BinaryVibes

Wiztrav

2 / 5 3 reviews

Who Uses This Software?

Travel Agencies (TA), Consolidators, Tour Operators, Destination Management Companies (DMC), Online Travel Agents (OTA)


Average Ratings

3 Reviews
  • 2 / 5
    Overall
  • 2.5 / 5
    Ease of Use
  • 1 / 5
    Customer Service

Product Details

  • Free Trial
    Yes
  • Deployment
    Cloud, SaaS, Web
    Installed - Mac
    Installed - Windows
  • Training
    Documentation
    Webinars
    Live Online
  • Support
    Online
    Business Hours
    24/7 (Live Rep)

Vendor Details

  • BinaryVibes
  • www.binaryvibes.com/
  • Founded 2002
  • Pakistan

About Wiztrav

Wiztrav is web based, multi-currency, multi-branch and multi-lingual back office solution for Travel & Tourism Agents. It combines accounting and business process management to simply daily operations. Salient features: GDS Integration, customizable parameters, supports Air Tickets, Hotel, Transportation, Visa and Insurance bookings in a single invoice. 100+ Reports to track operational and financial performance. Deployed by 600+ agents in PK, AF, Turkey, UAE


Spotlight_media_placeholder

Wiztrav Features

  • Central Reservation System
  • Customer Database
  • Flight Booking
  • GDS / OTA Integration
  • Itinerary Creation
  • Marketing Management
  • Payment Processing
  • Promotions Management
  • Quote Management
  • Rental Car Reservations
  • Single / Group Reservations

Wiztrav Reviews

Wiztrav Feed Back

Nov 16, 2016
1/5
Overall
2 / 5
Ease of Use
3 / 5
Features & Functionality
1 / 5
Customer Support
1 / 5
Value for Money
Likelihood to Recommend: 1.0/10 Not
Likely
Extremely
Likely

Pros: Basic structure and proposed feetures

Cons: Multi Currency

Overall: Poor Response from management.
Poor Response from Support team.
not following the commitments.
Not considering their promises.
ready to give you threats all the times.
not following accounting standards.
not ready to fix bugs and shortcomings of Wiztrav.
No one who listen customer feed back and address accordingly

Recommendations to other buyers: Importance should be given to customer feed back and at least product flaws and bugs should be fixed.

Wiztrav Review

Jun 12, 2016
2/5
Overall
3 / 5
Ease of Use
4 / 5
Features & Functionality
1 / 5
Customer Support
1 / 5
Value for Money
Likelihood to Recommend: 2.0/10 Not
Likely
Extremely
Likely

Pros: 1- Multi Currency feature
2- Multi Branching feature

Cons: Online access of this software

Overall: very Bad Experience working on Wiztrav due to below reasons
1- Bugs fixing take months and Binary vibes don't bother to give priority
2- Bad support: some time trying to contact focal point but no response
3- Shifted to Wiztrav with promises but Binary vibes did not fulfill their promise even after 3 years.
4- Unreliable: Binary vibes gave impression as per our experience that they can stop accounts of agent any time.
5- Least importance to agent feed back: once we request to add any feature on basis of industry requirement and my experience and spend time to explain same. once we ask about this feature getting reply what was that.
6- Many more

Customized Travel Solution

Jun 03, 2016
3/5
Overall
3 / 5
Ease of Use
1 / 5
Customer Support

Comments: WIZTRAV is comprehensive customized travel accounting system. it has all the basic needs of aviation industry.