Bodywork Buddy

Bodywork Buddy

5 / 5 8 reviews


Average Ratings

8 Reviews
  • 5 / 5
    Overall
  • 5 / 5
    Ease of Use
  • 5 / 5
    Customer Service

Product Details

  • Deployment
    Cloud, SaaS, Web
  • Training
    Live Online
  • Support
    Online
    Business Hours

Vendor Details

  • Bodywork Buddy
  • www.bodyworkbuddy.com
  • United States

About Bodywork Buddy

Massage software offerring CRM, record sessions, gift certificates, and business expense reporting.


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Bodywork Buddy Features

  • Appointment Management
  • Billing & Invoicing
  • Client Management
  • Email Marketing
  • Employee Management
  • Gift Card Management
  • Multi-Location
  • Point of Sale (POS)
  • Practice Management
  • SOAP Notes

Bodywork Buddy Reviews Recently Reviewed!

I LOVE this software because it was created for massage therapists by massage therapists!

Oct 08, 2017
5/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: I LOVE this because like I said it makes me look like I have professional office manager by sending client files electronically. Clients navigate on a page that was created for me and make their own appointments and this software sends reminders. I love how the SOAP notes sync with the client and I can easily fill them out and review them. This saves me time with my book work. I love how easy it is to get responses from tech support since it is supported by the couple who created it. I also love the fact there is a family of support on the fb group page.

Cons: I wish there was a way to email clients from the software so that it looked consistent with the types and formats of how the other email reminders look. I also some times have to ask a lot of how to do certain things. Thankfully Cindy is very patient and responsive. I wish the SOAP notes also had body charts in there as well... but that sounds like it may be coming.

Overall: I love how professional it makes me look while corresponding with client appointments and how easily it syncs with my GOOGLE calendar and SOAP notes. I recommend it all the time when other therapists ask which scheduling software to use.

Very encouraging and easy to use especially when starting a new business for yourself.

Sep 20, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: I love that its a one stop shop for business. It takes all the work out of creating your business on the internet. offers you a place to schedule and track clients, a place to file your soap notes, a place to file client information and so much more. Not to mention the reports for tax purposes.

Overall: Easy scheduling, easy book keeping. and so much more. its extremely user friendly. The micro sites are awesome as well. so happy with it all.

Vendor Response

by Bodywork Buddy on September 26, 2017

Thanks so much for your kind words, Leanne!

As a first year business owner, BWB has been instrumental in staying organized and in control!

Aug 10, 2017
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
5 / 5
Value for Money

Pros: I like how easy it is for clients to book, rebook and write testimonials on my site. It's design is specific to massage therapists, so everything from images to the client data collection are geared specifically to me as an LMT.

Cons: I wish I could directly respond to new clients when they book through my website. It would be nice to be able to respond directly to their messages, rather than writing to them in a separate email. I have considered to two locations for my practice, and at this point, I am not sure that bodywork buddy allows for that.

Customer support is always with a quick response.

Jul 20, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Easy to use and the company is always asking our input in regards to adding and improving more features tailored to our needs.

Cons: No cons or complaints about the software or the people who run it! I have had no problems and I am not computer savvy.

Overall: Ability to run my business efficiently.

My clients love the ease of use, and I love the functionality of Bodywork Buddy.

Jul 20, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Bodywork buddy is a robust system that is easy to use for the clients and for the massage therapist. It has many reports that can be run, from most popular services to expenditures and much more.

Cons: Sometimes it takes a while to sync with my Google Calendar, but I think that is an issue on Google's end.

Overall: Clients can easily schedule online, so I don't waste my time playing phone tag anymore. The software is easy to use and intuitive, I can't say enough good things about it.

I've used bodywork buddy for almost 4 years. It has completely transformed my business.

Jul 20, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: I love it because it's easy for me, but more importantly, it's easy for my clients to use for booking. They always comment on it when I see them for the first time.

Cons: BB meets all my general business needs. How can I say it has cons when Berin and Cindy always reach out to the members for feedback adding new features along the way? :)

Easy to use, easy to convert from previous software.

Jul 20, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Text and email reminders is a great feature, customer support is great. They always asking for ideas and suggestions for upgrades

Cons: Although we been told it coming, but the lack of special emails to customers and having a minimum amount of characters is a pain. :)

Great customer service

Feb 01, 2017
5/5
Overall
4 / 5
Ease of Use
3 / 5
Features & Functionality
4 / 5
Value for Money
Likelihood to Recommend: 6.0/10 Not
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Pros: Easy to navigate, great customer service

Cons: No app

Overall: Great customer service, very friendly staff. I loved the instructional messages and design layout. However it's all online (no app or program) so that was a deal breaker for me.