# tigerlab Software Pricing, Alternatives & More 2026 | Capterra

> With the help of Capterra, learn about tigerlab Software - reviews, pricing plans, popular comparisons to other Insurance products and more.

Source: https://www.capterra.com/p/151822/tigerlab-i2go/alternatives

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# 

 tigerlab Software Review 2026: Features, Integrations, Pros & Cons

Last updated on March 13, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews)

tigerlab

## What is tigerlab?

tigerlab is a global insurance technology provider and the creator of the tiger Insurance Suite. The company delivers a cloud-native, modular platform that enables insurers to replace legacy systems, launch new insurance products quickly, and automate the entire insurance lifecycle—from quote and underwriting to policy administration and claims. By combining modern architecture with automation and scalability, tigerlab helps insurers innovate faster, improve operational efficiency, and deliver better digital experiences to customers and partners.

## What is tigerlab used for?

[Insurance Policy](https://www.capterra.com/insurance-policy-software/)[P&C Insurance](https://www.capterra.com/p-c-insurance-software/)[Commercial Insurance](https://www.capterra.com/commercial-insurance-software/)

Overall rating

Based on 10 user reviews

Reviews sentiment

Positive

\-

Neutral

\-

Negative

\-

Contact vendor  
for pricing

Free trial  
available

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## Compare with a popular alternative

Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status.

### tigerlab

4.9 (10)

VS.

[4.7 (283)](https://www.capterra.com/p/119068/Jenesis-Software/reviews/)

Starting Price

Contact vendor

Starting Price

$70

Per User, Per Month

Free Trial

Free Version

Pricing Options

Free Trial

Free Version

Ease Of Use

5.0 (10)

Ease Of Use

4.7 (283)

Value For Money

4.9 (10)

Value For Money

4.7 (239)

Customer Service

5.0 (10)

Customer Service

4.9 (277)

## tigerlab alternatives

[0.0](https://www.capterra.com/p/190680/GO-INSUR/#reviews)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

0%

of reviewers

rated it above 4 stars

[3.6 (22)](https://www.capterra.com/p/167497/Macaw/reviews/)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

55%

of reviewers

rated it above 4 stars

Highest Rated

[4.9 (79)](https://www.capterra.com/p/166909/A1-Tracker/reviews/)

Starting price

$200.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

100%

of reviewers

rated it above 4 stars

[NowCerts](https://www.capterra.com/p/132779/NowCerts/)

[4.8 (150)](https://www.capterra.com/p/132779/NowCerts/reviews/)

Starting price

$99.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

99%

of reviewers

rated it above 4 stars

[Learn More](https://www.capterra.com/p/132779/NowCerts/)

## Features

Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically.

Access Controls/Permissions

Define levels of authorization for access to specific files or systems

Accounting

Built-in accounting to manage ledger, accounts payable/receivable, financial reports, etc.

Accounting Integration

Integrate with a third-party accounting system

Activity Dashboard

Dashboard to view the status of ongoing processes, identify current incidents and track past activities

Activity Tracking

Track and document all activities across devices, networks, and other systems

Alerts/Notifications

Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges

tigerlab 62 features

Define levels of authorization for access to specific files or systems

Built-in accounting to manage ledger, accounts payable/receivable, financial reports, etc.

Integrate with a third-party accounting system

Dashboard to view the status of ongoing processes, identify current incidents and track past activities

Track and document all activities across devices, networks, and other systems

Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges

Application programming interface that allows for integration with other systems/databases

A record of all activities within the system, including user access, changes made, etc.

Create, manage, and send invoices or bills to customers

Online portal for brokers/agents to add, edit, update or access required information

Track cancellations of policies, accounts, orders, appointments, etc.

Upload documents provided by Insurance Carriers

Work on a set of tasks related to a particular charge, patient, legal issue or any other complex entity or process

Process of submitting and following up on claims with insurance companies

Process of tracking new and submitted claims and the status of submitted claims

Private online space that lets businesses securely share documents and provide information access to clients

Specialized for organizations who focus on commercial projects and processes

Tracking, calculating, and paying commissions and earnings to employees

Rate insurance claims based on comparative instances

Configure existing workflows to meet your organization's needs

Manage, organize, and store contact information

Record customer information, purchase history, and other notes

A collection of customer information such as contact details, demographics, previous interactions, etc.

A website or login for customers to access information

Add customized logos and colors to align with company branding

Alter the layout and content of reports

Pre-designed layouts that can be customized to match preferences and requirements

Import and export data to and from software applications

Store, manage, and track all electronic documents in a centralized location

Customizable sample documents that contain placeholder text or a standard layout that can be repeated for each new file

Electronically collect payments for goods or services

Manage, store and organize emails within the system or via third-party apps

Specialized to handle cases of health or medical insurance based on various factors related to the insurer

Specifically for long term care providers

Process new insurance policies or modifications to existing policies.

Captures invoice data and maintains comprehensive records for auditing and reporting purposes

Store information about leads or contacts and track, manage and nurture them throughout the sales process

Manage the end-to-end lifecycle, from initial setup/development to deployment and maintenance

Automate workflows and trigger campaigns based on customer actions

Pay employees in multiple states with correct tax deduction amounts in each

Process of creating insurance policies and assigning them to policyholders

Create, manage, and track policies and procedures within an organization

Generate quotes or estimates for customers

The calculation of a price/premium based on specific variables.

Analyze and gain insights into data in real-time

Receive data and information in real time

Active reporting of data and metrics

Track policy reinstatements after policies have been canceled

Timed notification for any upcoming task, deadline, appointment, or activity

Manage and track the renewal process for various services, subscriptions, contracts, or licenses

Collection, analysis, and representation of numerical data and generation of reports to understand various patterns

Initiate collection and analysis of known risks

Reports specific to sales analysis for trends and strategies

Search and filter data across systems to locate required information by entering keywords or certain criteria

At least a username and password is required to access the system

Online portal through which end users can access the system, manage tasks, or obtain information

Track the status over time for a request, process, asset, or transaction

Create, manage and track all task activities and progression

Set up connections to third-party platforms to improve business processes

Manage the review process to determine financial risk on a loan or application

Manage user accounts, profiles, roles, permissions, and other details across applications, devices or networks

Create, design and manage workflows for repetitive tasks

Get Advice

We can help you find the software with the features you need.

Features

4.9 (10)

4.9

Based on 10 reviews

## Pricing

Value for money

4.9 (10)

### Starting price

Contact vendor  
for pricing

Free trial  
available

Value for money

4.9 (10)

4.9

Based on 10 reviews

Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

## Support, customer service and training options

Customer Service

5.0 (10)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

5.0 (10)

5.0

Based on 10 reviews

## User reviews

Overall rating

4.9

Based on 10 reviews

Filter by rating

5(9)

4(1)

3(0)

2(0)

1(0)

Mentioned topic

Sorted by most recent

LL

Leon L.

Business Development

Information Technology and Services

### "tigerlab makes a great partner"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

9/10

May 24, 2019

While the software is more than satisfactory, what deserves a shoutout is the work put into the product by the development and support teams. Tigerlab have made it easy for my guys to communicate our requirements to and to lodge issues with the respective teams.

Pros

Software makes it easy for me to have a view on my business and customers.

Cons

Not a big deal as I don't encounter this often, but trying to pull long-period reports may take some time to load.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

KL

Keith L.

CEO

Insurance

### "Telematics Insurance Platform"

4.0

Overall Rating

4.0

4.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

May 9, 2019

We developed a fully integrated quote and bind incorporating telematics scoring and pricing into the apps. The system was flexible enough to deal with a unique set of requirements. Overall the team provided great support, including working on site to fully understand the development issues.

Pros

The ability to customise to fit our business requirements, we run a unique telematics based app and used the i2go software to fully integrate into the apps. The flexibility is great. Speed to market was essential and the team were very good at understanding the unique set business rules.

Cons

This was a first for I2go, so the telematics functions needed to be built from scratch, which incurred additional time and effort.

Alternatives considered

[Duck Creek Suite](https://www.capterra.com/p/181105/Duck-Creek-Suite/)

Reasons for choosing tigerlab

Flexibility and cost

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

May 13, 2019

Thank you Keith for taking the time to leave us such a nice review.

PC

Peter C.

Managing Director

Insurance

### "Innovative and different!"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

May 2, 2019

They approach things in a long-term partnership way, really positive and strong!!!

Pros

Flexible, dynamic platform that is responsive and able to be changed to meet needs quickly

Cons

The system really meets our needs so nothing so far...

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

May 8, 2019

Thank you so much Peter. Reading this review made our day! We really appreciate you helping us to share the word about tigerlab!

DS

Daniel S.

CEO

Insurance

### "Stable and state of the art insurance platform, perfect for a startup"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

9/10

April 25, 2019

Pros

Tigerlab developed a stable, state of the art insurance platform for us, considering all the individual needs of our insurance startup. We are happy how fast the whole solution was ready from start to go-live. We appreciate their expertise and we will continue the collaboration for all our future projects

Cons

I can't state any cons at that time. tigerlab develops everything we ask for.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

April 29, 2019

Hey Daniel, first of all, thank you so much for your positive feedback and for taking the time to post this review. The tigerlab team is thrilled that you are so happy with our product and the support we provided. We are looking forward to work with you on future projects!

TD

Todd D.

Director

Insurance

### "i2go is a scalable, configurable platform with a strong roadmap of future enhancements"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

April 23, 2019

Pros

After the completing the proof of concept phase for our insurance solution, we identified Tigerlab as a leading insurance software provider for us to partner with to provide a scalable and configurable platform to support our business into the next stage of development via the i2go technology. The support team were quickly able to understand our bespoke technical, operational and data requirements. During the development phase, they were also able to provide best practice and value-add recommendations as part of their service which have been embedded within the i2go software; to the benefit of our business. We successfully launched during Q3 2018 and the ongoing support and service received has been of a excellent standard. Our customers, brokers, underwriters and insurance partners have already recognised the benefit of our partnership with Tigerlab and we look forward to taking the relationship forward, with further enhancements on the development roadmap for 2019.

Cons

As a relatively new technology to the market, the platform is evolving and, as a result, there has been instances of small bugs that can manifest from updates. That said, based on our experience, this isn't uncommon and the team are able to quickly identify these small bugs and work with us to remedy all issues.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

June 20, 2019

Thank you so much for your kind words, Todd. We really appreciate you taking the time out to share your experience with us. We work hard to meet expectations like yours, and we're happy to hear we hit the mark for you.

ES

Elaine S.

Director

Insurance

### "Time Saving Software"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

8/10

April 23, 2019

Implementing this software has allowed us more time to start working on other projects.

Pros

Has eliminated a lot of the administration tasks that we had to complete manually, which saves us time. Customers can now buy online and receive instant documentation and have access to the documents via the online portal.

Cons

The date fields are not UK format and would be nice to be able to amend email templates.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

April 30, 2019

Thank you for your review. We really appreciate you taking the time to share your feedback and being so open with us.

HR

Helmi R.

### "lifeblood of our business"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

0/10

December 1, 2016

IN SURANCE is currently the lifeblood of our business and we depend on its accuracy and steady, reliable performance. I can go out to our clients (Insurance Agencies) with certainty, knowing that both software and people behind it won't let me down. The support staff has always had my back and the software complies with all our requirements. One of the main points of our selection process was that the software had to be robust, responsive and easy to use. We found all of these properties in IN SURANCE. The features are more than adequate for our needs and are constantly being added. The reliability of the software as a whole is superb. After using multiple software solutions over the years, I would recommend IN SURANCE to any Insurance Company, big or small.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

KM

Kamarollzaman M.

### "Innovative & Flexible Product and Excellent Customer Support "

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

0/10

October 12, 2016

As a re-insurer with background from different industry, since joining insurance industry 3 years ago I'm often asked about a software solution that I'd suggest for insurance companies, brokers and agencies. In my experience working within limited time, I found IN SURANCE is one of the most comprehensive and modern solutions in the market today. Not only it provides spectacular functionality out-of-the-box built on the same technology platform as Google, but it's constantly being updated with new features and improvements that meet tomorrow's requirement. When it comes to working with the team behind IN SURANCE, all I can say is ' wow! I am always impressed to see the speed of implementation' every bit of a feedback we have provided, has led to immediate action. If something can be improved and we point it out ' I'm certain it will soon be implemented. I can only hope, as the company grows, they do not lose their passion and caring attitude. Up until now, I have been thoroughly enjoying every seconds of our collaboration and honestly feel like we have a great partner in IN SURANCE. Thank you.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

TW

Terry W.

### "Quick setup, easy to use, professional support"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

0/10

October 7, 2016

The team behind IN SURANCE was from the beginning on extremely responsive and we got everything ready and adjusted even before our estimated deadlines. Since then we've never looked back and are thoroughly enjoying working with IN SURANCE. The support is prompt and professional ' they've never left us hanging. It truly feels like we have a partner in them. If I had to pick one thing I love the most about it - it's passion for their product. Unlike many software developments that are stagnating, IN SURANCE is constantly being improved. Team behind IN SURANCE are constantly innovating and adding new features ' some of which I haven't seen anywhere else. Every few weeks new features are added and existing ones improved.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

DG

daniel g.

### "comprehensive rollout support, good relationship "

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

0/10

September 29, 2016

Hannover Re is a re-insurance company and our clients are mostly insurance companies. IN SURANCE is our go-to solution for our insurance company- , broker- , and agency partners who we are working with on insurance product automation. Application does exactly what needs to be done using the latest technology - new features are released on a regular basis. Positive features include guided policy purchase process and 360 degree client view drawing on previous customer data. The support is prompt and professional. All features are user friendly designed with a non-technical user in mind. People behind it are here to grow with you, not just a short-term business. Pricing is significantly below global player level application

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

[View all Reviews](https://www.capterra.com/p/151822/tigerlab-i2go/reviews/)

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