i could duplicate one form for multiple people, that'd be ideal

Overall: I was able to send this form out to many of my colleagues that i do business with in a streamlined way.

Simple to use and helps keep me organized in a rush

Sep 13, 2017
5/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

4 / 5
Value for Money

Pros: Ease of use. The platform is simple yet sophisticated and allows me to get the right information exactly where I need it and at a rapid pace. The interface is simple to use and it only took me 5 minutes to get up and running and familiar with the program.

Cons: The price could be a little lower compared to other companies in the market on a similar subscription based platform.

Great experience with DigiSigner!

Jan 26, 2018
5/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

4 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: I love the features & functionality DigiSigner offers for free. It's been perfect for helping me create legally binding contracts that I can easily send to my clients for signing.

Cons: If there's anything that could be improved upon, it'd be a cache where we save our documents on DigiSigner so that we didn't have to upload them every time we need to send to a new client.

I love that it is easy and reliable for my clients to use

Feb 01, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money

Pros: I love how easy I can sign in, then send it off to clients to sign. The upload process is quick and self explanatory. It is very user friendly!

Cons: I wish I could edit documents and re-use for new send outs! For my business, I use a lot of the same documents so it would be nice to not have to upload the same one every time.

Vendor Response

by DigiSigner on February 05, 2018

Hi Gina,

thank you for your great review. We really appreciate that you love our product so much.

I just would like to let you know that we already offer the option for reusing of documents. This is what we call templates and they were designed exactly for the scenarios like yours where you need to send out one and the same form again and again.

You will find more information on this in our step by step tutorials or just let us know if you need more information on this topic.

Capterra loader

I've published ebooks using digisigner

Jan 23, 2018
5/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

4 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: Ease of use. I can easily turn-around a blog post into an ebook. I'm able to download the pdf file, looks very professional. I publish it as a lead magnet on my websites. ;-) Nice!

Cons: Limited number of themes.

I'd love to have at least 30 themes to choose from. So that the different ebooks I publish could get themes that are appropriate to the topic.

Good software that works well to get documents to be signed off

Feb 03, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Extremely
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Pros: Reasonably easy to use and to explain to people how to sign. Quick and reliable as everyone is notified when the signature has taken place.

Cons: A little more explanation for signers about how to chose either their signature or the ready-written ones.

Overall: Quick easy sign offs for legally binding documents when people are not located nearby. Gain time and security and speed.

Easy for me and my clients

Dec 22, 2017
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Extremely
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Pros: It's easy to use, contracts can be organized into folders, and clients find it easy to use as well.

Overall: I save so much time that I used to spend on contracts, and my clients like how easy it is to sign.

This product has been a lifesaver in systematizing our contracts.

Feb 01, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Extremely
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Pros: Makes it easy for contracts to be signed and sent back. My customers appreciate how easy it is to use.

Cons: It was a little confusing at first trying to figure it out. Once I figured out how to put in all the boxes, it was simple.

Overall: It is simple for my clients to send the paperwork back without the hassle of fax or email. Eases the process.

Digisigner is easy and reliable. Very good software for signatures and minor edits!

Feb 10, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Extremely
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Pros: The ability to send signature requests to mulitiple people and recieve a signed pdf automatically via email.

Overall: The free trial helped me get familiar before commitment.

Digisigner is a great product. It has all the core functionality I need!

Sep 25, 2017
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money

Pros: It's the best bang for your buck you can find. It has all the core features without any unnecessary bells and whistles. It's super easy to share documents.

Cons: If you sign your own document, it doesn't leave a timestamp, so it feels slightly less legally binding than when you share it around and it provides a timestamp of signatures.

Vendor Response

by DigiSigner on September 26, 2017

Hello Scott,

thank you very much for your great review.

Most of our users who sign their own documents and don't share them with others don't wish a timestamp, so by default it is switched for them off.

But if you still wish a timestamp while signing your own document, just send the document for signing to your own email address, and the timestamp will be automatically added to it.

Easy and efficient

Aug 18, 2017
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
Likely
Extremely
Likely

Pros: This digital signer is great, it makes the remote contract process very easy and email alerts you when your party has signed!

Cons: Not crazy about the font you can choose for your signature, but overall that's not the biggest problem to have.

Overall: Easy digital signing for our clients/partners around the world.

This program is very easy to use and is sent quickly to the client!

Aug 14, 2017
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
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Pros: Using this program is very easy and quick. Uploading is quick, highlighting where needs to be signed is easy, color coded and labeled. It makes it very easy for the client to use!

Cons: I have only used the free account so far, and running out of uploads was the only down side!

Great and easy to use

Feb 05, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
Likely
Extremely
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Pros: Very simple interface, easy to quickly sign documents. Saving signatures is a huge plus - don't have to resign documents every time.

Cons: Organizing documents seemed a little difficult, but I didn't take advantage of the folder system that they offer.

Super easy, quick to use, with a no brainer UI.

Jan 23, 2018
5/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

4 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Extremely
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Pros: The convenience factor and that it allows you to send out 3 documents per month. Gets the job done with a click of a few buttons.

Cons: Nothing as such. However it would be beneficial in the future to package the product with legal review services.

Fantastic User Friendly Service

Aug 26, 2017
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
Likely
Extremely
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Pros: It's very easy to use and self explanatory for my customers. Documents can be easily uploaded and you are informed as soon as the recipient has signed which takes a lot of hassle out of my job!

Overall: It streamlines and speeds up my work process with clients

DigiSigner is easy and quick to send clients my service contract.

Feb 01, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money

Pros: I like the ease of use, ability to upload and send to multiple signers. Storage of all previous documents.

Cons: One downside is the inability to copy signature/initial fields onto every page (must individually place them on each page)

Very easy to understand.

Feb 05, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Extremely
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Pros: It's very user friendly. It is easy to create documents and signatures and easy to send to customers. It is also free, which is awesome. A great product that has come in very handy for us.

Overall: Easy way to get documents e-signed.

Positive

Feb 01, 2018
5/5
Overall

4 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Extremely
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Pros: Ease of use and simplicity. Straight forward

Competitive pricing Better than DocuSign and cheaper

Cons: It goes to the persons name every time i click signature or initial or date. Other than that I have no issues.

Everything has been excellent, not a single problem.

Jul 17, 2017
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Extremely
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Pros: It's really simple to use, it works perfectly. Customer support, the very few times I've had a question has been very fast. I'm very impressed with the product.

Overall: Digitally signed contracts that all the signers understand how to use.

It's great love it

Feb 01, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

4 / 5
Value for Money

Pros: It is easy to use and I like the setting

Always works, simple to send to the person to sign, it's great.

Cons: Editing I didn't find out how edit in case you make a mistake would be good to be able to correct

I used it to get contracts for independent contractors signed. It was intuitive and easy to use.

Jan 26, 2018
4/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

4 / 5
Customer Support

5 / 5
Value for Money

Pros: I liked that it could directly upload from Google drive and other programs. That way, it was easy to use and upload.

Cons: That I could not edit the original documents directly. I needed to edit it on the original document and upload it again.

Made my life so much easier!

Jan 19, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
Likely
Extremely
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Pros: Contracts can be sent to multiple people and destinations. You can track who has received the contract via the history tab and it is easy to resend and chase up. When all contracts are signed you receive a completed PDF of the contract, really simplifies the whole process.

Overall: A massive time saver, I used to send contracts by post!

Digisigner is a great product and easy to use.

Jan 22, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money

Pros: Ease of Use is what I like most about the software. It's self explanatory. None of my clients had any issues or questions about how to esign the documents.

A very useful digital sign tool. Great interface and simplicity.

Feb 02, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Value for Money

Pros: I stopped printing documents for signage. The ability to apply my own signature is great. Sharing documents for multiple signatures works well.

Capterra loader

Very Easy to Use

Jan 29, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money

Pros: I like the graphic user interface which makes it very easy to use. The directors are also very easy like 1 -2 - 3.

Simple and wonderfull

Feb 05, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money

Pros: That my tenants and i don't have to be in same city to sign contracts so i find that wonderful to use at mon

Digisigner has been a great tool for my business.

Feb 03, 2018
4/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money

Pros: It is very easy to fill in sign and date forms- both on the business and the client side. Most of the clients you don't even have to explain much. Haven't tested how well do the e-signatures it stand in court though, and hope I will never have to.

Capterra loader

Great and Simple Program. Highly Recommend!

Oct 24, 2017
4/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: I like the ease of use. The organization is quite nice and navigation is a sinch! Love the ability to send and resend contracts. Not one client complained about the email being forwarded to spam.

Cons: I always feel like the pricing for these programs' are higher then it needs to be but once you use this contract solution you will see the value.

Overall: Signed and printed contracts for clients.

Great workflow.

Feb 05, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money

Pros: I like using DigiSigner because its very user-friendly and makes e-signing documents flow smoothly. I like how easy it is to add the signature prompts before sending a document, all of the signature options, the email alerts and the simple navigation. I also like that I can easily access previous documents. Nice product!

Such a helpful tool at work!

Dec 12, 2017
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
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Pros: It is easy to use, even for those who are not very computer savvy. I often have students who do not have a printer and/or scanner available so we just hop on over to DigiSign to get their paperwork completed with ease.

Overall: Completed students enrollment without them having to schlep down to the library to use their computers/printers/scanners.

I find it so easy to create and send documents to customers for digital signatures.

Nov 23, 2017
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

4 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: The ease of use. I simply attach my document, create the signature block and send off to my customer. They just have to click to sign and return it, that's it!

Cons: The only thing I can think of so far was trying to initially start up. Once I had the first one done it was a since moving forward.

Overall: Ease of completing contracts